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  • in reply to: Unable to edit homepage slider #119556

    Hi Ismael,

    Did that trick before, in Firefox. Doesn’t help there at all. Firefox keeps crashing once I try to open the slider. I’ve now resorted to using Chrome. Disabled the plugins and things worked fine. Then activated the plugins one at a time, and everything kept working. The issue must be the compatibility with Firefox, then? Or am I the only one experiencing these problems? Ayway, for now I’ll just keep working in Chrome. At least I can work on the slider again.

    Thanks for your help, Ismael.

    Regards,

    Elly

    P.S. I look forward to Kriesi fixing the bugs concerning Firefox and Explorer use. I initially started working with Firefox because all formatting was stripped when using Explorer (not just in the slider, but on any page). That issue is already being addressed in another topic. Now Firefox is off limits, since I can’t get it to work with the homeage slider. I do hope Chrome will keep performing…

    in reply to: Unable to edit homepage slider #119554

    Hi Ismael,

    I wonder if you could update me on the progress made on this support issue? I sent you a login code on Friday the 17th. Maybe you didn’t receive it? I re-sent the email a minute ago – just in case.

    Thanks,

    Elly

    in reply to: Formatting gets stripped in Enfold #119469

    I am experiencing exactly the same problem as you are, Ivana. I’ve resorted to using Firefox only for editing purposes. That was fine, until recently, when Firefox started crashing on me whenever I tried to edit the slider on my homepage. But that is a different topic altogether.

    By the way: I am no techie, so please bear that in mind when proposing a solution :-)

    Elly

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