http://www.kriesi.at/support/tags/email Support Forum - Tag: email - Recent Posts en-US Sun, 26 May 2013 00:13:14 +0000 http://bbpress.org/?v=1.0.2 q http://www.kriesi.at/support/search.php http://www.kriesi.at/support/topic/emails-contain-extra-linebreak-how-to-add-logo-to-email#post-113553 Fri, 24 May 2013 12:15:15 +0000 Dude 113553@http://www.kriesi.at/support/ <p>Finlly I wonder if you know of any plug-in might that might be good to improved email functionality and look?</p> <p>It depends - if you want to build advanced email forms + templates I'd recommend <a href="http://inoplugs.com/formidablepro">Formidable Contact Form</a>. If you deactivate the standard formidable stylesheet it will look like the standard contact form but you can customize the autoresponder text, the email content (html code), etc. </p> http://www.kriesi.at/support/topic/emails-contain-extra-linebreak-how-to-add-logo-to-email#post-113233 Thu, 23 May 2013 10:15:41 +0000 Suicide Rescue 113233@http://www.kriesi.at/support/ <p>In Enfold, i can add a contact form and also specify the text included in the automatic email sent to the visitor.<br /> The "Thank you" email the visitor automatically gets has extra line break so text does not look like i entered it + saved.</p> <p>Also I wonder if i can edit email template used so that i include logo or other image and if yes, where can i find this file?</p> <p>Finlly I wonder if you know of any plug-in might that might be good to improved email functionality and look?</p> <p>Here: <a href="http://suiciderescue.se/wordpress/pages/kontakta-suicide-rescue/" rel="nofollow">http://suiciderescue.se/wordpress/pages/kontakta-suicide-rescue/</a> my reply was suppose to be:</p> <p>Hej och tack för du kontaktat Suicide Rescue!</p> <p>Vi kommer att återkoppla till dig inom kort med anledning av ditt meddelande.<br /> I brådskande ärenden är du välkommen att slå oss en signal på telefon: 073-692 70 10</p> <p>Med vänliga hälsningar,</p> <p>Johan Sjöholm, Inititativtagare Suicide Rescue<br /> --</p> <p>But it looks like:</p> <p>Hej och tack för du kontaktat Suicide Rescue!</p> <p>Vi kommer att återkoppla till dig inom kort med anledning av ditt meddelande.</p> <p>I brådskande ärenden är du välkommen att slå oss en signal på telefon: 073-692 70 10</p> <p>Med vänliga hälsningar,</p> <p>Johan Sjöholm, Inititativtagare Suicide Rescue</p> <p>-- </p> http://www.kriesi.at/support/topic/emails-contain-extra-linebreak-how-to-add-logo-to-email#post-112974 Wed, 22 May 2013 14:39:40 +0000 Devin 112974@http://www.kriesi.at/support/ <p>Hi Suicide Rescue,</p> <p>Which emails do you mean? Depending on your setup there are three different layouts (at least) that you could be referencing so a bit more clarification is needed.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/emails-contain-extra-linebreak-how-to-add-logo-to-email#post-112715 Tue, 21 May 2013 15:56:30 +0000 Suicide Rescue 112715@http://www.kriesi.at/support/ <p>Hello, the email visitor recieve contain 1 extra linebreak and this makes email ugly.<br /> Also I would appreciate if you could tell me where or how i can add perhaps a header image on top of all emails with our logo<br /> and perhaps add html or css to email so that it looks better? </p> http://www.kriesi.at/support/topic/contact-page-email-not-working#post-112680 Tue, 21 May 2013 13:54:54 +0000 Devin 112680@http://www.kriesi.at/support/ <p>The best thing to do then is to contact GoDaddy and explain what is happening with your wordpress installation and ask what steps need to be done to get the mail function working properly (since its just an add on tot he php mail function).</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/contact-page-email-not-working#post-112538 Mon, 20 May 2013 19:58:32 +0000 duttonstuart 112538@http://www.kriesi.at/support/ <p>tried Mail - SMTP and the test email works ok.. but the wheel keeps then spinning and doesnt submit the form when in the page. </p> http://www.kriesi.at/support/topic/contact-page-email-not-working#post-112532 Mon, 20 May 2013 19:16:59 +0000 duttonstuart 112532@http://www.kriesi.at/support/ <p>best to mention that this website has been hosted on GoDaddy not sure if this makes a difference to the PHP Mail function. if so is there a workaround? </p> http://www.kriesi.at/support/topic/contact-page-email-not-working#post-112525 Mon, 20 May 2013 18:52:53 +0000 duttonstuart 112525@http://www.kriesi.at/support/ <p>domain registered email address does not work either.. is there something in wordpress I need to be checking or is this another issue? </p> http://www.kriesi.at/support/topic/contact-page-email-not-working#post-112505 Mon, 20 May 2013 17:33:16 +0000 duttonstuart 112505@http://www.kriesi.at/support/ <p>hmm.. tried contact form 7 and it didnt work either