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Viewing 30 posts - 1 through 30 (of 2,775 total)
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  • in reply to: Overlay effect BUG FOUNDED! #638048

    Hi,

    I am afraid not :/
    I copied the page to my test installation to see if the same problem occurs and it does not. on my test site the images display the overlay as they should.

    I can only imagine that maybe a plugin or an existing modification is causing the problem but since there are so many I wouldn’t even beginn were to start :/

    Not sure if this is easily fixable without disabling all existing plugins and disabling all modification that were done until this point. I am sorry that I do not have better news here.

    Best regards,
    Kriesi

    in reply to: Lizenz #636195

    Hey Georg!

    Ist kein Problem, solange du das theme nich permanent mit einer lizenz auf mehreren domains verwendest ;)
    Es zuerst auf einem demo server und dann auf einem live server zu installieren ist für die meisten Entwickler Usus ;)

    lg,
    Kriesi

    in reply to: Instagram updated icon #635878

    Hi,

    We will include the new isntagram icon once the iconset creator has made a new version ;)

    Best regards,
    Kriesi

    in reply to: Quick Question #632943

    Hi Zachary!

    We are currently quite satisfied with codeable but I will keep your proposal in mind and let you know if I decide to add a second customization option ;)

    Cheers!
    Kriesi

    Hi Enzo,

    Yes, you can do that. No problem at all ;)

    Best regards,
    Kriesi

    Hi!

    Yes, all enfold data is still stored in your database, even if the theme is deactivated. Once enfold is activated again the site will look like before ;)

    Regards,
    Kriesi

    Hi,

    I noticed that the browser tries to load the text editor but it is forbidden from doing so. Since this happens for the default editor as well would you mind trying to activate the wordpress default theme and see if the issue persists? (If thats the case  its more likely that the file either is missing on your server or that the permission of the file is set wrong.)

    Just want to make sure that its really theme related :)

    Best regards,
    Kriesi

    Hi,

    This is insanely weird but the simple word “having” seems to cause the issue. And its not because its copy/pasted or imported. If i write the word in a new post into a text element it causes the problem. Once I removed the word from the demo content the site worked fine again. 

    I will investigate the issue tomorrow a little more since its already 0:30 pm here. Since its not happening for me on my local installation I guess it might have to do with some of the server settings…
    In the meantime please make sure not to use the word anywhere, other than that the site should work fine now :P

    Best regards,
    Kriesi

    • This reply was modified 1 week, 6 days ago by  Kriesi.

    Yes i noticed that too. Whenever a text string is pasted the script seems to kill itself. Maybe this has something to do with the language the site is set up with…

    Might actually be a database issue. Do you have a tool like phpMyAdmin that lets us access the database so we can take a look?

    Best regards,
    Kriesi

    PS: sorry for the empty post – was to fast with sending ;D

    Hi!

    Thanks. Would you mind posting me your login credentials for the FTP access as well?
    I am not sure what exactly is happening on your site but I will try to re-install the theme. maybe there is a corrupted file.

    What I was able to find out until now is that when the theme loads the content in the advanced layout editor it gets redirected to the front page and then loads this page. not sure yet why this is happening but I will try to check if I can do something via FTP

    Regards,
    Kriesi

    Hi,

    the login credentials do not work for me. are they correct?

    Best regards,
    Kriesi

    Hey marcellovoc,

    Please post us a link to your website and your login credentials (in the “private data” field), so we can take a look at your backend. Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username

    Best regards,
    Kriesi

    PS: I think its rather disappointing when people ask for support and at the same time rate the theme with one star, without waiting to receive help. I hope you reconsider your rating once the issue is solved…

    Hi!

    Its indeed a false positive since the file was patched by us (something that woothemes did not do) However since we are no longer using the file anyways I will probably remove it altogether with the next update from our framework :)

    Regards,
    Kriesi

    in reply to: Besserwisserei im Doppelpack #628842

    Hey!

    E-Mail Adresse ist (Email address hidden if logged out) ;)

    lg,
    Kriesi

    in reply to: Avia Builder #627184

    Hey Khan!

