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  • in reply to: Can't update and save my home page #1084193

    It finally fixed itself!

    in reply to: Can't update and save my home page #1080876

    Yes I have and it is still doing it. When I make a change to the home page and click the UPDATE button..it goes to 404!
    see here:

    View post on imgur.com

    in reply to: Can't update and save my home page #1080563

    I have udpated everything. Cleared Cache…
    This has never happened in the years I have edited this site. Something that just started. No new plugins..no changes.

    Just trying to make a simple change to the home page..remove a graphic and text.

    in reply to: You have installed Enfold 4.5.3. Update now to Enfold 4.5.3 #1059811

    THis is a an issue..the same thing keeps happening to me. I have updated 3 times. But finally, I went to the THEME OPTIONS and clicked on UPDATE MANUALLY and it finally stopped the looping and it took the update needed message away!

    So there is a BUGGY PROBLEM!

    in reply to: OK That is weird. (updating to 4.5.3) #1058777

    No the issue has not gone away. I update and it still says I need an update, then I update again and it finally works…So I am having to do it twice…WEIRD!!!

    in reply to: Unable to upgrade to 4.5? #1030138

    Here is what finally worked for me:
    This worked for me:
    There is a problem with Envato and this requires a different way of updating for this version. Here is how I did it and it worked fine for me:
    the easiest and quickest way to update to v4.5 is if you have CPanel access to your site:

    1. Download the “Installable WordPress file only” from your Themeforest account

    2. Login to your website’s CPanel – normally found at yourwebsite.com/cpanel

    3. Open File Manager and navigate to the \wp-content\themes\ directory of your website

    4. Rename the Enfold folder to Enfold-old

    5. Upload the ZIP file you downloaded in step 1 to \wp-content\themes\

    6. Extract the ZIP file you uploaded in step 5 to \wp-content\themes\

    7. Delete the ZIP file you uploaded in step 5

    When you check your website’s WordPress admin you will be updated to v4.5.
    The previous version of Enfold will still be there – you can delete this if you are happy that the update has worked okay.

    I also downloaded the Envato Market Plugin and used it to generate API code for each website.

    in reply to: Enfold update not working #1030137

    This worked for me:
    There is a problem with Envato and this requires a different way of updating for this version. Here is how I did it and it worked fine for me:
    the easiest and quickest way to update to v4.5 is if you have CPanel access to your site:

    1. Download the “Installable WordPress file only” from your Themeforest account

    2. Login to your website’s CPanel – normally found at yourwebsite.com/cpanel

    3. Open File Manager and navigate to the \wp-content\themes\ directory of your website

    4. Rename the Enfold folder to Enfold-old

    5. Upload the ZIP file you downloaded in step 1 to \wp-content\themes\

    6. Extract the ZIP file you uploaded in step 5 to \wp-content\themes\

    7. Delete the ZIP file you uploaded in step 5

    When you check your website’s WordPress admin you will be updated to v4.5.
    The previous version of Enfold will still be there – you can delete this if you are happy that the update has worked okay.

    I also downloaded the Envato Market Plugin and used it to generate API code for each website.

    in reply to: Envato token for multiple Enfold licenses #1030136

    You have to have a license code for each different installation of Enfold. I downloaded the Envato Market plugin and generated code for each site that way. But you can do it there when you log in. Just add a new app code for each site.

    in reply to: Update from 4.1.2 to 4.5 is not working #1030134

    There is a problem with Envato and this requires a different way of updating for this version. Here is how I did it and it worked fine for me:
    the easiest and quickest way to update to v4.5 is if you have CPanel access to your site:

    1. Download the “Installable WordPress file only” from your Themeforest account

    2. Login to your website’s CPanel – normally found at yourwebsite.com/cpanel

    3. Open File Manager and navigate to the \wp-content\themes\ directory of your website

    4. Rename the Enfold folder to Enfold-old

    5. Upload the ZIP file you downloaded in step 1 to \wp-content\themes\

    6. Extract the ZIP file you uploaded in step 5 to \wp-content\themes\

    7. Delete the ZIP file you uploaded in step 5

    When you check your website’s WordPress admin you will be updated to v4.5.
    The previous version of Enfold will still be there – you can delete this if you are happy that the update has worked okay.

    in reply to: Need Help Updating to 4.5 with Child Theme #1030133

    Here is how I finally got it all to work
    There is a problem with Envato and this requires a different way of updating for this version. Here is how I did it and it worked fine for me:
    the easiest and quickest way to update to v4.5 is if you have CPanel access to your site:

