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Viewing 30 posts - 31 through 60 (of 68,379 total)
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  • in reply to: Licence for a multisite or multiple licences. #784589

    Hi Omar,

    Thanks for your understanding!

    Please consider to follow Kriesi on Twitter and/or Facebook to get the news, like discounts. You can also subscribe to our newsletter :)

    Please feel free to contact us again if there is anything else we can do to help and enjoy your weekend! :)

    Best regards,
    Yigit

    Hi,

    You have two Enfold’s installed on your website. Can you please remove the inactive one and then try de-activating all active plugins and check if that helps?
    You can activate them one by one later to find the culprit

    Best regards,
    Yigit

    in reply to: Colour gradient in colour sections? #784578

    Hey WordPressed!

    Please edit your color section element and give it a unique ID – http://www.kriesi.at/documentation/enfold/wp-content/uploads/sites/2/2013/12/color-section-ID.png (“gradient-section” in example below) and then add following code to Quick CSS in Enfold theme options under General Styling tab

    #gradient-section { 
    background: #b02b2c!important;
    background: -moz-linear-gradient(top, #b02b2c 0%, #df7c7d 100%) !important;
    background: -webkit-linear-gradient(top, #b02b2c 0%,#df7c7d 100%) !important;
    background: linear-gradient(to bottom, #b02b2c 0%,#df7c7d 100%) !important;
    filter: progid:DXImageTransform.Microsoft.gradient( startColorstr='#b02b2c', endColorstr='#df7c7d',GradientType=0 ); 
    }

    You can create gradients here – http://www.colorzilla.com/gradient-editor/ :)

    Best regards,
    Yigit

    in reply to: Account Sign in not available #784573

    Hey Nazira!

    Thanks for contacting us and sorry for the late reply!

    You can simply use a plugin such as this one to create such frontend form – https://wordpress.org/plugins/wp-registration/ :)

    If you have any other questions or issues, please register to our support forum – http://www.kriesi.at/support/register/ and start a new thread under Enfold sub forum :)

    Cheers!
    Yigit

    in reply to: Licence for a multisite or multiple licences. #784570

    Hey!

    Kriesi is planning to release ALB as a standalone plugin in future however he is currently very busy working on theme updates.

    Regarding the discount, we are not able to make a discount for certain users. We can only make discount for everyone. Kriesi mentioned that we will do one once the time is right but the circumstances when are out of our control, so we cannot offer an ETA unfortunately. If it is not so urgent, could you please wait a little longer? :)

    Best regards,
    Yigit

    Hi!

    I tried to login to your Envato account and it asks for verification code which should go to your email. Can you please post it here privately as well? :)

    Best regards,
    Yigit

    Hey Erwin!

    No worries at all, we are here to help :)

    We can update the theme for you if you do not mind posting your license, FTP logins and WP admin logins here privately. Also, please let us know if there have been any modifications on theme files, as they will be overwritten when we update the theme :)

    Best regards,
    Yigit

    in reply to: Theme Upgrade failed #784555

    Hi,

    @tbone17 Thanks for sharing your solution! :)

    Best regards,
    Yigit

    in reply to: theme upgrade doesn't work 4.0.5 #784554

    Hi,

    @tbone17 Great! Glad you figured it out and thanks for sharing :)

    Best regards,
    Yigit

    in reply to: sharing function on blog #784551

    Hey!

    @mensmaximus Thanks for your help as always :)
    Glad @mensmaximus could help! Let us know if you have any other questions or issues :)

    Best regards,
    Yigit

    in reply to: Enfold host setup #784550

    Hey Peter,

    Sorry for the late reply!

    That would depend on your content and server configuration. max_input_vars is set to 1000 on my local installation and i did not have any issues whatsoever but some users needed to increase the value. Therefore, unfortunately, we cannot promise but out of the box 1000 for max_input_vars should work just fine

    Let us know if you have any other questions :)

    Cheers!
    Yigit

    in reply to: Design problems #784543

    Hey!

