http://www.kriesi.at/support/tags/crash Support Forum - Tag: Crash - Recent Posts en-US Mon, 20 May 2013 19:43:21 +0000 http://bbpress.org/?v=1.0.2 q http://www.kriesi.at/support/search.php http://www.kriesi.at/support/topic/flashlight-crashing-mobile-browsers#post-93447 Fri, 25 Jan 2013 16:38:31 +0000 Kriesi 93447@http://www.kriesi.at/support/ <p>Hi! </p> <p> Hey! next version of flashlight will automatically convert the gallery to work with our latest themes, in case you didnt do it yourself by now ;) </p> <p> Best regards,<br /> Kriesi </p> http://www.kriesi.at/support/topic/flashlight-crashing-mobile-browsers#post-89478 Wed, 26 Dec 2012 22:53:00 +0000 Nick 89478@http://www.kriesi.at/support/ <p>Hi,</p> <p>Your idea does make a lot of sense. The one drawback is that first time Wordpress admins may wind up destroying their websites. Fairly experienced people get into trouble moving Wordpress from localhost to a live site. Unless Dude's importer just has 1 button that says 'Start' and does everything else on its own, I would think hard before releasing such a device.</p> <p>Experienced people can work out the logic - just do a clean install and attach an image to a post in Flashlight. And do exactly the same on Choices with same image, etc. then export mysql tables from each database and compare the xml. Then its straight forward (never is).</p> <p>Thanks,</p> <p>Nick </p> http://www.kriesi.at/support/topic/flashlight-crashing-mobile-browsers#post-88926 Wed, 19 Dec 2012 09:14:08 +0000 dishdesigner 88926@http://www.kriesi.at/support/ <p>Thank You for your script efforts, Dude!<br /> You're a lifesaver...and seriously, I know you and Kriesi are busy and spending your time on this....I'm happy to PayPal you a holiday donation for your efforts....they're much appreciated!</p> <p>(And, actually, I was thinking....that little importer script might be a great incentive for you to get users of older themes to upgrade to newer mobile-responsive themes without having to recreate their portfolio galleries...marketing, marketing, marketing, no?...)</p> <p>:-) </p> http://www.kriesi.at/support/topic/flashlight-crashing-mobile-browsers#post-88921 Wed, 19 Dec 2012 08:59:45 +0000 Dude 88921@http://www.kriesi.at/support/ <p>It seems like Flashlight does not attach the images to the current post but to another "attachment holder" post which does not work with Choices/Replete, etc. I created a small importer script which doesn't work properly yet - I asked Kriesi to look into it. </p> http://www.kriesi.at/support/topic/flashlight-crashing-mobile-browsers#post-88894 Wed, 19 Dec 2012 04:19:20 +0000 Nick 88894@http://www.kriesi.at/support/ <p>Hi Darrin,</p> <p>If you downloaded from themeforest after November 3 then you have the correct version (1.8 or 1.9 are both referring to the same update). Your best bet is to always check themeforest and compare the number of the theme found there to the version number found in the styles.css file of the theme.</p> <p>Thanks,<br /> Nick </p> http://www.kriesi.at/support/topic/flashlight-crashing-mobile-browsers#post-88736 Tue, 18 Dec 2012 08:51:01 +0000 dishdesigner 88736@http://www.kriesi.at/support/ <p>Hi again Dude,</p> <p>I also wanted to pass along a little information about theme updates......I checked your General Questions post about "Latest Theme Updates" to make sure I'm using the latest versions of the themes in question.</p> <p>It says that Flashlight is up to version 1.9, but I deleted the theme completely and downloaded a fresh copy from Theme Forest, and the version they have posted for download still says it's version 1.8 in Style.css and in the Wordpress control panel....</p> <p>Could version 1.9 of Flashlight have code in it that tags the "featured images" attached to portfolio items as a "flashlight" gallery in the database somehow, and that is why the Gallery tab does not appear for me once I switch to the Choices theme?</p> <p>Also, I had to revert from Wordpress 3.5 back to version 3.4.2 about a week ago because after I upgraded to 3.5, the "Add Media" button above the post editor box would not work. I had no way to add media to the post content, whether it was already added to the Media Library or not.</p> <p>If Wordpress 3.5 is required for some reason to get the "Gallery" tab to show up in the thickbox dialog, I can upgrade again, fix all the galleries after switching to the Choices theme, and then downgrade WP back to 3.4.2 if needed....