http://www.kriesi.at/support/tags/checkout Support Forum - Tag: checkout - Recent Posts en-US Sun, 19 May 2013 10:42:46 +0000 http://bbpress.org/?v=1.0.2 q http://www.kriesi.at/support/search.php http://www.kriesi.at/support/topic/cart-and-checkout-pages-not-showing-up#post-112174 Sat, 18 May 2013 16:53:50 +0000 zealouslongboards 112174@http://www.kriesi.at/support/ <p>Turn out it must be a problem with the USPS plugin. I have all of the plugins active except for that one and it seems to be working. What should I do? Thanks. </p> http://www.kriesi.at/support/topic/cart-and-checkout-pages-not-showing-up#post-112155 Sat, 18 May 2013 14:16:00 +0000 Devin 112155@http://www.kriesi.at/support/ <p>In that case, disable all other active plugins first and check things out again.</p> <p>Then, check your pages and make sure you only have *one* page for the shop, checkout, cart etc. Then check your pages *trash* and make sure anything inside of it is permanently deleted.</p> <p>Last, re-set all your woocommerce page settings in the woocommerce settings and try everything again.</p> <p>If at that point it still causes issues, switch the theme to one of the default wordpress themes and try the checkout again. If at that point you are still having issues, there may be an issue in the whole wordpress/woocommerce setup. </p> http://www.kriesi.at/support/topic/cart-and-checkout-pages-not-showing-up#post-112065 Fri, 17 May 2013 21:44:25 +0000 zealouslongboards 112065@http://www.kriesi.at/support/ <p>Hi,<br /> The pages are all set to the pages that I want. I double checked and the code is in all the pages as well. I went to the permalinks pages and changed everything to default but I am still running into the same problem.<br /> Bryce </p> http://www.kriesi.at/support/topic/cart-and-checkout-pages-not-showing-up#post-112019 Fri, 17 May 2013 18:13:09 +0000 Devin 112019@http://www.kriesi.at/support/ <p>Hi zealouslongboards,</p> <p>In your WooCommerce settings, the pages that woocommerce uses are selected in Settings&gt;Pages. So make sure each of your pages (shop, cart, checkout etc) are all selected and pointing to the correct pages there.</p> <p>Then, if you are still having issues try changing the wordpress permalinks to the default setting in wordpress Settings&gt;permalinks in case there is a slug name conflict or something like that.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/cart-and-checkout-pages-not-showing-up#post-111962 Fri, 17 May 2013 16:11:45 +0000 zealouslongboards 111962@http://www.kriesi.at/support/ <p>I double checked what you said and the settings were already as you had explained and the codes were already there. Still no luck. </p> http://www.kriesi.at/support/topic/cart-and-checkout-pages-not-showing-up#post-111807 Fri, 17 May 2013 02:06:48 +0000 Ismael 111807@http://www.kriesi.at/support/ <p>Hi,</p> <p>I cannot see them now. The cart and checkout page contains nothing. Please check the Cart page, then place this code on the Editor</p> <p><code>[woocommerce_cart]</code></p> <p>Check the Checkout page then add this </p> <p><code>[woocommerce_checkout]</code></p> <p>Also, check the layout for each page, Layout Options &gt; Choose a Page Layout &gt; Select, Default Layout.</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/cart-and-checkout-pages-not-showing-up#post-111694 Thu, 16 May 2013 16:41:42 +0000 zealouslongboards 111694@http://www.kriesi.at/support/ <p>I did add that code to the css. But I am still having customers saying that they can't reach the cart and checkout pages. I tried again today and I as well am not able to reach them. </p> http://www.kriesi.at/support/topic/cart-and-checkout-pages-not-showing-up#post-109375 Tue, 07 May 2013 00:24:41 +0000 Ismael 109375@http://www.kriesi.at/support/ <p>Hi,</p> <p>I tested your shop, I added a product then proceed to the cart. Everything is working fine then I proceed to the checkout and I find it to be working good. :)</p> <p>I just noticed the layout on "Bearings" is messed up. Please add this on your custom.css</p> <pre><code>.template-shop-single .product { overflow: hidden; clear: both; }</code></pre> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/cart-and-checkout-pages-not-showing-up#post-109371 Tue, 07 May 2013 00:04:51 +0000 zealouslongboards 109371@http://www.kriesi.at/support/ <p>Just had another email from a customer that wasn't able to get to the Cart or Checkout. It is all working fine on