http://www.kriesi.at/support/ Support Forum - Recent Posts en-US Mon, 20 May 2013 12:08:37 +0000 http://bbpress.org/?v=1.0.2 q http://www.kriesi.at/support/search.php http://www.kriesi.at/support/topic/unable-to-install-zip-file#post-112414 Mon, 20 May 2013 12:07:01 +0000 Devin 112414@http://www.kriesi.at/support/ <p>Hi KyrreTex,</p> <p>I would suggest uploading via FTP if you are having issues. I did a video walkthrough here: <a href="https://vimeo.com/channels/aviathemes/64927356" rel="nofollow">https://vimeo.com/channels/aviathemes/64927356</a></p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/enfold-responsive-slide-out-menu-issue#post-112413 Mon, 20 May 2013 12:05:12 +0000 andypeck 112413@http://www.kriesi.at/support/ <p>Hi Nick,</p> <p>Im not working online hence me sending the clipular link:<br /> <a href="http://www.clipular.com/c?6044013=M66Ac_fn-H0sYdLewieu-vVGIMA&amp;f=eb6d72c77f6f72f1ab09eaf9b55d3d7c" rel="nofollow">http://www.clipular.com/c?6044013=M66Ac_fn-H0sYdLewieu-vVGIMA&amp;f=eb6d72c77f6f72f1ab09eaf9b55d3d7c</a></p> <p>If you dont think its the CSS code then ill have to wait till its all online and then if its still playing up ill come back to you. Although im pretty sure its due to me moving the line above the main menu so the error will still be there when its online. Before I do that, did you have any thoughts on the first question ---- creating the feint line across the menu. The link to my concept designs should show what im after</p> <p>Cheers as always Nick<br /> Andy </p> http://www.kriesi.at/support/topic/menu-doesnt-show-up-on-mobile#post-112412 Mon, 20 May 2013 12:04:57 +0000 Devin 112412@http://www.kriesi.at/support/ <p>Hi Andy,</p> <p>Which phone specifically? I'm not having any issues on my end when testing your site live right now so it could be a phone specific issue or even a phone+browser if you are running a non default browser on the phone as well.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/countdown-clock#post-112411 Mon, 20 May 2013 12:04:10 +0000 Dude 112411@http://www.kriesi.at/support/ <p>There's no option for this atm but you can try to modify the theme files. Open up wp-content\themes\incarnation\config-events-calendar\config.php and replace:</p> <pre><code>$defaults = array( &#39;posts_per_page&#39; =&gt; 2, &#39;eventDisplay&#39;=&gt;&#39;upcoming&#39; );</code></pre> <p>with</p> <pre><code>$defaults = array( &#39;posts_per_page&#39; =&gt; 2, &#39;eventDisplay&#39;=&gt;&#39;upcoming&#39;, &#39;tax_query&#39;=&gt; array( array( &#39;taxonomy&#39; =&gt; &#39;tribe_events_cat&#39;, &#39;field&#39; =&gt; &#39;slug&#39;, &#39;terms&#39; =&gt; &#39;conferences&#39; ) ) );</code></pre> <p>Instead of "conferences" use a custom event category which contains the events you want to use for the countdown clock. </p> <p>The change won't take effect immediately - if you don't want to wait for the next event remove following line:</p> <pre><code>$next_event = get_transient(&#39;avia_next_event&#39;);</code></pre> <p>Then reload your website and insert the code again. </p> http://www.kriesi.at/support/topic/cant-save-portfolio-categories#post-112410 Mon, 20 May 2013 12:01:36 +0000 Devin 112410@http://www.kriesi.at/support/ <p>Hi dweb,</p> <p>Please do not make multiple posts for the same issue. You've made 4 posts on this same issue and causes issues with our ability to respond and for others to search for solutions.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/seeking-those-with-extreme-patience#post-112409 Mon, 20 May 2013 11:59:25 +0000 Devin 112409@http://www.kriesi.at/support/ <p>Hi medwar1212,</p> <p>You may need to re-set your home page in the main theme options (the first tab). Also make sure in the Wordpress Settings&gt;Reading, you don't have a page selected for the home page but instead have the display blog posts option (so no page selected for frontpage).