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  • Thank you Rikard, that did fix it for me!

    By the way, not related to the issue but to this forum itself. Each time I add a comment to this forum (new or reply) I get a blank follow-up page. I’m using Safari on Mac.

    Yes, I’d like to know where to change what, too. I’m already on version 3.0.8, though the menu still sits on the right.

    in reply to: Fullscreen Slider caption not always appearing #400470

    Hi Andy,

    Sorry about that. You can see the 2 sreenshots here:

    https://www.dropbox.com/sh/6az6lcs3wcpsyu6/AACNW5V5gl6NQV4S_Pk6RMOWa?dl=0

    As you can see, the big white title, subtitle and orange button right above the truck don’t always show up. The big text at the bottom is part of the image, so ignore that.

    The menu loads on the right for me too, even though I haven’t did the different logo thing. I was just testing my site on an iPhone 5S and noticed I can slide my entire site to the left and it would show my hidden menu sitting on the right, though smaller than when you open it. Maybe a bug since a recent version? It wasn’t like this before I updated the site.

    in reply to: Fullscreen Slider caption not always appearing #399551

    I just tried it on an iPhone 5S and the same issues occur. The captions don’t always appear and sometimes the controls stop working after it switches to the next slide.

    in reply to: Fullscreen Slider caption not always appearing #399523

    Hello Elliott,

    2 separate OS X Yosemite Macbook Pros with Safari 8. I’ve also tried with Chrome 40. Try changing languages until it happens.

    It happens at least half the time we open the homepage now. It’s that bad!

    in reply to: Google Maps tooltips #391903

    Hi Josue,

    This is perfect! Thank you so much for this fix!!

    in reply to: Google Maps tooltips #391267

    Thanks, so this is the answer:

    “People requested this 3 months ago, we told them we would correct this, but we didn’t yet and there’s no info available on when we’ll do this.”

    Is that correct? :)

    in reply to: Open Sans Light and Extrabold not working in some IE versions #369898

    Apparently it is indeed due to the Compatibility View. Strangely enough, I’ve previously added a rule that forces it OFF when visiting our website and that rule was later even adopted by Enfold in the next version.

    So I don’t understand why this causes issues again. Guess I’ll look for an alternative way of force-disabling that. I hope I never have to meet the person that invented Compatibility View. 90% of the issues caused in IE for our website are due to that View.

    Anyway, thanks a lot for your time and advice. If you’d happen to know of a way to force-disable that, please let me know!

    in reply to: Open Sans Light and Extrabold not working in some IE versions #368211

    See the difference with your screenshot:

    Hi Eliott,

    The error isn’t there because I removed the script until you might have found a way to fix it. I can’t leave the site with an Error 500 until then.

    I haven’t done any other fix, so it’s probably the same thing as what’s confusing me, that some IE browsers show it fine and some don’t, even though the browser versions are identical.

    I’ll ask a colleague to take a snapshot of it to show you the difference. There are multiple colleagues that have this issue, so that’s why I’m worried there are many more among outside visitors.

    in reply to: Open Sans Light and Extrabold not working in some IE versions #367189
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    in reply to: Open Sans Light and Extrabold not working in some IE versions #367169
    This reply has been marked as private.
    in reply to: Open Sans Light and Extrabold not working in some IE versions #366573

    Hi Elliott,

    Thank you for your feedback. Yet I tried both copying your example and typing it in manually. I use Dreamweaver to modify the functions.php file and there were no errors. But as soon as I refresh the website, there’s an Error 500. Removed the piece of code again and the site loads.

    Have you tried that code? Or you able to run it without front end errors?

    In functions.php, the only line after that code is: // END CUSTOM
    I add that to make it easier for myself to see what I have added on top of the theme’s standard code.

    Thanks Eliott.

    As I mentioned in my first post, I had already contacted the hosting provider, but they said everything on their side was fine. That’s why I thought it could also be the latest theme update (as it started from then).

    So I suppose it’s one of my plugins then. Of course, it’s easy to say “deactivate plugins”, but that usually means a bunch of info being messed up.

    No, it’s like I said before, it’s the entire site (incl. back end). That big image was an anomaly, which ofc will improve that one page, but it was just an unfortunate example.

    Thx for the info!

