http://www.kriesi.at/support/tags/download Support Forum - Tag: download - Recent Posts en-US Thu, 23 May 2013 22:49:55 +0000 http://bbpress.org/?v=1.0.2 q http://www.kriesi.at/support/search.php http://www.kriesi.at/support/topic/psd-files-as-part-of-the-download#post-106222 Fri, 19 Apr 2013 10:16:15 +0000 no1_son 106222@http://www.kriesi.at/support/ <p>Thank you for the replies guys. Appreciate it. At least I know I have everything required to get on with it now. Cheers </p> http://www.kriesi.at/support/topic/psd-files-as-part-of-the-download#post-106106 Thu, 18 Apr 2013 12:25:16 +0000 Kriesi 106106@http://www.kriesi.at/support/ <p>I am sorry, there are no PSDs missing. I put everything I got into the folder. Problem is that once I get a basic idea on how a theme should look like I stop working in photoshop and start coding. I then add all the details on the go :) </p> http://www.kriesi.at/support/topic/psd-files-as-part-of-the-download#post-106092 Thu, 18 Apr 2013 12:09:58 +0000 Devin 106092@http://www.kriesi.at/support/ <p>Hi no1_son,</p> <p>Yes I believe it is the correct version. Since so much of the layout and design is done with the theme options, the PSD is there as a very basic layout to the theme showing the few actual graphic files.</p> <p>I'll tag Kriesi on the topic however just to double check.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/psd-files-as-part-of-the-download#post-105965 Wed, 17 Apr 2013 15:48:18 +0000 no1_son 105965@http://www.kriesi.at/support/ <p>Hi,</p> <p>Hope you can help. Am I correct in finding that there are only 3 basic PSD files for the theme design? I was expecting to find a little more graphics within the PSD. It seems like this might be one of the first edition PSDs that was created. There does not seem to be the same visual styling and detail applied to them as per the latest theme.</p> <p>Can you please clarify if this is correct or if there are other updated PSD files that I might be missing?</p> <p>Many thanks </p> http://www.kriesi.at/support/topic/audio-download-link#post-103135 Tue, 26 Mar 2013 11:55:19 +0000 Devin 103135@http://www.kriesi.at/support/ <p>Hi jakedohm,</p> <p>The browser determines what a user does with an mp3 file. The theme's only add-on/plugin type feature for the sermons is to put them into the player so that they can be be controlled by the user from the sermon(s) page.</p> <p>There are some solutions available to force certain file types to download on the users end but they are out of our area of support.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/audio-download-link#post-103023 Mon, 25 Mar 2013 21:04:19 +0000 jakedohm 103023@http://www.kriesi.at/support/ <p>Is there a way to add link to directly download the linked audio for a sermon? As you will see I've set one up that goes to the audio file, but it doesn't go to direct download. Is there a way for it to automatically start downloading? I thought you guys should have a plugin or something.<br /> Here's the website: <a href="http://sovereignredeemerchurch.com/sermons/" rel="nofollow">http://sovereignredeemerchurch.com/sermons/</a></p> <p>Thanks </p> http://www.kriesi.at/support/topic/loading-my-logo#post-91893 Wed, 16 Jan 2013 15:42:28 +0000 Devin 91893@http://www.kriesi.at/support/ <p>Hi Marylise,</p> <p>It sounds like you probably need to update the theme to the most recent version. Just go to your Downloads on Themeforest and re-download the theme. Then you can install the update in the same way you first installed the theme.</p> <p>If you have made any changes to the theme files themselves, you'll need to back those up so that you can re-apply them after the update.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/loading-my-logo#post-91749 Tue, 15 Jan 2013 19:51:12 +0000 Marylise 91749@http://www.kriesi.at/support/ <p>Hello, i put the new WordPress 3.5 on my site and i wanted to change my logo in Theme Options. When i click on "Upload Logo", the window is cut on the bottom at the left of my screen. It's impossible to scroll and i can see the whole window to choose my file and download my logo from my computer.<br /> It is because the new WP ?<br /> Help me please, because i bought your theme in april and i use working with it.