http://www.kriesi.at/support/tags/chris Support Forum - Tag: Chris - Recent Posts en-US Thu, 20 Jun 2013 05:30:51 +0000 http://bbpress.org/?v=1.0.2 q http://www.kriesi.at/support/search.php http://www.kriesi.at/support/topic/product-pages-jump-automatically-to-tab-attributes#post-82111 Sat, 03 Nov 2012 18:27:47 +0000 Kriesi 82111@http://www.kriesi.at/support/ <p>Hey! Can you post a link to a product that has a description so I can take a look at it?<br /> Since this was fixed 5 months ago for the other themes I can not remember what exactly was the problem, and even then it might be a different problem now :)</p> <p>Cheers! </p> http://www.kriesi.at/support/topic/product-pages-jump-automatically-to-tab-attributes#post-81139 Fri, 26 Oct 2012 07:41:11 +0000 Dude 81139@http://www.kriesi.at/support/ <p>Afaik Flagship does not support WooCommerce out of the box but I'll mark this thread for Kriesi. He already fixed this issue for Abundance and hopefully he can tell us how to apply this fix to Flagship. </p> http://www.kriesi.at/support/topic/product-pages-jump-automatically-to-tab-attributes#post-80988 Thu, 25 Oct 2012 04:47:55 +0000 blueoxygen 80988@http://www.kriesi.at/support/ <p>I am also having this problem - please see <a href="http://thatsabreeze.com/?product=test-product" rel="nofollow">http://thatsabreeze.com/?product=test-product</a> and it jumps straight to the description. I am using the latest versions of both the Flagship theme AND WooCommerce so I am not sure what the problem could be. This is a very annoying problem. Please help, thanks! </p> http://www.kriesi.at/support/topic/product-pages-jump-automatically-to-tab-attributes#post-61642 Fri, 22 Jun 2012 09:16:43 +0000 Kriesi 61642@http://www.kriesi.at/support/ <p>Hey! Are you using the latest theme and woocommerce version? I can remember fixing a very similar bug some time ago which only happenend with outdated versions of the theme and woocommerce...</p> <p>You might want to try to update both, the theme as well as woocommerce and see if the problem persists... </p> http://www.kriesi.at/support/topic/product-pages-jump-automatically-to-tab-attributes#post-60878 Tue, 19 Jun 2012 06:30:22 +0000 Ismael 60878@http://www.kriesi.at/support/ <p>Hi pawoodster,</p> <p>I'm not really sure why that is happening, let me tag the rest of support to see the issue, they might know what is causing it.</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/product-pages-jump-automatically-to-tab-attributes#post-60029 Wed, 13 Jun 2012 14:38:27 +0000 pawoodster 60029@http://www.kriesi.at/support/ <p>Yes, disabled links and still jumps. </p> http://www.kriesi.at/support/topic/product-pages-jump-automatically-to-tab-attributes#post-59974 Wed, 13 Jun 2012 06:21:11 +0000 Ismael 59974@http://www.kriesi.at/support/ <p>Hi,</p> <p>Can you disable all other plugins except woocommerce, and try to check this is issue is still occuring.</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/product-pages-jump-automatically-to-tab-attributes#post-59845 Tue, 12 Jun 2012 17:02:52 +0000 pawoodster 59845@http://www.kriesi.at/support/ <p>Mine does the same as the link above from bozac. Please see his and give the solution here if possible. Thanks. </p> http://www.kriesi.at/support/topic/product-pages-jump-automatically-to-tab-attributes#post-59823 Tue, 12 Jun 2012 14:05:43 +0000 bozac 59823@http://www.kriesi.at/support/ <p>I have this saem issue. =( <a href="http://www.mytrickrc.com/shop/white-light-bar/" rel="nofollow">http://www.mytrickrc.com/shop/white-light-bar/</a> </p> http://www.kriesi.at/support/topic/product-pages-jump-automatically-to-tab-attributes#post-59744 Tue, 12 Jun 2012 04:05:30 +0000 Ismael 59744@http://www.kriesi.at/support/ <p>Hi,</p> <p>I tried to check your site, but I can't see it as it is under Maintenance mode.