http://www.kriesi.at/support/tags/help Support Forum - Tag: help - Recent Posts en-US Sun, 19 May 2013 09:54:44 +0000 http://bbpress.org/?v=1.0.2 q http://www.kriesi.at/support/search.php http://www.kriesi.at/support/topic/slider-thumbnails-1#post-112015 Fri, 17 May 2013 18:09:53 +0000 joe88 112015@http://www.kriesi.at/support/ <p>Hi. I actually had the same question. I spent quite a bit of time trying to figure this out. Is there any suggestions on how we can re-enable the thumbnail setting? Thanks! </p> http://www.kriesi.at/support/topic/slider-thumbnails-1#post-111973 Fri, 17 May 2013 16:48:24 +0000 Nick 111973@http://www.kriesi.at/support/ <p>Hi,</p> <p>Your answer was given in 9 hours on a Friday evening and I am responding to you now on midnight Friday EST. If you know any support forum where the staff are such geeks as to work Friday nights, we will get even more geekier. :)</p> <p>Thanks,</p> <p>NIck </p> http://www.kriesi.at/support/topic/slider-thumbnails-1#post-111840 Fri, 17 May 2013 03:39:44 +0000 Ismael 111840@http://www.kriesi.at/support/ <p>Hi,</p> <p>Yes, it is not working because Kriesi disabled it. If you look in the demo, you can't see any thumbnail navigation. I'm having a hard time enabling the thumbnails again. I'll tag the rest of the support team to help us enable it. </p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/slider-thumbnails-1#post-111758 Thu, 16 May 2013 23:13:20 +0000 mdlhale 111758@http://www.kriesi.at/support/ <p>I talked with the creator of layers slider and they said that enfold might have a skin thats being over written so the thumbnails are not showing and I need to contact you to see how I can fix this. </p> http://www.kriesi.at/support/topic/slider-thumbnails-1#post-111743 Thu, 16 May 2013 21:00:02 +0000 mdlhale 111743@http://www.kriesi.at/support/ <p>I don't understand why the theme mentions premium support and i've asked 3 different questions in the last couple days without 1 answers. This is ridiculous </p> http://www.kriesi.at/support/topic/slider-thumbnails-1#post-111719 Thu, 16 May 2013 18:47:40 +0000 mdlhale 111719@http://www.kriesi.at/support/ <p>Hi, I have set the slider thumbnails to always show, but they still don't show up. Is there any reason this could be happening? My client really needs the thumbnails at the bottom. Thanks. </p> http://www.kriesi.at/support/topic/2-things-blog-page-and-featured-images#post-105777 Tue, 16 Apr 2013 15:52:03 +0000 Dude 105777@http://www.kriesi.at/support/ <p>Hi! </p> <p> Great - eventually we solved it :) </p> <p> Best regards,<br /> Peter </p> http://www.kriesi.at/support/topic/2-things-blog-page-and-featured-images#post-105753 Tue, 16 Apr 2013 13:03:03 +0000 LateForWork 105753@http://www.kriesi.at/support/ <p>GREAT IT WORKED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! </p> http://www.kriesi.at/support/topic/2-things-blog-page-and-featured-images#post-105717 Tue, 16 Apr 2013 06:06:43 +0000 Dude 105717@http://www.kriesi.at/support/ <p>The code should just affect single post page and I'm not sure why it's not working in your case. However try following css code instead and insert it into the quick css field:</p> <pre><code>.single-post .slideshow_container{ display: none !important; }</code></pre> http://www.kriesi.at/support/topic/2-things-blog-page-and-featured-images#post-105685 Mon, 15 Apr 2013 20:59:09 +0000 LateForWork 105685@http://www.kriesi.at/support/ <p>I changed the code and the image shows on the single post but not the blog feed sections. That is backwards to what i am wanting to display :( please help </p> http://www.kriesi.at/support/topic/2-things-blog-page-and-featured-images#post-105643 Mon, 15 Apr 2013 14:33:35 +0000 LateForWork 105643@http://www.kriesi.at/support/ <p>@dude i am not trying to remove the slider. I am trying to remove the feature image on the actual post page. I still want the featured image when they go to the blog page and see all the pots but hen clock to a specific post I do not want to see the featured image their. Hope this makes sense. <a href="http://www.LateForWorkLLC.com" rel="nofollow">http://www.LateForWorkLLC.com</a> </p> http://www.kriesi.at/support/topic/2-things-blog-page-and-featured-images#post-105582 Mon, 15 Apr 