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  • in reply to: Enfold HTTPS issue DO NOT CLOSE WITHOUT FIXING. #281119

    Gold, the answer I was looking for. Thanks a bunch, just a pity it took two threads and 3 posts to get to this resolution.

    You can close the thread.

    in reply to: Enfold HTTPS issue DO NOT CLOSE WITHOUT FIXING. #281006

    I’m not using https for my public site as it requires a lot more CPU.

    I seem to struggle to get fit for purpose resolutions to problems on these forums. Not one other plugin or theme I’ve seen has a hard coded URL prefix for resources.

    You can dynamically work out whether the current session is http or https at run time, and should be doing this in your theme code that references this css file. Not one other css file on the site has this issue.

    It would be great to see a proper fix, there are many unresolved threads on this topic in your forums.

    Cheers,
    Jason

    in reply to: Enfold https issue #280001

    Is there a chance you could fix this in the theme so a hack isn’t required? There have been a few threads on this topic.

    I don’t have a child theme, but could put it in my functionality plugin if I had to – but I shouldn’t really have to!

    Cheers,
    Jason

    in reply to: 2.3.2 breaks button font colour #180024

    You’re right, no columns are marked as highlighted in that example, but it’s actually the font colour for the theme-coloured button that’s broken. I worked out after my post that it’s not related to the highlighted column.

    I used this quick CSS to patch it:

    .avia-color-theme-color span {
        color:#ffffff;
    }

    Would appreciate if you could look into a permanent fix.

    Cheers,
    Jason

    in reply to: A few issues with Enfold 2.3 #180023

    Legendary. That’s fixed it here too. Weird that display-block wasn’t the culprit. Thanks heaps for your help and persistence.

    A surprisingly large portion of my customers use IE8, so this was an important one to fix for me.

    Cheers,
    Jason

    in reply to: A few issues with Enfold 2.3 #178877

    You wont reproduce the issue unless you use the same content. You need three 1/3 columns, within each a text block containing an image, and then to make the image a link. I guarantee you will reproduce the issue if you try this.

    Jason

    • This reply was modified 1 year, 2 months ago by  Jason.
    in reply to: A few issues with Enfold 2.3 #177990

    Seeing as it’s been THREE WEEKS and you haven’t even tried to resolve the main issue above, I fired up an XP VM with IE8 and had a look.

    On line 151 of base.css you set the img tag to display: inline-block;. This is not supported on IE8.

    Would appreciate if you could fix this in 2.3.3 / 2.4…

    edit: I think your shiv .js is also doing something to mess with the images, as a quick css fix for this works during page load but the images disappear after the page is loaded :(

    The last remaining issue is the Layerslider icon boxes having a square border. Would appreciate some kind of response on this.

    Cheers,
    Jason

    • This reply was modified 1 year, 2 months ago by  Jason.
    in reply to: A few issues with Enfold 2.3 #176898

    Upgraded both. Issue still exists.

    How can you diagnose support issues for IE8 if you don’t have access to the browser? Can’t you get a VM?

    ie8

    Cheers,
    Jason

    in reply to: A few issues with Enfold 2.3 #175534

    Did you try in IE8? It has failed on every PC i’ve tried.

    in reply to: A few issues with Enfold 2.3 #175509

    Anyone?

    in reply to: A few issues with Enfold 2.3 #174706

    Thanks Peter.

    If you have any idea why the images in my first content pane (inside the 3x 1/3 columns) aren’t showing on IE8 please let me know. It has something to do with making them links, if I remove the anchor tag the images come back.

    That’s the last remaining issue I found with 2.2+.

    Cheers,
    Jason

    in reply to: A few issues with Enfold 2.3 #172743

    Please understand my position here as your customer. I am trying to run a site here, not update theme CSS after an update breaks core parts of my site. I paid top dollar for a good theme and specifically avoided customising any part of the theme code to avoid this kind of issue.