</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/removing-space-left-by-blank-widget-title#post-112408 Mon, 20 May 2013 11:57:01 +0000 Devin 112408@http://www.kriesi.at/support/ <p>Hi Pixelist,</p> <p>When there is no widget title, the space is only 3px or so. However, you can target all of them within the footer with:<br /> <pre><code>#footer .widgettitle { display: none; }</code></pre> <p>Or, you can use the widget ID to target them individually. Which would be more like:</p> <pre><code>#text-2 .widgettitle { display: none; }</code></pre> <p>But you have to inspect the code with your browsers dev tools to see the ID of each widget.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/thumbnail-of-comb-plugin#post-112407 Mon, 20 May 2013 11:53:36 +0000 Devin 112407@http://www.kriesi.at/support/ <p>On the right hand side of the visual editor is a wordpress meta box named "Featured Image". If you don't see it, go to the top right of your screen and click the Screen Options tab. Check the box for Featured Image then close the tab and you should now see the featured image box. </p> <p>You just click on Set Featured Image and it will prompt you on setting one.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/change-menus-background-color#post-112406 Mon, 20 May 2013 11:51:49 +0000 Devin 112406@http://www.kriesi.at/support/ <p>Hi Drucci,</p> <p>The main menu is styled with this which you can add to your custom.css file or Quick CSS and change:<br /> <pre><code>.main_menu { background: #f8f8f8; border: 1px solid #e1e1e1; }</code></pre> <p>The sidebar only has a single background color for all widgets which is:<br /> <pre><code>.sidebar .widget { background: #fff; color: #eee; /*default color of text*/ }</code></pre> <p>And the footer:<br /> <pre><code>#footer { background: #fff; border-top: 1px solid #EEEEEE; }</code></pre> <p>Colors within the widgets however is a bit more complicated. Most can be done with:<br /> <pre><code>.sidebar .widget a{ color: #fff; }</code></pre> <p>However there are quite a few that have specific color styling which needs to be targeted individually.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/cant-edit-text-in-advanced-layout-editor#post-112405 Mon, 20 May 2013 11:48:57 +0000 wolfross 112405@http://www.kriesi.at/support/ <p>Hi, I have the same problem. I deactivated ALL plugins, nothing changed, still I can not use the Advanced Layout Editor :-((((<br /> ... I am really desperate, I need to get work done! Pls help!<br /> Regards,<br /> Wolfie </p> http://www.kriesi.at/support/topic/home-page-demo-replete#post-112404 Mon, 20 May 2013 11:47:28 +0000 immoarcachon 112404@http://www.kriesi.at/support/ <p>Thanks Devin. </p> http://www.kriesi.at/support/topic/syncing-featured-media-with-wpml#post-112403 Mon, 20 May 2013 11:46:19 +0000 Devin 112403@http://www.kriesi.at/support/ <p>Hi Berza,</p> <p>No, not as far as I know. They used to use the same data but Kriesi found that it created unreliable translations and the best way to solve it was to create duplicates for each language that can be customized as needed.</p> <p>Its an extra step of work but one that is the best solution and removes the larger issues that would be created otherwise.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/help-7#post-112402 Mon, 20 May 2013 11:43:40 +0000 Devin 112402@http://www.kriesi.at/support/ <p>Hi slee7329,</p> <p>Try changing the option in your General Settings of the theme settings for Responsive Layout to "Responsive Layout Default" instead of the large layout.</p> <p>There are currently some issues with the larger layout which need to be addressed.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/the-pages-dont-show-up-properly-on-internet-explorer#post-112401 Mon, 20 May 2013 11:42:36 +0000 slee7329 112401@http://www.kriesi.at/support/ <p>i've developed the page on chrome. </p> <p>the format is broken if i browse it on internet explorer</p> <p>please give me some helps</p> <p>the address is <a href="http://www.shubo.co.kr" rel="nofollow">http://www.shubo.co.kr</a> </p> http://www.kriesi.at/support/topic/a-lot-fo-enfoldavia-errors#post-112400 Mon, 20 May 2013 11:39:53 +0000 Devin 112400@http://www.kriesi.at/support/ <p>Hi goodplum,</p> <p>I'll mark the topic for Kriesi but often times there will be errors logged even when they have no real consequences that need to be addressed asap.