Archive for "Miscellaneous"

Security Bugfix Release!

Miscellaneous, Wordpress May 04, 2012 Comments Off

Hey Everyone: We got a bunch of theme Updates: All themes released during the last 14 months received a small framework update to fix a security issue. A 3rd party script we are using needs an update. (Affects all themes running on the avia framework: starting from Broadscope til Coherence: http://themeforest.net/user/Kriesi/portfolio )

The issue can be resolved by either updating the whole theme or if you want to, only by replacing one of the sub folders of the framework folder. Once you have downloaded the latest version of your theme at themeforest, you can check the versions.txt file to learn which folder that is ;)

We dont have any reports about security breaches yet, but an update is nevertheless highly recommended! :)
Cheers!
Kriesi

Support problems hopefully fixed now :)

Miscellaneous Mar 09, 2012 Comments Off

Hey everyone! We have made some heavy modifications to the way we process support requests in the forum during the last days and have implemented some new tools for our support team to keep better track of all of your requests.

It is now basically impossible for a question to get overlooked, something which unfortunately happend before.

Since the new system only tracks new posts, if any of your previous questions are still not answered feel free to bump those threads up, we will take care of them ;)

Along with Devin, our latest addition to the support team this should finally fix all the support problems we had during the last month. I am very sorry that it did take a little longer for us to master the situation. We were simply not prepared for the increased number of sales during this month, and for all the new customers that came with those sales :)

I think we can now once again claim that you will get a fast response if you have any problems, during workdays the maximum time you should need to wait for an answer shouldn’t be longer than 24 hours (but to be honest we are aiming for much less)

Thats it for now, have a pleasant weekend everyone and thanks for your patience!

Kriesi

We are hiring again! Fulltime Customer Support & Customer Education

Miscellaneous Feb 06, 2012 Comments Off

Hey everyone! Just a quick notice that we are hiring a new team member for the support forum. In case you got some time to spare and some decent HTML/CSS/Wordpress Skills feel free to apply :)

Apply here

If you know someone who would be interested let them know! I would be grateful forever ;)

Cheers – Kriesi

We are hiring!

Miscellaneous Jun 20, 2011 1 Comment

Hey everyone! Just a quick notice that we are hiring a new team member for the support forum. In case you got some time to spare and some decent HTML/CSS/Wordpress Skills feel free to apply :)

Edit: we no longer take applications, thanks for your interesst :)

Merry Christmas and a Happy New Year ;)

Miscellaneous Dec 24, 2008 6 Comments

I wasn’t able to write a lot during the last 2 months, too much work, too many different possibilities to get rich and way too little time to test them all ;D

Just wanted to let you know that I will be back at the beginning of 2009 with more posts, tutorials and themes. I’ll be on vacation (Egypt) until January 4th, so I will not be able to answer comments and support questions ;)

All the best to you and your families, a merry merry Christmas and a happy new Year ;)

Vacation… again :)

Miscellaneous Aug 11, 2008 2 Comments

I wasn’t able to write a lot during the last weeks: since I know I am going to another vacation trip – and especially since my clients know this- I am flooded with last minute work which has to be done. So there wont be any updates here until 25th August, when I safely arrive at Vienna Airport again. Well tanned from the Portuguese sun and relaxed hopefully =)

When I am back I will release my first WordPress Theme which is nearly ready now, so stay tuned!
Best Regards to all of you ;)