Forum Replies Created

Viewing 30 posts - 1 through 30 (of 2,493 total)
  • Author
    Posts
  • in reply to: Image HOVER link arrow effect not showing up! #467800

    Hi Eric!

    I can see what you mean. The image element does not use the same hover effect as other parts of the theme but I guess its true that this is a little confusing and probably something that we can add with one of the next versions of the theme.

    Meanwhile, if the hover effect is important to you, you can remove the template builder image element and instead add a text element and embed an image the default wordpress way. that would allow you to display an image with the default hover effect.

    Another option would be to use an easy slider element and only add one image, then activate the “link to lightbox” option

    Regards,
    Kriesi

    in reply to: GALLERY Images in lightbox not full size #467798

    Hey Eric!

    I checked your backend and the images are uploaded with a size of 320 * 240px which is what the lightbox shows. If you want to display bigger images you need to upload larger versions as well. The theme won’t blow up small images in your lightbox, because it would just be a pixelated mess if you increase a 320*240px to something that is 3 to 4 times as big :)

    Make sure to upload images with at least 1000px width and height, then set the gallery to display a smaller cropped version in the preview. The lightbox will automatically show the larger version

    Cheers!
    Kriesi

    in reply to: Need Your Expertise! #467349

    Hi!

    I checked the site and although CSS and JS are indeed minified the HTML code is not. Not sure if you can change any settings at cloudflare to activate that? Otherwise I think the only possible way would be to use either a server module like mod_pagespeed or a plugin that compresses all html output.

    Cheers!
    Kriesi

    PS: since our bbpress forum plugin here moves posts with a new reply to the end of the queue yours got moved back several times and that was causing the delay in your answer. So just for the future: bumping a thread is not necessary, we reply to everyone as soon as possible ;)

    Hey Whitney!

    Please update the theme to the latest version (3.2.2). That should fix any issues you are currently experiencing :)

    To update to the latest version follow the instructions here:

    http://www.kriesi.at/documentation/enfold/updating-your-theme-files/

    If that does not help feel free to let us know here :)

    Cheers!
    Kriesi

    in reply to: No Valid Licence #467064

    Hi!

    How exactly do you know that the site in question does not have a valid license?

    Best regards,
    Kriesi

    Hey!

    Would you mind posting us your access data to the backend as a private reply so we can try to reproduce the issue?
    Thanks!

    Best regards,
    Kriesi

    BTW: site looks great already :)

    • This reply was modified 4 days, 5 hours ago by  Kriesi.
    in reply to: Post Format: Link bug #465978

    Hi!

    I have answered on themeforest, the issue will be fixed with the next update, will close this for now.

    Regards,
    Kriesi

    in reply to: Business Startup Theme #465944

    Hi vivant!

    the only way to that would be with the help of the wordpress uploader. it would upload all pages and posts and you could delete those you dont like. your settings in your backend at enfold->theme options wont be affected.

    The demo files are located in the theme folder at enfold/includes/admin/demo_files/startup.xml

    Cheers!
    Kriesi

    in reply to: Question about features #465876

    Hey Magdalena!

    Yes there are several options to place social icons either in the header or on other sections of the page like footer

    Cheers!
    Kriesi

    in reply to: Current Content #465874

    Hey Matt!

    Yes, your pages and the content on your pages will of course stay in place and you can then adapt the content to the new layout and the new shortcodes :)

    Cheers!
    Kriesi

    in reply to: Regular Licence #465870

    Hi Luca!

    No thats not necessary, one license is sufficient in this case ;)

    Cheers!
    Kriesi

    in reply to: SEO #465823

    Hey Neil!

    Enfold works quite well out of the box but adding a plugin like all in one seo for a few optimized titles and meta tags is certainly a good idea.

    However, the most important thing will be to get links from other websites. This will send visitors along your way and also increase your site rank in search engines. A few things you can try is to release freebies, write interesting tutorials/blog posts on your own site or write guest posts on other sites

    Cheers!
    Kriesi

    in reply to: Please Delet My Account #465653

    Hi Ryan!

    I have deleted the account for you.

    Regards,
    Kriesi

    in reply to: Lost/forgotten our login for theme propulsion #465036

    Hey!

    I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.

    The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.

    If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
    However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.

    Last option would be to create a themeforest account of your own and use it to re-purchase the theme.

    I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.

    Sorry for that!
    Kriesi

    in reply to: Post Format: Link bug #464631

    Hey!

