Support Forum - User Favorites: Webbstar

Support Forum - User Favorites: Webbstar webbstar Support Forum - User Favorites: Webbstar en-US Sat, 25 May 2013 16:15:37 +0000 http://bbpress.org/?v=1.0.2 <![CDATA[Search]]> q http://www.kriesi.at/support/search.php Devin on "The image gallery is broken" http://www.kriesi.at/support/topic/image-gallery-broken#post-95253 Tue, 05 Feb 2013 13:49:26 +0000 Devin 95253@http://www.kriesi.at/support/ Glad we could help and sorry for not catching that earlier :) Let us know if you have any other questions or issues. Regards, Devin Webbstar on "The image gallery is broken" http://www.kriesi.at/support/topic/image-gallery-broken#post-95222 Tue, 05 Feb 2013 10:45:31 +0000 Webbstar 95222@http://www.kriesi.at/support/ Hi Devin Just a quick post to say thanks, problem fixed. For anyone else reading this. The problem was solved by updates. As I had only just downloaded the theme I must have missed the update by hours. Webbstar Webbstar on "The image gallery is broken" http://www.kriesi.at/support/topic/image-gallery-broken#post-95145 Mon, 04 Feb 2013 22:48:39 +0000 Webbstar 95145@http://www.kriesi.at/support/ Hi Devin Just mailed it to you, thanks for your help Webbstar Devin on "The image gallery is broken" http://www.kriesi.at/support/topic/image-gallery-broken#post-95099 Mon, 04 Feb 2013 18:54:55 +0000 Devin 95099@http://www.kriesi.at/support/ Can you create a temporary admin account for me so I can login and take a look? You can send the information to my email at DevinVinson (at) gmail.com. Make sure to include a link to this topic so that my spam filter doesn't grab it :) Regards, Devin Webbstar on "The image gallery is broken" http://www.kriesi.at/support/topic/image-gallery-broken#post-95020 Mon, 04 Feb 2013 15:17:49 +0000 Webbstar 95020@http://www.kriesi.at/support/ Hi Devin Thank you for your response. How ever this is where I have put the images. as far as I can tell I have done everything as it is supposed to be done but it just doesn't show the images on the front end. I believe the only setting where it does show the images is when i choose wordpress default gallery, this only shows one image though. I tried to add a screen grab to this post but this isn't possible. Any other ideas? Thanks Devin Webbstar Devin on "The image gallery is broken" http://www.kriesi.at/support/topic/image-gallery-broken#post-94345 Thu, 31 Jan 2013 15:47:43 +0000 Devin 94345@http://www.kriesi.at/support/ Hi Webbstar, On the individual product, you need to add your images to the gallery manager that is just below the visual editor. Then choose an option for how the gallery should display other than the default one of "as a background slideshow only" so that the product image appears on the actual product page. Regards, Devin Webbstar on "The image gallery is broken" http://www.kriesi.at/support/topic/image-gallery-broken#post-94200 Wed, 30 Jan 2013 19:09:48 +0000 Webbstar 94200@http://www.kriesi.at/support/ Hi Chaps, this is the first time of posting on any forum for me and I am not really very technical. I have familiarised myself with the theme and woo commerce fairly well but am a little confused as to why the images I upload to the new product page > gallery options > gallery do not appear as a gallery like the live example on theme forest of flashlight. I have just installed the latest version of wordpress, flashlight and woo commerce about a week ago. I thought you might have to add a short code in to the product description to get it to work, but after a bit of digging found this thread. I am not a programmer and to be honest most of this thread has gone completely over my head but will be keeping an eye on this thread to see if there is an update to flashlight or woo commerce so us mortals can get it fixed. I have not changed any code (as I have no idea what i'm doing there) I may possibly have changed a setting some where but I don't think so. The rest of the theme is really straight forward, it's just this that seems like it just doesn't work. I have tried putting the short code slider in the product description which is a reasonable bodgit and scarper fix but not ideal when it is built in to the theme and should work. I would really appreciate any help, let me know your thoughts <a href="http://www.webbstar.co.uk" rel="nofollow">http://www.webbstar.co.uk</a> (work in progress) :) Devin on "The image gallery is broken" http://www.kriesi.at/support/topic/image-gallery-broken#post-79566 Fri, 12 Oct 2012 17:12:24 +0000 Devin 79566@http://www.kriesi.at/support/ I can't say for sure what might be happening but the process is usually a bit more straightforward than that for products. The images do need to be in the themes own image gallery so that the theme can properly manipulate them. The only alternative to that is a plugin and a bit of modification to use the media gallery instead( see: <a href="http://inoplugs.com/tutorials/how-to-use-the-media-gallery-in-combination-with-flashlight/" rel="nofollow">http://inoplugs.com/tutorials/how-to-use-the-media-gallery-in-combination-with-flashlight/</a> ) It sounds like there are issues on your server/computer/browser that are causing and disconnect between how the theme should work and how it *is* working for you. Unfortunately, figuring out what this is exactly is a bit difficult. The more details on exactly what is