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Viewing 30 posts - 1 through 30 (of 26,031 total)
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  • Hi!

    Yes, WPML is currently not compatible with WP3.9.

    Regards,
    Peter

    in reply to: Some issues with the post editor since the last update #253288

    Hi!

    Great, glad you found the problem.

    Cheers!
    Peter

    in reply to: Memory Usage #253230

    Hey!

    Thanks, we’ll discuss this issue.

    Regards,
    Peter

    in reply to: Not able to delete main menu item #253132

    Hi!

    You can try to switch to the default wordpress theme (TwentyThirteen). If you still can’t delete the menu item try to deactivate all third party plugins – maybe a plugin conflicts with the menu editor.

    Regards,
    Peter

    in reply to: W3 Total Cache kills lightbox #253129

    Hey petersandin!

    Please deactivate the “minify” cache for javascript files.It sometimes breaks the scripts.

    Best regards,
    Peter

    in reply to: Umstellung https und WP 3.9 – muss ich da was beachten? #253128

    Hey adrianwackernah!

    Unter Umständen ja. Ich persönlich würde empfehlen die Datenbank mit WP MigrateDB oder WP MigrateDB PRO zu exportieren und deine Domain/URL Adresse von http://meindomain auf https://meindomain zu ändern. Das Plugin sollte dann alle Vorkommen des http:// Protokolls mit https:// ersetzen. Anschließend mache ein Backup der alten Datenbank, lösche die Daten aus der Datenbank und importiere das SQL File, welches mit dem Plugin erzeugt wurde. Anschließend aktiviere die SSL Verschlüsselung und die Website sollte auf https umgestellt sein.

    Regards,
    Peter

    in reply to: after update to WP 3.9 : bug with TinyMCE #253120

    Hey!

    Great :)

    Cheers!
    Peter

    in reply to: Visual Editor not working after update to WP 3.9 #253119

    Hi!

    Great :)

    Best regards,
    Peter

    in reply to: Analytics code placed outside #253084

    Hey Ville!

    Please see http://stackoverflow.com/questions/6824095/best-place-to-insert-the-google-analytics-code – since several years google recommends to place the code at the end of the website because of performance, etc. reasons.

    Best regards,
    Peter

    in reply to: Acquiring CSS for form fields using JotForm #253083

    Hi Paul!

    Unfortunately I’m not familiar with the plugin. I suggest to contact the plugin author for more detailed instructions.

    Regards,
    Peter

    Hey!

    Ja, könnte sein. Liegt vermutlich nicht an xampp selbst, sondern an der Konfiguration (php.ini) welche sich anscheinend nicht mit der neuesten LayerSlider Version verträgt. Es wäre auch einen Versuch wert den Debug Modus: https://codex.wordpress.org/Debugging_in_WordPress zu aktivieren und vielleicht verrät das Error-Log etwas über die Fehlerursache.

    Best regards,
    Peter

    in reply to: Category sorting on portfolio page has disappeared #253077

    Hey!

    The guideline is that the image must to be bigger than the defined thumbnail size or it must at least equal the thumbnail size. I.e. the portfolio thumbnail size is defined in functions.php with

    
    $avia_config['imgSize']['portfolio'] 		 	= array('width'=>495, 'height'=>400 );						// images for portfolio entries (2,3 column)
    

    The image http://meetthemanufacturer.co.uk/wp-content/uploads/2014/04/logo-1.png is just 551 x 166 and thus wordpress won’t resize it because the height 166 is smaller than the defined height of 400px. WordPress won’t upscale the images but it will only crop/shrink images if they’re bigger than the defined thumbnail dimensions.

    You’ve 3 options:

    1) Upload bigger images with a dimension of at least 495x400px

    2) Change the thumbnail size (especially the height) to a low value and regenerate the thumbnails with: http://wordpress.org/plugins/regenerate-thumbnails/

    Imo this will not produce acceptable results because the height of 166px is simple not enough for portrait or standard images.

    3) Try the “Masonry Grid” instead of the default portfolio element. It supports different image sizes – see: http://www.kriesi.at/themes/enfold/portfolio/masonry-portfolio/

    Cheers!
    Peter

    in reply to: Add Custom Tracking Code to Checkout Thank You Page #253076

    Hey!

    Btw – you can probably use the woocommerce_thankyou hook to add your code to the page. There’s no need to manipulate the file directly in most cases.

    Best regards,
    Peter

    in reply to: Add Custom Tracking Code to Checkout Thank You Page #253074

    Hey!

    We use the default WooCommerce templates (cart, checkout, etc.). We also load the default /woocommerce/templates/checkout/thankyou.php template which already contains the code you mention in your post.