</p> <p>Best - Darrin </p> http://www.kriesi.at/support/topic/flashlight-crashing-mobile-browsers#post-88649 Mon, 17 Dec 2012 19:09:52 +0000 dishdesigner 88649@http://www.kriesi.at/support/ <p>Ah!<br /> I only WISH I could see that "Gallery(1)" tab in the thickbox window!<br /> It doesn't show up for me when I switch the theme from Flashlight to Choices.....<br /> Here is what I see when viewing an example portfolio item called "Justice Facilities":</p> <p><a href="https://dl.dropbox.com/u/30970105/TECH%20SUPPORT/Choices%20Add%20Image%20to%20Slideshow%20dialog.jpg" rel="nofollow">https://dl.dropbox.com/u/30970105/TECH%20SUPPORT/Choices%20Add%20Image%20to%20Slideshow%20dialog.jpg</a></p> <p>This is what I see when the theme is set to Flashlight:<br /> <a href="https://dl.dropbox.com/u/30970105/TECH%20SUPPORT/Flashlight%20portfolio%20gallery.jpg" rel="nofollow">https://dl.dropbox.com/u/30970105/TECH%20SUPPORT/Flashlight%20portfolio%20gallery.jpg</a></p> <p>Could it be that some underlying framework of mine needs to be updated?<br /> My dashboard says I am using Wordpress 3.4.2 with Flashlight v1.8 and Choices v.1.6 </p> http://www.kriesi.at/support/topic/flashlight-crashing-mobile-browsers#post-88551 Mon, 17 Dec 2012 09:01:24 +0000 Dude 88551@http://www.kriesi.at/support/ <p>Obviously it's a tedious task to reconfigure all slides however I think you can do this without wasting a lot of time. The reason is that all images are already part of the post gallery. Thus you don't need to search them in the media gallery but you can just select the "Gallery" tab in the thickbox window and attach all images to the slideshow. Then close the thickbox window, save the post and edit the next portfolio entry.</p> <p><a title='ImageShack - Image And Video Hosting' href='http://imageshack.us/photo/my-images/819/unbenanntakt.png/'><img src='http://img819.imageshack.us/img819/4610/unbenanntakt.png' /></a> </p> http://www.kriesi.at/support/topic/flashlight-crashing-mobile-browsers#post-88485 Sun, 16 Dec 2012 18:02:41 +0000 dishdesigner 88485@http://www.kriesi.at/support/ <p>Uh, hi again, Dude:</p> <p>I think what you said about "maybe needing to take care of the featured images because Flashlight uses the default wp image gallery whereas the other themes use a custom slideshow function based on post meta values" is a bit of a problem here....</p> <p>I had 63 portfolio galleries created using Flashlight, each with anywhere from 5-140 images attached! There are now 1500 portfolio images uploaded in my site....To recreate all of those galleries manually now by finding all the images in the Media Gallery to include in new galleries using Choices will be a huge undertaking. It took about a week for me to create them the first time using Flashlight...</p> <p>Can you recommend an easiest route to finding those gallery image sets from the Flashlight theme and recreating using Choice's custom slideshows?</p> <p>Could I activate Flashlight and go into each Portfolio's Upload Images dialog and take the gallery that was created and convert it somehow to a slideshow that's accessible when Choices is activated?</p> <p>(At this point, due to the time involved in re-uploading all those galleries or trying to piece them back together from the Media Gallery interface, it would probably be worth it to me if I hired a developer to write some SQL that would create arrays from the image tags in the Flashlight gallery database entries and create Choices slideshows...if that's even possible...I feel a little sick. If only I'd researched the mobile issue and chosen a responsive theme in the first place!)</p> <p>Thanks for your help... </p> http://www.kriesi.at/support/topic/flashlight-crashing-mobile-browsers#post-88469 Sun, 16 Dec 2012 15:52:56 +0000 dishdesigner 88469@http://www.kriesi.at/support/ <p>Super news.....I already bought Choices to make the switch!