    Why would you need access to my site content to work on an issue with the contact form? It’s in one of the default pages. Also, why you need it to debug an issue with an image being hidden is a little beyond me. Same goes for the layerslider icons.

    Which of my issues in the OP are “vauge” and need clarification? Nobody has asked me to clarify anything so far!

    If you are adamant that you need site access it will take me a few days to set up a site I am comfortable having a stranger access. Never before in 15 years of IT has a vendor needed login credentials to my site to fix a bug in their code.

    Thanks for confirming the CSS fix for issue 2 will be in the next version.

    Cheers.
    Jason

    in reply to: A few issues with Enfold 2.3 #171911

    Why would a menu issue require a login to my site? You can replicate it by copying my top level nav into a test site, using at least one item with a space.

    This is a theme bug that has nothing to do with my content.

    You still haven’t answered my other questions :-(

    in reply to: Thread closed with no answers #171906

    One out of four questions has an answer, which is a dirty css hack, and that does not work.

    I am a little bit disappointed with the level of support given on this site. All of my threads end in the same way. Maybe I should ask Kriesi on Twitter directly?

    • This reply was modified 1 year, 2 months ago by  Jason.
    in reply to: A few issues with Enfold 2.3 #169840

    Unfortunately that does not work. It appears IE8 adds too much padding or something.

    Any ideas on the other items? Haven’t had any suggestions. The form one being the most important, image links not appearing being close behind. The site has a huge blank white panel when viewed on IE8.

    Cheers,
    Jason

    in reply to: A few issues with Enfold 2.3 #169104

    Hi Peter,

    edit: Using the \9 trick in the Quick CSS box somehow strips the \. I had to use \\. It’s now targeting IE8.

    Should this hack be necessary in the first place?

    What about the other issues I identified?

    Cheers,
    Jason

    • This reply was modified 1 year, 2 months ago by  Jason. Reason: checked the code
    in reply to: A few issues with Enfold 2.3 #168774

    Is that \9 supposed to be in there?

    100px is too wide for the other menu items (ie. FAQ) and blows the menu way too wide.

    Cheers,
    Jason

    in reply to: A few issues with Enfold 2.3 #168728

    I put the Site URL bold in the first post – tiperdev dot techcore dot com dot au

    All caches are cleared and caching plugins deactivated. As I said, the problems occurred in 2.2 also.

    Cheers,
    Jason

    in reply to: Enfold 2.2 breaks site logo image #166054

    Works perfectly. Thanks heaps.

    Can you confirm this will be fixed in the next Enfold release?

    Cheers,
    Jason

    in reply to: Enfold 2.2 breaks site logo image #165894

    Thank’s, thats a bit more idiot proof. Unfortunately that didn’t work. In fact, it introduced some other bugs.

    Enfold 2.2 is trying to set the width on the image to 296px, but is not setting the height, resulting in the warping. My logo image is 300x91px. Under Enfold v2.1 this scales to 257x78px, because the image scales to the container size (.logo img { width:auto;height:auto; } in base.css).

    When scrolling a small amount from the top of the page, the width stays fixed to 296px but the height shrinks, distorting the image massively.

    It did fix the logo size changing when resizing the window width above and below 1160px.

    tldr;
    If you’re going to set the logo size with js, I think you need to set both dimensions, and remove the auto in base.css. Also you need to fix the behavior when scrolling.

    A question: Should my logo image be smaller?

    Cheers,
    Jason

    in reply to: Enfold 2.2 breaks site logo image #165634

    Tried applying your changes, no love :( You may want to check the tiperdev site to see if I applied them properly. Need some sleep now.

    in reply to: Enfold 2.2 breaks site logo image #165579

    I’m not entirely comfortable giving login details to my site to a complete stranger… Is there another way you could reproduce this?

    It occurs with all site plugins disabled, surely all you need to do is copy my top level nav items & use my site logo on any test site of yours.