    1. Download the “Installable WordPress file only” from your Themeforest account

    2. Login to your website’s CPanel – normally found at yourwebsite.com/cpanel

    3. Open File Manager and navigate to the \wp-content\themes\ directory of your website

    4. Rename the Enfold folder to Enfold-old

    5. Upload the ZIP file you downloaded in step 1 to \wp-content\themes\

    6. Extract the ZIP file you uploaded in step 5 to \wp-content\themes\

    7. Delete the ZIP file you uploaded in step 5

    When you check your website’s WordPress admin you will be updated to v4.5.
    The previous version of Enfold will still be there – you can delete this if you are happy that the update has worked okay.

    in reply to: Error with update from 4.4.1 to 4.5 #1030132

    There is a problem with Envato and this requires a different way of updating for this version. Here is how I did it and it worked fine for me:
    the easiest and quickest way to update to v4.5 is if you have CPanel access to your site:

    1. Download the “Installable WordPress file only” from your Themeforest account

    2. Login to your website’s CPanel – normally found at yourwebsite.com/cpanel

    3. Open File Manager and navigate to the \wp-content\themes\ directory of your website

    4. Rename the Enfold folder to Enfold-old

    5. Upload the ZIP file you downloaded in step 1 to \wp-content\themes\

    6. Extract the ZIP file you uploaded in step 5 to \wp-content\themes\

    7. Delete the ZIP file you uploaded in step 5

    When you check your website’s WordPress admin you will be updated to v4.5.
    The previous version of Enfold will still be there – you can delete this if you are happy that the update has worked okay.

    in reply to: Update not WORKING! #1028864

    We’re good. thanks for all your help

    in reply to: Update not WORKING! #1028618
    in reply to: Update not WORKING! #1028614

    So…FINALLY…I uploaded the Envato Market Plugin and generated a new token and Now everything is working. Was this ever told to us before? I told recall seeing it.

    Do we have to leave the plugin on the site once it has ok’d the new TOKEN?

    in reply to: Update not WORKING! #1028610
    This reply has been marked as private.
    in reply to: Solution to update problems to Enfold 4.5 #1028506
    This reply has been marked as private.
    in reply to: Update not WORKING! #1028505
    This reply has been marked as private.
    in reply to: Update not WORKING! #1027353

    Sorry, that is EXACTLY what I did and I ended up with nothing but a WHITE SCREEN.

    in reply to: Envato Token quesiton #1026949

    Yes that is correct. You need a different token for each site. Also another Mod said to use an INCOGNITO browser page, log in and put the new code in that way for success. Good luck. I am having issues as well.

    in reply to: Update not WORKING! #1026585
    This reply has been marked as private.
    in reply to: Update Enfold Theme #1026583

    So I tried this yesterday and it didn’t work. How does this plugin function? I installed it, but I see no way it interacts with anything differently? I am confused. I tried to FTP but that wasn’t successful either.
    Is this going to be fixed??? I have clients who update themselves and they certainly won’t go through all of this.

    I got new API App Codes at Envato. Are these the ones I will use when I finally get this thing updated??? Too confusing.

    in reply to: Update not WORKING! #1026141

    I am trying it with the suggested plugin to update the theme. Will let you know if it works. Such a shame all of this could have been avoided in the first place.

    The PLUGIN did not work. I am just going to wait for you all to fix it.

    • This reply was modified 5 years, 5 months ago by elames.
    in reply to: Update not WORKING! #1025971

    This is all sooooo confusing. Why can’t this be explained simply.
    Can I just do this all by FTP???
    rename the Enfold Folder to old,
    Create a new Enfold folder
    Then ftp the new downloaded files to the server???

    Will it then be ok for the next update?
    Thank you

    in reply to: Update not WORKING! #1025070

    I can’t read your post.

    in reply to: Problem using advance styling #976959
    This reply has been marked as private.
    in reply to: Update via ftp crashed my site #950347

    I have a half dozen sites all on the same server. They all update automatically except for this one. I did download and ftp the files manually as you said and it broke the sketch with 500 error message.
    Finally went into the cpanel and did a restore files from backups and then it started working and the update took! Go figure😽

    I will have to recheck with client to be sure she put in the correct license code. Do codes use – or just all numbers? That could be the issue I just discovered.
    Thanks as always for your help.

    in reply to: help, after updating to 4.3 2 broken sites !!! #950332

    Managed to fix by restoring files in my cpanel but am at a loss as to why this happens every time with ftp

    in reply to: help, after updating to 4.3 2 broken sites !!! #950326

    Duplicate

    • This reply was modified 5 years, 11 months ago by elames.
    in reply to: help, after updating to 4.3 2 broken sites !!! #950320

    I have the same issue. I could not update automatically so I did ftp and now the site is down.
    Where is this file you talk about found?

    in reply to: Header not working properly #944093

    Thank you. Client had hidden that and I forgot all about it
    Solved

Viewing 30 posts - 1 through 30 (of 416 total)