http://www.kriesi.at/support/tags/broken Support Forum - Tag: broken - Recent Posts en-US Fri, 24 May 2013 13:28:54 +0000 http://bbpress.org/?v=1.0.2 q http://www.kriesi.at/support/search.php http://www.kriesi.at/support/topic/cart-page-will-not-open#post-106137 Thu, 18 Apr 2013 16:30:08 +0000 Devin 106137@http://www.kriesi.at/support/ <p>Hi msnell42,</p> <p>You need to update the theme files as the first step. You can do so by re-downloading them from your Downloads on Themeforest and then install the theme just like you did the first time.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/cart-page-will-not-open#post-105980 Wed, 17 Apr 2013 17:55:32 +0000 msnell42 105980@http://www.kriesi.at/support/ <p>I updated to WooCommerce 2.0 now cart page will not open</p> <p><a href="http://sanctuaryboutique.com" rel="nofollow">http://sanctuaryboutique.com</a></p> <p>please help... would like to launch site friday </p> http://www.kriesi.at/support/topic/internet-explorer-problem#post-101042 Wed, 13 Mar 2013 08:27:10 +0000 Dude 101042@http://www.kriesi.at/support/ <p>The problem is the Helvetica font which is installed on your system. Angular uses Helvetica (or Neue Helvetica) as the default website font and in your case the Helvetica font file is broken. </p> <p>Three solutions:<br /> 1) Install a proper Helvetica font pack on your windows pc. Make sure that you remove all "old" Helvetica fonts first.´<br /> 2) Uninstall all Helvetica fonts. Your Win PC will then use Arial.<br /> 3) Add following code to css/custom.css:</p> <pre><code>.main_menu ul:first-child &gt; li &gt; a{ font-family: Arial, &quot;HelveticaNeue&quot;, &quot;Helvetica Neue&quot;, Helvetica, Verdana, sans-serif; } .widgettitle, .miniheading, .author_name, #reply-title, #top .logged-in-as, .dynamic-column-title{ font-family: Arial, &quot;HelveticaNeue&quot;, &quot;Helvetica Neue&quot;, Helvetica, sans-serif; } #top #wrap_all .big_button{ font-family: Arial, &quot;HelveticaNeue&quot;, &quot;Helvetica Neue&quot;, Helvetica, sans-serif; } body { font-family: Arial, &quot;HelveticaNeue&quot;, &quot;Helvetica Neue&quot;, Helvetica, sans-serif; }</code></pre> <p>The css code will replace the "default" Helvetica font with Arial. Macs will still use Helvetica because they don't have Arial installed. </p> http://www.kriesi.at/support/topic/internet-explorer-problem#post-100883 Tue, 12 Mar 2013 15:51:09 +0000 Casuh 100883@http://www.kriesi.at/support/ <p>Sorry for my late reply but I was pretty busy lately.</p> <p>Here you can see the screenshot <a href="http://husaclucian.com/HLM.png" rel="nofollow">http://husaclucian.com/HLM.png</a> - note hwo the menu and slider description look. </p> http://www.kriesi.at/support/topic/internet-explorer-problem#post-100303 Sat, 09 Mar 2013 06:35:25 +0000 Devin 100303@http://www.kriesi.at/support/ <p>That is definitely strange, I'm using 64 bit as well and that is where I'm not getting any issues.</p> <p>Are you able to test it on another computer or post a screenshot? </p> http://www.kriesi.at/support/topic/internet-explorer-problem#post-100195 Fri, 08 Mar 2013 13:38:01 +0000 Casuh 100195@http://www.kriesi.at/support/ <p>I've checked it on IE9 64-bit edition and it looks broken.</p> <p>Indeed, on the IE9 32-bit version things look good.</p> <p>Thanks Devin </p> http://www.kriesi.at/support/topic/internet-explorer-problem#post-100109 Thu, 07 Mar 2013 20:27:17 +0000 Devin 100109@http://www.kriesi.at/support/ <p>Hi Casuh,</p> <p>I'm not getting any issues with IE when viewing your site right now using both IE9 and IE8 (though the box shadow doesn't exist with IE8 so it appears as a border on portfolio items).