Support Forum - Tag: bugs

Support Forum - Tag: bugs - Recent Posts http://www.kriesi.at/support/tags/bugs Support Forum - Tag: bugs - Recent Posts en-US Sat, 25 May 2013 05:10:25 +0000 http://bbpress.org/?v=1.0.2 <![CDATA[Search]]> q http://www.kriesi.at/support/search.php Kriesi on "Propulsion WooCommerce 2.0 Bug thread" http://www.kriesi.at/support/topic/propulsion-woocommerce-20-bug-thread#post-106125 Thu, 18 Apr 2013 14:36:11 +0000 Kriesi 106125@http://www.kriesi.at/support/ Hey Guys! Update will be released within the next 24 hours. I think we have solved and sorted most of the issues. If anything persists after you have upgraded to the next version let us know by opening a new thread. I am closing this one for now :) Thanks for all your help ;) Ismael on "Propulsion WooCommerce 2.0 Bug thread" http://www.kriesi.at/support/topic/propulsion-woocommerce-20-bug-thread#post-106041 Thu, 18 Apr 2013 09:34:33 +0000 Ismael 106041@http://www.kriesi.at/support/ Hi C2162, Is the other description area appear on the tab? Regards, Ismael C2162 on "Propulsion WooCommerce 2.0 Bug thread" http://www.kriesi.at/support/topic/propulsion-woocommerce-20-bug-thread#post-106029 Thu, 18 Apr 2013 08:39:56 +0000 C2162 106029@http://www.kriesi.at/support/ Any news on the next Propulsion theme update? I'm really looking forward to the removal of the double descriptions. Dude on "Propulsion WooCommerce 2.0 Bug thread" http://www.kriesi.at/support/topic/propulsion-woocommerce-20-bug-thread#post-105732 Tue, 16 Apr 2013 07:19:34 +0000 Dude 105732@http://www.kriesi.at/support/ Hey! Yes - maybe try another server/hoster if possible. Regards, Peter june_c21 on "Propulsion WooCommerce 2.0 Bug thread" http://www.kriesi.at/support/topic/propulsion-woocommerce-20-bug-thread#post-105614 Mon, 15 Apr 2013 09:19:24 +0000 june_c21 105614@http://www.kriesi.at/support/ i tried woo commerce team and my hosting , they can't find the problem too ... weird Dude on "Propulsion WooCommerce 2.0 Bug thread" http://www.kriesi.at/support/topic/propulsion-woocommerce-20-bug-thread#post-105169 Thu, 11 Apr 2013 10:45:00 +0000 Dude 105169@http://www.kriesi.at/support/ I'd recommend to ask the hoster if they can check the configuration. You can also try to contact the woocommerce dev team - <a href="http://www.woothemes.com/support/" rel="nofollow">http://www.woothemes.com/support/</a> - they've more experience with WooCommerce & the plugin configuration and they can provide better support when it comes to plugin related issues/questions. june_c21 on "Propulsion WooCommerce 2.0 Bug thread" http://www.kriesi.at/support/topic/propulsion-woocommerce-20-bug-thread#post-105135 Thu, 11 Apr 2013 01:05:31 +0000 june_c21 105135@http://www.kriesi.at/support/ hi nick , i asked my hosting , they said just by disable modsec which i did. i already disable the mod_security in my cpanel but it still doesn't work Nick on "Propulsion WooCommerce 2.0 Bug thread" http://www.kriesi.at/support/topic/propulsion-woocommerce-20-bug-thread#post-105042 Wed, 10 Apr 2013 09:12:21 +0000 Nick 105042@http://www.kriesi.at/support/ Hi June, I am seeing a weird error on one of your jquery files <a href="http://www.clipular.com/c?4682034=6OqMbrR51u2vmRNmVt9q6r04UgQ&f=.png" rel="nofollow">http://www.clipular.com/c?4682034=6OqMbrR51u2vmRNmVt9q6r04UgQ&f=.png</a> which is likely related to the problem with addresses since the error is about cookies. You need to contact your host since it looks like your Apache server may be misconfigured. <pre><code>Failed to load resource: the server responded with a status of 406 (Not Acceptable) <a href="http://eastbaywellness.com.sg/eastbayshops/wp-content/plugins/woocommerce/assets/js/jquery-cookie/jquery.cookie.min.js?ver=1.3.1" rel="nofollow">http://eastbaywellness.com.sg/eastbayshops/wp-content/plugins/woocommerce/assets/js/jquery-cookie/jquery.cookie.min.js?ver=1.3.1</a></code></pre> Thanks, Nick june_c21 on "Propulsion WooCommerce 2.0 Bug thread" http://www.kriesi.at/support/topic/propulsion-woocommerce-20-bug-thread#post-104957 Tue, 09 Apr 2013 15:24:16 +0000 june_c21 104957@http://www.kriesi.at/support/ hi , i having bug for my edit address page . i can't seems to edit address in woo commerce . my website