http://www.kriesi.at/support/tags/ios Support Forum - Tag: iOS - Recent Posts en-US Thu, 23 May 2013 20:08:26 +0000 http://bbpress.org/?v=1.0.2 q http://www.kriesi.at/support/search.php http://www.kriesi.at/support/topic/ipad-main-menu#post-92757 Tue, 22 Jan 2013 04:44:51 +0000 Ismael 92757@http://www.kriesi.at/support/ <p>Hi FefoRipa,</p> <p>Try to add this code in your Quick CSS (located inside Choices &gt; Theme Options &gt; Styling) or custom.css (located inside wp-content/themes/choices/css):<br /> <pre><code>@media only screen and (min-width: 768px) and (max-width: 1024px) { .main_menu { position: relative; top: -20px; left: 50%; margin-left: -127px; } }</code></pre> <p>Hope this helps. :)</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/ipad-main-menu#post-92722 Mon, 21 Jan 2013 21:32:14 +0000 FefoRipa 92722@http://www.kriesi.at/support/ <p>Very good, it functions! Last question: how to center the dropdown? With your solution it is left aligned, i want it centered. Thank you very much! </p> http://www.kriesi.at/support/topic/ipad-main-menu#post-92715 Mon, 21 Jan 2013 20:45:54 +0000 Ismael 92715@http://www.kriesi.at/support/ <p>Hi,</p> <p>Edit js &gt; avia.js then find this code</p> <pre><code>// improves menu for mobile devices jQuery(&#39;.responsive .main_menu ul:eq(0)&#39;).mobileMenu({ switchWidth: 768, //width (in px to switch at) topOptionText: jQuery(&#39;.main_menu&#39;).data(&#39;selectname&#39;), //first option text indentString: &#39;&amp;nbsp;&amp;nbsp;&amp;nbsp;&#39; //string for indenting nested items</code></pre> <p>Replace switchWidth value to 1024, something like this</p> <pre><code>// improves menu for mobile devices jQuery(&#39;.responsive .main_menu ul:eq(0)&#39;).mobileMenu({ switchWidth: 1024, //width (in px to switch at) topOptionText: jQuery(&#39;.main_menu&#39;).data(&#39;selectname&#39;), //first option text indentString: &#39;&amp;nbsp;&amp;nbsp;&amp;nbsp;&#39; //string for indenting nested items</code></pre> <p>I haven't tried this since I don't have a mobile device to check it out. Let me know if it works.</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/ipad-main-menu#post-92581 Mon, 21 Jan 2013 10:19:32 +0000 FefoRipa 92581@http://www.kriesi.at/support/ <p>Hi everyone, I want to force the site to use mobile dropdown menu always when the access is made from a mobile device (tablet &amp; smartphone). This because the menu, on iPad and other tablet, if shown in vertical way, has displaying issues. </p> http://www.kriesi.at/support/topic/choices-videos-dont-play-on-mobile-devices-youtubevimeo-on-iphone-and-ipad#post-82129 Sat, 03 Nov 2012 20:37:25 +0000 Nick 82129@http://www.kriesi.at/support/ <p>Hi FWCMedia,</p> <p>Please check <a href="http://themeforest.net/signin" rel="nofollow">http://themeforest.net/signin</a> , the update has been released. SIgn in with the same name you used to purchase the theme and you will find it in the same location where you downloaded the original version.</p> <p>Thanks,</p> <p>Nick </p> http://www.kriesi.at/support/topic/choices-videos-dont-play-on-mobile-devices-youtubevimeo-on-iphone-and-ipad#post-82128 Sat, 03 Nov 2012 20:21:33 +0000 FWCMedia 82128@http://www.kriesi.at/support/ <p>Hey Kriesi, was the update pushed? I checked twitter/facebook and didn't see anything. Thanks in advance. </p> http://www.kriesi.at/support/topic/problems-with-facebook-likes-link-on-firefox-and-chrome-and-ios#post-81976 Fri, 02 Nov 2012 14:28:00 +0000 Kriesi 81976@http://www.kriesi.at/support/ <p>Hey! I have made some improvements to the script but actually I couldnt reproduce the issue you ware encountering on firefox. maybe it was fixed by facebook or mozilla. If you want to feel free to test the newest version and let us know your findings ;)</p> <p>Cheers </p> http://www.kriesi.at/support/topic/chrome-and-ios-issue#post-81827 Thu, 01 Nov 2012 15:54:56 +0000 Nick 81827@http://www.kriesi.at/support/ <p>Hi,</p> <p>I see enough of what you describe in Windows Safari browser, for me the text on the whole page smoothly transforms to opacity .5 lime green and then transforms back to its original colors (strangely text of every color is doing it. However if you look here <a href="http://www.kriesi.at/themes/angular/slideshow-frontpage-example/" rel="nofollow">http://www.kriesi.at/themes/angular/slideshow-frontpage-example/</a> , the slider demo, I don't see any problems. </p> <p>So the only thing that can be causing this is something added to the original