2013 06:03:17 +0000 Dude 105582@http://www.kriesi.at/support/ <p>If you want to remove the slider from the single post page open up wp-content\themes\brightbox\includes\loop-index.php and replace:</p> <pre><code>$slider = new avia_slideshow(get_the_ID()); echo $slider-&gt;display_small(&#39;page&#39;, $force_small_slider);</code></pre> <p>with:</p> <pre><code>if( is_single() ) { $slider = new avia_slideshow(get_the_ID()); echo $slider-&gt;display_small(&#39;page&#39;, $force_small_slider); }</code></pre> http://www.kriesi.at/support/topic/2-things-blog-page-and-featured-images#post-105326 Fri, 12 Apr 2013 16:59:15 +0000 LateForWork 105326@http://www.kriesi.at/support/ <p>i am editing the actual file i am using my ftp server to get to the files so i can change the code. </p> http://www.kriesi.at/support/topic/2-things-blog-page-and-featured-images#post-104797 Mon, 08 Apr 2013 14:52:31 +0000 Devin 104797@http://www.kriesi.at/support/ <p>If changes aren't taking effect immediately, make sure you are editing the actual file on the server and not just either making the changes locally on your own computer or editing a copy of the theme in an incorrect folder or something like that.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/2-things-blog-page-and-featured-images#post-104670 Sun, 07 Apr 2013 10:47:58 +0000 LateForWork 104670@http://www.kriesi.at/support/ <p>I must be missing something :( </p> http://www.kriesi.at/support/topic/bug-with-woosocial-plugin#post-103858 Mon, 01 Apr 2013 16:00:04 +0000 Nick 103858@http://www.kriesi.at/support/ <p>Hi,</p> <p>Put the social media buttons elsewhere. For example, you have a whole lot of empty real estate on the left side, why not put them there?</p> <p>Something like this below, but it would be better if you just moved them manually (since if you use css like below, it will have to be done with 4 media queries). under the left menu. Because otherwise you will have to turn off the hover functionality on the image since it will try to continue hovering even if its partially under the facebook popup.<br /> <pre><code>@media only screen and (min-width: 1160px) { #top .woo_share_buttons { left: -43em; top: 23.5em; position: absolute; }}</code></pre> <p><a href="http://www.clipular.com/c?3931055=0ubyH5sPj3BZ6wSp0FtbvpNFUBg&amp;f=.png" rel="nofollow">http://www.clipular.com/c?3931055=0ubyH5sPj3BZ6wSp0FtbvpNFUBg&amp;f=.png</a></p> <p>Thanks,</p> <p>NIck </p> http://www.kriesi.at/support/topic/bug-with-woosocial-plugin#post-103705 Sun, 31 Mar 2013 03:10:46 +0000 Mr. Mask 103705@http://www.kriesi.at/support/ <p>Hello<br /> I just used woosocial plugin<br /> I already ask plugin's developer, he help me out with css.<br /> It's already good, but I need help from you guys.</p> <p><a href="http://markandhans.com/shop/white-shirt" rel="nofollow">http://markandhans.com/shop/white-shirt</a><br /> Please look, press the "recommend" facebook<br /> and you will look the dropdown is behind the related product.<br /> how to make it more important than related product.</p> <p>Already tried z-index, but it's not work </p> http://www.kriesi.at/support/topic/audio-download-link#post-103135 Tue, 26 Mar 2013 11:55:19 +0000 Devin 103135@http://www.kriesi.at/support/ <p>Hi jakedohm,</p> <p>The browser determines what a user does with an mp3 file. The theme's only add-on/plugin type feature for the sermons is to put them into the player so that they can be be controlled by the user from the sermon(s) page.</p> <p>There are some solutions available to force certain file types to download on the users end but they are out of our area of support.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/slider-footer-sermon-player-gone#post-103109 Tue, 26 Mar 2013 07:29:40 +0000 Dude 103109@http://www.kriesi.at/support/ <p>Hey! </p> <p> Glad that it works now :) </p> <p> Regards,<br /> Peter </p> http://www.kriesi.at/support/topic/audio-download-link#post-103023 Mon, 25 Mar 2013 21:04:19 +0000 jakedohm 103023@http://www.kriesi.at/support/ <p>Is there a way to add link to directly download the linked audio for a sermon? As you will see I've set one up that goes to the audio file, but it doesn't go to direct download. Is there a way for it to automatically start downloading? I thought you guys should have a plugin or something.