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Viewing 30 posts - 1 through 30 (of 18,018 total)
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  • in reply to: Animated slideshow gallery #255580

    Hey mmekki!

    Thank you for using the theme!

    You can use the Easy Slider or the Content Slider element inside the Advance Layout Builder or shortcode wand. You can set the autorotation to active.

    Cheers!
    Ismael

    in reply to: Related Posts Thumbnails #255578

    Hey!

    Thank you for the update.

    The related post or You might also like section post items use the same image size. They should be aligned correctly. You can set a min and max height on the thumbnails if you want:

    div.related_entries_container .related_column {
    max-height: 101px;
    min-height: 101px;
    }

    Cheers!
    Ismael

    Hey!

    Thank you for the update.

    We visited the site using Chrome Windows 8 and it shows fine. Is this fixed? Please try to remove browser cache or test this on another computer. This is the site that we visited: http://www.allaspectmechanicalservices.com.au/

    Regards,
    Ismael

    in reply to: Taxonomy filter #255571

    Hi jhmpcsolutions!

    Thank you for visiting the support forum!

    I’m sorry but we’re not certain of the issue. What is the filter plugin or scripts that you’re using? A link to your website will help. Regretfully, we cannot provide support for third party plugins or scripts as stated on our support policy. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not included on the theme package will need to be directed to the plugin or script author.

    Best regards,
    Ismael

    in reply to: Help Contact form #255570

    Hi!

    Thank you for the update.

    I’m sorry but what do you mean by “collection is the same” ? I noticed that you separated the text from the icon. On the icon list element, you can add a title. Use that option to align the icons without modifications. After that, you can properly adjust the space between the icon list items with this on Quick CSS:

    #text-3 span.av_font_icon {
    margin-bottom: 10px;
    }

    Best regards,
    Ismael

    in reply to: Since the update, Layer Slider cannot be edited at all #255565

    Hey brad86!

    Thank you for visiting the support forum.

    Do you mind if we take a look at the website? From what version of Enfold did you update? The latest update includes the latest version of Layer Slider. Please deactivate all plugins then test it again. If possible, test it on another browser.

    Cheers!
    Ismael

    in reply to: Enfold Tabs Questions #255564

    Hey!

    That is possible but unfortunately, this is beyond the scope of support and is not a theme related issue. You might need to find a plugin or hire a freelance developer to add the feature for you. Please visit Werkpress for further customization. You can also vote or post the feature on our Feature Requests page.

    If you have any further questions about the theme, we are more than happy to provide you with assistance on these inquiries. Thank you for your understanding.

    Regards,
    Ismael

    in reply to: Custom logo issues #255553

    Hey!

    Thank you for the clips.

    Do you have the latest version of the theme, Enfold 2.7? What is the size of the logo image that you uploaded? We want to know because we want to test the same image dimension on our end. Thanks!

    Regards,
    Ismael

    Hi lkauffman2003!

    Thank you for visiting the support forum!

    If you don’t mind, please post the login details here and set it as a private reply. We would like to see what’s happening on the text blocks.

    Cheers!
    Ismael

    in reply to: Layer Slider Text Problem #255548

    Hey fsinger!

    Thank you for using the theme!

    Instead of using the br tags, please create a list. Switch to HTML layer then add something like this:

    <ul>
    <li>- Stickerei</li>
    <li>- Textildruck</li>
    <li>- Sonderanfertigung</li>
    <li>- Berufsbekleidung</li>
    </ul>

    Regards,
    Ismael

    in reply to: Update not showing in WP #255542

    Hey clcintx!

    Thank you for visiting the support forum!

    Do you mind if we take a look at the website? We’re not sure why the notification doesn’t come, maybe a plugin is in conflict. Please try to logout then login again. Test it on another browser if possible.

    Regards,
    Ismael

    in reply to: Missing right border on mega menu nav #255537

    Hi!

    Thank you for the screenshot.

    Not sure why the slider content is not stretching the full width and leaving a 1px gap on the right side of the fullscreen slider. Please add this on Quick CSS or custom.css:

    div.avia-slideshow.avia-slideshow-1.avia-slideshow-featured.av_slideshow_full.avia-fade-slider {
    width: 100.2%;
    }

    Best regards,
    Ismael

    in reply to: CSS conflict in styling settings #255536

    Hi philippe2812!

    Thank you for using the theme!

    The main font color can be change on General Styling > Main Content tab > Main Content font color or the Alternate Content tab. The Header tab controls the menu item colors and everything on the header.

    Cheers!
    Ismael

    Hey bodhimcgee!

    Thank you for using the theme!

    I checked the website and the headings shows fine. They look dark, not white.

    Best regards,
    Ismael

    in reply to: MEga Menu Not working #255528

    Hey!

    Thank you for the update.

    Do you mind if we take a look at your current installation now? The mega menu should span full width specially when you have 4 columns.

    Cheers!
    Ismael

    Hey jackpeters!

    Thank you for using the theme!

    The website posted above is not loading on my end. Please use this to remove the single product image:

    .single .template-shop div.product div.images {
    display: none;
    }

    Cheers!
    Ismael

    in reply to: blog category is not shown as tree format #255517

    Hey!

    Glad it worked. If you have any questions, let us know.

    Cheers!
    Ismael

    Hi!

    Thank you for using the theme!

    If you don’t mind, please post a screenshot of the button that you want and a link to the website. You can create a custom link then we can modify the css style of the menu to create a button.

    Regards,
    Ismael

    in reply to: link button not resizing for smartphone #255514

    Hey!

    Please try this:

    div.ls-l .avia-button-center {
    margin-left: -100px;
    }

    Adjust the margin value if necessary.