</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/menu-font-1#post-59471 Sat, 09 Jun 2012 06:28:08 +0000 Ismael 59471@http://www.kriesi.at/support/ <p>Hi Horreco,</p> <p>I think I can only help you change the menu font to what is the web safe fonts posted in <a href="http://www.ampsoft.net/webdesign-l/WindowsMacFonts.html">here</a>. Vollkorn fonts are using cufon fonts and I am not much familiar with it. I'll tag the rest of the support team, I think they can help you better with it.</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/menu-font-1#post-59215 Thu, 07 Jun 2012 14:57:31 +0000 Horreco 59215@http://www.kriesi.at/support/ <p>Hi, </p> <p>Thank you Ismael but that doesn't work ... i would like that the main menu get the Vollkorn fonts and, if it's possible, the body text too. </p> http://www.kriesi.at/support/topic/product-pages-jump-automatically-to-tab-attributes#post-59007 Wed, 06 Jun 2012 03:50:53 +0000 pawoodster 59007@http://www.kriesi.at/support/ <p>When I go to a single product page, it's automatically jumping to the product description and redirects the page url to #tab attributes. It skips the short description at the top of the page. I saw someone else had this problem and tried the quick CSS code given but it didn't work.</p> <p>.dual-sidebar .related.products .content {<br /> margin-left: 0;<br /> }</p> <p> I also disabled all plugins but it's still jumping down the page. Please help! Here is the url (please remove after looking thanks) </p> <p><a href="http://188.65.112.30/~jpsmachi/product/rico-hydraulic-cnc-press-brake-model-prcb-synchro/#tab-description" rel="nofollow">http://188.65.112.30/~jpsmachi/product/rico-hydraulic-cnc-press-brake-model-prcb-synchro/#tab-description</a> </p> http://www.kriesi.at/support/topic/slider-%e2%80%93-caption-unter-dem-bild-anzeigen#post-58666 Mon, 04 Jun 2012 07:05:26 +0000 Dude 58666@http://www.kriesi.at/support/ <p>Hallo,<br /> der PHP Code befindet sich in angular/includes/helper-slideshow.php - suche in dieser Datei nach der "function slide_attributes". Das Problem an dieser Modifikation ist, dass sie vermutlich eine Menge CSS Code Modifikationen benötigen wird, da die Caption derzeit nur als Overlay ausgelegt ist. Da ich derzeit an diversen Projekten arbeite habe ich leider keine Zeit, um bei dieser Modifikation/Anpassung zu helfen. Eine gute Seite für Freelancer ist jedoch: <a href="http://www.freelancer.com/" rel="nofollow">http://www.freelancer.com/</a> </p> http://www.kriesi.at/support/topic/shop-images-are-mega-stretched-in-safari#post-57987 Tue, 29 May 2012 20:00:11 +0000 Devin 57987@http://www.kriesi.at/support/ <p>Hi makproductions06,</p> <p>Do you happen to have this line in your Quick CSS?:<br /> <pre><code>#top .thumbnail_container img, #top .thumbnail_container a:hover img { height: 100% !important; }</code></pre> <p>I disabled it and it fixes the issue in Safari.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/shop-images-are-mega-stretched-in-safari#post-57949 Tue, 29 May 2012 17:19:34 +0000 makproductions06 57949@http://www.kriesi.at/support/ <p>I have tried Chrome, Firefox, IE, on both Mac and PC and everything looks fine. When i try Safari on Mac, PC and Iphone, Ipad, it looks like crap...