    
    	<?php do_action( 'woocommerce_thankyou_' . $order->payment_method, $order->id ); ?>
    	<?php do_action( 'woocommerce_thankyou', $order->id ); ?>
    

    Best regards,
    Peter

    in reply to: Google map in full width slider #253071

    Hi webdevsd!

    Since Enfold 2.6 Enfold comes with a native Google Maps element. Please update your theme to Enfold 2.6.4. Then go to the page editor, select the “Advanced Layout Editor”, click on “Media Elements” and select the “Google Maps” element.

    Regards,
    Peter

    in reply to: Upgrade wordpress to 3.9 Bug report #253069

    Hey Kozhevnikov!

    Do you use the latest version of Enfold 2.6.4? I can’t reproduce this issue on my test server with the latest theme version. Please try to deactivate all plugins – maybe a plugin causes a conflict with the Fullscreen mode.

    Cheers!
    Peter

    in reply to: Visual Editor not working after update to WP 3.9 #253068

    Hey!

    @NatachaC – Did you update to Enfold 2.6.4? If yes please deactivate all plugins – maybe a plugin is incompatible.

    @fryec1135 – WP3.9 incorporates a new TinyMCE version. Probably the theme author of the theme must update the code otherwise you can’t use the theme with WP3.9.

    Regards,
    Peter

    in reply to: upgrade theme from 2.0 to 2.6 #253064

    Hi!

    This sounds like a database issue. If you’ve a database backup I recommend to restore it (just delete the corrupt data in the database and import the backup sql file). If you don’t have a database backup you can solve the issue by resetting the theme options but this also means you must reconfigure the options. Open up a database management tool like and navigate to your wordpress database. Click on “wp_options” and search for the field with the “option_name” value “avia_options_enfold”. Delete this option field and then you should be able to access your website again.

    If you can access the php.ini file open up the file and search for:

    
    memory_limit
    

    Replace the value after the = sign with 128M.

    You can also try to insert this code at the bottom of the theme functions.php file:

    
    @ini_set('memory_limit', '128M');
    

    - however if the host restricts the memory to i.e. 64M this code will not work. To test your memory limit install this plugin: https://wordpress.org/plugins/wp-memory-usage/

    Regards,
    Peter

    in reply to: Infinite scroll working on shop only minor Issue #253058

    Hi Oliver!

    I’m not familiar with the infinite scroll wp plugin but you must register a js callback which binds the add to cart buttons to the loaded product items. The required js functions are called:

    
    	cart_improvement_functions();
    	cart_dropdown_improvement();
    	track_ajax_add_to_cart();
    	product_add_to_cart_click();
    

    If you don’t know how to register the callback please contact the plugin author or hire a developer who can help you.

    Cheers!
    Peter

    in reply to: Visual Problem Related to FSQM Plugin #253054

    Hey erkuto!

    You can fix the styling with this css code – insert it into the quick css field:

    
    #top .ipt_uif_icon_and_form_elem_holder input{
    margin-left: 50px;
    }
    

    Implementing the suggestion here. http://ipanelthemes.com/kb/misc/wordpress/fixing-themes-custom-wpautop-priority/ is unfortunately not easily possible and you would need to hire a developer to rewrite some parts of the theme framework.

    Best regards,
    Peter

    in reply to: Theme Styling #253052

    Hey!

    Maybe Enfold can’t regenerate the dynamic stylesheet. Please use a ftp client and connect to your server. Navigate to wp-content/uploads/dynamic_avia/ and set the folder permission to 777. Then delete the enfold.css file and go to Enfold > Theme Options to regenerate the dynamic stylesheet (hit the green “Save all changes” button).

    Regards,
    Peter

    in reply to: Responsive "Pops" #253048

    Hey!

    Unfortunately the changes you requested above require a lot of work and we can’t assist you with these changes. The main problem is that a lot of different components depend on the current responsive grid and if you i.e. change the styling for 860px devices to 960 the shortcode & theme styling which relies on the 860px layout will break. Then you must also change the styling of these shortcodes. The same issue applies to the padding of the columns and the column structure for 860px devices. If you change them some shortcode (portfolio, blog grid, post slider, logo slider, etc.) also require additional stylings and there’s some sort of “chain reaction” going on.

    Ok but not sure what part to modify

    Basically you must start with the media queries in grid.css – you can find them below this line:

    
    /* #Tablet (Portrait)
    

    You need to change the screen size and the column values accordingly, then you must check if the design of the shortcodes, etc. requires changes. Depending on your css3 skills I recommend to hire a freelancer for the changes – i.e. http://studio.envato.com/ is a good platform to find talented freelancer.

