Is the window that is displayed in the screenshot http://www.thorsoft.com/shoutbox-live-server.png from Shoutbox or WordPress? To get to the window I select the Shoutbox “Layout and Styling”, the set the style to “Boxed Layout” which displays a “Background Image” upload button. Clicking that button displays the window.
In my Media settings I have thumbnail 150 x 150, medium 300 x 300, and large 1024 x 1024. I cannot find anywhere to set a large size. What is odd is that the sizes in this window are not the same as my media settings. The window sizes are thumbnail 150×150, medium 300 x 224, large 1024 x 767, and full size 940 x 390. Isn’t 940 x 390 the dimensions of an image if displayed on the home page at the top?
Regen did not make a difference. Full Size still has dimensions of 940×390 which is a very odd size. Thanks for the suggestion. If I figure it out I will let you know. If you have any other ideas I would greatly appreciate them!
I have the latest versions of Shoutbox and WordPress. I was hoping someone with the latest Shoutbox could check and see if there images have sizes next to them like in his screenshot or maybe a staff member give some input. Really like to get this solved.