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  • in reply to: fullwidth slide-show display problem #615080

    Hi Vinnie,

    I agree that it is necessary to be at 3.5.2 but in my original post I explained a problem I had getting there…

    1) I added my API and user id but it still said ‘Theme Updates – No Updates available. You are running the latest version! (3.4.7)’ even when I clicked manual updates
    2) I downloaded a new version from themeforest. Then I deleted the ‘parent’ Enfold and uploaded the new one instead.
    3) So if I go to Admin/Themes, the version there now says it is at 3.5.2

    What can do when
    – going to Appearance/Themes says I am at 3.5.2 but going to Enfold Child / Update theme says I am at 3.4.7?
    – clicking on manual update does noting

    in reply to: fullwidth slide-show display problem #613434

    Not his site, but mine:

    I have a full width slider as a header on very page. It is not showing up.

    I have updated the theme … kind of
    1) I added my API and user id but it still said ‘Theme Updates – No Updates available. You are running the latest version! (3.4.7)’ even when I clicked manual updates
    2) I downloaded a new version from themeforest. Then I deleted the ‘parent’ Enfold and uploaded the new one instead.
    3) So if I go to Admin/Themes, the version there now says it is at 3.5.2
    4) I also added the Transient cleaner plugin.
    5) I temporarilly activated another theme and then came back to this one.

    No results form any of the above. Access details below

    in reply to: Images Randomly Not Showing #613381

    Update – I followed your route to update the theme, updated it and all images are restore.

    Bonus – I now have it set to automated updates – Thanks!!!

    in reply to: Images Randomly Not Showing #613357

    I have the same problem – as of today! It is a pre release site – here

    My home page slider stopped working and all my masonry galleries stopped. They are on the pages under Gallery, which should be showing photos, not just white space.

    I don’t think I changed anything recently. Except … within GoDaddy, I changed the domain to one that was meant to go live. Then I changed it back because the client did not have access to their domain for me to repoint it.

    First I tried switching to another theme and back to Enfold. Did not help

    Then I tried opening the affected pages in Admin, opening the sliders, editing a little and re-saving. Did not help.

    So I came here and decided to follow the advice above and install a new version of the theme. I do have a child theme, but when I click on the Enfold ‘Parent’ theme, to delete it in order to upload the new version, I do not have a red delete button.

    So … what next? I will attach my login details below.

    Thanks

    ps… I realized my original issue was actually cause by me using the Purchase code where I should have entered the API code. I am just posting that here in case anyone else looks at this thread.

    Thanks! This got me a long way but I still have a question.

    I did as you said, and my main Enfold theme is now at 3.4.7. But I am using a child theme which is still at 2.7 and I do not seem to have any of the new features I was looking for in the update.

    sorry, I could not see how to add attachments

    Now it is working – Thanks

    Thanks. I see the code that you added in the custom CSS and I see your screen capture, but the screen capture does not seem to be from our site. On our site, we still have the flat bar. Sigh!

    http://gmb.abigailgorton.com/

    You are right, it is gone.

    Ha ha – we must have taken our screen captures and made our plans before downloading the latest version of the theme.

    Is there any chance you could give me a little piece of CSS to restore it please?The client really liked it. We already tried to do it ourselves but ended up with a non graceful triangle :-(

    in reply to: Google Analytics Code in Newscast #47352

    OK… I just had the same issue. Nice to find the support thread here. But maybe you could add a bit of text on the form where people enter the code – I think it is an understandable assumption to just put the code in.

    Thanks

    Abigail

    FANTASTIC!!!

    It worked!

    We have spent hours looking for this. I saw your similar responses about how to fix it for single posts but of course I needed it for the home page.

    Thanks

    Abigail

    OK – I removed login requirements from the 5 posts on the home page. This is a knitting site (But extremely active, thousands of downloads every week). So most posts are going to be “Here’s a picture of something we knit. And here’s a pdf of the pattern for you to download”

    Having that one main picture show up as a featured icon to the left of the post title on the home is NOT what the client wants.

    We are happy with the formatting of the featured image everywhere else – single post, category and slider.

    Thanks

    Abigail

    Devin,

    Oops! Thanks for pointing that out. I will remove login from the first 5 posts so others can see.

    Yes – I added a login requirement and I did not explain that above. A little background… yes this site is about knitting but it is far from sleepy. They have a TV show and up to 40,000 visits a week from people downloading patterns. We force login before download.

    2 other options for you to see my problem

    1) At the bottom of the home page, you will see links to older posts. Click to page 3 and you will see posts without login, so you will see how it looks with the featured image showing every time

    2) You are welcome to set up a profile on the site and login.

    Thanks!

    Abigail

Viewing 14 posts - 1 through 14 (of 14 total)