pcprincess77 Support Forum - User Favorites: pcprincess77 en-US Sat, 25 May 2013 15:48:32 +0000 http://bbpress.org/?v=1.0.2 q http://www.kriesi.at/support/search.php http://www.kriesi.at/support/topic/back-to-some-image-issues-and-a-random-issue-or-two#post-113716 Sat, 25 May 2013 06:44:03 +0000 pcprincess77 113716@http://www.kriesi.at/support/ <p>Hi Devin<br /> Sorry for the delayed response.<br /> I managed to fix the bullet issue I was having by commenting out a line or two of code in one of the style sheets (can't remember which one off the top of my head) </p> <p>I also created a quick fix for the prices displaying on the Single Product pages.</p> <p>In regard to the server timeouts, I was just making a statement and don't require any assistance with the csv imports as it often indicates a problem within the csv file that causes the process to stop...inconsistent and irregular formatted data is always a blast ;)</p> <p>The image issues are the only issues I still need some help figuring out.<br /> If you go back to my original post at the top of this thread you'll notice that I included the screenshot and the specific category on my site where you can see the live view of what is captured in the screenshot. You could either select the category from the drop down menu or type the word in the "Search for products" box and it will display the products.<br /> If it's easier I can send you direct links to each instance, just let me know.</p> <p>Thx<br /> Kim </p> http://www.kriesi.at/support/topic/problems-when-creating-variable-products-#post-112846 Wed, 22 May 2013 06:31:40 +0000 Ismael 112846@http://www.kriesi.at/support/ <p>Hi,</p> <p>Glad it is fixed now. :)</p> <p>Cheers,<br /> Ismael </p> http://www.kriesi.at/support/topic/problems-when-creating-variable-products-#post-112725 Tue, 21 May 2013 18:05:33 +0000 pcprincess77 112725@http://www.kriesi.at/support/ <p>No idea which plugin caused the problem. I deactivated them one by one and eventually it worked but I reactivated them one by one and now have more active plugins than before and it doesn't seem to be an issue anymore.....</p> <p>Thanks as always ;) </p> http://www.kriesi.at/support/topic/problems-when-creating-variable-products-#post-112370 Mon, 20 May 2013 08:40:05 +0000 Dude 112370@http://www.kriesi.at/support/ <p>It seems like some third party plugins trigger js errors:</p> <p><a title='ImageShack - Image And Video Hosting' href='http://imageshack.us/photo/my-images/153/unbenanntuqu.png/'><img src='http://img153.imageshack.us/img153/8899/unbenanntuqu.png' /></a></p> <p>Please try to deactivate them all, then activate them one-by-one to find the conflicting one. </p> http://www.kriesi.at/support/topic/problems-when-creating-variable-products-#post-112342 Mon, 20 May 2013 05:52:15 +0000 pcprincess77 112342@http://www.kriesi.at/support/ <p>Oddly enough it looks the correct way on my iPad...I was using google chrome on one of my laptops. Weird.....<br /> Is there a bug in chrome that you're aware of that would cause the problems I posted above? (P.s. sorry for double posting but I couldn't add to my original post and thought it would be useful if you knew this info as well)<br /> Thx </p> http://www.kriesi.at/support/topic/problems-when-creating-variable-products-#post-112326 Mon, 20 May 2013 04:09:18 +0000 pcprincess77 112326@http://www.kriesi.at/support/ <p>Hi<br /> I've been trying to figure out why this is happening and have no idea. </p> <p>Here's the link to my website <a href="http://goo.gl/2Kuhc" rel="nofollow">http://goo.gl/2Kuhc</a></p> <p>Here's a screenshot <a href="http://www.clipular.com/c?6176098=d6sUiD8KdvX8ZUXwIzUN8JRPrFQ&amp;f=769c4506465750afdc6a4e54779a6e2f" rel="nofollow">http://www.clipular.com/c?6176098=d6sUiD8KdvX8ZUXwIzUN8JRPrFQ&amp;f=769c4506465750afdc6a4e54779a6e2f</a></p> <p>Here's the link directly to the product in the screenshot on my website <a href="http://goo.gl/7fA7C" rel="nofollow">http://goo.gl/7fA7C</a></p> <p>I very well could be doing something wrong but I can't see what. When I create variable products the "add to cart button" and the quantity box disappear and the tabs that normally look like this<br /> <a href="http://www.clipular.com/c?6172100=EwIUowHI3gaUxlba85so7Wzcwjc&amp;f=8539f2ffa82aae86ea8d201f904583db" rel="nofollow">http://www.clipular.com/c?6172100=EwIUowHI3gaUxlba85so7Wzcwjc&amp;f=8539f2ffa82aae86ea8d201f904583db</a></p> <p>Are no longer formatted properly for variable products as you can see when looking at the screenshot or the variable product on my website.