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/need-a-logo-carousel-or-a-way-to-accomplish-that-behavior-with-enfold#post-112399 Mon, 20 May 2013 11:38:10 +0000 Devin 112399@http://www.kriesi.at/support/ <p>Hi MikehJPP,</p> <p>It really depends on the final presentation you are looking for. A full width image slider will work but its still an image slider. You could even use a wordpress gallery grid if you want them to show up as a grid of images or any of the other image display options.</p> <p>With how open ended the idea is, you really could do just about any option.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/simple-download-functionality#post-112398 Mon, 20 May 2013 11:34:57 +0000 Devin 112398@http://www.kriesi.at/support/ <p>Hi Chris,</p> <p>See: <a href="http://www.w3schools.com/tags/att_a_href.asp" rel="nofollow">http://www.w3schools.com/tags/att_a_href.asp</a> and <a href="http://www.w3schools.com/tags/att_a_target.asp" rel="nofollow">http://www.w3schools.com/tags/att_a_target.asp</a> .</p> <p>The file will be wherever you have designated uploads and you just upload it like you would any other file from within wordpress. Then you are just linking to that file and using the target attribute to tell the browser to open the link in a new window (which if its a pdf file will initiate a download or open it in the browser if the user has that enabled).</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/cant-edit-text-in-advanced-layout-editor#post-112397 Mon, 20 May 2013 11:32:41 +0000 Devin 112397@http://www.kriesi.at/support/ <p>Hi All,</p> <p>Can you try deactivating all active plugins and trying the same thing. I know there have been a lot of issues with conflicts between plugins and the editors on the advanced layout editor.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/avia-builder-misbehaviour-when-editing-content#post-112396 Mon, 20 May 2013 11:28:45 +0000 aweterings 112396@http://www.kriesi.at/support/ <p>Seems the same problem as in this thread...</p> <p><a href="http://www.kriesi.at/support/topic/cant-edit-text-in-advanced-layout-editor" rel="nofollow">http://www.kriesi.at/support/topic/cant-edit-text-in-advanced-layout-editor</a></p> <p>Edit: I've also noticed when inspecting the editor element via Google Chrome, the text is present but not shown. Maybe this screenshot will help.</p> <p><a href="http://www.arnoweterings.nl/screenshot_001.png" rel="nofollow">http://www.arnoweterings.nl/screenshot_001.png</a> </p> http://www.kriesi.at/support/topic/portfolio-categories-6#post-112395 Mon, 20 May 2013 11:27:45 +0000 Devin 112395@http://www.kriesi.at/support/ <p>If you can create a temporary admin account for me, I'll log in and take a look.</p> <p>You can send the information to my email at DevinVinson (at) gmail.com. Make sure to include a link to this topic so that my spam filter doesn't grab it :)</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/full-frame-image-background-issues#post-112394 Mon, 20 May 2013 11:22:15 +0000 hipisland 112394@http://www.kriesi.at/support/ <p>Hello, On flashlight I have problems with background image on my home page :</p> <p>on computer browser it works fine image is full as in this adress : <a href="http://www.hip-island.com" rel="nofollow">http://www.hip-island.com</a></p> <p>but on tablets or iphone the background is resized and smaller : this is only happening on the homepage (that happen to be the shop page from woocommerce)</p> <p>here is a page I have made on the site with screens : <a href="http://www.hip-island.com/screenshot-hip-island" rel="nofollow">http://www.hip-island.com/screenshot-hip-island</a> (the page is pass protected, password is : "open" )</p> <p>Any