my end but I tried from a different computer and I am getting the same results. </p> http://www.kriesi.at/support/topic/cart-and-checkout-pages-not-showing-up#post-109368 Mon, 06 May 2013 23:22:04 +0000 zealouslongboards 109368@http://www.kriesi.at/support/ <p>Just messed around with it more and got it to work. Thanks! Love the theme. </p> http://www.kriesi.at/support/topic/cart-and-checkout-pages-not-showing-up#post-109367 Mon, 06 May 2013 23:20:39 +0000 zealouslongboards 109367@http://www.kriesi.at/support/ <p>Also I am using Flashlight theme and it is updated to the 2.3 version. </p> http://www.kriesi.at/support/topic/cart-and-checkout-pages-not-showing-up#post-109366 Mon, 06 May 2013 23:19:41 +0000 zealouslongboards 109366@http://www.kriesi.at/support/ <p>I am having a problem on my website (www.zealouslongboards.com). Customers can add products to the cart but when clicking on the cart or checkout page only the heading shows up and that is all. I tried switching back to the TwentyTwelve theme and everything was there. Thanks very much. </p> http://www.kriesi.at/support/topic/replete-woocommerce-20-bug-thread#post-105978 Wed, 17 Apr 2013 17:04:04 +0000 Kriesi 105978@http://www.kriesi.at/support/ <p>Will close this for now. All isues I could reproduce are solved and will be available in the next update. I couldn't reproduce any errors with the add to cart ajax button, so if you are encountering any issues with this please create a new thread and add as much information and links as possible. </p> http://www.kriesi.at/support/topic/replete-woocommerce-20-bug-thread#post-105953 Wed, 17 Apr 2013 15:06:19 +0000 tonidelacuesta 105953@http://www.kriesi.at/support/ <p>Thank you, Devin:</p> <p>I finally could fix the "#tab-description problem" by switching off the "Tiny MCE advance" plugin... just in case it could help to anyone else</p> <p>Toni. </p> http://www.kriesi.at/support/topic/replete-woocommerce-20-bug-thread#post-105116 Wed, 10 Apr 2013 19:47:27 +0000 Devin 105116@http://www.kriesi.at/support/ <p>The ones above are in addition to those added with 1.3.1. So installing the update gets you to the point where the above fixes would be needed but also generally 1.3 was the theme update to add Woocommerce 2.0 support. </p> http://www.kriesi.at/support/topic/replete-woocommerce-20-bug-thread#post-105109 Wed, 10 Apr 2013 18:16:25 +0000 tonidelacuesta 105109@http://www.kriesi.at/support/ <p>Thanks Devin</p> <p>I think I have done it right. When you say add the woocommerce 2.0 specific changes you mean the fixes above or those in the Replete folder?</p> <p>Best,</p> <p>Toni. </p> http://www.kriesi.at/support/topic/replete-woocommerce-20-bug-thread#post-105069 Wed, 10 Apr 2013 12:10:48 +0000 Devin 105069@http://www.kriesi.at/support/ <p>Hi Toni,</p> <p>You are still using Replete version 1.2. You need to download the most recent version of the theme files from your Downloads on Themeforest and then re-install the theme files on top of your current theme files to update and add in the WooCommerce 2.0 specific changes.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/replete-woocommerce-20-bug-thread#post-104962 Tue, 09 Apr 2013 15:59:20 +0000 tonidelacuesta 104962@http://www.kriesi.at/support/ <p>Hello:</p> <p>I have added some of these bugs to my quick CSS but on my site it still shows the product added message in the product page. It also shows product categories and it goes to the additional information part of the product page,(" #tab-description" is added to the url).</p> <p><a href="http://www.fixie-rider.com/producto/state-bicycles-co-matte-black-iii/#tab-description" rel="nofollow">http://www.fixie-rider.com/producto/state-bicycles-co-matte-black-iii/#tab-description</a></p> <p>Thank you,</p> <p>Toni. </p> http://www.kriesi.at/support/topic/checkout-form-layout-issues#post-104438 Fri, 05 Apr 2013 02:09:32 +0000 Ismael 104438@http://www.kriesi.at/support/ <p>Hi annanewide,</p> <p>I just checked it and it seems to have no problem. Try clearing the browser cache and check again.