</p> <p>Any thoughts that may help me sort this out?</p> <p>Thanks </p> http://www.kriesi.at/support/topic/back-to-some-image-issues-and-a-random-issue-or-two#post-110889 Mon, 13 May 2013 17:09:37 +0000 Devin 110889@http://www.kriesi.at/support/ <p>Hi Kim,</p> <p>Seems like there is a combination of things going on. My guess is that in the timeouts, the server may sometimes be having issues completing certain tasks. Just a guess but it could have something to do with inconsistent results.</p> <p>1) I'm not familiar with how the csv import works but I'm not sure there is anything we can do if the plugin isn't doing its thing right. With Replete, Kriesi specifically didn't alter the backend funcitons of the products so that woo commerce would have completely control over the output and the theme only wraps the fron end in styles.</p> <p>2) Image sizes can be tricky. We would need to see a specific instance to dig further but my guess, based on the images is that they aren't set to crop for the single product items and/or the sizes in the woocommerce catelog image size settings aren't consistent with what you want changed.</p> <p>Something along those lines. It could also be an image that isn't wide enough for the space but tall enough, so that when wordpress tries to adjust it no new image is generated but instead it just puts it in the front end and then the css stretches it to fit.</p> <p>3) I don't know just from the screenshot where this is from, what kind of page that is either. It could be a template builder template, a page name, category name or something like that.</p> <p>4) The bullets are getting a :before bit of css added on to them so anything you would try to alter the actual list item would do nothing. Try targeting that header area, whatever css selector it is, and using something like:<br /> <pre><code>#top .yourclassselector li:before{ content:&quot; &quot;;}</code></pre> <p>5) You can use the single-product class selector to make changes only to the single product pages. Eg:<br /> <pre><code>#top.single-product .amount { font-size: 14px; }</code></pre> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/copies-of-new-customer-account-emails#post-110815 Mon, 13 May 2013 07:25:21 +0000 pcprincess77 110815@http://www.kriesi.at/support/ <p>Okay, I'll do some digging. Thanks </p> http://www.kriesi.at/support/topic/copies-of-new-customer-account-emails#post-110755 Mon, 13 May 2013 03:23:07 +0000 Devin 110755@http://www.kriesi.at/support/ <p>Hi pcprincess77,</p> <p>You would need to find a plugin to handle something like that. But generally, the only things generated are password retrieval forms from wordpress and then all the store emails from WooCommerce.</p> <p>With WooCommerce, there may be an extension out there that does something similar or you even modify the plugin yourself but I've not heard of anything like it.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/copies-of-new-customer-account-emails#post-110720 Mon, 13 May 2013 00:06:42 +0000 Ismael 110720@http://www.kriesi.at/support/ <p>Hi,</p> <p>I'm not sure if this is possible. Let me tag the rest of the support team.</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/copies-of-new-customer-account-emails#post-110707 Sun, 12 May 2013 21:22:15 +0000 pcprincess77 110707@http://www.kriesi.at/support/ <p>Is there a way to have all copies of system generated customer emails automatically cc'd to me? </p> http://www.kriesi.at/support/topic/back-to-some-image-issues-and-a-random-issue-or-two#post-110448 Sat, 11 May 2013 00:20:18 +0000 pcprincess77 110448@http://www.kriesi.at/support/ <p>Hi Guys!<br /> I am encountering a few problems with the product images and I was hoping you'd be able to help me because I can't seem to figure out what's happening.</p> <p>Here's the link to my site<br /> <a href="http://goo.gl/slJRk" rel="nofollow">http://goo.gl/slJRk</a></p> <p>Not sure which order to post my issues so I'll just run with it and post screenshots and specifics next to each issue</p> <p>What causes an imported graphic to end up in the "Unattached" category in the Media Library?