just hangs. Although when I use a different one it doesnt work either.. any suggestions? </p> http://www.kriesi.at/support/topic/contact-page-email-not-working#post-112490 Mon, 20 May 2013 16:37:48 +0000 duttonstuart 112490@http://www.kriesi.at/support/ <p>ah so a Yahoo email address may not work .. I may need to use a domain website an forward to their standard email. will give it a try. thanks </p> http://www.kriesi.at/support/topic/contact-page-email-not-working#post-112485 Mon, 20 May 2013 16:28:18 +0000 Devin 112485@http://www.kriesi.at/support/ <p>Hi duttonstuart,</p> <p>The form uses the default wp mail function, so you can test another plugin like Contact Form 7 and see if that works. You may also need to use a domain hosted email address if your server has spam protection for sending out emails from an address not based on the domain.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/contact-page-email-not-working#post-112472 Mon, 20 May 2013 15:58:28 +0000 duttonstuart 112472@http://www.kriesi.at/support/ <p>PS. This website goes live in the morning and would be great to get this resolved today so that it works ok from day 1 for the customer. </p> http://www.kriesi.at/support/topic/contact-page-email-not-working#post-112471 Mon, 20 May 2013 15:52:37 +0000 duttonstuart 112471@http://www.kriesi.at/support/ <p>Hi, I have changed the email address that the contact page email is going to but also tried to changed it back to default but nothing seems to be sending and there is no confirmation to say its gone.. It goes green when I post a contact page email but then just dissapears. do I need to set anything else in the theme or in admin to get this working? </p> <p>Thank you// </p> http://www.kriesi.at/support/topic/mail-link-problem#post-111486 Wed, 15 May 2013 22:29:42 +0000 Ismael 111486@http://www.kriesi.at/support/ <p>Hi,</p> <p>Good thing it worked. :)</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/mail-link-problem#post-111481 Wed, 15 May 2013 22:08:22 +0000 Asiertxu 111481@http://www.kriesi.at/support/ <p>Hi Ismael</p> <p>Thank you for your suggestions. That did the trick perfectly fine.<br /> Cheers. </p> http://www.kriesi.at/support/topic/mail-link-problem#post-111213 Wed, 15 May 2013 00:40:17 +0000 Ismael 111213@http://www.kriesi.at/support/ <p>Hi,</p> <p>Please remove the forward slash on /mailto:nervecentre@mindjuicer.com. See if it works.</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/mail-link-problem#post-111207 Tue, 14 May 2013 22:16:24 +0000 Asiertxu 111207@http://www.kriesi.at/support/ <p>Hi There</p> <p>I hope you can help.</p> <p>When I built the website, I place an email icon on the social icons bar with a link so anyone could email me back by clicking on the icon.<br /> See here... <a href="http://www.zorrrrro.com" rel="nofollow">http://www.zorrrrro.com</a> and click on the email icon on the top, right hand corner.</p> <p>For some reason that doesn't work anymore. Now if you click on the icon you get redirected to a 404 page.</p> <p>Can you help?</p> <p>Thanks. </p> http://www.kriesi.at/support/topic/apostrophes-in-company-name-not-being-presented-correctly-in-emails#post-109945 Thu, 09 May 2013 00:32:56 +0000 Ismael 109945@http://www.kriesi.at/support/ <p>Hi,</p> <p>Please check Woocommerce &gt; Settings &gt; Emails &gt; Email Sender Options &gt; "From" name. </p> <p>You can find the email templates on plugins/woocommerce/templates/emails/.</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/apostrophes-in-company-name-not-being-presented-correctly-in-emails#post-109851 Wed, 08 May 2013 18:49:30 +0000 VikR 109851@http://www.kriesi.at/support/ <p>I use WooCommerce, and sent myself a test Order Note. I noticed something. Our company name is "Freedom's Flame Candle Co." In the From field of the email I received, it is displayed as:</p> <p>"Freedom\&#39;s Flame Candle Co."</p> <p>The same sort of anomaly is seen at the bottom of the Order Note:</p> <p>"Freedom\’s Flame Candle Co. – Keep the Light of Freedom Burning"</p> <p>I contacted WooThemes about this and they replied:</p> <p>"I believe your theme makes template modifications and is causing the issue."</p> <p>Is this an issue with Replete?</p> <p>Thanks in advance for the info!</p> <p>Best,</p> <p>-Vik </p> http://www.kriesi.at/support/topic/contact-form-21#post-106766 Tue, 23 Apr 2013 10:37:54 +0000 Nick 106766@http://www.kriesi.at/support/ <p>Hi,</p> <p>Did you try to use the plugin I showed? Because it will give you a message that the mail is not working, that you can take a screen grab of, and show it to your host. Some support teams are not as rabid as us, so just keep pestering them politely and upbeat to just test it, because sometimes things enabled by default can be disabled during a bad reboot, and if they can just take a quick peek to see if it really is on.