</p> <p>Which browser and IE version are you using to check?</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/internet-explorer-problem#post-99979 Thu, 07 Mar 2013 06:10:26 +0000 Casuh 99979@http://www.kriesi.at/support/ <p>Hi there guys,</p> <p>Everything looks good in Chrome &amp; Firefox but when I'm using Explorer my website (husaclucian.com) and your Angular demo page look broken. As far as I see, the problem are:</p> <p>- nav, footer and posts (description) text are all broken - most of the characters are missing<br /> - portfolio showcase - extra space between items.</p> <p>Any ideas on how to fix it?</p> <p>Thanks </p> http://www.kriesi.at/support/topic/template-builder-unresponsive-propulsion#post-99095 Sat, 02 Mar 2013 01:14:35 +0000 PearlsIntl 99095@http://www.kriesi.at/support/ <p>This problem miraculously fixed itself a couple of days ago. I wish I knew why, but I suspect that the culprit may have been a plugin that needed updating. I did a bunch of updates last week, but didn't check the template builder until a few days later. </p> http://www.kriesi.at/support/topic/broadscope-slider-seam#post-85991 Fri, 30 Nov 2012 10:39:58 +0000 Ismael 85991@http://www.kriesi.at/support/ <p>Hey,</p> <p>Let us know if you need help. :)</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/broadscope-slider-seam#post-85949 Fri, 30 Nov 2012 02:18:53 +0000 lilwhitemoth 85949@http://www.kriesi.at/support/ <p>Maybe it is just my computer.<br /> Thank you. I will check it out on another computer.<br /> So strange. Thank you!<br /> Heather </p> http://www.kriesi.at/support/topic/broadscope-slider-seam#post-85802 Thu, 29 Nov 2012 05:55:24 +0000 Ismael 85802@http://www.kriesi.at/support/ <p>Hi,</p> <p>Like Devin, I don't see any lines or border on the right side of the slider. </p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/broadscope-slider-seam#post-85795 Thu, 29 Nov 2012 02:38:57 +0000 lilwhitemoth 85795@http://www.kriesi.at/support/ <p>The first photo in the slider has a line going down it on the right hand side as if<br /> a slice of the pic was cut out. Ugh.<br /> It just started doing this a few weeks ago, I have not made any adjustments prior.<br /> I will have to check it out at work.</p> <p>Thank you,<br /> Heather </p> http://www.kriesi.at/support/topic/broadscope-slider-seam#post-85778 Thu, 29 Nov 2012 01:09:40 +0000 Devin 85778@http://www.kriesi.at/support/ <p>Hi Heather,</p> <p>I'm not seeing anything like what you are describing when I view the page. Is it only in a specific browser or device?</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/cleancut-slideshow-does-not-transition-and-more#post-85670 Wed, 28 Nov 2012 06:37:15 +0000 Dude 85670@http://www.kriesi.at/support/ <p>Open up js/custom.js and replace following line:</p> <pre><code>jQuery(&#39;a[href$=jpg], a[href$=png], a[href$=gif], a[href$=jpeg], a[href$=.mov] , a[href$=.swf] , a[href*=vimeo.com] , a[href*=youtube.com]&#39;).contents(&quot;img&quot;).parent().each(function()</code></pre> <p>with:</p> <pre><code>jQuery(&#39;a[href$=jpg], a[href$=png], a[href$=gif], a[href$=jpeg], a[href$=&quot;.mov&quot;] , a[href$=&quot;.swf&quot;] , a[href*=&quot;vimeo.com&quot;] , a[href*=&quot;youtube.com&quot;]&#39;).contents(&quot;img&quot;).parent().each(function()</code></pre> <p>to fix the issue. </p> http://www.kriesi.at/support/topic/broadscope-slider-seam#post-85654 Wed, 28 Nov 2012 03:42:40 +0000 lilwhitemoth 85654@http://www.kriesi.at/support/ <p>Ok..I tried doing that.<br /> The boarder on the pics in my welcome page still have a line on the side that looks funky.