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  • in reply to: Contact Form Element Bug #837512

    Oh one last question on this then – does the Enfold form contain some form of its own Email Address Obfuscation, so the email address isn’t exposed to the world?

    in reply to: Contact Form Element Bug #837509

    Very interesting find, thank you Gunter for your work.

    For others that have this same issue, the culprit is Cloudflare’s Email Address Obfuscation feature, found under the Scrape Shield section.

    Turning this OFF means the enfold shortcode no longer gets ruined.

    Thanks again, I appreciate your help in determining the cause.

    in reply to: Contact Form Element Bug #837072

    Hi Gunter,

    Ok so you are kind of right and kind of not…

    First, i have never manually messed with that code. But indeed you are correct, it seems to be spitting out weird shortcodes.

    So I just deleted the element and created a brand new Contact form element. And guess what happened….The brand new element created the same weird code that you referred to in your post. So this is somehow being generated by Enfold – not by me.

    And the same issue exists, of it not saving the settings.

    Please take another look and see for yourself what is happening.

    Thanks a lot.

    in reply to: Mobile Menu not working #837067

    Yep, thanks Rikard.

    in reply to: Mobile Menu not working #836688

    ^ in case that helps anyone else

    in reply to: Mobile Menu not working #836687

    Figured out the icon issue – you can’t just use enfold short codes, gotta copy the HTML into the menu instead

    in reply to: Contact Form Element Bug #836680

    Hey,

    Sorry, my security settings were preventing you from logging in.

    I have fixed it now, and reset your password. Please use the info in the private field to try it

    • This reply was modified 1 month, 1 week ago by  THP.
    in reply to: Mobile Menu not working #836677

    ^ I turned off the Hover option in the Enfold menu settings for now, and that helps. But then needed to add ## to parent menus to make them clickable.

    in reply to: Mobile Menu not working #836669

    Also, I can now see the menu (which is a BIG improvement!) but on mobile it ‘bounces’ on the sub menus. As in, its very difficult to click on a sub menu item. Any suggestions? Try it on your mobile and you will see what I mean

    in reply to: Mobile Menu not working #836666

    That helped! Thank you. So when the theme update comes with the fixes for these issues, should I remove that CSS?

    Also, is there a ‘correct’ way to use icons in the menu? I see my icon (home) works fine on the desktop menu but on in the mobile menu – is that due to more bugs with the mobile menu or something else?

    Thanks so much for your help!

    in reply to: Mobile Menu not working #836647

    Jordan – thanks for you honest reply in the other thread. Much prefer upfront honesty than the run-around.

    Thanks

    in reply to: Small Border Bug with Color Section #836639

    I had one in that long thread of others who had the same/similar problems. I guess Ill open another one then. thanks

    Done – http://www.kriesi.at/support/topic/ (Purchase code hidden if logged out) /

    • This reply was modified 1 month, 1 week ago by  THP.
    in reply to: Small Border Bug with Color Section #836632

    Thats got it, thank you. :)

    Im still not able to have a working mobile menu at all – could you also look at that for me?

    in reply to: Small Border Bug with Color Section #836621

    Nope that code didn’t help.

    There is another page example in the private field – can you please take a look? You can see the line just above the heading “Recent Design Work”. This is a very frustrating quirk of an otherwise great theme.

    • This reply was modified 1 month, 1 week ago by  THP.
    in reply to: Small Border Bug with Color Section #833718

    Hey Jordan,

    Thanks, I understand the designers need to make some calls. Perhaps this one can be re-thought, or at least an option added to the element to remove it entirely, as it seems like strange behaviour (to me at least).

    It wasn’t working on other pages where I had multiple color sections. Im guessing the problem was the “_1” given in the code provided above? Does each section get a new identifier number?

    If so, what code would remove it from ALL uses of the color section?

    Thanks a lot

    in reply to: Small Border Bug with Color Section #832972

    Hi Jordan,

    Thanks for the reply, and that code works for a couple of pages, but not all.

    But I think there is an underlying problem here. If you add a color section you get this border. Whether it comes from the section below or not, thats sort of irrelevant. You should be able to add a color section without being forced to have this border randomly appear. Do you see what I mean?