</p> <p>Thanks,</p> <p>Nick </p> http://www.kriesi.at/support/topic/contact-form-21#post-106726 Tue, 23 Apr 2013 05:38:51 +0000 Dude 106726@http://www.kriesi.at/support/ <p>Hi! </p> <p> Someone here: <a href="http://mindleaks.com/fixing-the-issue-of-contact-form-7-plugin-email-sending/" rel="nofollow">http://mindleaks.com/fixing-the-issue-of-contact-form-7-plugin-email-sending/</a> claims that it worked for him (crazydomains user). Nothing is lost yet :) </p> <p> Regards,<br /> Peter </p> http://www.kriesi.at/support/topic/contact-form-21#post-106588 Mon, 22 Apr 2013 11:52:13 +0000 darelecon 106588@http://www.kriesi.at/support/ <p>Thanks, I'll give that a shot in a day or two, but for now here's the host we are using to host the website.</p> <p><a href="http://www.crazydomains.com.au/" rel="nofollow">http://www.crazydomains.com.au/</a> </p> http://www.kriesi.at/support/topic/contact-form-21#post-106448 Sun, 21 Apr 2013 17:09:57 +0000 Dude 106448@http://www.kriesi.at/support/ <p>You can try to use the smtp plugin with Contact Form 7. Someone wrote a tutorial/how-to for godaddy: <a href="http://angstrey.com/index.php/2009/04/22/how-to-send-e-mail-with-wordpress-from-godaddy-windows-hosting/" rel="nofollow">http://angstrey.com/index.php/2009/04/22/how-to-send-e-mail-with-wordpress-from-godaddy-windows-hosting/</a> and <a href="http://angstrey.com/index.php/2009/07/20/contact-form-7s-failed-to-send-your-message-error/" rel="nofollow">http://angstrey.com/index.php/2009/07/20/contact-form-7s-failed-to-send-your-message-error/</a></p> <p>Where do you host your website? </p> http://www.kriesi.at/support/topic/contact-form-21#post-106429 Sun, 21 Apr 2013 12:36:54 +0000 darelecon 106429@http://www.kriesi.at/support/ <p>So the response after asking if php send mail was enabled was that it is by default.<br /> So I am at a loss as to how I get this working right now.</p> <p>But I'll try to persist through host and see if there's anything possibly wrong on their end. </p> http://www.kriesi.at/support/topic/contact-form-21#post-106025 Thu, 18 Apr 2013 08:25:25 +0000 Nick 106025@http://www.kriesi.at/support/ <p>Hi,</p> <p>A thousand things could cause the php mail function to become disabled, but each and every one of them will require your host to use linux command line with root access, and neither you or we can reach that on our own. Just send the host an email saying ''Hi, sorry to bother you, but could you enable the php send mail function for me please. Thank you for taking the time, "</p> <p>In the interim you can install this plugin and run another test and attach the results to the email <a href="http://wordpress.org/extend/plugins/check-email/" rel="nofollow">http://wordpress.org/extend/plugins/check-email/</a></p> <p>Thanks,</p> <p>Nick </p> http://www.kriesi.at/support/topic/contact-form-21#post-105834 Wed, 17 Apr 2013 07:31:33 +0000 darelecon 105834@http://www.kriesi.at/support/ <p>Ah ok, I'll look into that as soon as I have the time to and try and get it resolved through them.</p> <p>Is there anything else that could cause this to happen?</p> <p>Thanks. </p> http://www.kriesi.at/support/topic/contact-form-21#post-105830 Wed, 17 Apr 2013 07:04:33 +0000 Dude 105830@http://www.kriesi.at/support/ <p>If Contact Form 7 doesn't work too the wp_mail function doesn't function as expected. Please ask your hoster to check the php mail configuration (and to change the settings if necessary). Afaik hosters like hostgator and other "budget hoster" have severe problems with Wordpress &amp; the php mail function and I'd recommend to try another hoster in this case... </p> http://www.kriesi.at/support/topic/contact-form-21#post-105744 Tue, 16 Apr 2013 11:12:37 +0000 darelecon 105744@http://www.kriesi.at/support/ <p>Hey,</p> <p>Sorry I haven't being able to respond, this is something I'm setting up for my parents in my free time, seems that the Contact Form 7 didn't fix anything, so what's this wp_mail function you mentioned?</p> <p>Thanks. </p> http://www.kriesi.at/support/topic/problem-whith-email-from-contact-form#post-105647 Mon, 15 Apr 2013 15:22:24 +0000 CuteCase 105647@http://www.kriesi.at/support/ <p>I consulted the logs of my hosting and I found the cause:<br /> A parameter in the plugin Mailto Links<br /> - Protect email / Options have effect on / All contents (the whole &lt;body&gt;) =&gt; Don't check this option ! </p> http://www.kriesi.at/support/topic/problem-whith-email-from-contact-form#post-105644 Mon, 15 Apr 2013 14:34:25 +0000 CuteCase 105644@http://www.kriesi.at/support/ <p>nothing in Spam folder, and this is the same e-mail address.<br /> Previously, it worked very well.<br /> The problem arose after an update but I do not know exactly which one (WP, WooCommerce?). </p>