<br /> Best, Darrin </p> http://www.kriesi.at/support/topic/flashlight-crashing-mobile-browsers#post-88441 Sun, 16 Dec 2012 10:03:48 +0000 Dude 88441@http://www.kriesi.at/support/ <p>Yes, Flashlight is not responsive and it uses the old "fixed" 960px framework which won't scale down on smaller screens. All our themes use the same custom post type and the same taxonomy for portfolio entries - thus you can eg switch to Replete, Propulsion, Eunoia, Angular or Choices and your portfolio items will still work flawlessly. However you maybe need to take care of the featured images because Flashlight uses the default wp image gallery whereas the other themes use a custom slideshow function based on post meta values. </p> http://www.kriesi.at/support/topic/flashlight-crashing-mobile-browsers#post-88361 Sat, 15 Dec 2012 18:26:26 +0000 dishdesigner 88361@http://www.kriesi.at/support/ <p>Hello Ismael: Thanks for the suggestion.</p> <p>I went ahead and turned off all the plugins....there's not a single plugin active on the site (not even Akismet), and it is still crashing every mobile device browser I test it on.</p> <p>I also tested using WPTouch Pro to override the site and create a mobile theme only for mobile devices. Unfortunately, it will load the page menu fine, but every page comes up blank after the title! So, all the portfolio pages which use the Flexible Grid gallery type (99% of my site pages do) simply load as completely blank.</p> <p>I'm wondering if the code library used to create the Flexible Grid gallery type and the default autorotating background gallery is the culprit here (Avia JQuery?)...</p> <p>It's a bit of a bummer, though....if I can't get mobile devices to access the portfolio at all, either through the base Flashlight theme or using WPTouch Pro, it's a bit of a deal-breaker. I'll have to switch themes and rebuild all the portfolio pages I've created.</p> <p>Perhaps there is a mobile-specific Kriesi theme that could simply access the portfolios in the database I've already created and uploaded?...Actually, looking again at Kriesi's themes, I see that a number of the leading themes in the list specifically note that they are "responsive" and show screenshots with mobile devices in the header images, but Flashlight does not. Was Flashlight not designed to provide mobile support?</p> <p>If there is a theme I can switch to that will maintain all the portfolio items I've created using Flashlight, it will probably be simpler than troubleshooting a theme not intended for mobile support!</p> <p>Thanks - Darrin Hunter </p> http://www.kriesi.at/support/topic/flashlight-crashing-mobile-browsers#post-88305 Sat, 15 Dec 2012 08:01:14 +0000 Ismael 88305@http://www.kriesi.at/support/ <p>Hi dishdesigner,</p> <p>I don't have a mobile device that could test your site, so let me tag the rest of the support to check the issue.</p> <p>Just to add, I'm seeing this error on my end:<br /> <code>Uncaught TypeError: Cannot call method &#39;apply&#39; of undefined</code><br /> avia_fullscreen_slider.js,qver=1.0.0.pagespeed.jm.iR6ZcOLm3H.js:1</p> <p>Try to disable all your plugins and enable them one by one and check the site after enabling each plugin to check what's causing the issue.</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/flashlight-crashing-mobile-browsers#post-88260 Sat, 15 Dec 2012 01:26:36 +0000 dishdesigner 88260@http://www.kriesi.at/support/ <p>Hi all:</p> <p>I've been working on a blog site using Flashlight as the theme, and I've tested it using a fading background gallery (6 second autorotate). When I access the site on any iOS or Android mobile device, it crashes the browser!</p> <p>I've tested it with:<br /> iPhone 4S on Safari<br /> iPad 2 on Safari<br /> Nexus 7 Android on Chrome<br /> Samsung GSIII Android on Chrome</p> <p>They all crash when viewing the site. Sometimes, it will last throuh a few photo changes before crashing....sometimes I can get an actual page other than the home page to load from the menu, and then it will crash....</p> <p>A number of my pages use 'lazy loading' Flexible galleries that add images as the user scrolls down, and any page like that crashes the browser, too.</p> <p>So, I can't tell if it's the autorotating background galleries that is causing the crashing, or if it's the flexible galleries with the lazy loading......or, perhaps something else in the way I've configured things...</p> <p>The domain is dishdesign.com....