    Best regards,
    Peter

    Hey ttem!

    I’ll mark this for Kriesi.

    Cheers!
    Peter

    in reply to: API not accepted #253044

    Hi Scubagirl15!

    Please create us an admin account and post the login credentials, Envato username and api key as private reply – we’ll check why the “save changes” button doesn’t work. If you want to update your theme I suggest to use ftp for now ( https://vimeo.com/channels/aviathemes/67209750 ) which is more reliable and safer than the automatic theme update anyway (you can make a backup of the old theme files first, check for transmission errors, etc.).

    Cheers!
    Peter

    in reply to: Options for Mobile Menu Display #253040

    Hey Brian!

    I’ll mark this for Kriesi because I’m not sure how much work is required to change the animation. Personally I think it requires some work and is beyond the scope of our free support service but maybe Kriesi can provide some css code to change the animations. You can also suggest an option for additional mobile menu animations here: http://www.kriesi.at/support/enfold-feature-requests/ – if some other users vote fr it we might add this feature to a theme update.

    Cheers!
    Peter

    in reply to: Probleme bei Beiträgen #253039

    Hi Isabelle!

    1) Update das Theme auf Enfold 2.6.4 – die Versionen davor sind nicht mit WP3.9 kompatibel.

    2) Falls das Problem noch immer nicht gelöst ist, sind vermutlich ein (oder mehrere) Plugins mit WP3.9 nicht kompatibel. Bitte deaktiviere alle Plugins und siehe nach ob der Fehler noch immer auftritt. Wenn nicht aktiviere die Plugins nacheinander um das inkompatible Plugin zu finden.

    Cheers!
    Peter

    Hey!

    Thanks. I found a logical error in my solution. Please open up wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/productslider.php and replace

    
    			if($orderBY == 'popularity' || $orderBY == 'rating')
    			{
    		    		remove_filter( 'posts_clauses', array( WC()->query, 'order_by_popularity_post_clauses' ) );
    				remove_filter( 'posts_clauses', array( WC()->query, 'order_by_rating_post_clauses' ) );
    			}
    

    with

    
    
    	    	remove_filter( 'posts_clauses', array( $woocommerce->query, 'order_by_popularity_post_clauses' ) );
    			remove_filter( 'posts_clauses', array( $woocommerce->query, 'order_by_rating_post_clauses' ) );
    

    We’ll include this fix in Enfold 2.7.

    Best regards,
    Peter

    in reply to: Vergleichsrechner per I Frame einbinden nicht möglich? #253035

    Hi!

    Ja, diesfalls empfehle ich auf jeden Fall den Code (zumindest derzeit) mittels Shortcode: http://wordpress.org/plugins/insert-html-snippet/ einzubetten. Der Grund hierfür ist, dass WP den Code als “Text” betrachtet und diesen dann mit html Tags (paragraph tags, line breaks tags, etc.) zu “optimieren” versucht. Das nächste Update (erscheint nächste Woche) wird ein Code Block Element einführen, welches den Code unformatiert auf der Seite einfügt. Ihr könnt daher entweder auf das nächste Update warten, oder als kurzfristige Lösung den Code per Shortcode einfügen (mithilfe von http://wordpress.org/plugins/insert-html-snippet/ ).

    Cheers!
    Peter

    in reply to: Wie installiere ich ein Enfold Child Theme? #253034

    Hey!

    Ich glaube das Problem liegt an der ordner Struktur am Server – wenn ich mir die Pfade ansehe – zB:

    http://wp.affaronissimo.it/wp-content/themes/enfold/enfold/css/grid.css

    Dann kommt in der URL zwei mal der ordner “Enfold” vor (/themes/enfold/enfold/). Bitte stelle sicher, dass eine Ordnerebene wegfällt und verschiebe den “Enfold” Ordner von http://wp.affaronissimo.it/wp-content/themes/enfold/ in den http://wp.affaronissimo.it/wp-content/themes/ Ordner. Ich empfehle hierfür FTP zu verwenden.

    Best regards,
    Peter

    in reply to: Google Maps API multiple times on the page #253032

    Hey!

    Tbh I’m not sure if it will work with 2.6.4. Personally I merge my code/patches with the developer version of Enfold which is v2.7. We’ll release the new version (with major enhancements) next week. However maybe Kriesi already included my patch into the (minor) v2.6.4 update. I really don’t know it though. If this: http://www.kriesi.at/support/topic/google-maps-api-multiple-times-on-the-page/#post-251997 code doesn’t work yet please wait for the 2.7 update – then it will work for sure.

    Cheers!
    Peter

Viewing 30 posts - 1 through 30 (of 26,031 total)