Page 1341 – Support | Kriesi.at – Premium WordPress Themes

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January 21, 2016 at 2:41 am in reply to: Enfold menu not working in WP dashboard #569060

Yigit
Keymaster

Hey!

Yes, that is where we are checking. Elliott was able to add additional menu items for testing purposes. Can you please try logging in with the account you created for us and check if that works? It does work fine on my end as well. Please see screenshot below in private content field.

Regards,
Yigit

January 21, 2016 at 2:38 am in reply to: hotspots on mobile – numbered when should be blank #569058

Yigit
Keymaster

Hey!

Please try de-activating all active plugins and check if that helps. I also noticed that you are using an older version of the theme. Latest version is 3.4.7 – kriesi.at/documentation/enfold/updating-your-theme-files/

For your information, you can start a new thread here – https://kriesi.at/support/forum/enfold/#new-post

Cheers!
Yigit

January 21, 2016 at 2:36 am in reply to: Display captions on Fullwidth easy slider on desktop only ? #569056
Yigit
Keymaster
Hey Paul!

Please add following code to Quick CSS in Enfold theme options under General Styling tab
```
@media only screen and (max-width: 990px) {
.slideshow_caption { display: none !important; }}
```
Cheers!
Yigit
January 21, 2016 at 2:34 am in reply to: Add 2 custom buttons right of logo in header & mobile compliant #569054

Yigit
Keymaster

Hi bradgroth!

Please refer to this post – http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/ and add a widget area to your header and add your buttons using a widget.

You can enable debugging mode to see shortcodes you have created in pages using Advanced Layout Builder – http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Or, You can switch to Default Editor and click on Magic Wand to see full list of shortcodes http://i.imgur.com/n4KXkdm.jpg
then you can create any of them and copy/paste shortcode into any other content element or into text widget.

Regards,
Yigit

January 21, 2016 at 2:33 am in reply to: Menu Title Disappears After Clicking on Menu Item #569052
Yigit
Keymaster
Hi!

Please add following code to Quick CSS as well
```
#mobile-advanced, #mobile-advanced a, #mobile-advanced .mega_menu_title, #mobile-advanced .avia-menu-text {
    color: #9c9c9c!important;
}
```
Cheers!
Yigit
January 21, 2016 at 2:30 am in reply to: Need Help for some changes in theme pages. #569050

Yigit
Keymaster

Hi!

Please post the code you need to use here using – http://pastebin.com/

You can also try using this plugin – https://wordpress.org/plugins/my-live-chat-for-wp/

Cheers!
Yigit

January 21, 2016 at 2:27 am in reply to: Advanced layout editor wont load up…button does nothing #569046

Yigit
Keymaster

Hi!

I just checked your website on Firefox 43.0.4 on OSX 10.11 and ALB loads fine on my end. Please see screenshot below. I believe it is a caching related issue as Rikard mentioned above. http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Best regards,
Yigit

January 21, 2016 at 2:22 am in reply to: Clicking blog category displays error #569043

Yigit
Keymaster

Hey!

Which version of the theme are you using? It seems like 1.7. If that is correct, you are using a very old version of the theme. Please update Enfold to the latest version 3.4.7 – kriesi.at/documentation/enfold/updating-your-theme-files/

Cheers!
Yigit

January 21, 2016 at 2:21 am in reply to: Woocommerce Cart de-activated but still shows the icon #569042
Yigit
Keymaster
Hey!

Please add following code to Quick CSS in Enfold theme options under General Styling tab
```
ul#menu-item-shop { display: none !important; }
```
Cheers!
Yigit
January 21, 2016 at 2:18 am in reply to: duplicate sticky effect #569039

Yigit
Keymaster

Hey!

That is possible but such customization would be out of the scope of our support. Please hire a freelance developer.

Regards,
Yigit

January 21, 2016 at 1:42 am in reply to: Long Distance #569032

Yigit
Keymaster

Hey!

You are welcome!
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Regards and good night!
Yigit

January 21, 2016 at 1:41 am in reply to: Contact Form Content Element not sending emails #569031

Yigit
Keymaster

Hi rachelreuben!

Please refer to this post – http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

Cheers!
Yigit

January 21, 2016 at 1:40 am in reply to: Can't get logo or menu to resize for iPad #569030

Yigit
Keymaster

Hey johnmac1967!

Please refer to this post – http://kriesi.at/documentation/enfold/menu-overlaps-logo-on-tablets/

Regards,
Yigit

January 21, 2016 at 1:39 am in reply to: Half widthe contact form 7 #569028
Yigit
Keymaster
Hi Stefan!