</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/checkout-form-layout-issues#post-104427 Fri, 05 Apr 2013 01:02:38 +0000 annanewidea 104427@http://www.kriesi.at/support/ <p>Hi, I've tried all of the above suggestions, but still experimenting issues with country dropdown on checkout page. Please help me to resolve the problem:<br /> <a href="http://www.nycandlefactory.com/checkout" rel="nofollow">http://www.nycandlefactory.com/checkout</a></p> <p>Thanks </p> http://www.kriesi.at/support/topic/checkout-page-bug#post-104381 Thu, 04 Apr 2013 16:04:45 +0000 Devin 104381@http://www.kriesi.at/support/ <p>Hi hotspot,</p> <p>For now the best option is to disable the search within the country option. You can try the css posted for Replete but it has had mixed results depending on the user: <a href="http://www.kriesi.at/support/topic/replete-woocommerce-20-bug-thread#post-100918" rel="nofollow">http://www.kriesi.at/support/topic/replete-woocommerce-20-bug-thread#post-100918</a></p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/checkout-page-bug#post-104376 Thu, 04 Apr 2013 15:50:36 +0000 hotspot 104376@http://www.kriesi.at/support/ <p>Hi Guys,</p> <p>Check out option to choose 'country', the pop up does not display correctly.<br /> you can disable it in the woocommerce settings, but its probably some css that needs to be tweaked.</p> <p>any suggestions </p> http://www.kriesi.at/support/topic/add-to-cart-is-failing#post-103873 Mon, 01 Apr 2013 16:39:08 +0000 Dude 103873@http://www.kriesi.at/support/ <p>Hi! </p> <p> I hope they can help you. Nevertheless I recommend to use another hoster - godaddy causes a lot of headaches. </p> <p> Regards,<br /> Peter </p> http://www.kriesi.at/support/topic/add-to-cart-is-failing#post-103818 Mon, 01 Apr 2013 14:10:21 +0000 smartyseo 103818@http://www.kriesi.at/support/ <p>Ok, thanks, I will try to contact woo theme support. </p> http://www.kriesi.at/support/topic/add-to-cart-is-failing#post-103757 Mon, 01 Apr 2013 06:36:58 +0000 Dude 103757@http://www.kriesi.at/support/ <p>To be honest I'm not sure how I can help you in this case because<br /> 1) The culprit is not the theme (because a theme switch doesn't change anything and you're still unable to use the add to cart button).<br /> 2) The hoster does not provide any logs which would help us to find the problem.</p> <p>I'd suggest to install woocommerce on another server from hoster. We have no other user reports regarding a broken add to cart function. Some users report that they've an issue with the ajax add to cart - however that's a different problem and not related to the standard "php based" add to cart functionality.</p> <p>Imho this is not a plugin/wordpress/woocommerce configuration problem but a server problem and you can't do anything on the admin side.</p> <p>You can also try to contact the woocommerce support staff: <a href="http://www.woothemes.com/support/" rel="nofollow">http://www.woothemes.com/support/</a> - maybe they stumbled over a similar problem in the past. </p> http://www.kriesi.at/support/topic/add-to-cart-is-failing#post-103756 Mon, 01 Apr 2013 06:16:48 +0000 smartyseo 103756@http://www.kriesi.at/support/ <p>Hi there guys, I'm still struggling with this. Any suggestions... </p> http://www.kriesi.at/support/topic/add-to-cart-is-failing#post-103555 Fri, 29 Mar 2013 01:09:03 +0000 smartyseo 103555@http://www.kriesi.at/support/ <p>I spoke to Godaddy - and they dont provide error logs for site based failures. Today, I completely uninstalled wordpress and reinstalled WP - and also Re-installed Replete Theme. </p> <p>I have the beginnings of a website - but it STILL DOES NOT WORK. It wont response to the "Add to Cart" when user clicks.</p> <p> I urgently need this to be fixed. Maybe I am doing something wrong on my Admin side?</p> <p>Any more suggestions?</p> <p>Thank you </p> http://www.kriesi.at/support/topic/add-to-cart-is-failing#post-103515 Thu, 28 Mar 2013 16:27:32 +0000 smartyseo 103515@http://www.kriesi.at/support/ <p>Okay, I will call them and let you know. Thank you </p> http://www.kriesi.at/support/topic/add-to-cart-is-failing#post-103434 Thu, 28 Mar 2013 07:02:17 +0000 Dude 103434@http://www.kriesi.at/support/ <p>Please ask your hosting provider (godaddy) if they can provide error logs or help you to debug the issue somehow. If 1-3) didn't solve the issue it's definitely a WooCommerce and/or server configuration issue because we eliminated all other "possible culprits". </p> http://www.kriesi.at/support/topic/add-to-cart-is-failing#post-103402 Thu, 28 Mar 2013 02:45:19 +0000 smartyseo 103402@http://www.kriesi.at/support/ <p>I spent some time on the phone today with my hosting provider (godaddy) to see if there was anything I can do to increase the memory. I even created a new php.ini file and increased the memory there. But that also did not work. </p>