is <a href="http://eastbaywellness.com.sg/eastbayshops/my-account/edit-address/" rel="nofollow">http://eastbaywellness.com.sg/eastbayshops/my-account/edit-address/</a> pls help Devin on "Broken Numbering" http://www.kriesi.at/support/topic/broken-numbering#post-104798 Mon, 08 Apr 2013 14:54:59 +0000 Devin 104798@http://www.kriesi.at/support/ Hi emilemc, It looks like you updated WooCommerce to 2.0+ but have not yet updated your theme files which has the updates to support the new WooCommerce version. Try re-downloading the theme files from your Downloads on themeforest and install the theme just like you did the first time to update it. Make sure to backup any changes you've made to the theme files themselves so that you can re-add any changes later. Regards, Devin emilemc on "Broken Numbering" http://www.kriesi.at/support/topic/broken-numbering#post-104744 Mon, 08 Apr 2013 06:39:30 +0000 emilemc 104744@http://www.kriesi.at/support/ Hi, For some or other reason, my theme as suddenly started acting strange. The numbers appear all over the page in between the products, as you can see here: <a href="http://supplementcentral.co.za/product-category/products-a-z/" rel="nofollow">http://supplementcentral.co.za/product-category/products-a-z/</a> I would really appreciate a solution Dude on "Propulsion WooCommerce 2.0 Bug thread" http://www.kriesi.at/support/topic/propulsion-woocommerce-20-bug-thread#post-104662 Sun, 07 Apr 2013 08:52:18 +0000 Dude 104662@http://www.kriesi.at/support/ 1) This will be fixed in the next update (which will be released next week). Open up wp-content\themes\propulsion\config-woocommerce\config.php and replace: <pre><code>remove_action( 'woocommerce_product_tabs', 'woocommerce_product_description_tab', 10 ); remove_action( 'woocommerce_product_tab_panels', 'woocommerce_product_description_panel', 10 );</code></pre> with: <pre><code>//remove_action( 'woocommerce_product_tabs', 'woocommerce_product_description_tab', 10 ); //remove_action( 'woocommerce_product_tab_panels', 'woocommerce_product_description_panel', 10 ); add_filter( 'woocommerce_product_tabs', 'avia_wc_tabs' );</code></pre> and at the very bottom of the file insert: <pre><code>function avia_wc_tabs( $tabs ) { unset( $tabs['description'] ); return $tabs; }</code></pre> 2) It's not possible to use the description tab for other content but you can use this extension: <a href="http://www.woothemes.com/products/woocommerce-tab-manager/" rel="nofollow">http://www.woothemes.com/products/woocommerce-tab-manager/</a> 3) Yes this changed with WC2.0. The short description tab represents the "excerpt text" of a product which does not support html tags, etc. You can only use plain text. This behavior is similar to standard post excerpts which don't support html tags too. You can try a plugin like: <a href="http://wordpress.org/extend/plugins/advanced-excerpt/" rel="nofollow">http://wordpress.org/extend/plugins/advanced-excerpt/</a> but I'm not sure if it works with products. 4) Search for following line in wp-content\themes\propulsion\config-woocommerce\config.php and replace: <pre><code>'title'=>__('Short Description','avia_framework'),</code></pre> with: <pre><code>'title'=>__('Details','avia_framework'),</code></pre> elizam on "Propulsion WooCommerce 2.0 Bug thread" http://www.kriesi.at/support/topic/propulsion-woocommerce-20-bug-thread#post-104631 Sat, 06 Apr 2013 20:44:04 +0000 elizam 104631@http://www.kriesi.at/support/ I have a couple of issues with product displays using Woo Commerce that sort of sound like what you've discussed here, but I am not sure. Please see this page as my example: <a href="http://oils4relief.com/product/lavender-essential-oil/" rel="nofollow">http://oils4relief.com/product/lavender-essential-oil/</a> 1. The text next to the image is repeated in the "Description" tab below. I actually entered this text in the "short description" box beneath the post box first, but then had to move it to the post box to get it to appear next to the image. Is this part of the known bug? It is not a problem to switch these around as I build products, unless this is going to get fixed in a future update of the plugin and mess up my display. What can/should I do to prevent this? 2. I would like to rename that "Description" tab to be "More Info" and use it to display additional text, images, etc. about the product. 