    I see that there is a lot of confusion in this thread and a lot of it is probably coming from the fact that the site is hebrew and also in Right to Left direction. Truth to be told, I was not able to do a lot in there myself because everything is so foreign that I don’t even know where to look.

    It might be necessary for the sake of debugging to use a plugin that allows language switching on a per user base so we can navigate trough the backend with at least somewhat of a clue what is going on there. A plugin like this might help: https://wordpress.org/plugins/user-language-switch/

    Or alternatively you might want to post a step by step instruction on how to reproduce the problem and if we can reproduce it we will of course fix it. this means telling us exactly how to set up the post, which content to add, which post settings like post format etc

    Cheers!
    Kriesi

    in reply to: login #464475

    Hi neil fried!

    You need to register an account in the support forum here: http://www.kriesi.at/support/register/ with the purchase code from themeforest. Since the forum is separated from Themeforest we unfortunately cant log you in with the details you used over there :)

    Here is a link that shows you how to get that purchase code: http://www.kriesi.at/wp-content/uploads/2013/09/registration_steps.jpg

    Once that is done you will have access to all parts of the forum, not jus the pre-sale questions part :)
    Regards,
    Kriesi

    in reply to: registrierung nicht möglich #463828

    Hey harald!

    Das ist leider keine korrekter Purchase Code. Der müsste deutlich länger sein. Hier ist eine Beschreibung wie du an den Purchase Code kommst: http://www.kriesi.at/wp-content/uploads/2013/09/registration_steps.jpg

    Dann einfach auf http://www.kriesi.at/support/register/ eingeben ;)

    lg!
    Kriesi

    in reply to: Assets files for One-Page-Portfolio #461960

    Hey!

    I am not allowed to redistribute those files but you can download them for free here and build your very own compositions: http://graphicburger.com/designer-desk-essentials/

    Hope this helps, regards,
    Kriesi

    Hi!
    this was already fixed with an update yesterday, please update your theme to the latest version to fix the issue ;)
    Best regards,
    Kriesi

    in reply to: Template Builder Upload Images #460677

    Hi!
    sorry for the delay, will be fixed with an update later today ;)
    Regards,
    Kriesi

    in reply to: Forum in Support doesn't reload properly #454513

    Hey!

    Thanks for that little piece of information, might help a lot in debugging the issue!

    Take care!
    Kriesi

    Hi summerswim!

    If you want to display a single image as full size image I would recommend to place it within a “fullwidth slideshow” element – this way the section will stretch accross the whole screen. default columns, as used in your example are always limited to the default content width of your site :)

    Best regards,
    Kriesi

    in reply to: Rotator headline & testimonials hang #453219

    Hey!

    Its actually a safari issue that we are aware of. We are currently gathering infos from various users and once we have a solution we will include it in the next update :)

    Thanks for your patience on this one, it actually seems to be a tricky problem that might be caused by the macs energy saving…

    in reply to: Change of forum username #453213

    done ;)

    in reply to: WPML/Woocommerce checkout stays grey #453207

    Probably tomorrow ;)

    Cheers!

    in reply to: Startup Business Demo – Can We Use This Video? #453026

    Hi curtdonohue!

    Its ok to use the video on any site using Enfold ;)

    Best regards,
    Kriesi

    Hey Guys!

    I am sorry that it took a little longer. was a little tricky to reproduce and fix this time. It also did not really help that you have posted in a thread with a completely different issue instead of opening a new one and therfore lead us on the wrong track :D

    Anyways, I think we found a viable solution and have already uploaded the new version (2.1) to themeforest.
    Once it is approved by Themeforest (usually within the next 12-24 hours) you can update the theme and therefore fix the issue ;)

    in reply to: Theme won't install on WordPress #440262

    Hi Mark!

    The url to your installation is missing ;)
    Please post that as well ;D

    Cheers!
    Kriesi

    in reply to: PHP Fatal error and broken site after 3.1.4 update #437327

    Got it, thanks.

    the problem is only caused when “Automated Schema.org HTML Markup” is disabled in the backend at enfold->theme options. Thats why I wasn’t able to reproduce it :)

    I am currently uploading the update and it should be available within the next hours once its approved by themeforest.

    Cheers!
    Kriesi

    in reply to: PHP Fatal error and broken site after 3.1.4 update #437312

    Hey!

    would you mind describing the steps I need to take to reproduce this?

    Cheers!
    Kriesi

Viewing 30 posts - 1 through 30 (of 2,493 total)