<br /> Thanks for reading! </p> http://www.kriesi.at/support/topic/flashlight-portfolio-crashing-on-new-ipad-and-other-devices#post-82125 Sat, 03 Nov 2012 19:20:13 +0000 Kriesi 82125@http://www.kriesi.at/support/ <p>Hey! </p> <p> Hey Guys! Since The latest version of iOS I can no longer reproduce the issue. Just wanted to check back if its only me or if you still get crashes with iOS 6 or later... </p> <p> Regards,<br /> Kriesi </p> http://www.kriesi.at/support/topic/flashlight-portfolio-crashing-on-new-ipad-and-other-devices#post-75442 Tue, 11 Sep 2012 17:32:01 +0000 Devin 75442@http://www.kriesi.at/support/ <p>You can update the theme in the same way you first installed it. You'll need to download the most recent version of the theme files by re-downloading the theme from your Downloads on Themeforest then either upload the theme files via FTP or use the wordpress admin to overwrite everything.</p> <p>I can re-tag Kriesi on this topic as he is the only one able to test wit any apple devices but in the original posters issue he wasn't able to repoduce the isse on the demo site or his local copy.</p> <p>Can you try accessing the demo site and testing to see if you get the same errors? If not, disable all active plugins except woocommerce and try your site again to see if the issues resolves itself.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/flashlight-portfolio-crashing-on-new-ipad-and-other-devices#post-75121 Mon, 10 Sep 2012 06:40:55 +0000 rayzor00 75121@http://www.kriesi.at/support/ <p>Hi, My site also crashing on ipad and iphone on all gallery types, not all the time to be fair, mostly on when you click on the image to enlarge then it will crash. Full screen gallery seems ok. </p> <p>As you mentioned above if we update this may help, I am new to both wordpress and your theme, can you recommend the best and safest way to update your theme on my site?</p> <p>site link:</p> <p><a href="http://www.jemsphotography.co.uk/" rel="nofollow">http://www.jemsphotography.co.uk/</a> </p> http://www.kriesi.at/support/topic/flashlight-portfolio-crashing-on-new-ipad-and-other-devices#post-75078 Sun, 09 Sep 2012 18:05:56 +0000 Norton 75078@http://www.kriesi.at/support/ <p>Now it's real weird.</p> <p><a href="http://www.adufus.com/music-2/" rel="nofollow">http://www.adufus.com/music-2/</a></p> <p>On this page, if you select "display sidebar and contents on page load" it will only bring up 16 of the 20 images.<br /> If you hide the sidebar, all 20 images are available on the bottom thumb strip.</p> <p>I tried a bunch O'stuff. </p> http://www.kriesi.at/support/topic/flashlight-portfolio-crashing-on-new-ipad-and-other-devices#post-74966 Sat, 08 Sep 2012 18:47:42 +0000 Norton 74966@http://www.kriesi.at/support/ <p>Hi guys </p> <p>My site does the same thing.</p> <p><a href="http://adufus.com" rel="nofollow">http://adufus.com</a></p> <p>Flexible Grid.<br /> Displays grid but when you click an image the iPad browser abends. </p> <p>The background image behind the grid will Flickr sometimes.<br /> Please confirm the best setting.<br /> Also<br /> I'm using pages with galleries.<br /> Rather than portfolios because I couldn't figure out the difference.</p> <p>Some pages have over 20 images in the gallery. </p> <p>Also with Safari on my MacBook when there are a large number of images, the theme will divide the images into two sets. The user might not notice this and not se e the second set. </p> http://www.kriesi.at/support/topic/firefox-crash-angular-theme#post-73747 Fri, 31 Aug 2012 05:41:43 +0000 Dude 73747@http://www.kriesi.at/support/ <p>Hi! </p> <p> Sehr gut. Dies wäre hilfreich, falls andere User ebenfalls dieses Problem haben :) </p> <p> Best regards,<br /> Peter </p> http://www.kriesi.at/support/topic/firefox-crash-angular-theme#post-73674 Thu, 30 Aug 2012 17:00:55 +0000 Mya 73674@http://www.kriesi.at/support/ <p>Hey! </p> <p> Tagging Dude to this thread. </p> <p> Regards,<br /> Mya </p> http://www.kriesi.at/support/topic/firefox-crash-angular-theme#post-73535 Wed, 29 Aug 2012 21:10:29 +0000 AerosoulMedia 73535@http://www.kriesi.at/support/ <p>Hallo zusammen,</p> <p>vielen Dank für eure Hilfe. Es lag tatsächlich an einem Addon, Gott sei dank war es nicht firebug;-) Wenn ich mal dazu komme probiere ich alle durch und gebe bescheid um was für ein Addon es sich handelt!