    You are currently using an older version of the theme. Please update Enfold to the latest version 4.0.5 – http://www.kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    No, we only have premium WordPress themes :)

    Cheers!
    Yigit

    in reply to: Text über Bild setzen #784542

    Hi Norbert!

    Thanks for contacting us!

    You can add Color Section elements with custom background images to your pages and place any content you like inside them or you can use Fullwidth Easy Slider and add captions to your slides :)

    If you have any other questions or issues, please register to our support forum – http://www.kriesi.at/support/register/ and start a new thread under Enfold sub forum :)

    Cheers!
    Yigit

    P.S.: If you would like to receive replies in German, please let us know so our German speaking moderators can help :)

    in reply to: Getting access to forum #784539

    Hi!

    As far as i understand you would like to be able to get a purchase code but want to purchase the plan with hosting while hosting it on your own host. Could you please contact Envato support about it? Purchasing themes with hosting plan is a fairly new option and in your case they might ask you to purchase a regular license or switch to their hosting plan. It would be the best if you contacted Envato support :)

    Regards,
    Yigit

    in reply to: Licence for a multisite or multiple licences. #784538

    Hey Omar!

    Thanks for contacting us!

    Thanks for considering Enfold!
    Kriesi mentioned he might make a discount in future however that is not certain yet and we do not know when it would happen if it happens.
    Since purchase and download processes are managed by Envato, it would be the best if you contacted them and ask if they would be able to provide some sort of discount when you make a bulk purchase. I hope they can help! :)

    Let us know if there is anything we can help you with! :)

    Regards,
    Yigit

    in reply to: Website is not working on mobile device #784537

    Hey Ginger!

    Thanks for contacting us!

    It seems like you are using Jetpack to display a different theme on mobile. Please disable it.

    If you have any other questions or issues, please register to our support forum here – http://www.kriesi.at/support/register/ and start a new thread under Enfold sub forum as we only provide support to our registered users :)

    Regards,
    Yigit

    Hi,

    Everything seems to be normal. I copied your page to my local installation and ALB loads fine there. I tried removing elements one by one and after removing many elements, it starts working. 512M should be enough already but can you ask your hosting provider to increase memory limit to 1024M?

    Best regards,
    Yigit

    in reply to: Change automated user bio #784249

    Hi,

    My bad, please change the code to following one

    add_filter('avf_author_description','av_new_avf_author_description'); 
    function av_new_avf_author_description(){ 
    	global $avia_config;
    
    	$author_id    = get_query_var( 'author' );
    	if(empty($author_id)) $author_id = get_the_author_meta('ID');
    	
    	$name         = apply_filters('avf_author_name', get_the_author_meta('display_name', $author_id), $author_id);
    	$email        = apply_filters('avf_author_email', get_the_author_meta('email', $author_id), $author_id);
    	
    	$gravatar_alt = esc_html($name);
    	$gravatar     = get_avatar($email, '81', '', $gravatar_alt);
    	$name         = "<span class='author-box-name' ".avia_markup_helper(array('context' => 'author_name','echo'=>false)).">". $name ."</span>";
    	$heading      = __("About",'avia_framework') ." ". $name;
    	$description  = get_the_author_meta('description', $author_id);
    
        echo '<section class="author-box" '.avia_markup_helper(array('context' => 'author','echo'=>false)).'>';
    	if(empty($description))
    	{
    		$description  = __("This author has yet to write their bio.",'avia_framework');
    		$description .= '</br>'.sprintf( __( 'Meanwhile lets just say that we are proud %s TESTING HERE %s entries.', 'avia_framework' ), $name, count_user_posts( $author_id ) );
    
    		if(current_user_can('edit_users') || get_current_user_id() == $author_id)
    		{
    	    	$description .= "</br><a href='".admin_url( 'profile.php?user_id=' . $author_id )."'>".__( 'Edit the profile description here.', 'avia_framework' )."</a>";
    		}
    	}
        return $description;
    }

    Best regards,
    Yigit

    in reply to: WooCommerce QUERY_STRING error #784170

    Hi!