3. I entered the text currently showing in the "short description" tab in the post body initially, but had to move it to short description to get it to show in the first tab. (See above questions about switching the order) 4. In the "short description" I also used html "p" tags and even tried "break" tags, but can not get it to correctly display paragraphs. 4. I do not want this first tab called "short description. I would like to rename it "Details" Where and how do I need to make these changes? Thanks, Liz Dude on "Propulsion WooCommerce 2.0 Bug thread" http://www.kriesi.at/support/topic/propulsion-woocommerce-20-bug-thread#post-104488 Fri, 05 Apr 2013 08:45:08 +0000 Dude 104488@http://www.kriesi.at/support/ Hi! The register-plugins.php can be found in the theme directory - navigate to \wp-content\themes\propulsion\includes\admin\ and there you'll find register-plugins.php. Regards, Peter elizam on "Propulsion WooCommerce 2.0 Bug thread" http://www.kriesi.at/support/topic/propulsion-woocommerce-20-bug-thread#post-104397 Thu, 04 Apr 2013 18:08:32 +0000 elizam 104397@http://www.kriesi.at/support/ Nick, 4 days ago you posted the info below on how to stop the forced install and activation of BBpress. I tried to follow this but couldn't find the /admin.register-plugins.php file in either wp-includes or the includes file in the BBpress plugin. I also looked for it in wp-admin. Nothing. Could you please provide the rest of the path or could there be a different file name for it? Thanks, Liz Hi, The bug about being forced to install BBpress can be fixed by opening up /includes/admin/register-plugins.php file and deleting everything inside it. Inside the now empty file, you should add the code found here <a href="http://pastebin.com/afxawCM1" rel="nofollow">http://pastebin.com/afxawCM1</a> Thanks, Nick Nick on "Propulsion WooCommerce 2.0 Bug thread" http://www.kriesi.at/support/topic/propulsion-woocommerce-20-bug-thread#post-103704 Sun, 31 Mar 2013 02:00:36 +0000 Nick 103704@http://www.kriesi.at/support/ Hi, The bug about being forced to install BBpress can be fixed by opening up /includes/admin/register-plugins.php file and deleting everything inside it. Inside the now empty file, you should add the code found here <a href="http://pastebin.com/afxawCM1" rel="nofollow">http://pastebin.com/afxawCM1</a> Thanks, Nick galerieLJ on "Propulsion WooCommerce 2.0 Bug thread" http://www.kriesi.at/support/topic/propulsion-woocommerce-20-bug-thread#post-103530 Thu, 28 Mar 2013 18:54:23 +0000 galerieLJ 103530@http://www.kriesi.at/support/ I tried with and without short description and it is still the same. Just wondering why this issue is not visible on all product pages. Please help. Devin on "Propulsion WooCommerce 2.0 Bug thread" http://www.kriesi.at/support/topic/propulsion-woocommerce-20-bug-thread#post-103497 Thu, 28 Mar 2013 15:22:24 +0000 Devin 103497@http://www.kriesi.at/support/ I believe that is related to not having any information in the short description field on a product. If you put in at least a single line of text there that should prevent the error from happening. Give that a try and please let us know :) galerieLJ on "Propulsion WooCommerce 2.0 Bug thread" http://www.kriesi.at/support/topic/propulsion-woocommerce-20-bug-thread#post-103483 Thu, 28 Mar 2013 14:44:20 +0000 galerieLJ 103483@http://www.kriesi.at/support/ Hi, After updating Propulsion to 1.9.1 I don't have the function.uasort warning ! Thanks for that. One bug is still remaining : On the woocommerce product pages I can see duplicate product description but not on all pages ! Really strange... As mentionned in the forum in functions.php I added : add_filter( 'woocommerce_product_tabs', 'remove_wc_tab' ); remove_action( 'woocommerce_product_tabs', 'woocommerce_product_description_tab', 10 ); remove_action( 'woocommerce_product_tab_panels', 'woocommerce_product_description_panel', 10 ); As you can see : This product page is fine : <a href="http://www.galerielj.com/produit/stefano-monfeli-pane-print1/" rel="nofollow">http://www.galerielj.com/produit/stefano-monfeli-pane-print1/</a> But