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Viewing 30 posts - 1 through 30 (of 17,877 total)
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  • in reply to: Analytics code placed outside #253496

    Hi!

    Thank you for the update.

    I’m sorry but the code will be remove if you update the theme unless you’re using a child theme. Copy the header.php file on your child theme folder then make the changes there or you can try the wp_head hook code that we suggested above. :)

    Cheers!
    Ismael

    in reply to: Images not inserting or showing up in gallery #253495

    Hey!

    Thank you for the update.

    You’re using version 2.4.5 which is very old and not compatible with WP 3.9. Please download the latest version from your themeforest account then update the theme via FTP. Please refer to this link: http://www.kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Ismael

    in reply to: Problems after update WP and Theme Enfold #253494

    Hey BetuwePC!

    Thank you for using the theme!

    You can’t edit anything on the Advance Layout Builder? Looks like you’re using a lot of plugins. WordPress 3.9 was released with a major update to TinyMCE and a lot of plugins may be affected. Please deactivate all plugins then test the builder again. If it works, activate the plugins one by one to find the malignant module that is wreaking havoc on your installation.

    Best regards,
    Ismael

    in reply to: menu tweak in enfold #253493

    Hi petertoner!

    Thank you for using the theme!

    Did you remove the menu background? I don’t see it anymore. If you want it back, you can use this:

    nav.main_menu {
    background: rgba(255,255,255,.5);
    padding: 0 30px 0 20px;
    border-radius: 20px;
    margin-top: 20px;
    }
    
    .header-scrolled nav.main_menu {
    background: transparent;
    margin-top: 0;
    padding: 0 30px 0 20px;
    }

    I hope that helps. Cheers!

    Best regards,
    Ismael

    in reply to: Portfolio Pagination Not working #253492

    Hey AsadIC!

    Thank you for visiting the support forum!

    Please download the latest version from your themeforest account then update the theme via FTP. This should fix some of the minor issues that you might be having on the theme. Please refer to this link: http://www.kriesi.at/documentation/enfold/updating-your-theme-files/

    Regarding the pagination issue, please try to flush the permalink settings. Go to Settings > Permalink then click the “Save” button once. I hope it fix the pagination issue.

    Nice tutorials! Can I have a free subscription? :D

    Best regards,
    Ismael

    in reply to: Breadcrumb Navigation is different. #253491

    Hi hjhjthth!

    Thank you for using the theme!

    Is this fixed? :)

    Best regards,
    Ismael

    in reply to: After update Quick CSS no longer working #253490

    Hey kylehogan!

    Thank you for using the theme!

    Please re-upload your logo then configure the header settings again. Remove all css codes that you previously used to modify the header. Some header issues should be fix by simply saving the theme options. Please let us know if there’s still a lot of issues once you have reconfigure the header settings on Enfold > Header. Post the website url here. We would like to check it.

    Regards,
    Ismael

    in reply to: Missing right border on mega menu nav #253488

    Hey!

    Thank you for using the theme.

    I can see the issue on Chrome Windows 8. Did you modify anything on the theme files? Please add this on Quick CSS or custom.css:

    .av-main-nav > li {
    line-height: 30px;
    border-left: 1px solid;
    margin-left: -1px;
    }
    
    li#menu-item-33 {
    border-left: none;
    }

    Cheers!
    Ismael

    in reply to: which file is the standard page template? #253487

    Hi f!

    Thank you for visiting the support forum!

    The standard page template file is page.php but if you’re using the Advance Layout Builder, the page will use the template-builder.php to combine the shortcodes. I hope that helps.

    Cheers!
    Ismael

    in reply to: Footer items stacked and centered on Enfold #253486

    Hey Andrea!

    Thank you for using the theme!

    Please use this on Quick CSS or custom.css:

    span.copyright {
    margin-top: 30px;
    margin-bottom: 5px;
    }
    
    #socket .container > * {
    float: none;
    left: 50%;
    -webkit-transform: translate(-50%, 0);
    -moz-transform: translate(-50%, 0);
    -ms-transform: translate(-50%, 0);
    transform: translate(-50%, 0);
    position: absolute;
    }

    Cheers!
    Ismael

    in reply to: Customize/Edit Single Post Page? #253484

    Hi samforan!