    Thanks for your help.

    Also still waiting on replies to 2 other posts on other issues….

    Thanks guys.

    • This reply was modified 1 month, 2 weeks ago by  THP.
    in reply to: Contact Form Element Bug #832969

    No, no answer yet.

    in reply to: Contact Form Element Bug #832293
    This reply has been marked as private.
    in reply to: Small Border Bug with Color Section #832286

    https://ibb.co/jy64zk

    Hey John, I gave you the link to look at in the private details. Now I have also included a screenshot from that page.

    The line is the bottom of the Color Section element, which on the front end is between the red scroll down arrow, and above the “get a quote” heading.

    Please note however, this issue is not unique to this page. Whenever I add a color section, it forces a bottom edge border.

    • This reply was modified 1 month, 2 weeks ago by  THP.
    • This reply was modified 1 month, 2 weeks ago by  THP.
    • This reply was modified 1 month, 2 weeks ago by  THP.

    Same problem here too, hope an update is coming very soon!

    in reply to: Enfold Version 4.1 Update troubles? #831625

    I have the same problem as Moniot. This is an issue that needs to be addressed in an update I would think?

    in reply to: Enfold errors being thrown #791940

    So Kriesi gang – will there be a patch for this coming soon? Seems a few of us are finding the same/similar things.

    in reply to: Enfold errors being thrown #791934

    Hey yeah it looks like the same issue.

    The file it seems to be referring to is found in here: public_html/YOURSITENAME/wp-includes/functions.php

    then the error message should tell you what line number.

    Those lines are what I pasted above

    • This reply was modified 4 months, 1 week ago by  THP.
    in reply to: Enfold errors being thrown #791922

    the functions referred to in that functions file are:

    function get_file_data( $file, $default_headers, $context = '' ) {
    	// We don't need to write to the file, so just open for reading.
    	$fp = fopen( $file, 'r' );
    
    	// Pull only the first 8kiB of the file in.
    	$file_data = fread( $fp, 8192 );
    
    	// PHP will close file handle, but we are good citizens.
    	fclose( $fp );

    if that helps

    in reply to: Enfold errors being thrown #791919

    Hey,

    Enfold is latest, but woocommerce is still 2.5 due to compatibility with another plugin.

    Isn’t enfold stil compatible with 2.5 tho?

    Thanks

    in reply to: Enfold errors being thrown #791838

    link to site below

    in reply to: 2 image display issues #558616

    Perfect guys, both of these latest solutions worked nicely, thank you so much.

    May I ask, with the 2nd issue @yigit, if this is a Safari only issue with CSS, shouldn’t this code snippet you gave me be included in the actual theme itself, as I have this problem on every site I have made with enfold so far? Is there a reason its excluded from Enfold by default?

    in reply to: 2 image display issues #557947

    Hey guys

    Thanks for the responses.

    1. The problem I was referring too isn’t related to Woocommerce in any way, its the 1st column in the footer which is just new blog posts using the “Enfold Latest News” widget. Started happening months before I installed woo commerce.

    2. Ok I’ve realised this is an issue ONLY ON SAFARI. Just added that code @yigit suggested, and on my Macbook Pro Retina and Retina iPad the issue still exists. Any further thoughts? Like I said, I’ve seen the same issue on sites i’ve done for clients. You won’t see it on Chrome, please try using Safari and you’ll see it.

    Thanks guys, really appreciate your help

    • This reply was modified 1 year, 8 months ago by  THP.
    in reply to: Lightbox not excluding other links #552165

    yep, thats got it. Thanks for that.

    in reply to: Lightbox not excluding other links #552051

    Hey thanks for that, thats not a bad fix.

    Only problem is this link https://www.microstockman.com/licensing/#license_mediumjpeg (which is on every product page) still gets loaded in the lightbox when it is clicked.

    Any other suggestions?

    Thanks again

    • This reply was modified 1 year, 9 months ago by  THP.
Viewing 30 posts - 1 through 30 (of 92 total)