</p> <p>Specially on Iphone, the theme looks totally broken on many different browsers. </p> <p>Journeyfilms.mbtdesigns.com<br /> journeyfilms.mbtesigns.com/shop</p> <p>Well, is there a way to disable the mobile version and the resizing based on screen width. Just have a fix width at 100% It would be better to have that, than have a destroyed theme that is unusable. It sucks that my clients primary browser is safari, kinda getting a lot of pressure on this one. </p> <p>Anything you guys can help me with would be great. Thanks. Maybe Big man K knows how to fix it. </p> http://www.kriesi.at/support/topic/shop-images-are-mega-stretched-in-safari#post-57918 Tue, 29 May 2012 13:25:16 +0000 Ismael 57918@http://www.kriesi.at/support/ <p>Hi markproduct,</p> <p>I really wish to help you but It's really looking good on my end(I'm using Windows 7 platform and Safari with the same version). I find it weird that the images are not only stretched vertically but somehow the angle is a bit twisted to the right in your screenshot, On my end, I can see all images appear in 212px x 307px(dimension) and its not stretched vertically and not a bit rotated to the right. This is the url that I'm looking: <a href="http://journeyfilms.mbtdesigns.com/shop/" rel="nofollow">http://journeyfilms.mbtdesigns.com/shop/</a>.</p> <p>I'll just tag the rest of the support team that might see the same kind of problem appearing on their end.</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/slider-%e2%80%93-caption-unter-dem-bild-anzeigen#post-57778 Mon, 28 May 2012 11:08:32 +0000 flipnix 57778@http://www.kriesi.at/support/ <p>Hallo zusammen,</p> <p>ich würde gerne die Beschreibung/Caption bei jedem Slider – also global – unter den Slider-Bildern (über die ganze Breite und mit transparentem Hintergrund) anzeigen lassen.<br /> Als Overlay auf dem Bild wirkt es – besonders bei mobilen Geräten – immer störend.</p> <p>Da ich mich mit PHP nicht gut auskenne, finde ich die Stelle nicht, an der ich das DIV für die Caption unter den eigentlichen Slider positionieren kann.</p> <p>Könnt ihr mir einen Tipp geben?</p> <p>Falls das komplizierter ist und in Arbeit ausartet, würde ich die Customization-Arbeit auch bezahlen.</p> <p>Gruß,</p> <p>Philipp </p> http://www.kriesi.at/support/topic/shop-images-are-mega-stretched-in-safari#post-57688 Sat, 26 May 2012 23:57:54 +0000 makproductions06 57688@http://www.kriesi.at/support/ <p>What in the world!!!!!! I have the same version too but it looks all wacked.. Same with my clients computer.. All stretchy. My Iphone and my Ipad are displaying the same issues, the theme is totally broken on mobile. Slider Captions, Columns underneath the slider are all jumbled. Images stretched. I have to scroll for minutes on i phone to get to the bottom of the stretched image. </p> <p>I'm lost on what to do. </p> http://www.kriesi.at/support/topic/shop-images-are-mega-stretched-in-safari#post-57489 Fri, 25 May 2012 01:58:59 +0000 Ismael 57489@http://www.kriesi.at/support/ <p>Hi makproduct,</p> <p>I'ts looking great on my end. The version of safari I'm using is 5.1.2(7534.52.7). On mobile devices, it is just showing one column for the products on my end.</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/frontpage-portfolio-items-displaying-incorrectly#post-57212 Wed, 23 May 2012 15:15:25 +0000 Devin 57212@http://www.kriesi.at/support/ <p>Hi abstractventures,</p> <p>Just to add a bit; We have been extremely inundated with support topics in the past two weeks so we are significantly slower in responding. </p> <p>In the future, self posting actually pushes the topic back in our Queue system which adds an additional delay. Its not the best system it seems but its how it works for now.</p> <p>As for the issue, if you've already tried regenerating your thumbnails I would suggest first disabling any plugins you have running. Just in case there is a conflict. This issues usually works itself out with a bit of refreshing of things so thats the next step. </p> <p>Remove the images from the posts, update them, then re-add them in. Check the visual bug again and see if its resolved. If not, go to the portfolio settings for that portfolio. I assume its in your dynamic template for that page so thats is where you'll need to change the settings. Deactivate the grayscale hover effect and save the template. Now, re-activate it and save again.