Please add following code to Quick CSS in Enfold theme options under General Styling tab
```
@media only screen and (max-width: 480px) {
.av-rotator-container-inner {
    font-size: 24px!important;
}}
```
Cheers!
Yigit
January 21, 2016 at 1:36 am in reply to: Long Distance #569027

Yigit
Keymaster

Hi!

You can set top margin to negative values as well. You can try that or if you do not mind, post login credentials here privately so we can look into it

Cheers!
Yigit

January 21, 2016 at 1:07 am in reply to: Long Distance #569021

Yigit
Keymaster

Hey!

Please edit your column and check “Custom top and bottom margin” then adjust top margin as needed – http://i.imgur.com/6g8P2Z9.png

Regards,
Yigit

January 21, 2016 at 1:05 am in reply to: change front size and color for title and text in blog #569018
Yigit
Keymaster
Hi!

Please turn on custom CSS field for ALB elements – http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/ and then edit your blog element and give it custom CSS class and then add following code to Quick CSS
```
.your-custom-class h2.post-title.entry-title {
    color: black!important;
    font-size: 18px!important;
}
.your-custom-class .post-meta-infos, .your-custom-class .entry-content, .your-custom-class h2.post-title.entry-title { 
text-align: center !important; 
} 
```
Regards,
Yigit
January 21, 2016 at 1:00 am in reply to: how to change displayed username in this support forum? #569014

Yigit
Keymaster

Hey!

We will make the changes and update you on this thread. Please kindly wait to hear from us.

Regards,
Yigit

January 21, 2016 at 12:49 am in reply to: change front size and color for title and text in blog #569011

Yigit
Keymaster

Hey Ron!

Can you please firstly create a test page and then post the link of it so we can see how it will look then we can provide you accurate custom CSS code :)

Best regards,
Yigit

January 21, 2016 at 12:46 am in reply to: Long Distance #569010

Yigit
Keymaster

Hey!

You do seem to have an empty content right below horizontal ruler. If you would like to decrease the space even further, please edit “video” column and set top margin to zero

Cheers!
Yigit

January 21, 2016 at 12:40 am in reply to: Text below logo #569007

Yigit
Keymaster

Hey!

Can you please post the link to your website as well? :)

Cheers!
Yigit

January 21, 2016 at 12:38 am in reply to: Button Text size #569006
Yigit
Keymaster
Hey mcraig77!

Please turn on custom CSS field for ALB elements – http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/ and then edit your element and give it a custom CSS class and then add following code to Quick CSS
```
.your-custom-class .avia_iconbox_title {
    font-size: 20px;
}
```
Best regards,
Yigit
January 21, 2016 at 12:35 am in reply to: Adding a border to avia_image creates white dots and odd link overlay #569005
Yigit
Keymaster
Hi!

Please add following code to Quick CSS in Enfold theme options under General Styling tab
```
#homepage_boxes .avia_image { border-radius: 0; }
```
Best regards,
Yigit
January 21, 2016 at 12:33 am in reply to: Remove blog tags commas #569004

Yigit
Keymaster

Hi!

Do you mind posting FTP credentials here privately so we can look into it?
Also, example page is no longer available. Where can we see an example?

Regards,
Yigit

January 21, 2016 at 12:31 am in reply to: Long Distance #569002

Yigit
Keymaster

Hey Bjarne!

You can upload your screenshots on imgur.com or Dropbox public folder and post the links here

Best regards,
Yigit

January 21, 2016 at 12:30 am in reply to: Issue with animated numbers #569001

Yigit
Keymaster

Hey!

Can you please try de-activating all active plugins and check if that helps? I can reproduce the issue and icon list elements do not animate on my end as well.

Cheers!
Yigit

January 21, 2016 at 12:21 am in reply to: Decrease size of nav menu #568997

Yigit
Keymaster

Hi!

You are welcome Charlotte. Looks like this website is gonna look great :)

Cheers!
Yigit

January 21, 2016 at 12:18 am in reply to: Domain to point to home page #568994

Yigit
Keymaster

Hey foggygolf30!

Please make sure that you set your frontpage in Enfold theme options and not in Settings > Reading. If that does not help, please create a temporary admin login and post it here privately.

Cheers!
Yigit

January 21, 2016 at 12:17 am in reply to: Broken Icons? #568992

Yigit
Keymaster

Hey!

Please refer to this post – http://kriesi.at/documentation/enfold/enable-cors/

Best regards,
Yigit

January 21, 2016 at 12:01 am in reply to: script code not accepted #568984
Yigit
Keymaster
Hey Susanne!

Please add following code to Functions.php file in Appearance > Editor
```
function add_custom_code(){
?>
YOUR CODE GOES HERE
<?php
}
add_action('wp_footer', 'add_custom_code');
```
Regards,
Yigit
Author

Posts

Viewing 30 posts - 40,201 through 40,230 (of 82,504 total)

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