happening, what circumstances cause it to repeat etc the better we can try to help. As for the .htaccess file, it may be that it is hidden via FTP or whichever mechanism you are using to access your sites root folder. In that case, contact your hosting provider and let them know what you are trying to do and see if they can assist you in modifying/adding to your htaccess file. Regards, Devin kscooley on "The image gallery is broken" http://www.kriesi.at/support/topic/image-gallery-broken#post-79434 Thu, 11 Oct 2012 15:20:09 +0000 kscooley 79434@http://www.kriesi.at/support/ I'm reaching a point where I'm getting more frustrated working with this theme & questioning the value... I LOVE how it looks, but the Image Gallery issue is HUGE. 1. If I don't have images in the image gallery, the Related Posts within the blog pages have a big blank square w/ magnifying glass in them. 2. If I can't use the image gallery, and try to put an image into the page itself, I end up with the white page background and a title that I don't want (for my home page). 3. The Save Changes button within the Image gallery is ever present, but the "...then close the window and update the gallery preview" button constantly disappears, forcing me to X out of the image gallery, click Upload, click Gallery, and then hit Save Changes and "close the window" button (why it works then and not the first time I upload an image, I haven't a clue.) 4. And sometimes the Image Gallery works and I can actually see the image as background on the page, and sometimes it doesn't. Like just now, I tried to change the image and use a different one. It worked with the old image, but now is broken with the new one. Super frustrated and I know that you all are great at helping here, but... I am wasting so much time coming back here for issues that a lot of other things I need to do for my business are getting shoved aside. :( Is there ANYTHING that can be done about this situation? I haven't changed anything within my WP to make this happen (plugins, etc.) Thanks for any insight, help, etc. As I said, I love how my theme looks, but the frustration with it is just reaching an unacceptable point. kscooley on "The image gallery is broken" http://www.kriesi.at/support/topic/image-gallery-broken#post-79420 Thu, 11 Oct 2012 13:17:14 +0000 kscooley 79420@http://www.kriesi.at/support/ Buggers... I looked there, didn't see anything, so I used the search tool. The search results show .htaccess directly in my public_html folder, however... it's not there when I view the folder. I'm at a loss... Devin on "The image gallery is broken" http://www.kriesi.at/support/topic/image-gallery-broken#post-79359 Thu, 11 Oct 2012 05:44:13 +0000 Devin 79359@http://www.kriesi.at/support/ Hi legogr, I just wanted to add that it looks like you are using kind of an in between version of WooCommerce. The most recent version of flashlight was last updated for version 1.5.8 of WooCommerce and some things that changed in the plugin at version 1.6 needed to be updated and modified by WooThemes to offer better backwards compatibility. First, try updating your version of the plugin to the most recent version available or if you want to ensure no issues and are ok with running an older version of the plugin download and install version 1.5.8 from the download for it here: <a href="http://wordpress.org/extend/plugins/woocommerce/developers/" rel="nofollow">http://wordpress.org/extend/plugins/woocommerce/developers/</a> If however the fixes above have you all sorted out, ignore this and another theme update should be coming out in the next few weeks. Regards, Devin Ismael on "The image gallery is broken" http://www.kriesi.at/support/topic/image-gallery-broken#post-79343 Thu, 11 Oct 2012 03:58:22 +0000 Ismael 79343@http://www.kriesi.at/support/ Hi, .htaccess can be found on your root folder with wp-content, wp-admin and wp-includes folders. Regards, Ismael kscooley on "The image gallery is broken" http://www.kriesi.at/support/topic/image-gallery-broken#post-79330 Thu, 11 Oct 2012 01:16:01 +0000 kscooley 79330@http://www.kriesi.at/support/ Where would the htaccess file be located? I'm still having issues with the Image Gallery and none of the things you mentioned have occurred. Nick on "The image gallery is broken" http://www.kriesi.at/support/topic/image-gallery-broken#post-77778 Fri, 28 Sep 2012 12:58:45 +0000 Nick 77778@http://www.kriesi.at/support/ Hi, Thank you for the advice. Please add this to the beginning of you .htaccess file, before the block that you currently have there. The block ensures that the server remembers how to handle various file types. Thanks, Nick <pre><code># ---------------------------------------------------------------------- # Proper MIME type for all files # ---------------------------------------------------------------------- # JavaScript # Normalize to standard type (it's sniffed in IE anyways) # tools.ietf.org/html/rfc4329#section-7.2 AddType application/javascript js jsonp AddType application/json json # Audio AddType audio/ogg oga ogg AddType audio/mp4 m4a f4a f4b # Video AddType video/ogg ogv AddType video/mp4 mp4 m4v f4v f4p AddType video/webm webm AddType video/x-flv flv # SVG # Required for svg webfonts on iPad # twitter.com/FontSquirrel/status/14855840545 AddType image/svg+xml svg svgz AddEncoding gzip svgz # Webfonts AddType application/vnd.ms-fontobject