idea of what should be change to get same results on all the different devices? </p> http://www.kriesi.at/support/topic/avia-builder-misbehaviour-when-editing-content#post-112393 Mon, 20 May 2013 11:21:20 +0000 Devin 112393@http://www.kriesi.at/support/ <p>Hi formateins,</p> <p>I understand that you get frustrated when something doesn't work as you expect it, but there is no reason to get hostile. We are trying to help and understand the issue as best we can. </p> <p>From your screenshots above, you point out the tabs but offer no explanation. Its pretty easy to see that and have no idea what you are referring to as an issue.</p> <p>If we were to try and recreate every screenshot that was submitted with no context on what we are looking for as an issue, we would never be able to answer anyone.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/portfolio-thumbnails-grid-size#post-112392 Mon, 20 May 2013 11:20:41 +0000 _nanga 112392@http://www.kriesi.at/support/ <p>Hi Nick,</p> <p>thank you for your reply!<br /> I changed the image-sizes with the simple-image-size-plugin like you wrote, but the problem isn´t solved :(</p> <p>After the portfolio-overview is loaded all looks correct like it should be. It´s just while loading the pictures ... there you see these black rectangles which are taller than the pictures (just in the height). When a picture is loaded the rectangle shrinks to the correct size.</p> <p>Most of my uploaded pictures have the dimensions 1024x576, some a bit smaller like 960x540 ... but always in the 16:9 aspect ratio and big enough to get not blurry or incomplete.</p> <p>And a last question: is it possible that the portfolio categories are shown earlier, because at present they appear only after the whole portfolio-overview-loading?</p> <p>Thanx so much!<br /> Bianca </p> http://www.kriesi.at/support/topic/change-the-behavior-of-isotop-portfolio-filtering#post-112391 Mon, 20 May 2013 11:15:10 +0000 Devin 112391@http://www.kriesi.at/support/ <p>Hi A,</p> <p>Its one of those things that has been asked quite a few times but what it comes down to is performance. Each time you call something from the database it has to query that data. So if it were to pull items that aren't in the currently shown data; new query entirely. </p> <p>If a user were to quickly click on categories it would be like quickly hitting search in rapid succession and would feel unresponsive. Buddypress currently does this via ajax on their member list and it feels sluggish on most servers.</p> <p>As for the category display, if you want to show a specific amount from each category then I would suggest creating a new template builder template. Then have a portfolio element with a single category selected multiple times on the new template. </p> <p>You lost out on the sort, but you get 16 of each item. At its core, this is just how wordpress works. You query the data which defaults to date. Since you have a group of categories in a single query it just grabs X number of items from Y categories and then displays them.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/eunoia-header-top-line-color#post-112390 Mon, 20 May 2013 11:05:32 +0000 traveljunks 112390@http://www.kriesi.at/support/ <p>Hi there,</p> <p>how can I change the color of the line (with menu pointing line) on top of the main header in Eunoia. It now has the same as the main color from theme settings, but I want to use another color.</p> <p>Thanks,<br /> Robert </p> http://www.kriesi.at/support/topic/disable-shopping-cart-function-temporary#post-112389 Mon, 20 May 2013 11:05:20 +0000 louiskoo 112389@http://www.kriesi.at/support/ <p>I need to disable My Account, Shopping Cart, Checkout features temporary. I use WooCommerce with their "Catalog Visibility Options" plugin, but when I activate that plugin, all pages cannot show, even homepage. Getting "Error 404 - page not found" on every pages.</p> <p>Deactivate this plugin, all pages become normal. Is there any solution for this case?