theme. The best way to go about this, is to deactivate every single plugin, (if you dont want to do this on the live site, you can setup a development dev.your-domain.com, which is always a good idea). </p> <p>As you go through the plugins (jetpack and some kind of a link tracker, nextgen, some youtube video player *this one feels to me as a prime candidate* , then you got some sinister jquery variable hanging all alone which made me check your site for malware, you have none. however you are running an old version of Plesk control panel that must be updated ( <a href="http://sitecheck.sucuri.net/results/www.liebekuchen.co.uk/" rel="nofollow">http://sitecheck.sucuri.net/results/www.liebekuchen.co.uk/</a> ) .. but that's a warning.</p> <p>So please , we need to go one by one with the plugins till we find the culprit then see if we can substitute it and get you back on track.</p> <p>What device are you using ? and what version of ios?</p> <p>Thanks,</p> <p>Nick </p> http://www.kriesi.at/support/topic/chrome-and-ios-issue#post-81806 Thu, 01 Nov 2012 13:56:38 +0000 richardsb 81806@http://www.kriesi.at/support/ <p>Really, I have cleared browser cache as well as server cache and still see the pink text pulsating on slideshow transition, more importantly on iPhone the whole page flashes </p> http://www.kriesi.at/support/topic/chrome-and-ios-issue#post-81804 Thu, 01 Nov 2012 13:50:59 +0000 Devin 81804@http://www.kriesi.at/support/ <p>Hey richardsb,</p> <p>I'm not seeing the issue when I view your site now. It looks like, for me at least with Chrome, the issue is resolved now that the changes have been made.</p> <p>If you are still seeing it, try refreshing the page a few times to clear you local cache.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/chrome-and-ios-issue#post-81799 Thu, 01 Nov 2012 13:16:51 +0000 richardsb 81799@http://www.kriesi.at/support/ <p>Hi, Thanks for the quick reply.</p> <p>I have removed the JS you mentioned but this hasn't made any difference unfortunately. The fonts file I created but do not use the font-face functionality so this shouldn't cause conflict but I have moved it into the correct file location as it was within the css file not the fonts file which is what the code stipulates.</p> <p>Any other ideas? </p> http://www.kriesi.at/support/topic/chrome-and-ios-issue#post-81778 Thu, 01 Nov 2012 08:06:49 +0000 Nick 81778@http://www.kriesi.at/support/ <p>Hi,</p> <p>You have a file missing : angular/fonts/fonts.css</p> <p>Have you edited the template? Because something is breaking your slider, removing needed classes, etc... </p> <p>You have 'carouFredSel' plugin injecting lots of jquery and throwing js errors next to the slider. Would you please remove that, clear the cache, and see if everything starts working? </p> <p>Thanks,</p> <p>Nick </p> http://www.kriesi.at/support/topic/chrome-and-ios-issue#post-81740 Wed, 31 Oct 2012 18:38:13 +0000 Mya 81740@http://www.kriesi.at/support/ <p>Hi richardsb,</p> <p>I'm going to tag this for the support to test on their iOS devices.</p> <p>Regards,<br /> Mya </p> http://www.kriesi.at/support/topic/chrome-and-ios-issue#post-81676 Wed, 31 Oct 2012 12:40:59 +0000 richardsb 81676@http://www.kriesi.at/support/ <p>I appear to be getting an issue purely with Chrome and iOS devices.</p> <p><a href="http://www.liebekuchen.co.uk/" rel="nofollow">http://www.liebekuchen.co.uk/</a></p> <p>All bold text or colour text has a flash/movement when the slideshow has a transition? On iOS this is much worse as the whole page blinks</p> <p>Any ideas? </p> http://www.kriesi.at/support/topic/choices-videos-dont-play-on-mobile-devices-youtubevimeo-on-iphone-and-ipad#post-81627 Wed, 31 Oct 2012 02:50:54 +0000 Kriesi 81627@http://www.kriesi.at/support/ <p>K got the problem. Seems that ios6 has a different handling of touchstart and click events, a small modification to the slideshow should fix all the problems. ETA: next 16 hours.