<br /> 1) I've been working on replacing all the 12k graphics I currently have on my site by replacing theold image name in the data file to the new image name and doing a "merge" using the Woocommerce CSV Import Suite (Woocommerce support is not helpful with any type of issue whatsoever :( )<br /> I go through the normal routine of my imports timing out..etc...etc...I'm used to that now<br /> However, after the merge I'm finding that my graphics have somehow been moved to "unattached" resulting in a majority of the products to display no featured image or a broken linked image if that makes sense. Here's a screenshot of some of the close to 2000 graphics that somehow failed to attach to the product it was imported with....<br /> <a href="http://www.clipular.com/c?5385294=1N1FjpzvidPWmdX8CEqboQw3ArY&amp;f=095d945e4f8d51ae027161cb643bda92" rel="nofollow">http://www.clipular.com/c?5385294=1N1FjpzvidPWmdX8CEqboQw3ArY&amp;f=095d945e4f8d51ae027161cb643bda92</a></p> <p>2) I'm finding that there are some images that no matter what I do, re-size, force regeneration etc..etc.. they are completely disproportionate to the specified sizes. Keep in mind, I haven't changed any of my image sizes, I've forced regeneration several times without any improvement.</p> <p>Here's an example of what I expect to see (this is under category "Electrotherapy" for reference )<br /> <a href="http://www.clipular.com/c?5423134=WO41KJ8ClacmIvWuR4-5NByPcJM&amp;f=78033c6fc37ff0e5c3a623ede2c44071" rel="nofollow">http://www.clipular.com/c?5423134=WO41KJ8ClacmIvWuR4-5NByPcJM&amp;f=78033c6fc37ff0e5c3a623ede2c44071</a></p> <p>Here's what I'm seeing throughout my site with no reason I can determine (This is under the "Bath Safety" Category)<br /> <a href="http://www.clipular.com/c?5493157=whu4110wFfvKRzcNOyuKxm_Kk2c&amp;f=9263239594eaf1960e084f643d63074b" rel="nofollow">http://www.clipular.com/c?5493157=whu4110wFfvKRzcNOyuKxm_Kk2c&amp;f=9263239594eaf1960e084f643d63074b</a></p> <p>3) In this screenshot you'll notice that the wording in the Blue section beneath the Main Menu displays "Viper Plus GT Wheelchair with Flip Back Removable Adjustable Desk Arm and Elevating Leg Rest" which is the first product on the top row displayed under this particular Brand. This happens all the time and can become confusing. My easiest solution is to remove the entire Blue section below the menu/above the main content of the page, but for some reason I've completely forgot where I added it in to begin with???<br /> <a href="http://www.clipular.com/c?5423148=8bxaZnr3eD-8PRMp3ppLCFPq07E&amp;f=f5f9be36337314f7de4333da92911b01" rel="nofollow">http://www.clipular.com/c?5423148=8bxaZnr3eD-8PRMp3ppLCFPq07E&amp;f=f5f9be36337314f7de4333da92911b01</a></p> <p>Here's another example - <a href="http://www.clipular.com/c?5783120=2j4SRwgdrv5q7TL10WMWTvwHDrA&amp;f=d249d149f8a3dff643a74fcfd7924f19" rel="nofollow">http://www.clipular.com/c?5783120=2j4SRwgdrv5q7TL10WMWTvwHDrA&amp;f=d249d149f8a3dff643a74fcfd7924f19</a><br /> So essentially the entire block below that menu where the words "50 PSI Compressor" are displayed and the entire blue section I just want to remove altogether, can you remind me where I do this?</p> <p>4) The bullets that are displaying in the First row beneath the heading "Product Manufacturers" it's the horizontal list of a-z that are covered with a bullet and I swear I've tried everything including woo support, they are not helpful at ALL...<br /> I had tried modifying the code several different ways but nothing worked. Ideally I'd like to see NO bullet and the Letters Capitalized A-Z but I'll settle for the bullet being removed if that's the only way to fix the appearance without having to modify a bunch of different files and potentially causing issues. This is under the Main Menu "Shop" Sub-menu "Shop by Manufacturer"<br /> <a href="http://www.clipular.com/c?5894122=nnV3842_xPXSNeBgRa4x1eo5684&amp;f=e63eb9cea52d42b938455e32951a2392" rel="nofollow">http://www.clipular.com/c?5894122=nnV3842_xPXSNeBgRa4x1eo5684&amp;f=e63eb9cea52d42b938455e32951a2392</a></p> <p>5) One last question, the prices listed for products throughout the website seem to all