    I got following error and could not connect. Can you please check the credentials once again?

    Best regards,
    Yigit

    in reply to: Add arrow to the active tab #784166

    Hi,

    @george Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .menu li > a:after { content: ' ▾'; } 
    .menu li > a:only-child:after { content: ''; }
    

    Please make sure that > sign is not converted to – http://i.imgur.com/IDXRZQ3.png in Quick CSS field.

    Best regards,
    Yigit

    in reply to: WooCommerce QUERY_STRING error #784157

    Hi,

    Can you please post WP admin and FTP logins here privately so we can look further into it?

    Best regards,
    Yigit

    in reply to: Remove space #784155

    Hi,

    You are welcome!

    For your information, you can take a look at Enfold documentation here – http://www.kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – http://www.kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: Enfold Showcase #784154

    Hi,

    @Webber Thanks for your kind words! Your website looks really nice :)

    Best regards,
    Yigit

    Hi,

    I see that you have changed the code to following one

    .home .header_bg {
        background:  #6e2a7d;
    }

    If you would like to display transparent header even when scrolled down on all pages, please use the code as following

    .header_bg {
        background:  transparent!important;
    }

    If that is not what you meant, please elaborate :)

    Best regards,
    Yigit

    in reply to: Can't edit page anymore #784150

    Hi,

    You are currently using PHP version 5.6.30 and that should not cause any issues. Hopefully, your hosting providers shed a light on it :)

    Best regards,
    Yigit

    Hey!

    I added following code to bottom of Quick CSS field in Enfold theme options > General Styling tab

    .home #header_main {
        border: none;
    }
    .home .header_bg {
        background: transparent;
    }

    Please review your website and remove “.home” classes from codes if you would like to apply the changes globally and not only on home page

    Best regards,
    Yigit

    in reply to: WHY IS MY QUESTION NOT BEING ANSWERED BY SUPPORT???? #784081

    Hey,

    Sorry for the late reply. We have a queue and reply each and every thread however depending on how busy forum is, it may unfortunately take longer sometimes.
    We have replied to your thread which you started 22 hours ago and there does not seem to be another one. Let us continue there.

    Regards,
    Yigit

    in reply to: WooCommerce QUERY_STRING error #784080

    Hey!

    Can you please try re-updating the theme via FTP and overwrite all files – http://www.kriesi.at/documentation/enfold/updating-your-theme-files/?

    Also, Please try to increase the allocated memory to 256M: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    You can contact your service provider and they can do it for you.

    Best regards,
    Yigit

    in reply to: Change automated user bio #784078

    Hi,

    Please add following code to Functions.php file in Appearance > Editor and change the text as needed

    add_filter('avf_author_description','av_new_avf_author_description'); 
    function av_new_avf_author_description(){ 
    	$author_id    = get_query_var( 'author' );
    	if(empty($author_id)) $author_id = get_the_author_meta('ID');
    $name         = apply_filters('avf_author_name', get_the_author_meta('display_name', $author_id), $author_id);
    
    		$description  = __("This author has yet to write their bio.",'avia_framework');
    		$description .= '</br>'.sprintf( __( 'Meanwhile lets just say that we are proud %s contributed a whooping %s entries.', 'avia_framework' ), $name, count_user_posts( $author_id ) );
    
    		if(current_user_can('edit_users') || get_current_user_id() == $author_id)
    		{
    	    	$description .= "</br><a href='".admin_url( 'profile.php?user_id=' . $author_id )."'>".__( 'Edit the profile description here.', 'avia_framework' )."</a>";
    		}
    return $description; 
    }

    Best regards,
    Yigit

    in reply to: Change mobile menu #784070

    Hi!

    You are welcome!

    For your information, you can take a look at Enfold documentation here – http://www.kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – http://www.kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

Viewing 30 posts - 31 through 60 (of 68,379 total)