    I am sorry but we do not allow the our template builder to be used in other themes that are sold.
    Sorry for that,

    Kriesi

    in reply to: customize search page result #627065

    Hi,

    You can try something like, this:

    add_filter( 'posts_clauses', 'post_query_order', 20, 1 );
    function post_query_order( $pieces )
    {
    if(is_search()){
        global $wpdb;
        $pieces['orderby'] = $wpdb->prefix.'posts.post_type ASC';
    }
        return $pieces;
    }
    

    Best regards,
    Kriesi

    in reply to: Enfold Showcase #626760

    Keep it coming ;)

    in reply to: Recommended plugins #626504

    Glad you like it, we will ;)

    Best regards,
    Kriesi

    in reply to: Troubleshooting my site- slideshow has no links #626327

    Did you set the linking option to “apply link to image”?

    http://cl.ly/g2or

    If so and it still does not work, please post us your login credentials (in the “private data” field), so we can take a look at your backend. Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username
    in reply to: Overlay effect BUG FOUNDED! #625914

    Hi,

    you can use the mail ” (Email address hidden if logged out)

    Best regards,
    Kriesi

    in reply to: Overlay effect BUG FOUNDED! #625761

    Hi,

    I am afraid without the possibility to check your backend its a little hard to investigate the issue further. I can see that the overlay is not applied but I am not sure if this is a plugin conflict, an issue with the layout builder, a customization or something completely different :/

    Any chance you can provide a login at a later time?

    Best regards,
    Kriesi

    PS: love what you have done with the theme, the site looks great!

    in reply to: gif animation #625574

    No worries, glad I could help :)

    in reply to: gif animation #625563

    Hi,

    Got what you are talink about. However the gif would only keep animating if it was created by setting the animation to looping which does not seem to be the case. If I open it directly it only shows the animation once:

    http://kappersblog.nl/wp-content/uploads/2015/10/Kappersblog-kom-op.gif

    Because of that it also is animated only once in the slider. I guess if the gif animation was set to loop and the slideshow slide interval would be set to the time the gif takes to make one full animation you could make this work.

    Best regards,
    Kriesi

    in reply to: customize search page result #625558

    Hi,

    The default query sorts all entries based on the date. You can of course try to use a snippet like this in your themes/child themes functions.php but I consider not messing with it and using a plugin the better option.

    But feel free to try this, I found it on stackoverflow, maybe it works as you want it :)

    add_filter( 'posts_clauses', 'post_query_order', 20, 1 );
    function post_query_order( $pieces )
    {
        global $wpdb;
        $pieces['orderby'] = $wpdb->prefix.'posts.post_type ASC';
        return $pieces;
    }
    

    Best regards,
    Kriesi

    in reply to: Troubleshooting my site- slideshow has no links #625552

    Hi,

    Thats correct. This is expected behavior: you can either link the whole image or place some buttons with links. I am afraid there currently is no option to do both, mostly because the html structure we are using would require changes.

    Best regards,
    Kriesi

    in reply to: two videos full width side by side, is it possible? #625548

    Hey Doron,

    I am not 100% sure if thats what you mean but what you can do is to place 2 video elements within a “grid element” that has 2 cells. Just make sure that the cells got no padding and the videos should both use exactly 50% of the available width :)

    Best regards,
    Kriesi

    in reply to: AJAX Auto Scroll Issue With Header #625520

    Hey tdproperty,

    I am afraid I am not sure were the plugin code would need to be modified to change the behavior. In this case its probably better to ask the plugin author for support since I don’t think that the issue is caused by the theme :)

    Best regards,
    Kriesi

    in reply to: customize search page result #625508

    Hi,

    Since enfold only uses the default wordpress search you would need to use a plugin to do something like that. Its unfortunately quite hard to group the search results as you would require it (the wordpress default ist to mix those and list them by date) so I dont think there is a simple code snippet that we can offer that fixes this for you.

    However, some of the more advanced search plugins might work fine for you. eg:
    https://wordpress.org/plugins/relevanssi/

    It states that it can sort results by relevance and not by date, which might work fine for you ;)

    Best regards,
    Kriesi

    closing this because its a duplicate of:

    (Purchase code hidden if logged out) – (Purchase code hidden if logged out) %2F”>http://www.kriesi.at/support/topic/ (Purchase code hidden if logged out)(Purchase code hidden if logged out) /

    in reply to: Toggle issue #625485

    Hi,

    thats the correct file. the  code is located in line 566

    Best regards,
    Kriesi

Viewing 30 posts - 1 through 30 (of 2,775 total)