<br /> It just started doing this about a few weeks ago, like there is a glitch.<br /> Can you check it out?<br /> Casual420.com..the pics on the slider in the welcome page.</p> <p>Thank you,<br /> Heather </p> http://www.kriesi.at/support/topic/cleancut-slideshow-does-not-transition-and-more#post-85653 Wed, 28 Nov 2012 03:42:29 +0000 cuttheblank 85653@http://www.kriesi.at/support/ <p>I have poked around for a while and cannot see what is wrong. At first the slides would not show up in the slideshow element. I replaced display:none; with display:true; in the style.css at the first slide now shows up, but it does not transition.</p> <p>Also I cannot find how to change the background color of the site. Am I stuck with white?</p> <p>Thank you so much!<br /> <a href="http://www.CutTheBlank.com" rel="nofollow">http://www.CutTheBlank.com</a> </p> http://www.kriesi.at/support/topic/broadscope-slider-seam#post-85316 Mon, 26 Nov 2012 06:28:16 +0000 Dude 85316@http://www.kriesi.at/support/ <p>Do you mean the semi-transparent overlay which doesn't cover the entire image width (I think two px on the right side are missing)? If yes you can change the width of this element with following css code - add it to css/custom.css:</p> <pre><code>#main .feature_excerpt { width: 95%; }</code></pre> http://www.kriesi.at/support/topic/broadscope-slider-seam#post-85302 Mon, 26 Nov 2012 04:05:17 +0000 lilwhitemoth 85302@http://www.kriesi.at/support/ <p>On my welcome page where my slider is, part of the picture has a line going down the sides, as if the line was separating<br /> from the picture itself.<br /> Very hard to explain..<br /> Web page is casual420.com </p> http://www.kriesi.at/support/topic/template-builder-unresponsive-propulsion#post-82653 Wed, 07 Nov 2012 12:51:32 +0000 Nick 82653@http://www.kriesi.at/support/ <p>Hi,</p> <p>Yes. However you can easily remember what you did, on windows you should use winmerge.com and on apple/linux there are similiar apps. I made a short video before about it before just put it up. <a href="https://docs.google.com/open?id=0B8hqGBMSfHtKcnh4Rjl4ejd0a00" rel="nofollow">https://docs.google.com/open?id=0B8hqGBMSfHtKcnh4Rjl4ejd0a00</a> just please make video full screen or .. won't see much.. </p> <p>Thanks,</p> <p>Nick </p> http://www.kriesi.at/support/topic/template-builder-unresponsive-propulsion#post-82591 Tue, 06 Nov 2012 22:00:02 +0000 PearlsIntl 82591@http://www.kriesi.at/support/ <p>Will this cause me to lose all of my customization? I have built an entire site, so I don't want to risk losing it. URL: <a href="http://www.pearlsinternational.com" rel="nofollow">http://www.pearlsinternational.com</a> </p> http://www.kriesi.at/support/topic/template-builder-unresponsive-propulsion#post-82578 Tue, 06 Nov 2012 20:44:44 +0000 Ismael 82578@http://www.kriesi.at/support/ <p>Hi,</p> <p>Try to download the theme again then setup a fresh WordPress installation.</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/template-builder-unresponsive-propulsion#post-82574 Tue, 06 Nov 2012 20:10:40 +0000 PearlsIntl 82574@http://www.kriesi.at/support/ <p>Hi there, </p> <p>I did quite a bit of searching and didn't find an identical problem. My issue is that when I open the template builder, the page becomes totally unresponsive (I'm working in Safari and using a child theme). No scrolling, clicking, anything. Everything else works just fine, pages are appearing as they should, etc. The whole Wordpress dashboard is AOK except for the Template Builder. </p> <p>Thanks for any help you can provide! </p> <p>(I saw another thread with a vaguely related issue that said it may be a plugin conflict, so deactivated plugin culprits with no luck.) </p> http://www.kriesi.at/support/topic/update-problemthis-theme-is-broken#post-75185 Mon, 10 Sep 2012 14:31:34 +0000 Devin 75185@http://www.kriesi.at/support/ <p>Hi John,</p> <p>Make sure that you can activate the Propulsion main theme before trying to activate the child theme. If you can, then make sure the path to the parent are still exactly the same and that the server didn't somehow rename the folder when you uploaded the most recent version.