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Viewing 30 posts - 1 through 30 (of 113 total)
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  • in reply to: Mobile Menu not showing after update #764741

    Hi Andy,

    I slightly remember something in .php but I can ask Kriesi in Themeforest.

    Thanks a lot for your help, you may close this topic.
    Asterios

    in reply to: Mobile Menu not showing after update #763938

    Hi Andy,

    that´s ok.
    Please one more thing.
    What was the code I used to activate this option? I guess I can delete it now, can´t I?

    Best Regards
    Asterios

    in reply to: Titles not showing and css question. #754029

    Hi Nikko,

    yes that was the problem, thank you for the reply.
    Topic can be closed.

    Best Regards
    Asterios

    in reply to: Titles not showing and css question. #752224

    Dear Team, is anybody supporting this at all?

    I don´t want to become like some users writing in capital letters URGENT, HELP etc… and I have been waiting quite some time for an answer.
    This has been now 8 days after my first post and I must say that the support used to be much faster two-three years ago.
    I have worked with other themes too and they all replied within 48 hrs the latest.
    Since support is not for free, it does count to me if I get an answer tomorrow, the day after tomorrow or after 5 days, since this affects my support-days I have extended.

    So dear Team-Member please have a look on my issue here AND PLEASE read it all from the beginning.
    Don´t suggest things I or others have already tried or I have solved my self.

    Thank you
    Asterios

    in reply to: Titles not showing and css question. #751146

    Hi Nikko,

    I have already solved the css question myself by emptying the cache (see previous answer).
    I did enable the title but it didn´t work, so I am sending you the login details.

    Thank you!
    Asterios

    in reply to: Titles not showing and css question. #751093

    Hello there again,

    any news? It´s been now three days since your last reply. You usually reply faster than that.

    Regards
    Asterios

    in reply to: Titles not showing and css question. #749272

    Good morning Rikard,

    yes of course, sorry for forgeting that:

    (or any other portfolio on that page).

    Best Regards
    Asterios

    PS: Please forget thee css question, it was the cache and it works fine now.

    in reply to: Hamburger Menu appearing but not working #716747

    Hello Nikko,

    I understand, thank you very much for your support.
    No more questions related to this, you may close this topic.

    Best Regards
    Asterios

    in reply to: Hamburger Menu appearing but not working #716629

    Hello Nikko!

    The code you provided does show the hamburger menu on mobiles, thank you.

    The menu is unfortunately still not fixed, one still have to scroll up to get to the menu.
    Let me show you what I used before for this:

    @media only screen and (max-width: 767px) {
    .responsive #top #wrap_all #header {
    position: fixed;
    }
    .responsive #top #main {
    padding-top: 80px !important;
    }}

    But what I also meant is the animation of the hamburger menu like it is on desktops.
    Not the diagonal coming from the right top. Is this possible?

    I am sorry for the missunderstanding and I hope it is not too much trouble.
    I only wanted the same animation and the fixed header.

    Best Regards
    Asterios

    • This reply was modified 4 months ago by  asterios.
    • This reply was modified 4 months ago by  asterios.
    in reply to: Hamburger Menu appearing but not working #715200

    Hey Ismael,

    that was it! I didn´t change anything there but I wasn´t using the latest version, thank you!

    One last thing. I have modified the mobile menu so it is fixed.
    The hamburger menu is way nicer than the “old one”.
    How can I use the hamburger menu in all devices and have it fixed in mobiles and tablets?

    Best Regards
    Asterios

    in reply to: Hamburger Menu appearing but not working #713233

    HI Yigit,

    no it doesn´t. I deactivated all my plugins, cleard the cache as well the browser cache many times but the problem remains.
    Any other ideas?

    Best Regards
    Asterios

    in reply to: Hamburger Menu appearing but not working #711843

    Good morning Rikard,

    My current menu works great BUT I am talking about the hamburger menu as seen at:

    Best Regards
    Asterios

    in reply to: Contact form not working in Firefox #711388

    Ok Andy,

    thanks for the reply.
    Found the problem with the fonts. It was caused by the revolution slider.

    No more questions here.

    Best Regards
    Asterios

    in reply to: Contact form not working in Firefox #710983

    Hello to everyone who helped me here,

    it is probably the CDN that I am using from Cloudflare, thanks Ismael for mentioning this.

    For anyone using Cloudflare´s CDN:
    Their CDN can sometimes break things.
    If you are updating your site (logged in at WP) and something always appear broken, go to in Cloudflare and “play” with the page rules. Try many different ones until the problem(s) dissappear.
    Next time remember to pause the CDN before you update a page with a previous problem.

    Now two last questions to @ismael
    1. My Enfold´s version ist 3.8. Is there an update? Or do you mean something else?

    2. Your reply http://www.kriesi.at/support/topic/ (Purchase code hidden if logged out) -firefox/#post-701009
    I also saw an error about loading mixed content because of http://fonts.googleapis.com/css?family=Open+Sans:400,800,300,70.
    Is there actually a way to load googlefonts from https?

    Thank you all guys for your help and patience!

    Best Regards
    Asterios

    in reply to: Contact form not working in Firefox #710210

    Hi Ismael,

    I need to be sure before doing anything, since there were many suggestions.

    Is this what you did and it means I only need to clear the cache WITHOUT installing a fresh copy of Enfold?

    OR

    Do I stil have to install a new copy of Enfold?

    In any case, did this fix the problem for you? I am stil seeing it even after clearing the cache.