</p> <p>Grüße Seb </p> http://www.kriesi.at/support/topic/firefox-crash-angular-theme#post-72855 Sat, 25 Aug 2012 16:47:48 +0000 Dude 72855@http://www.kriesi.at/support/ <p>Hi! </p> <p> Hallo,<br /> probiere bitte einmal all Firefox Extensions/Addons zu deativieren und Firefox anschließend neu zu starten. Möglicherweise verursacht ein Browser Plugin das Problem. </p> <p> Best regards,<br /> Peter </p> http://www.kriesi.at/support/topic/firefox-crash-angular-theme#post-72561 Thu, 23 Aug 2012 19:46:36 +0000 AerosoulMedia 72561@http://www.kriesi.at/support/ <p>Hallo zusammen,</p> <p>ich habe ein großes Problem mit dem Angular Theme und firefox. Es stürzt ständig ab wenn ich meine Fotografie Seite aufrufe oder einige meiner Portfolio Arbeiten. Ich habe diesen Thread <a href="http://www.kriesi.at/support/topic/firefox-crashing-since-new-version-111" rel="nofollow">http://www.kriesi.at/support/topic/firefox-crashing-since-new-version-111</a> gelesen und den Download Helper gelöscht. Problem bleibt. Vielleicht könnt ihr euch das anschauen <a href="http://www.aerosoul-media.de/" rel="nofollow">http://www.aerosoul-media.de/</a></p> <p>Besten Dank,</p> <p>Sebastian </p> http://www.kriesi.at/support/topic/gallery-images-crashes#post-69147 Fri, 03 Aug 2012 02:18:38 +0000 Mya 69147@http://www.kriesi.at/support/ <p>Hi Gonzolo,</p> <p>Near as I can tell it's the 6th image (Titolo : “Composizione vegetale”) that's causing the crash. If I click on the 7th image and continue forward then the slideshow works but if I try to back the slideshow crashes again.</p> <p>I'm not entirely sure what would cause the issue other than the image size is too large or the filename contains a special character that is throwing the script off. Try removing the image then uploading again under a new filename. Also, look at the size of the image and reduce if necessary. In the meantime, I'm going to tag the rest of the support team to see if they might know of a cause. </p> <p>Team this is the error message I receive:<br /> <pre><code>&quot;A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: <a href="http://www.fondazionecargaleiro.it/wp-includes/js/jquery/jquery.js?ver=1.7.2:4&#038;quot" rel="nofollow">http://www.fondazionecargaleiro.it/wp-includes/js/jquery/jquery.js?ver=1.7.2:4&#038;quot</a>;</code></pre> <p>Regards,<br /> Mya </p> http://www.kriesi.at/support/topic/gallery-images-crashes#post-68946 Thu, 02 Aug 2012 12:23:52 +0000 gonzolo 68946@http://www.kriesi.at/support/ <p>Hello!<br /> Each type of gallery created in my site (www.fondazionecargaleiro.it ) crashes. When you scroll through images, the scrolling stops always at the fourth or fifth image! Is there any solutions?<br /> I don't install any plug in. I also use the theme as I bought it.<br /> Please answer soon !!! Thank you ! </p> http://www.kriesi.at/support/topic/flashlight-portfolio-crashing-on-new-ipad-and-other-devices#post-66253 Wed, 18 Jul 2012 04:06:10 +0000 Devin 66253@http://www.kriesi.at/support/ <p>Hi mszphotography,</p> <p>Can you try leaving the plugins deactivated? If that doesn't make a difference after a day or so, I would recommend trying to re-install the theme files again or potentially Wordpress if it continues.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/flashlight-portfolio-crashing-on-new-ipad-and-other-devices#post-65701 Sun, 15 Jul 2012 20:56:59 +0000 mszphotography 65701@http://www.kriesi.at/support/ <p>So, I deactivate ALL of the Plugins, and it still crashes.</p> <p>It also will cause crashes on my Posts.</p> <p>Anything else you can offer? </p> http://www.kriesi.at/support/topic/flashlight-portfolio-crashing-on-new-ipad-and-other-devices#post-65021 Wed, 11 Jul 2012 15:59:01 +0000 Kriesi 65021@http://www.kriesi.at/support/ <p>Hey!</p> <p>I can reproduce the issue when browsing your installation with my iPad. The strange thing is that it doesnt happen on my site nor on any other site I have seen yet, so the most likely explanation is an incompatibility with a plugin.</p> <p>The problem with the app crashing is that I cant tell from the javascript debuger what exactly is causing the problem so I would recommend to deactivate all wordpress plugins and test the site again, then activate them one by one. </p> <p>This will tell us if a plugin is really the cause of the problem and if so which one it is... </p> http://www.kriesi.at/support/topic/flashlight-portfolio-crashing-on-new-ipad-and-other-devices#post-64753 Tue, 10 Jul 2012 16:12:47 +0000 Devin 64753@http://www.kriesi.at/support/ <p>Thanks for updating and responding :)</p> <p>I've sent an email to Kriesi as well to hopefully get this sorted out asap :)</p> <p>Regards,</p> <p>Devin </p>