    Thank you for using the theme!

    You can find the post code on includes > loop-index.php. You can remove those element using CSS. Add this on Enfold > Styling > Quick CSS:

    time.date-container.minor-meta.updated, .text-sep-date, .blog-author.minor-meta, .text-sep-cat {
    display: none;
    }

    I hope that helps.

    Best regards,
    Ismael

    in reply to: Isue fixed in last update #253483

    Hi ianstudio!

    Glad it is fixed. Whatever it is. I’ll close it for you. :))

    Best regards,
    Ismael

    in reply to: Responsive Logo issues #253481

    Hey!

    Thank you for using the theme!

    I checked the website and the logo looks fine. If you want to show the full resolution of the logo, you need to increase the height of the header container. Add this on Quick CSS or custom.css:

    .html_header_top.html_header_sticky.html_large #header_main .container, .html_header_top.html_header_sticky.html_large.html_main_nav_header .main_menu ul:first-child > li a {
    height: 160px;
    line-height: 160px;
    }

    You can find all css codes on wp-content/themes/enfold/css folder.

    Cheers!
    Ismael

    Hi 1910!

    Thank you for using the theme.

    There should be an update on the next few days to fix the wp 3.9 issues. Do you mind if we take a look at your website? I’ll forward this to Kriesi. Please wait for his response.

    UPDATE: All avia themes has been update and the newest versions has been release a few days earlier including Flashlight. This should fix the WP 3.9 issues. Please try to deactivate all plugins, see if the shortcode wand works.

    Regards,
    Ismael

    in reply to: Website randomly moves up and down #253477

    Hey Starkos!

    Thank you for using the theme!

    I checked the website on Chrome Windows 8 but I don’t see the website moving up and down. Another thing is, you’re using a very old version of the theme. Please download the latest version from your themeforest account then update the theme via FTP. Please refer to this link: http://www.kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Ismael

    in reply to: css button layerslider #253476

    Hey!

    Thank you for the update.

    Sometimes, the shortcode doesn’t work on the preview of the layer slider but it does show on the front end. Please post the link of the website here. We would like to check it. I’m sure it will work once you preview it on the actual page.

    Cheers!
    Ismael

    in reply to: Pictures on mobile devices do not show properly #253475

    Hi!

    Thank you for using the theme.

    Note that the theme is not responsive like Yigit mentioned. I checked the website by resizing the browser and the images are responding properly. Do you mind if you post a screenshot? You can use imgur, dropbox, clipular etc.

    Cheers!
    Ismael

    in reply to: Where to add google map api scripts? #253474

    Hey!

    Thank you for using the theme!

    Looks like you’re managing it yourself well enough. Unfortunately, this is beyond the scope of support and is not a theme related issue. You might need to find a plugin or hire a freelance developer to add the feature for you. Please visit Werkpress for further customization. You can also vote or post the feature on our Feature Requests page.

    If you have any further questions about the theme, we are more than happy to provide you with assistance on these inquiries. Thank you for your understanding.

    Regards,
    Ismael

    in reply to: Disable Lightbox #253473

    Hi redlipsid!

    Thank you for using the theme!

    You can disable the default lightbox plugin within the theme. Edit js > avia.js, find this code on line 60:

    //activates the prettyphoto lightbox
            $(container).avia_activate_lightbox({callback:'avia_lightbox_callback'});

    Replace it with:

    //activates the prettyphoto lightbox
            //$(container).avia_activate_lightbox({callback:'avia_lightbox_callback'});

    Cheers!
    Ismael

    in reply to: Issues after WP and Enfold updates #253472

    Hey davidrk!

    Thank you for using theme!

    1.) Please add this on Quick CSS or custom.css to remove the You are here: text:

    span.breadcrumb-title {
    display: none !important;
    }

    2.) Please try to change the header settings on Enfold > Header. This should fix the mega menu alignment. If you added css modifications on the mega menu before, please remove those.