<br /> Here's the website: <a href="http://sovereignredeemerchurch.com/sermons/" rel="nofollow">http://sovereignredeemerchurch.com/sermons/</a></p> <p>Thanks </p> http://www.kriesi.at/support/topic/slider-footer-sermon-player-gone#post-103019 Mon, 25 Mar 2013 21:01:10 +0000 jakedohm 103019@http://www.kriesi.at/support/ <p>I downloaded and installed the theme again and it works, now I just have to reconfigure. Thanks for the help. </p> http://www.kriesi.at/support/topic/slider-footer-sermon-player-gone#post-102933 Mon, 25 Mar 2013 12:18:30 +0000 Devin 102933@http://www.kriesi.at/support/ <p>It looks like you have some content that is stopping the page from rendering. Either in the footer.php or possibly in a footer or sidebar widget or even in the database itself.</p> <p>You can try re-installing the theme files fresh by re-downloading theme from your downloads on Themeforest which will overwrite any changes you've made to the theme files and fix the issue if that is it.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/slider-footer-sermon-player-gone#post-102862 Sun, 24 Mar 2013 23:57:18 +0000 jakedohm 102862@http://www.kriesi.at/support/ <p>It still doesn't work. Also, I noticed that when I'm logged in, the WordPress Admin strip at the top doesn't show. And the sidebar reset the stuff I put on it to the normal for the theme. </p> http://www.kriesi.at/support/topic/slider-footer-sermon-player-gone#post-102737 Sat, 23 Mar 2013 03:33:30 +0000 Ismael 102737@http://www.kriesi.at/support/ <p>Hi,</p> <p>Please try to disable your plugins. See if it works.</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/slider-footer-sermon-player-gone#post-102687 Fri, 22 Mar 2013 17:56:34 +0000 jakedohm 102687@http://www.kriesi.at/support/ <p>Here's the link: <a href="http://hope.jakedohm.com" rel="nofollow">http://hope.jakedohm.com</a><br /> To answer your question, no. Not near the time of crash that I know of. </p> http://www.kriesi.at/support/topic/slider-footer-sermon-player-gone#post-102685 Fri, 22 Mar 2013 17:39:10 +0000 Devin 102685@http://www.kriesi.at/support/ <p>Hi jakedohm,</p> <p>Can you provide a link to the site so we can take a look?</p> <p>Have you done any changes to your installation: new plugins, theme update, plugin update, wordpress update etc?</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/slider-footer-sermon-player-gone#post-102676 Fri, 22 Mar 2013 16:29:54 +0000 jakedohm 102676@http://www.kriesi.at/support/ <p>The Slider, Footer, and Sermon Player are gone. Period. They show the place for the slider, endless pinwheel. Footer is completely gone, without a trace, and there is a place for the sermon player. But nothing shows. Could I get some help? </p> http://www.kriesi.at/support/topic/how-can-i-make-a-child-theme-for-replete-that-allows-me-to-override-styling#post-102109 Tue, 19 Mar 2013 18:50:17 +0000 Devin 102109@http://www.kriesi.at/support/ <p>Thanks for posting your fix kaylesimon :)</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/how-can-i-make-a-child-theme-for-replete-that-allows-me-to-override-styling#post-101899 Mon, 18 Mar 2013 18:02:14 +0000 kaylesimon 101899@http://www.kriesi.at/support/ <p>For those also struggling with this, the item that needs to be altered in replete-child/style.css is on line 5, not line 11. For me, Replete had to be changed to replete to match the name the theme uses for it's theme folder. Line 11 already had the lowercase, but line 5, where it says Templete: Replete, had to be changed to Template: replete, for this to work. Cheers! </p> http://www.kriesi.at/support/topic/how-can-i-make-a-child-theme-for-replete-that-allows-me-to-override-styling#post-101888 Mon, 18 Mar 2013 17:22:08 +0000 kaylesimon 101888@http://www.kriesi.at/support/ <p>When I install the replete-child theme, either via the dashboard or FTP, I get a message that says "The parent theme is missing. Please install the "Replete" parent theme." Even though the parent theme is right there. Does the change to functions.php have to be made in order to get the child theme to even work at all? And if so, what happens with the next update to replete, will the child theme stop working? </p>