eot AddType application/x-font-ttf ttf ttc AddType font/opentype otf AddType application/x-font-woff woff # Assorted types AddType image/x-icon ico AddType image/webp webp AddType text/cache-manifest appcache manifest AddType text/x-component htc AddType application/xml rss atom xml rdf AddType application/x-chrome-extension crx AddType application/x-opera-extension oex AddType application/x-xpinstall xpi AddType application/octet-stream safariextz AddType application/x-web-app-manifest+json webapp AddType text/x-vcard vcf AddType application/x-shockwave-flash swf AddType text/vtt vtt</code></pre> legogr on "The image gallery is broken" http://www.kriesi.at/support/topic/image-gallery-broken#post-77690 Thu, 27 Sep 2012 22:53:34 +0000 legogr 77690@http://www.kriesi.at/support/ Hi all, Nick, I will answer to your questions: Are you using latest version of WordPress? I'm using Wordpress 3.4.1 and WooCommerce 1.6.1 Have your .htaccess file been changed? This is the content of my .htacces (not changed) <pre><code> <IfModule mod_rewrite.c> RewriteEngine On RewriteBase /fuelmoto/ RewriteRule ^index\.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /fuelmoto/index.php [L] </IfModule> </code></pre> Have you installed something new or changed settings No, is completly new installation and only I edited the basic settings (freshlight panel options, and custom.css file) Make sure you deactivate any plugins which didnt come with the theme Only I have this plugins installeds: Askimed (not active), Hello Dolly (not active), WooCommerce (following your theme instructions) and WooCommerce Table Rate Shipping. Consider doing a re-install with a fresh database, new WordPress and a new copy of the theme. Done, this is my second attempt, and in another server.... And for secodn time I have the same error. You can see my first attempt here: <a href="http://www.creaticus.es/fuelmoto/?post_type=product" rel="nofollow">http://www.creaticus.es/fuelmoto/?post_type=product</a> You can see a product without image, is where there something is broken Have you scanned your website for malware I tried to run in two differents servers... and the problem persists. I would add that today I was able to add pictures without problems. But is not working 100% I have an order in the gallery 1, 2, 3... but the front is not respecting it. I tried to reorder again but not works. This is my second post requesting techincal support and I don't have the site working fine... I dedicated a couple of hours understanding the procedures to add items... and I done the same tasks some times. Generally I think there are some bugs to solve and test a little bit more the functions and improve some things. Please, consider these words to help you to improve. I wait for your comments, legogr Nick on "The image gallery is broken" http://www.kriesi.at/support/topic/image-gallery-broken#post-77504 Thu, 27 Sep 2012 03:00:05 +0000 Nick 77504@http://www.kriesi.at/support/ Hi, Are you using latest version of WordPress? Have your .htaccess file been changed? Sounds like your rewrite rules need to be looked at. Have you installed something new or changed settings? Make sure you deactivate any plugins which didnt come with the theme. Have you scanned your website for malware? Consider doing a re-install with a fresh database, new WordPress and a new copy of the theme. Thanks, Nick Ismael on "The image gallery is broken" http://www.kriesi.at/support/topic/image-gallery-broken#post-77498 Thu, 27 Sep 2012 02:03:43 +0000 Ismael 77498@http://www.kriesi.at/support/ Hi, I guess it has something to do with media_upload_url on framework > php > class-media.php but I can't be sure and I don't know how to fix it. Let me tag the rest of the support team to help us out. Regards, Ismael kscooley on "The image gallery is broken" http://www.kriesi.at/support/topic/image-gallery-broken#post-77465 Wed, 26 Sep 2012 18:42:48 +0000 kscooley 77465@http://www.kriesi.at/support/ I've been having this same problem, too. Started up a few days ago... legogr on "The image gallery is broken" http://www.kriesi.at/support/topic/image-gallery-broken#post-77439 Wed, 26 Sep 2012 14:26:39 +0000 legogr 77439@http://www.kriesi.at/support/ Hi, I have problems with the images uploaded to the gallery. I can upload images to product/page and I can view the thumbs in the wp-admin, but in the front the images are broken or are not showing. I tried to delete all images of the product and upload again but not wors. I tried to create a new prduct but not works... Is it courius, yesterday works fine and today is broken. I checked the WordPress media option and I can see the images but the link is different. See the images linked below below: <a href="http://www.creagamma.com/fuelmoto/errors/screen1.png" rel="nofollow">http://www.creagamma.com/fuelmoto/errors/screen1.png</a> <a href="http://www.creagamma.com/fuelmoto/errors/screen2.png" rel="nofollow">http://www.creagamma.com/fuelmoto/errors/screen2.png</a> You can check the page at: <a href="http://www.creagamma.com/fuelmoto/?product=new-sweatshirt-maroon" rel="nofollow">http://www.creagamma.com/fuelmoto/?product=new-sweatshirt-maroon</a> (not works) <a href="http://www.creagamma.com/fuelmoto/?product=new-t-skullracer" rel="nofollow">http://www.creagamma.com/fuelmoto/?product=new-t-skullracer</a> (works) uploaded yesterday Thanks :-)