</p> <p>Let us know how it goes and if it continues we can look deeper to see if there is something specifically causing this on your installation that is outside of the norm.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/frontpage-portfolio-items-displaying-incorrectly#post-57147 Wed, 23 May 2012 05:46:27 +0000 Ismael 57147@http://www.kriesi.at/support/ <p>Hi,</p> <p>Sorry for the delay in the response. We are having lots of inquiries lately. I had a hard time producing this error on my end, however I would still try to help you in many ways, but as of now, I don't think I can really fix this, so I'll just tag the rest of the support team, I know they can give you a better answer on this. :)</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/shop-images-are-mega-stretched-in-safari#post-57083 Tue, 22 May 2012 19:27:25 +0000 makproductions06 57083@http://www.kriesi.at/support/ <p><img src="http://i49.tinypic.com/2lxhtk.png"></p> <p>On safari 5.1.2</p> <p>happens on Ipad and Iphone too... =( </p> http://www.kriesi.at/support/topic/shop-images-are-mega-stretched-in-safari#post-57068 Tue, 22 May 2012 16:57:38 +0000 Devin 57068@http://www.kriesi.at/support/ <p>Hi makproductions06,</p> <p>Do you have a screenshot of whats happening? I'm not getting the same issues when viewing it now.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/frontpage-portfolio-items-displaying-incorrectly#post-56766 Mon, 21 May 2012 06:07:48 +0000 abstractventures 56766@http://www.kriesi.at/support/ <p>Cheers mate, but it didn't resolve the issue. </p> <p>I don't like fixing other people's bugs - but I think I'm going to have to; no response here by anyone linked with Kriesi. </p> http://www.kriesi.at/support/topic/frontpage-portfolio-items-displaying-incorrectly#post-56722 Sun, 20 May 2012 14:42:00 +0000 alan_82 56722@http://www.kriesi.at/support/ <p>Hi,</p> <p>I had the same problem, &amp; found a fix in another thread.<br /> I added this into the custom css section:</p> <p>#top #main .greyscale-image {<br /> width: 100%;<br /> height: auto;<br /> }</p> <p>Thread: <a href="http://www.kriesi.at/support/topic/trouble-with-size-of-the-greyscale-thumbnail-image-ahover-effect" rel="nofollow">http://www.kriesi.at/support/topic/trouble-with-size-of-the-greyscale-thumbnail-image-ahover-effect</a></p> <p>Hope it helps </p> http://www.kriesi.at/support/topic/frontpage-portfolio-items-displaying-incorrectly#post-56647 Sat, 19 May 2012 09:09:24 +0000 abstractventures 56647@http://www.kriesi.at/support/ <p>not even a response to say "super busy - will look at this in a few days" ? </p> http://www.kriesi.at/support/topic/frontpage-portfolio-items-displaying-incorrectly#post-56516 Fri, 18 May 2012 06:23:45 +0000 abstractventures 56516@http://www.kriesi.at/support/ <p>another day - another user telling me it looks bad. </p> http://www.kriesi.at/support/topic/frontpage-portfolio-items-displaying-incorrectly#post-56405 Thu, 17 May 2012 10:12:26 +0000 abstractventures 56405@http://www.kriesi.at/support/ <p>bump </p> http://www.kriesi.at/support/topic/shop-images-are-mega-stretched-in-safari#post-56316 Wed, 16 May 2012 17:50:22 +0000 makproductions06 56316@http://www.kriesi.at/support/ <p>journeyfilms.mbtdesigns.com</p> <p>Safari is stretching my shop images down by like 300%. In Chrome and Firefox it looks great. </p> <p>Kriesi need help on this one.!!!! </p>