be included in the woocommerce-mod.css file in this section<br /> #top .price, #top .price span, #top del, #top ins{<br /> display:inline;<br /> text-decoration: none;<br /> font-size: 14px;<br /> line-height: 18px;<br /> font-weight: bold;<br /> }<br /> I was trying to just increase the size that is displayed on the individual product page so it stood out more and realized after I changed it that the font size for prices throughout the entire site were affected by modifying the font-size in the woocommerce-mod.css file. Is there a quick way to just increase the Product Page Price while leaving the other areas of the site where prices are displayed as is?<br /> For some reason I thought the price was displayed in a different location on the product pages but perhaps I'm confusing this with the Abundance theme website I just finished...not sure lol....<br /> This is what it looks like now it's quite tiny:<br /> <a href="http://www.clipular.com/c?5714319=I_Gu0uqGixZvKmISHemDRtqVKlQ&amp;f=cb285518ea6163b40cd149604728e201" rel="nofollow">http://www.clipular.com/c?5714319=I_Gu0uqGixZvKmISHemDRtqVKlQ&amp;f=cb285518ea6163b40cd149604728e201</a></p> <p>I do believe that is all I had for questions...As always your assistance is valued :)</p> <p>I removed the password protected login so you should be good to go when visiting the site. </p> <p>Let me know if you have any questions or if I need to clarify anything.<br /> Thanks<br /> Kim </p> http://www.kriesi.at/support/topic/featured-product-page#post-108228 Wed, 01 May 2013 14:43:26 +0000 Devin 108228@http://www.kriesi.at/support/ <p>Glad we could help :)</p> <p>Let us know if you have any other questions or issues.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/featured-product-page#post-108057 Tue, 30 Apr 2013 20:47:27 +0000 jwt2030 108057@http://www.kriesi.at/support/ <p>That's a good suggestion. Thank you i will have to try it that way. :) </p> http://www.kriesi.at/support/topic/featured-product-page#post-107797 Mon, 29 Apr 2013 15:28:33 +0000 Devin 107797@http://www.kriesi.at/support/ <p>Hi jwt2030,</p> <p>I would suggest instead of doing the featured products, just making a category for all of them and that way they can get processed like a regular product query.</p> <p>Then just link to the 'free shipping' or whatever you want to call it page directly.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/featured-product-page#post-107709 Sun, 28 Apr 2013 22:07:41 +0000 jwt2030 107709@http://www.kriesi.at/support/ <p>Hello, i am trying to create Featured Product Pages. I have 1500 featured items and with the woocommerce shortcode i can only create one page with the 1500 products. I cant get any pagination or sort them out on separate pages. I set all my free shipping items on featured products, and need a section where i can display them all. </p> http://www.kriesi.at/support/topic/looking-for-popup-as-on-home-page-of-abundance#post-107492 Sat, 27 Apr 2013 01:44:54 +0000 Devin 107492@http://www.kriesi.at/support/ <p>Glad we could help :)</p> <p>Let us know if you have any other questions or issues. </p> http://www.kriesi.at/support/topic/looking-for-popup-as-on-home-page-of-abundance#post-107198 Thu, 25 Apr 2013 10:59:05 +0000 anjmat 107198@http://www.kriesi.at/support/ <p>perfect. thanks. </p> http://www.kriesi.at/support/topic/looking-for-popup-as-on-home-page-of-abundance#post-107164 Thu, 25 Apr 2013 05:51:11 +0000 Dude 107164@http://www.kriesi.at/support/ <p>Hi! </p> <p> You can use a plugin like: <a href="http://wordpress.org/extend/plugins/tab-slide/" rel="nofollow">http://wordpress.org/extend/plugins/tab-slide/</a> as a starting point. There're also many tutorials on the internet (i.e. search for "side tab tutorial"). </p> <p> Regards,<br /> Peter </p> http://www.kriesi.at/support/topic/looking-for-popup-as-on-home-page-of-abundance#post-107079 Wed, 24 Apr 2013 18:09:37 +0000 anjmat 107079@http://www.kriesi.at/support/ <p>Hello,</p> <p>a question of curiosity: how do I build a something like the "change style" popup you are using on the homepage of the theme sample page? Thanks for your recommendation.