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  • in reply to: Front Page Images Load Very Slowly #47071

    Hi there,

    I have just contacted Cu3er direct and they have said the following… “The template you bought is using old beta version of CU3ER for which we do not offer support anymore, so about all problems with it you should contact template designer”.

    Please can you tell me when you are going to update the Cu3er software or how I can for your template?

    Kind regards

    Grant

    in reply to: Front Page Images Load Very Slowly #47070

    Thanks for coming back to me, any suggestions on a new UK hosting company? Also, this is the latest information from Heart on the problem… any ideas?

    I have tried to strace your site. This command stores the output in a file called output

    [thewebsurgery.com@web36 ~]$ strace -o ~/output -f -r -s4096 -p29754

    Process 29754 attached – interrupt to quit

    Process 29754 detached

    There are 3 processes that are taking 3 seconds each

    [thewebsurgery.com@web36 ~]$ cat output | cut -c12-16 | sort -rn | head

    3.002

    3.000

    2.999

    29754 0.000113 poll([{fd=5, events=POLLIN|POLLOUT|POLLERR|POLLHUP, revents=POLLIN|POLLERR|POLLHUP}], 1, 60000) =1

    29754 3.002003 getsockopt(5, SOL_SOCKET, SO_ERROR, [111], [4]) = 0

    29754 0.000078 poll([{fd=5, events=POLLIN|POLLOUT|POLLERR|POLLHUP, revents=POLLIN|POLLERR|POLLHUP}], 1, 60000) =1

    29754 3.000140 getsockopt(5, SOL_SOCKET, SO_ERROR, [111], [4]) = 0

    29754 0.000083 poll([{fd=5, events=POLLIN|POLLOUT|POLLERR|POLLHUP, revents=POLLIN|POLLERR|POLLHUP}], 1, 60000) =1

    29754 2.999907 getsockopt(5, SOL_SOCKET, SO_ERROR, [111], [4]) = 0

    Looks like this is being delayed by a delay on poll, each of 3 seconds equaling a total of nine seconds. You should check your scripts as there appears to be a problem with them.

    in reply to: Front Page Images Load Very Slowly #47068

    Hi there, Its Heart Internet in the UK. The website is trying to make a loop back connection back to the same server to obtain some content, it appears to make a loop back request stall for 2-3 seconds then load again and tries to loop back again for a total of 9 seconds.

    Do you know how I can check the loop back issue and edit the scripts so that the main images load quickly?

    Cheers

    Grant

    in reply to: 3 Columns – Image needs editing #39385

    Hi there, Ive cut the page in two and hidden the image… looks great now. Thank you.

    in reply to: 3 Columns – Image needs editing #39384

    Hi, Sorry but I cant see it in the style.css. Do i need to replace something with this code?

    in reply to: 3 Columns – Image needs editing #39382

    Hi there, Thanks for helping me. The url is http://www.thewebsurgery.com

    in reply to: Cuber Logo #38968

    No problem and thanks for letting me know.

    in reply to: 3 Columns: How Can I Edit These Boxes? #38248

    Hi there, Thank you so much for your help. That’s perfect and answers all my questions. Have a great day!

    Grant

    in reply to: Template won't install #36979

    Hi Dude,

    Thank you so much for your help. I have checked out the installation and now the theme works now.

    Have a great day and thanks again for helping me out.

    Grant

Viewing 9 posts - 1 through 9 (of 9 total)