    3.) Please use this:

    @media only screen and (max-width: 768px) {
    .responsive .mobile_slide_out .logo {
    float: none;
    width: 80%;
    }
    
    .responsive #header .social_bookmarks {
    position: relative;
    margin-top: 10px;
    }
    }

    4.) This should fix the padding issue:

    .av_secondary_right .sub_menu>ul>li:last-child, .av_secondary_right .sub_menu>div>ul>li:last-child {
    padding-left: 10px;
    }

    5.) Can you please elaborate the issue on the layer slider? Thanks!

    If you don’t mind, please create a single thread for each issue next time. That will greatly help.

    Cheers!
    Ismael

    in reply to: Fehlerhafte Navigation #253468

    Hi!

    Thank you for the update and sorry for the confusion.

    Please add this on Quick CSS or custom.css:

    @media only screen and (max-width: 989px) and (min-width: 768px) {
    .page-id-187 div .av_one_fourth {
    margin-left: 6%;
    width: 20% !important;
    float: left !important;
    clear: none !important;
    margin-top: 0 !important;
    margin-left: 4% !important;
    }
    }

    I hope that helps. Cheers!

    Best regards,
    Ismael

    in reply to: Wdth plus margin/padding problem #253466

    Hey elinwood!

    Thank you for using the theme!

    Please edit the link tags inside the text block, add a css selector like “arenacore-services” for example. Replace all the instances of this code:

    <a href="?page_id=2998" class="alignnone
    

    with this:

    <a href="?page_id=2998" class="alignnone arenacore-services"
    

    Add this on Quick CSS or custom.css:

    .arenacore-services {
    width: 25%;
    float: left;
    }

    I hope that helps.

    Best regards,
    Ismael

    in reply to: Theme or WordPress broken links to all my images #253465

    Hey!

    Thank you for using the theme!

    I’m sorry but I’m not sure why the images are gone. I just saved the theme options again and the css styling has been fixed. When I inspect the logo, the image source do not exist. Please re-upload the logo. Regenerate the thumbnails using this plugin: http://wordpress.org/plugins/regenerate-thumbnails/

    Did you you modify the child theme’s style.css file?

    Regards,
    Ismael

    in reply to: Layout problem with layout builder and layer slider #253432

    Hey!

    Sorry about that. My bad! Yes, I can see the issue. However, we’re not certain of the issue at hand. Please try to deactivate all plugins, see the issue if fix. I’ll ask Dude to check this.

    Best regards,
    Ismael

    in reply to: Xtra Blank Image on all Product Images in WooCommerce #253431

    Hi Michael!

    Thank you for using the theme!

    The lightbox is opening correctly without the error mentioned above, however, I’m not certain why it is displaying duplicated image. Please try to deactivate all plugins then check the lightbox again.

    Best regards,
    Ismael

    in reply to: Analytics code placed outside #253430

    Hi!

    Thank you for the update.

    If you want the google analytics on the head section, please use this on functions.php:

    add_action('wp_head','ava_google_analytics');
    
    function ava_google_analytics() {
         $output = "GOOGLE ANALYTICS CODE HERE";
         echo $output;
    }

    Remove the google analytics code on the theme options.

    Regards,
    Ismael

    in reply to: W3 Total Cache kills lightbox #253429

    Hey!

    Thank you for the update.

    Do you mind if we take a look at the actual page with the image? We would like to check it.

    Regards,
    Ismael

    Hi libbyseery!

    Thank you for visiting the support forum!

    You’re using a very old version of the theme 2.4.1 and some of the functionality might not be compatible with your current wordpress installation. Please download the latest version from your themeforest account then update the theme via FTP. Please refer to this link: http://www.kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Ismael

    in reply to: Button Text Problem #253427

    Hey!

    Thank you for the update.

    I’m not sure if I’m following correctly but if I am not mistaken the button on the ajax portfolio item is having the issue? Please post the login details here, set it as a private reply. We would like to check it. Thanks.

    Regards,
    Ismael

    in reply to: Extremely slow backend #253426

    Hey!

    Thank you for the update.

    I’m not sure what they mean by “external connection setup” scripts but as far as I know, it doesn’t exist within the theme. Let’s wait for Dude and Kriesi to respond. They can explain this better. You should probably look for another hosts, it does fix the issue with Lucas.

    Cheers!
    Ismael

Viewing 30 posts - 1 through 30 (of 17,877 total)