    Best regards,
    Ismael

    in reply to: Clean Up Issues #255513

    Hi!

    Thank you for the update!

    2.) Please use this to remove the borders:

    #header_main_alternate {
    border-bottom: none;
    }
    
    #header_main {
    border-bottom: none;
    }

    3.) Use this to hide the top bar:

    #header {
    margin-top: -30px;
    }

    4.) Use this to remove table borders and make the background white:

    tr:first-child th, tr:first-child td {
    border: none;
    }
    
    .main_color tr:nth-child(odd), .main_color .pricing-table>li:nth-child(odd), .main_color .pricing-extra {
    background: white;
    }

    Regards,
    Ismael

    in reply to: How to increase the size of the menu words. #255506

    Hi!

    Thank you for using the theme!

    You can add this on Quick CSS or custom.css:

    .html_header_top.html_bottom_nav_header .main_menu ul:first-child>li a {
    font-size: 16px;
    }

    Regarding the slider, You can add a layer then switch to HTML / Video / Audio. Add the text then position them to the right of the slider container. Please refer to this link for more info: http://www.docs.purethemes.net/sukces/layerslider/documentation/documentation.html

    Regards,
    Ismael

    in reply to: LMS (LearnDash) and Buddypress integration #255501

    Hey Javier!

    Thank you for visiting the support forum!

    Any feedbacks and comments from you are greatly appreciated and we have noted this particular request as possible improvements for the theme. We cannot provide an exact timeline on when this particular feature might be included but you’ll see it on the theme’s change log in case. Regretfully, we cannot provide support for third party plugins or scripts as stated on our support policy due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script.

    If I am not mistaken, you’re having problem with the sidebar and widgets. Maybe, this plugin will help: http://wordpress.org/plugins/widget-logic/

    You can vote or open a new request on Enfold Feature Request page. Thank you for your understanding.

    Best regards,
    Ismael

    in reply to: More Parallax Options #255497

    Hey TinyGiantStudios!

    Thank you for using the theme!

    I checked the website but I’m not sure which parallax effect you’re referring to. Can you please post the link to the actual page with the parallax background? A screenshot will help. The 2.7 update fixed certain issues with the parallax effect. Basically, all you need to do is add a Color Section then add a background image. Set the background attachment to parallax or fixed.

    Best regards,
    Ismael

    in reply to: Visual Editor not working after update to WP 3.9 #255491

    Hey!

    @discosource & paic: Please post the website url here. We would like to check it. This might not be related but please try to increase the wordpress php memory limit to at least 128M. The first thing you can do to fix this is to add the following lines in your wp-config.php file located at the root of wp directory:

    define( 'WP_MEMORY_LIMIT', '128M' );
    define( 'WP_MAX_MEMORY_LIMIT', '256M' );

    You can also contact your host if you’re not comfortable doing the adjustments yourself. Refer to this link for more info: http://dailyblogging.org/wordpress/increase-wordpress-memory-limit/

    Cheers!
    Ismael

    Hi!

    Thank you for using the theme!

    @fixedopsinsight: Please post the login details here and set it as a private reply. We would like to check it. Make sure that you’re running the latest version of the theme and if possible deactivate all plugins. That will greatly help in order for us to find the issue.

    @paic: The text blocks should not automatically generate <p> and <br> tags because of the function avia_remove_autop which disables the nesting of <p> and <br> tags. If you don’t mind, we would like to see the actual website. Please post a sample code that you’re using, we’ll test it on our end. Thanks!

    Best regards,
    Ismael

    in reply to: Mobile CSS Issues (2.7 update) #255484

    Hey mikemurphy10!

    Thank you for using the theme!

    Please add this on Quick CSS or custom.css:

    @media all and (max-width: 767px) {
    .responsive #header_meta .social_bookmarks li:last-child {
    border-right: 1px solid #000080 !important;
    }
    
    .av_phone_active_right.av_secondary_right .phone-info.with_nav span {
    border: none;
    }
    }

    Best regards,
    Ismael

    in reply to: Enfold overriding WP Resize tool #255483

    Hi!

    @BrendaSarg: You’re using a very old version of the theme and if I am not mistaken, there are the same number of thumbnail size on Enfold version 2.4.5. Where do you see the 4 options for the images? Do you mind providing a screenshot? Please download the latest version from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://www.kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Ismael

    in reply to: Category Posts in Custom Menu #255481

    Hey 0rca!

    Thank you for the info. Regretfully, we cannot provide support for third party plugins or scripts as stated on our support policy due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not included on the theme package will need to be directed to the plugin author. The theme does not utilize any wp_nav_menu_edit hook and I’m not even sure if such thing exist.

    Thank you for understanding.

    Best regards,
    Ismael

    in reply to: Text Block Advanced Editor Extra and Tags Everywhere #255476

    Hey paic!

    Thank you for using the theme!

    The text blocks should not automatically generate <p> and <br> tags because of the function avia_remove_autop which disables the nesting of <p> and <br> tags. If you don’t mind, we would like to see the actual website. Please post a sample code that you’re using, we’ll test it on our end. Thanks!

    Best regards,
    Ismael

    in reply to: Problem with blog posts & wpml #255473

    Hi!

    Thank you for visiting the support forum!

    WPML is still fixing some of the issues and more info are covered on this thread: http://wpml.org/2014/04/status-wpml-wordpress-3-9/

    We will have to wait until they fix all the bugs related to WP 3.9. Thank you for understanding.

    Cheers!
    Ismael

Viewing 30 posts - 1 through 30 (of 18,018 total)