<br /> Thank you. </p> http://www.kriesi.at/support/topic/theme-updates-2#post-82500 Tue, 06 Nov 2012 12:58:09 +0000 Devin 82500@http://www.kriesi.at/support/ <p>Hey Vanwero,</p> <p>No worries, the process to update really isn't that clear if you aren't used to working with premium themes :)</p> <p>Whenever you go to your Downloads on Theme Forest and re-download any file it will always be the most recent and updated version. So just re-download that whole zip package of the theme then un-zip it and inside will be the actual theme file as a zipped file that you can upload through the wordpress interface or unzip that theme file and upload it via ftp as Ismael said.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/theme-updates-2#post-82480 Tue, 06 Nov 2012 09:17:20 +0000 vanwero 82480@http://www.kriesi.at/support/ <p>Hi Ismael,</p> <p>thank you very much! This is really helpfull...! Didn't know these "procedures".</p> <p>One more question about number 3).<br /> =&gt; This is the general website you refer to.<br /> =&gt; Where can I download my update then? Do I just have to go to my ordered item and download it again? (Or is this still the same old version I've downloaded when I bought the theme a year ago?)</p> <p>Thans for this already!<br /> Vanwero </p> http://www.kriesi.at/support/topic/theme-updates-2#post-82478 Tue, 06 Nov 2012 09:06:07 +0000 Ismael 82478@http://www.kriesi.at/support/ <p>Hi Vanwero,</p> <p>1.) You can check this inside your style.css (wp-content\themes\broadscope\style.css). Inside that file you can see something that looks like this:<br /> <pre><code>/* Theme Name: Broadscope Description: &lt;strong&gt;A sleek Business Theme by Kriesi&lt;/strong&gt; - &lt;br/&gt; Update notifications available on twitter and facebook:&lt;br/&gt; &lt;a href=&#39;http://twitter.com/kriesi&#39;&gt;Follow me on twitter&lt;/a&gt;&lt;br/&gt; - &lt;a href=&#39;http://www.facebook.com/pages/Kriesi/333648177216&#39;&gt;Join the Facebook Group&lt;/a&gt; Version: 1.1.5 Author: Kriesi Author URI: <a href="http://www.kriesi.at" rel="nofollow">http://www.kriesi.at</a> */</code></pre> <p>2.) You can check this link: <a href="http://www.kriesi.at/support/topic/latest-theme-updates-please-check-if-yourre-using-an-outdated-theme-version">http://www.kriesi.at/support/topic/latest-theme-updates-please-check-if-yourre-using-an-outdated-theme-version</a></p> <p>3.) You can download it in: <a href="http://themeforest.net/">http://themeforest.net/</a></p> <p>4.) We don't have any notifications if there are updates or new version of the theme. However, we regularly update this link: <a href="http://www.kriesi.at/support/topic/latest-theme-updates-please-check-if-yourre-using-an-outdated-theme-version">http://www.kriesi.at/support/topic/latest-theme-updates-please-check-if-yourre-using-an-outdated-theme-version</a> on a regular basis so you can check if you have the latest version of your theme.</p> <p>5.) Unzip the file that you can download from themeforest(broadscope.zip). Inside it you can see these folders _MACOSX, documentation, psd, etc. and a file named "version_broadscope.rtf". This file contains the changelogs.</p> <p>6.) You can do this via ftp, just replace the old parent theme (broadscope) with the latest version of the broadscope theme.</p> <p>Hope this is helpful. :)</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/theme-updates-2#post-82466 Tue, 06 Nov 2012 06:41:27 +0000 vanwero 82466@http://www.kriesi.at/support/ <p>Hi all,</p> <p>I've a few questions about updating your theme etc.</p> <p>1) Where can I see what version of the theme I am using<br /> 2) Where can I see if there is a newer version available to download<br /> 3) Where can I download this newer version?<br /> 4) Can I get a notification of a new version? (I work a lot with this theme for my customers)<br /> 5) Is there a way to see what's new in a newer theme-version? (bug-fixes, ....)<br /> 6) How do I execute a theme update? (I worked with a child theme)</p> <p>Thanks already for an answer! (Sorry for the list of questions, but this is quite important to keep everything working I assume?)</p> <p>greets,<br /> Vanwero </p> http://www.kriesi.at/support/topic/images-with-no-lightbox-but-with-the-possibility-to-download-it#post-61671 Fri, 22 Jun 2012 10:58:46 +0000 futec 61671@http://www.kriesi.at/support/ <p>no .. only for special links ... for download print ready images.