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/update-problemthis-theme-is-broken#post-74695 Thu, 06 Sep 2012 18:26:44 +0000 carriercarrier 74695@http://www.kriesi.at/support/ <p>Hi Nick!<br /> Thanks for the info, it will come in usefull.</p> <p>But what Im looking for is how do I do a normal update of my theme (parent theme or childtheme??) everytime Kriesi have a new update for us to download?</p> <p>I did it this way</p> <p>1 - aktivated a Twenty Eleven theme instead of my propulsion-child theme<br /> 2 - removed the 1,2 parent propulsion theme<br /> 3 - uploaded the 1,6 propulsion theme, via ftp<br /> 4- would like to aktivated my propulsion-child theme, but get the message..<br /> ""This theme is broken. Parent theme is missing., Please install the parent theme"</p> <p>thx again!<br /> John </p> http://www.kriesi.at/support/topic/update-problemthis-theme-is-broken#post-74574 Wed, 05 Sep 2012 19:56:36 +0000 Nick 74574@http://www.kriesi.at/support/ <p>Hi,</p> <p>Here is a good general tutorial on how Wordpress child themes are created. It's the same process for every theme. <a href="http://www.ostraining.com/blog/wordpress/child-theme/" rel="nofollow">http://www.ostraining.com/blog/wordpress/child-theme/</a> </p> <p>Thanks,</p> <p>Nick </p> http://www.kriesi.at/support/topic/update-problemthis-theme-is-broken#post-74432 Wed, 05 Sep 2012 04:58:12 +0000 carriercarrier 74432@http://www.kriesi.at/support/ <p>I have now deleted my old childtheme and redone a new one, then it works, but i lost all my customation.</p> <p>Could you please point me in a direction so that I can do it right NEXT TIME ;-)</p> <p>thx<br /> John </p> http://www.kriesi.at/support/topic/update-problemthis-theme-is-broken#post-74365 Tue, 04 Sep 2012 18:36:22 +0000 carriercarrier 74365@http://www.kriesi.at/support/ <p>Hi<br /> I have update propulsion to 1.6 and get this error message (in swedish) when I try to reactivate my childtheme</p> <p>"This theme is broken. Parent theme is missing., Please install the parent theme"</p> <p>I have installed propulsion via ftp 2 times, and it looks okey when activated.</p> <p><a href="http://www.carriercarrier.se/wordpress/aa" rel="nofollow">http://www.carriercarrier.se/wordpress/aa</a></p> <p>code for childtheme</p> <p>/*<br /> Theme Name: Propulsion Child<br /> Version: 2.0<br /> Description: Child theme for Propulsion.<br /> Author: Kriesi<br /> Author URI: <a href="http://www.kriesi.at" rel="nofollow">http://www.kriesi.at</a><br /> Template: Propulsion<br /> */</p> <p>@import url("../propulsion/style.css");</p> <p>I have not changed anything in the childtheme</p> <p>What am I doing wrong here?</p> <p>Thanks for all help!!!</p> <p>/ John from Sweden </p> http://www.kriesi.at/support/topic/several-issuesquestions#post-66739 Fri, 20 Jul 2012 09:45:55 +0000 Ismael 66739@http://www.kriesi.at/support/ <p>Hey,</p> <p>Sorry for the inconvenience. Glad we are able to help you.</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/several-issuesquestions#post-66731 Fri, 20 Jul 2012 09:33:45 +0000 rup 66731@http://www.kriesi.at/support/ <p>This is it!</p> <p>Thank you. </p>