this one is not : <a href="http://www.galerielj.com/produit/artist-swoon-print-monica-white/" rel="nofollow">http://www.galerielj.com/produit/artist-swoon-print-monica-white/</a> Is it supernatural ????????? Thanks Dude on "Propulsion WooCommerce 2.0 Bug thread" http://www.kriesi.at/support/topic/propulsion-woocommerce-20-bug-thread#post-103261 Wed, 27 Mar 2013 07:53:14 +0000 Dude 103261@http://www.kriesi.at/support/ Hi! See <a href="http://www.kriesi.at/support/topic/uasort-argument-missing-after-woocommerce-20-update" rel="nofollow">http://www.kriesi.at/support/topic/uasort-argument-missing-after-woocommerce-20-update</a> Regards, Peter Devin on "Propulsion WooCommerce 2.0 Bug thread" http://www.kriesi.at/support/topic/propulsion-woocommerce-20-bug-thread#post-100899 Tue, 12 Mar 2013 16:38:38 +0000 Devin 100899@http://www.kriesi.at/support/ Hello Everyone, We are consolidating all of bugs that have come up with the WooCommerce 2+ updates into a single thread for each theme. The support crew will be using your individual bug posts to add to this list and then soft closing that individual topic. Any fixes will be posted right here along with the bug so that everything is in one place. Hopefully this will help get things solved a little quicker and the next round of updates fully packed with enough bug squashing power to get things running great for everyone again :) Reported Bugs for Propulsion: bbPress alert is blocking access to some theme and woocommerce sections <pre><code>Install and activate the plugin. (You don't need to actually use it )</code></pre> There are two product sorting dropdowns and you want to remove the duplicate <pre><code>.shop_title_container .woocommerce-ordering{ display: none !important; }</code></pre> If you have any others that are not listed here you can report theme here or if you have already made a post on one you don't see here you can respond here with a link to it. We'll be deleting any responses once they have been recorded but leaving the topic open so that everyone is able to respond :) Regards, Devin Devin on "Theme update(s)" http://www.kriesi.at/support/topic/theme-updates-2#post-82500 Tue, 06 Nov 2012 12:58:09 +0000 Devin 82500@http://www.kriesi.at/support/ Hey Vanwero, No worries, the process to update really isn't that clear if you aren't used to working with premium themes :) Whenever you go to your Downloads on Theme Forest and re-download any file it will always be the most recent and updated version. So just re-download that whole zip package of the theme then un-zip it and inside will be the actual theme file as a zipped file that you can upload through the wordpress interface or unzip that theme file and upload it via ftp as Ismael said. Regards, Devin vanwero on "Theme update(s)" http://www.kriesi.at/support/topic/theme-updates-2#post-82480 Tue, 06 Nov 2012 09:17:20 +0000 vanwero 82480@http://www.kriesi.at/support/ Hi Ismael, thank you very much! This is really helpfull...! Didn't know these "procedures". One more question about number 3). => This is the general website you refer to. => Where can I download my update then? Do I just have to go to my ordered item and download it again? (Or is this still the same old version I've downloaded when I bought the theme a year ago?) Thans for this already! Vanwero Ismael on "Theme update(s)" http://www.kriesi.at/support/topic/theme-updates-2#post-82478 Tue, 06 Nov 2012 09:06:07 +0000 Ismael 82478@http://www.kriesi.at/support/ Hi Vanwero, 1.) You can check this inside your style.css (wp-content\themes\broadscope\style.css). Inside that file you can see something that looks like this: <pre><code>/* Theme Name: Broadscope Description: A sleek Business Theme by Kriesi - Update notifications available on twitter and facebook: <a href='http://twitter.com/kriesi'>Follow me on twitter</a> - <a href='http://www.facebook.com/pages/Kriesi/333648177216'>Join the Facebook Group</a> Version: 1.1.5 Author: Kriesi Author URI: <a href="http://www.kriesi.at" rel="nofollow">http://www.kriesi.at</a> */</code></pre> 2.) You can check this link: <a