    Best Regards
    Asterios

    in reply to: Contact form not working in Firefox #709756

    Hello Andy,

    thanky for your reply.

    I guess that if I install a new copy of Enfold, all the settings need to be exported and imported again, right?
    I will do that and let you know.

    Best Regards
    Asterios

    in reply to: Contact form not working in Firefox #708984

    Hello,

    it´s been a week since your last reply and this is not the support I am used to from you guys.
    I understand that I am not the only customer but stil I would like to bring this to an end by solving this problem.

    I would really appreciate it, if I heard from you soon.

    Best Regards
    Asterios

    in reply to: Contact form not working in Firefox #708392

    Hello again,

    I haven´t heard anything since my lst reply, so I decided to “ring a bell”.
    Are there any news about the issue and how it can be fixed?

    Best Regards
    Asterios

    in reply to: Contact form not working in Firefox #705905

    Hi Ismael,

    I reinstalled both plugins and added the code you provided.
    After refreshing the page, I still can´t send any email over the cntact form.
    Right now I have the plugin “force htpps” activated.

    Best Regards
    Asterios

    in reply to: Contact form not working in Firefox #704598

    Another question that might help to come closer to a solution.

    I saw this in the console:

    Mixed Content: The page at ‘https://www.koelner-musikakademie.de/’ was loaded over HTTPS, but requested an insecure stylesheet ‘http://fonts.googleapis.com/css?family=Open+Sans:400,800,300,700’. This request has been blocked; the content must be served over HTTPS.

    Do you thing this could have something to do with that and if yes is it possible to solve this?
    I tried with(Purchase code hidden if logged out) /”> this plugin but I only got a white screen, so I had to undo from https to http.

    Regards
    Asterios

    • This reply was modified 5 months ago by  asterios.
    in reply to: Contact form not working in Firefox #704330

    Dear Ismael,

    I have tried several computers and if you guys have tested the issue, then it has been tested from different networks.

    Best regards
    Asterios

    in reply to: Contact form not working in Firefox #702482

    Hello Andy,

    thank you for your reply.
    The issue ist stil there, I tried the instructions you sent.

    Let me please write one more time what the problem is.

    If I send an email trough the contact form, it will be sent.
    If then I refresh the page in order to send another one, it will not go.
    I muss visit another page (inside my site) and then use the contact form again, in order send another message.
    This issue only appears in Firefox. I tried Chrome and some other browsers and they were fine.
    No problem there.

    I have no idea what can cause this issue. I just hope that you guys have more experience or luck than me.

    Best regards
    Asterios

    in reply to: Contact form not working in Firefox #701140

    Hi Ismael,

    thank you for the suggestions, I tried both but they didn´t help or work.
    The problem is stil there and I really don´t know hot to solve it.
    Would it help if I gave you access to the site?

    Best regards
    Asterios

    in reply to: Data Table – Responsiveness after Update #646416

    Hi Vinay,

    the solution doesn´t make it perfect but it is much better and one can understand what is written.
    I can live with that. You can mark the topic as solved.

    Thank you very very much for your great support!

    All the best
    Asterios

    in reply to: Data Table – Responsiveness after Update #646370

    Hi Vinay again,

    unfortunately it didn´t help. I get to see only the half of the title.
    Günter helped me some while ago with a similar problem.
    (http://www.kriesi.at/support/topic/problem-with-responsive-title/#post-601334)
    It was better after that.
    Now I tried all variations:
    yours, his, yours and his but the problem still remains.

    I know it is a long title…it´s the german language.

    Best Regards
    Asterios

    in reply to: Data Table – Responsiveness after Update #646336

    Vinay you are great!

    Thank you very much for the speedy support, it now works fine again.
    One little thing: Is it possible to have the title “ERWACHSENEN-ENSEMBLE” a bit smaller?
    One can´t read it on mobiles.

    Best Regards
    Asterios

    in reply to: Close Button not working #631961

    Good mornig Rikard,

    I am sorry for the misunderstanding about the cache.

    I did everything as you said and voilá, it works now!
    Thank you all for the great support.

    One small question: Do you know what caused the problem?

    Best Regards
    Asterios

    in reply to: Close Button not working #631334

    Hi Rikard,

    I tried the cache from W3TC at least 50 times. Since I am using CloudFlare (CDN), I also deactivated their cache but it didn´t help.
    One funny thing, is that it seems to be working from my office but only with Firefox. It doesn´t in Chrome.
    When I am at home, nothing works.
    I am totally confused and I wish I could help you guys more but I don´t know how.

    Best Regards
    Asterios

    in reply to: Close Button not working #630688

    Hi Ismael,
    thank you for the reply.
    The theme is already updated in the latest version and the code you sent me didn´t help.
    The problem is stil there.

    A few hours ago, I edited this text saying that it works.
    I really don´t know what to say, but it doesn´t again.
    Sorry for this, could you please have another look?

    Best Regards
    Asterios

    • This reply was modified 10 months, 3 weeks ago by  asterios.
    • This reply was modified 10 months, 3 weeks ago by  asterios.
    • This reply was modified 10 months, 3 weeks ago by  asterios.
    • This reply was modified 10 months, 3 weeks ago by  asterios.
    in reply to: Close Button not working #629119

    Hello Rikard and thank you for your reply.

    I am using minify through the W3TC Plugin. I just deactivated it, but it didn´t help.

    Could you please have a look on that? The credentials were sent in the private section.

    Best Regards
    Asterios

Viewing 30 posts - 1 through 30 (of 113 total)