<br /> to provide it like press service</p> <p>but i have fix it with a plugin: (wordpress download monitor)<br /> <a href="http://wordpress.org/extend/plugins/download-monitor/" rel="nofollow">http://wordpress.org/extend/plugins/download-monitor/</a> </p> http://www.kriesi.at/support/topic/images-with-no-lightbox-but-with-the-possibility-to-download-it#post-61369 Thu, 21 Jun 2012 09:45:04 +0000 Ismael 61369@http://www.kriesi.at/support/ <p>Hello,</p> <p>Will you consider deactivating lightbox entirely?</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/images-with-no-lightbox-but-with-the-possibility-to-download-it#post-61107 Wed, 20 Jun 2012 10:12:09 +0000 futec 61107@http://www.kriesi.at/support/ <p>hello, </p> <p>We want to offer the possibility to download printable images on a extra press service page.</p> <p>Wenn we include an image with a link or ony a textlik .. it will be open in the lightbox an it get no posibility to download the image.</p> <p>thx for support and best regards<br /> Christian </p> http://www.kriesi.at/support/topic/login-to-download#post-61078 Wed, 20 Jun 2012 06:36:22 +0000 Dude 61078@http://www.kriesi.at/support/ <p>Hey! </p> <p> In this case you can use plugins like: <a href="http://wordpress.org/extend/plugins/email-before-download/" rel="nofollow">http://wordpress.org/extend/plugins/email-before-download/</a> and <a href="http://wordpress.org/extend/plugins/email-before-download/" rel="nofollow">http://wordpress.org/extend/plugins/email-before-download/</a> </p> <p> Best regards,<br /> Peter </p> http://www.kriesi.at/support/topic/login-to-download#post-61052 Wed, 20 Jun 2012 01:05:14 +0000 strategicandcreative 61052@http://www.kriesi.at/support/ <p>Hi Peter,</p> <p>We still want to make the download 'public' so that anyone can download it, we just wish to track who is downloading the file. Therefore by requiring LinkedIn authentication or requesting an email address, it allows us to contact the individuals who are interesting in our download at a future date. </p> http://www.kriesi.at/support/topic/login-to-download#post-60897 Tue, 19 Jun 2012 08:10:16 +0000 Dude 60897@http://www.kriesi.at/support/ <p>Hi! </p> <p> You can password protect the page or make it private (the option can be found underneath the "Publish/Update" button. </p> <p> Regards,<br /> Peter </p> http://www.kriesi.at/support/topic/login-to-download#post-60869 Tue, 19 Jun 2012 05:56:13 +0000 strategicandcreative 60869@http://www.kriesi.at/support/ <p>Hi!</p> <p>I have set up a page using Angular with access to download a document but I would like to set up some authentication prior to download as a way to track who is downloading the file. Is there way to create a pop-up screen or lightbox pop-up that requires users to login via LinkedIn or email in order to download the file? </p> http://www.kriesi.at/support/topic/product-downloads-not-working#post-48609 Tue, 27 Mar 2012 19:24:09 +0000 Devin 48609@http://www.kriesi.at/support/ <p>Hi esbyrt,</p> <p>Can you try changing the active theme to the default twentyeleven theme to see if this is a theme related issue or if maybe there is a conflict with WooCommerce and another plugin (or the plugin itself).</p> <p>Thanks,</p> <p>Devin </p> http://www.kriesi.at/support/topic/product-downloads-not-working#post-48441 Tue, 27 Mar 2012 03:00:32 +0000 esbyrt 48441@http://www.kriesi.at/support/ <p>I am using wordpress Abundance theme with Woocommerce to run the shopping cart. I can link my downloadable products to an image file and they work just fine but if I link to another type of file (zip txt etc) I get a 404 url not found error. Any suggestions? I have tried putting the file in various directories, including the same one the image download worked from, and no luck. </p> http://www.kriesi.at/support/topic/upload-to-wp-is-failing-due-to-the-theme-is-missing-the-stylecss#post-44387 Fri, 02 Mar 2012 14:39:24 +0000 Devin 44387@http://www.kriesi.at/support/ <p>Hi LEKelly,</p> <p>I am so sorry you had to go through so many hoops just to get started! Hopefully it all goes smoothly moving forward but it does not, we should be able to help you a little more now that the theme is installed :) </p> http://www.kriesi.at/support/topic/upload-to-wp-is-failing-due-to-the-theme-is-missing-the-stylecss#post-44276 