</p> <p>Kind regards,</p> <p>Anja </p> http://www.kriesi.at/support/topic/remove-product-category-image-from-product-category-page#post-106913 Tue, 23 Apr 2013 21:01:06 +0000 Devin 106913@http://www.kriesi.at/support/ <p>Hi duttonstuart,</p> <p>The only options for categories to display/not display are those in the WooCommerce settings&gt;Catalog. Outside of that, you would have to have some customization work done to the plugin to change how it displays categories and sub categories.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/remove-product-category-image-from-product-category-page#post-106783 Tue, 23 Apr 2013 12:07:23 +0000 duttonstuart 106783@http://www.kriesi.at/support/ <p>was this the resoution? I did the same but the logo still appears in the Product page, I also only need the subcategory logos not the logos to show up above the products on the product page. </p> <p>Thanks </p> <p>duttonstuart </p> http://www.kriesi.at/support/topic/e-mail-from-envato-abundance-update-4192013#post-106333 Sat, 20 Apr 2013 07:30:22 +0000 Dude 106333@http://www.kriesi.at/support/ <p>What is the best way to install the update?<br /> Use ftp and upload the entire theme folder (or only the update files/folders) to your server.</p> <p>And I would like to keep my in them option made changes.<br /> If you didn't modify the theme files just overwrite the old files and everything should work flawlessly. The theme options won't be affected.<br /> If you modified the theme files, I'd recommend to make a backup of the old theme files first, then upload the new, update theme files/theme folder and redo the modifications/customization. </p> http://www.kriesi.at/support/topic/e-mail-from-envato-abundance-update-4192013#post-106288 Fri, 19 Apr 2013 18:32:04 +0000 pcprincess77 106288@http://www.kriesi.at/support/ <p>Thanks I noticed the version update in the actual files after downloading and extracting them. </p> http://www.kriesi.at/support/topic/e-mail-from-envato-abundance-update-4192013#post-106260 Fri, 19 Apr 2013 14:05:14 +0000 anjmat 106260@http://www.kriesi.at/support/ <p>Hello Peter,</p> <p>I have question regarding the Update. What is the best way to install the update? I've not done this so far. And I would like to keep my in them option made changes.</p> <p>Thanks for your feedback on that.</p> <p>Kind regards,</p> <p>Anja </p> http://www.kriesi.at/support/topic/e-mail-from-envato-abundance-update-4192013#post-106197 Fri, 19 Apr 2013 08:21:33 +0000 Dude 106197@http://www.kriesi.at/support/ <p>Hey! </p> <p> Yes, Kriesi didn't update all item descriptions. You can trust the Envato notification - if it tells you a new version is available you can be sure that Kriesi uploaded a new version :) </p> <p> Regards,<br /> Peter </p> http://www.kriesi.at/support/topic/e-mail-from-envato-abundance-update-4192013#post-106177 Fri, 19 Apr 2013 01:38:23 +0000 pcprincess77 106177@http://www.kriesi.at/support/ <p>I received an email from envato today 4/18/2013 stating there is an Abundance Theme Update but the date in the email says 4/19/2013 and when I went to themeforest and looked at the revisions at the bottom of the page, I didn't see anything recent, last update listed is -<br /> 2013 04 03 – Version 1.8</p> <p>Confused...</p> <p>Thanks<br /> :) </p> http://www.kriesi.at/support/topic/replete-woocommerce-20-bug-thread#post-105978 Wed, 17 Apr 2013 17:04:04 +0000 Kriesi 105978@http://www.kriesi.at/support/ <p>Will close this for now. All isues I could reproduce are solved and will be available in the next update. I couldn't reproduce any errors with the add to cart ajax button, so if you are encountering any issues with this please create a new thread and add as much information and links as possible. </p> http://www.kriesi.at/support/topic/replete-woocommerce-20-bug-thread#post-105953 Wed, 17 Apr 2013 15:06:19 +0000 tonidelacuesta 105953@http://www.kriesi.at/support/ <p>Thank you, Devin:</p> <p>I finally could fix the "#tab-description problem" by switching off the "Tiny MCE advance" plugin... just in case it could help to anyone else</p> <p>Toni. </p> http://www.kriesi.at/support/topic/bulk-import-of-products-into-woo-commerce#post-105168 Thu, 11 Apr 2013 10:40:02 +0000 Dude 105168@http://www.kriesi.at/support/ <p>Hi! </p> <p> Thanks softwaresforce for this hint. I'm sure it will help user who don't want to pay for an extension. </p> <p> Best regards,<br /> Peter </p>