    You’re right, that 5MB picture is a mistake. I’ve informed my colleague who’ll replace it with the correct image version. We have high resolution images for journalists, so apparently that file was mixed up here. For fullscreen images we usually never go higher than approx. 200KB.

    in reply to: Fullscreen slider video #363062

    Hi Andy,

    Yes, we’ve replaced the video with an image until we find a solution for it. I’m looking at the Enfold demo page with an empty cache again and apart from 1-2 seconds of load time it immediately plays fluently, even though it is obviously longer than our 10 second video that stutters the entire playthrough. This is the Enfold demo page I’m talking about:

    http://www.kriesi.at/themedemo/?theme=enfold

    Are there perhaps some video export settings that we should know about in order to optimise the performance on a web page? I still have the video running on this test site: http://goo.gl/ru0vsX

    I really hope there’s something we can do about this. Thanks in advance for the assistance.

    Hey Elliott,

    Thanks for the feedback. Could you tell me which tool(s) you’d recommend using to test such things, please?

    And the fact that the CMS also runs slow, I suppose it has nothing to do with images on the site, right?

    And the CMS seems to run slower, too.

    in reply to: Fullscreen slider video #361369

    That would only increase the file size even further, instead of decreasing it. I understand it works fine after it’s cached, but that’s not how it should go. We cannot rely on people’s patience and decision to come back to our site just to finally see the homepage working correctly.

    Why do all other Enfold site videos immediately start playing fluently upon page load, but ours needs so much buffering?

    Also, why does a Safari stutter in between loops while other browsers (at least not IE etc.) don’t?

    I really hope to find a solution!

    in reply to: Enfold Showcase #356631

    Nice site Raymmar! I like it, though I personally think it’s a lot of text on one page.

    • This reply was modified 3 months ago by  DavyE.
    in reply to: Fullscreen Slider Not Displaying #355004

    They’ve fixed it already, I hadn’t noticed the post before I replied here. But for anyone else that didn’t notice it, here is the link (basically, Themeforest already has the update so you can download it):

    http://www.kriesi.at/support/topic/wordpress-4-01-update-problems-with-slideshows-google-maps-contact-forms-etc/

    Thank you for the quick fix!

    in reply to: Fullscreen Slider Not Displaying #354978

    Same here. Got a very important day for the website, yet of all days, today is the day it stops working!

    I’m taking it down on the homepage as well, but there are many pages using the fullscreen slider (in 9 languages), it’s impossible to replace them all right now. Very dissappointing WP update. This is the downside of WP hosting that automatically updates WP.

    I’m eagerly awaiting an quick Enfold update fix, please help us!

    in reply to: Turning off Enfold back-end translation!? #342147

    Perfect solution, Kriesi! Thank you so much for taking the time to help me out, it really means a lot towards efficiency!!

    Sigh, I’m SO glad this got solved now. :)

    in reply to: Turning off Enfold back-end translation!? #340548

    Any feedback?

    in reply to: Turning off Enfold back-end translation!? #338386
    This reply has been marked as private.
    in reply to: Please contribute and translate Enfold #337445

    And how do I turn OFF these backend translations, please??

    My website has plenty more languages than I can speak/read, so it’s important that I can edit all languages and still know wth I’m doing.

    For example, when I want to insert and edit a Portfolio Grid (all elements are translated as well, so luckily there are still icons in them):
    All of the settings of the pop-up editor are also translated. I cannot understand it anymore. Like Italian, I don’t speak that language, but when I’m editing my Italian website I get settings like:

    Quali Voci?
    Selezionare le voci da visualizzare selezionando una tassonomia

    Euhm, right, that’s where I need to edit … what exactly?

    I seriously need to find a way to deactivate backend translations. I’m sure it’s caused by Enfold because everything WP native is still in English while most of Enfold is translated.

    in reply to: Turning off Enfold back-end translation!? #337433

    Tried the suggested plugin, but still see it translated.

    The problem is, it basically happens to all Enfold-related fields, such as the advanced layout builder. So no point switching themes. I tried looking in my WPML settings to see if it could be set there, but couldn’t find anything that may have an impact on this.

    in reply to: Enfold Showcase #328145

    Oooh, the moment of anticipation … exciting! :-D

    Looking forward to it. I just hope there is FINALLY some (decent) kind of loading indication for fullscreen sliders.

Viewing 30 posts - 1 through 30 (of 219 total)