</p> <p>Excuse my bad english. </p> http://www.kriesi.at/support/topic/home-page-demo-replete#post-112388 Mon, 20 May 2013 11:00:07 +0000 Devin 112388@http://www.kriesi.at/support/ <p>Hi immoarcachon,</p> <p>On the front pages template builder template, that is a page section that has a shortcode for tab content which is what those are.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/contact-form-22#post-112387 Mon, 20 May 2013 10:40:56 +0000 _nanga 112387@http://www.kriesi.at/support/ <p>Hi Nick,<br /> thank you, works fine now!!!!<br /> Regards, Bianca </p> http://www.kriesi.at/support/topic/change-sale-sticker#post-112386 Mon, 20 May 2013 10:23:17 +0000 alwayson 112386@http://www.kriesi.at/support/ <p>Hey guys, I'm hoping you can help me. I'm trying to change the 'Sale' sticker to read 'Sold' instead.<br /> I've had a look in various files but not sure where this is being pulled from.<br /> Any advice would be appreciated.<br /> Eric </p> http://www.kriesi.at/support/topic/easyslider-captions-animation#post-112385 Mon, 20 May 2013 10:18:34 +0000 Spiv 112385@http://www.kriesi.at/support/ <p>Hi,</p> <p>I'd like to animate captions like on this page: <a href="http://www.kriesi.at/themes/enfold/homepage/home-v6-classic-4-column/" rel="nofollow">http://www.kriesi.at/themes/enfold/homepage/home-v6-classic-4-column/</a><br /> Using easyslider, I don't see any options to animate the captions like in the demo page?</p> <p>I tried to figure out by importing the demo pages, but the slider demo pages aren't included.</p> <p>Thanks in advance! </p> http://www.kriesi.at/support/topic/featured-image-in-single-author-small-grey-background#post-112384 Mon, 20 May 2013 10:12:38 +0000 lemedia 112384@http://www.kriesi.at/support/ <p>Hi Guys,</p> <p>how can you simply change the color of the background of the image ?<br /> let us say from Grey to White ?<br /> thanks<br /> john </p> http://www.kriesi.at/support/topic/header-space#post-112383 Mon, 20 May 2013 10:03:55 +0000 Hotelsolutions 112383@http://www.kriesi.at/support/ <p>Hi Nick,</p> <p>Thanks for the advice. I've added the CSS code for issue 1, but unfortunately it does not change anything. There is still a gap between the top and the navigation bar.</p> <p>Regarding issue 2: Really strange, I checked the link and it goes to the page on our website... no idea how you get a Japanese site :)<br /> The problem exists for example on the 'Kamers' or 'Arrangementen' page (main navigation). In the text block, you'll see on the right hand side a button ' Meer informatie'. On the left hand side you'll see a text 'Boek Nu'. For some reason we cannot get this on the same line. Is this due to a css code of the Theme?</p> <p>Thanks again for all your advice. Very much appreciated! </p> http://www.kriesi.at/support/topic/slider-image-got-cut-off#post-112382 Mon, 20 May 2013 10:02:53 +0000 RandyJupiter 112382@http://www.kriesi.at/support/ <p>Hello,</p> <p>Thanks for the reply! Okay I guess I have to live with the smaller size.</p> <p>Anyway, if I would like to replace the default jQuery slider with one that I wrote myself, possible? </p> http://www.kriesi.at/support/topic/need-to-move-the-nav-button-for-the-content-slide-on-top-of-the-content#post-112381 Mon, 20 May 2013 09:57:34 +0000 mgma 112381@http://www.kriesi.at/support/ <p>Hi guys... you helped me do this in Choices, but I can't find the post. I need the little numbered nav buttons for the content slider on top of the content instead of at the bottom, so they stay put vertically as different lengths of content appear. Like the bottom of this page...</p> <p><a href="http://djdevelopment.net/2/edmark-for-educators/" rel="nofollow">http://djdevelopment.net/2/edmark-for-educators/</a></p> <p>can you help?</p> <p>Thanks! </p> http://www.kriesi.at/support/topic/insert-the-button-social-network#post-112380 Mon, 20 May 2013 09:55:29 +0000 R3V0X 112380@http://www.kriesi.at/support/ <p>Hi guys, any ideas for my problem ? </p> <p>R3v0x </p>