href="http://www.kriesi.at/support/topic/latest-theme-updates-please-check-if-yourre-using-an-outdated-theme-version">http://www.kriesi.at/support/topic/latest-theme-updates-please-check-if-yourre-using-an-outdated-theme-version</a> 3.) You can download it in: <a href="http://themeforest.net/">http://themeforest.net/</a> 4.) We don't have any notifications if there are updates or new version of the theme. However, we regularly update this link: <a href="http://www.kriesi.at/support/topic/latest-theme-updates-please-check-if-yourre-using-an-outdated-theme-version">http://www.kriesi.at/support/topic/latest-theme-updates-please-check-if-yourre-using-an-outdated-theme-version</a> on a regular basis so you can check if you have the latest version of your theme. 5.) Unzip the file that you can download from themeforest(broadscope.zip). Inside it you can see these folders _MACOSX, documentation, psd, etc. and a file named "version_broadscope.rtf". This file contains the changelogs. 6.) You can do this via ftp, just replace the old parent theme (broadscope) with the latest version of the broadscope theme. Hope this is helpful. :) Regards, Ismael vanwero on "Theme update(s)" http://www.kriesi.at/support/topic/theme-updates-2#post-82466 Tue, 06 Nov 2012 06:41:27 +0000 vanwero 82466@http://www.kriesi.at/support/ Hi all, I've a few questions about updating your theme etc. 1) Where can I see what version of the theme I am using 2) Where can I see if there is a newer version available to download 3) Where can I download this newer version? 4) Can I get a notification of a new version? (I work a lot with this theme for my customers) 5) Is there a way to see what's new in a newer theme-version? (bug-fixes, ....) 6) How do I execute a theme update? (I worked with a child theme) Thanks already for an answer! (Sorry for the list of questions, but this is quite important to keep everything working I assume?) greets, Vanwero Dude on "Broadscope ready for IE10?" http://www.kriesi.at/support/topic/broadscope-ready-for-ie10#post-78378 Wed, 03 Oct 2012 09:54:20 +0000 Dude 78378@http://www.kriesi.at/support/ I didn't test IE10 yet but I think you can download the testdrive/preview edition from: <a href="http://ie.microsoft.com/testdrive/" rel="nofollow">http://ie.microsoft.com/testdrive/</a> If we notice any bugs with the final IE10 browser we'll release a theme update. vanwero on "Broadscope ready for IE10?" http://www.kriesi.at/support/topic/broadscope-ready-for-ie10#post-78324 Wed, 03 Oct 2012 05:56:43 +0000 vanwero 78324@http://www.kriesi.at/support/ Hi, I'm using the broadscope-theme a lot with my customers! It's a great theme and I want to keep on working with it for a long time! In a while IE10 is coming out and I want to be prepared if needed!;-) So I'm questioning myself if the websites based on this broadscope-theme still gonna run fine in the new IE10? (with his possible whole new layout and features?) Are any expected problems that gonna occur? Or will it be an easy change? (maybe with an update of the theme?) Or is there a way that I can test my websites myself on IE10 somewhere? Thanks in advance already! Vanwero. Kriesi on "Woocommerce 1.5 and Abundance theme" http://www.kriesi.at/support/topic/woocommerce-15-and-abundance-theme#post-45441 Fri, 09 Mar 2012 18:27:25 +0000 Kriesi 45441@http://www.kriesi.at/support/ Hey guys! as Joni said the latest version of woocommerce is out now and it should fix the problems mentioned here :) Please update to the latest version, and if you encounter any issues create a new thread :) joni1601 on "Woocommerce 1.5 and Abundance theme" http://www.kriesi.at/support/topic/woocommerce-15-and-abundance-theme#post-45350 Fri, 09 Mar 2012 13:10:57 +0000 joni1601 45350@http://www.kriesi.at/support/ Hi all! Make sure that you have the latest Abundance version 1.3 and the latest WooCommerce version 1.5 (don't know if it's compatible with 1.5.1) To check this go to Admin Panel > Themes > and check the version of your theme. - JoNi hotspot on "Woocommerce 1.5 and Abundance theme" http://www.kriesi.at/support/topic/woocommerce-15-and-abundance-theme#post-45337 Fri, 09 Mar 2012 10:14:50 +0000 hotspot 45337@http://www.kriesi.at/support/ I also have these problems. Also the layout seems to be different, like the price...it's not showing up!!! Help us dude!