    Cheers,
    Jason

    • This reply was modified 1 year, 2 months ago by  Jason.
    in reply to: Enfold 2.2 breaks site logo image #165546

    Hi Peter,

    Thanks for the reply.

    I am not keen to customise my install of Enfold, and I have specifically avoided doing it in the hope I would get good support.

    The issue with my site only occurs at browser widths >~700px and <~1150px. Unfortunately this means the common browser size of 1024px shows a warped logo. If I resize the browser larger than this, the image snaps back to the correct width (ie 1280px is fine). It is reproducable in multiple browsers on multiple machines, so is not a browser/plugin issue.

    Feel free to use my logo image to test. Maybe to reproduce you need to alter your top level nav to match mine.
    I have a fairly large top level nav, and have woocommerce (I noticed some code relating to the shopping cart icon in the top nav).

    edit: Just to clarify — Is your code supposed to make the logo *larger*? Because that’s what it’s doing <1160px.

    I would rather like to keep all of my files stock, but I can try a fix on my test site if you plan to include it in the next version of Enfold.

    Cheers,
    Jason

    • This reply was modified 1 year, 2 months ago by  Jason.
    in reply to: Enfold 2.2 breaks site logo image #165409

    Perhaps it is to do with the size of my logo image, or the number of top level nav items I have. Do your sample sites have a similar setup? The avia function I referred to seems to look at the width of the nav and logo before calculating a new width.

    edit: to be clear, the value is dynamic, you will not find 308px anywhere in the code.

    My guess is that it should only be shrinking the logo if there are too many nav items, but it’s been coded wrongly.

    • This reply was modified 1 year, 2 months ago by  Jason.
    in reply to: Enfold 2.2 breaks site logo image #165385

    If you had a stickied thread/new post notice with instructions, or auto-parser to do that with URLs, you may make your own lives easier and provide better support for your paying customers.

    As you have not actually attempted to diagnose my problem at all (it has nothing to do with site plugins), I looked into it myself.

    avia.js is adding a width parameter to the strong tag the site logo gets placed in. I have not debugged the function, but is occurring round line 224. For my site, the calculated value is 308px which is wrong, and stretches the logo. The function avia_responsive_menu is very different in 2.1 and does not exhibit this bug.

    I would suggest you need to fix this bug in your base code with the next release of Enfold…

    • This reply was modified 1 year, 2 months ago by  Jason.
    in reply to: Enfold 2.2 breaks site logo image #165372

    Scroll back to the top of the page. Use a screen width above 768px and below 1024px. Immediately after the page loads, the logo stretches wider. I have verified on multiple PCs using multiple browsers.

    Do you think I would have opened this thread if this wasn’t a legitimate bug? Why aren’t you taking this seriously?

    in reply to: Enfold 2.2 breaks site logo image #165158

    Please ensure you’re using the right URL. There are two in two different posts. It would be great if you allowed users to edit their old posts to solve problems like this.

    If you view the later URL you will find it’s broken in both IE11 and Firefox 24.

    • This reply was modified 1 year, 2 months ago by  Jason.
    in reply to: Enfold 2.2 breaks site logo image #165149

    I just upgraded my test site to 2.2 and left it there so you can see the fault. tiperdev dot techcore dot com dot au.

    I’d rather not put a custom css hack in place for what is clearly a theme bug. I thought you would be more responsive to someone reporting a problem like this?

    • This reply was modified 1 year, 2 months ago by  Jason.
    in reply to: Enfold 2.2 breaks site logo image #165046

    Sorry, I may have misled you. As this is the production site for my business, I had to revert the theme to 2.1.

    You can see in the screenshot I provided that the logo is clearly stretched.

    Surely this can be reproduced elsewhere?

    in reply to: Enfold 2.2 breaks site logo image #164914

    It’s in the logo in the image shown. www dot tiperformance dot com dot au.

Viewing 30 posts - 1 through 30 (of 40 total)