Thu, 01 Mar 2012 19:36:13 +0000 LEKelly 44276@http://www.kriesi.at/support/ <p>Just to close this, I never did hear back from Envato support, but decided to try downloading the file one more time this afternoon, and lo and behold the missing flashlight.zip file was in this download. Uploaded easily via WP interface. I wasted a day yesterday but oh, well. </p> http://www.kriesi.at/support/topic/upload-to-wp-is-failing-due-to-the-theme-is-missing-the-stylecss#post-44052 Wed, 29 Feb 2012 17:00:04 +0000 LEKelly 44052@http://www.kriesi.at/support/ <p>Thanks, Devin. I'll contact Envato support. Almost ready to give up on this theme at this point... </p> http://www.kriesi.at/support/topic/upload-to-wp-is-failing-due-to-the-theme-is-missing-the-stylecss#post-44050 Wed, 29 Feb 2012 16:54:24 +0000 Devin 44050@http://www.kriesi.at/support/ <p>Hi LEKelly,</p> <p>First, delete the entire folder of Flashlight from your wp-content&gt;themes folder. It should only contain theme files and the others will mess it up (the psd, plugins and license folders are not to be put into your themes folder on the server).</p> <p>When you open the zip file you download from Themeforest it should look like this:<br /> <img src="http://i39.tinypic.com/wujct5.png"><br /> If it does NOT have the flashlight.zip file in it, you need to contact Envato support here: <a href="http://support.envato.com" rel="nofollow">http://support.envato.com</a> </p> http://www.kriesi.at/support/topic/upload-to-wp-is-failing-due-to-the-theme-is-missing-the-stylecss#post-44033 Wed, 29 Feb 2012 14:59:13 +0000 LEKelly 44033@http://www.kriesi.at/support/ <p>Thanks everyone for the tips, but I still need help.</p> <p>I downloaded the theme again this morning (my sixth time). It did not work in the wordpress interface, so I turned to Filezilla. I haven't used FTP in years, so that took a while to sort out. But after FTPing the theme, it is still not showing up in the WP Theme manager. All I see in my CPanel under WP-content&gt;Themes are the following files for Flashlight: documentation&gt;assets; license; plugins; psd.zip 1.6 2Mb; version_flashlight.rtf. I have never seen a flashlight.zip file. I know something's wrong because this looks nothing like what's in the 2011 Theme folder right below it, which has dozens of files.</p> <p>I can't believe I'm getting so hung up on Step #1. What am I missing (or better yet, what is my download missing?) </p> <p>Thanks for any further tips. </p> http://www.kriesi.at/support/topic/upload-to-wp-is-failing-due-to-the-theme-is-missing-the-stylecss#post-43969 Wed, 29 Feb 2012 04:54:19 +0000 joiseyg 43969@http://www.kriesi.at/support/ <p>Yes, there is a separate flashlight.zip and the style.css zip is in there. I had the same problem, so I uploaded straight to the themes folder using FireFTP in my Mozilla Firefox browser, but Filezilla or any of the other FTP's will work. </p> http://www.kriesi.at/support/topic/upload-to-wp-is-failing-due-to-the-theme-is-missing-the-stylecss#post-43966 Wed, 29 Feb 2012 04:18:09 +0000 Devin 43966@http://www.kriesi.at/support/ <p>Hi LEKelly,</p> <p>There should also be a flashlight.zip there too. Normally, the zipped folder you get from themeforest has everything inside of it as well as a zip version of the them which can be uploaded through the wordpress interface.</p> <p>Please try to re-download the zip file from Themeforest again just in case there was some kind of error in the original download. Sorry for the trouble! Hopefully this is an easy hurdle to tackle. </p> http://www.kriesi.at/support/topic/upload-to-wp-is-failing-due-to-the-theme-is-missing-the-stylecss#post-43944 Tue, 28 Feb 2012 22:54:42 +0000 LEKelly 43944@http://www.kriesi.at/support/ <p>This is what the unzipped folder contains. Are any of these even theme files? It was downloaded directly from ThemeForest like this. I'll try Filezilla next but I don't understand why this theme is different to upload than others.</p> <p>version_flashlight.rtf<br /> psd.zip<br /> plugins<br /> License<br /> documentation </p> http://www.kriesi.at/support/topic/upload-to-wp-is-failing-due-to-the-theme-is-missing-the-stylecss#post-43942 Tue, 28 Feb 2012 22:50:36 +0000 LEKelly 43942@http://www.kriesi.at/support/ <p>Thanks, I'll try Filezilla and doublecheck the file, too. </p>