</p> <p>Thanks for your patience and your insights, they were very helpful in finding this error ;)</p> <p>Cheers! </p> http://www.kriesi.at/support/topic/choices-videos-dont-play-on-mobile-devices-youtubevimeo-on-iphone-and-ipad#post-81589 Tue, 30 Oct 2012 19:50:21 +0000 Devin 81589@http://www.kriesi.at/support/ <p>I think Kriesi is in update mode now so we should see some forward momentum from him on this issue soon :)</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/choices-videos-dont-play-on-mobile-devices-youtubevimeo-on-iphone-and-ipad#post-81580 Tue, 30 Oct 2012 19:30:54 +0000 FWCMedia 81580@http://www.kriesi.at/support/ <p>I installed Firebug but couldn't find anything. It still doesn't work on my site, your example site. I noticed that Kriesi has been posting on the Choices forum. I hope to see an update soon. Thanks! </p> http://www.kriesi.at/support/topic/choices-videos-dont-play-on-mobile-devices-youtubevimeo-on-iphone-and-ipad#post-80685 Mon, 22 Oct 2012 20:39:53 +0000 Nick 80685@http://www.kriesi.at/support/ <p>Hi,</p> <p>Thanks @FWCMedia. Last thing I expected was for Apple to put out substandard releases.</p> <p>Kriesi I am certain has an update strategy as always, so we are here with you.</p> <p>To install Firebug in ipad, just go here <a href="http://pastebin.com/SuT0h1sC" rel="nofollow">http://pastebin.com/SuT0h1sC</a> , copy that javascript, then bookmark any page you want, change the name of the book mark to Firebug, and paste the javascript where the bookmark url is (delete the bookmark url first). And when you want to launch firebug you just click the Firebug bookmark.</p> <p>Thanks,</p> <p>Nick </p> http://www.kriesi.at/support/topic/choices-videos-dont-play-on-mobile-devices-youtubevimeo-on-iphone-and-ipad#post-80677 Mon, 22 Oct 2012 19:11:09 +0000 FWCMedia 80677@http://www.kriesi.at/support/ <p>Nick, thank you for posting and investigating via "i" devices. Please try upgrading to iOS 6. We bought the Choices theme while running iOS 5 on my iPad and iPhone. Our site is very video heavy (all Vimeo.com embeds) and the videos played fine on my iPad and iPhone. As you described, they were an A. We were very pleased.</p> <p>Somehow, iOS 6 messed that up. Since the update, we can not play any videos. We are now directing people AWAY from our site to view our videos on Vimeo.com. This is not good. Please continue to push Kriesi to resolve this issue. Thanks.</p> <p>I am investigating Firebug for the iPad and will see what I can come up with to help you. Thanks. </p> http://www.kriesi.at/support/topic/choices-videos-dont-play-on-mobile-devices-youtubevimeo-on-iphone-and-ipad#post-80651 Mon, 22 Oct 2012 16:43:51 +0000 Nick 80651@http://www.kriesi.at/support/ <p>Hi,</p> <p>I just purchased an iPad3 finally with iOS 5 i guess(not sure which version but its asking to upgrade to 6, and I never used iOS before). I went to the Choices theme demo on kriesi.at:</p> <p>1) Top slider - right and left buttons work, slides show up, and buttons within slide itself work as well.</p> <p>2) Portfolio - I selected the 4 column portfolio with ajax. Images did not show up initially only the label below images, the sortable functionality worked. I clicked on the portfolio item label, and the ajax worked - opened up portfolio item on top of the page, but the image initially also didn't load only showing the spinning 'loading' icon for 20 seconds. I stopped it. Clicked on next slide. And all of a sudden it loaded.</p> <p>From that moment, all images on the website loaded fine so far. When I returned to the portfolio, all the portfolio item images loaded. They are clickable, but the sensitivity level is low so a single tap just makes the image of the portfolio item 'vibrate' i guess would be the word as it tries to fire the 'hover' effect, double tapping produces same result, but when I press my finger on the portfolio item image for a split second longer than a 'tap', the portfolio item opens up correctly. </p> <p>I installed firebug on the ipad ready to see some errors ... but there are no errors in both firebug and Safari debug tools. The first tag looks like &lt;html class="msie msie8 , even though i am on safari. Can any of you give some feedback please specific to the iPad as to how your experience differs from what I described? Because besides tweaking the sensitivity of the portfolio item image, I am not sure what else needs to be fixed.</p> <p>3) Vimeo video worked 100%. [The video that has the image of that lion/dog looking thing]. Youtube works 100% [Video of Lord of the Rings prequel]. </p> <p>I am installing a screen recorder on the iPad and will shortly post a video to illustrate my words better. But usability wise i give it a solid A, looks awesome.</p> <p>Please help us help you. What versions of ipad are you using? Is this first hand information or your clients experiencing problems. We are here to help straighten this out even if it means Kriesi having to buy each support team member 5 iPads to do it! :)</p> <p>Thanks,</p> <p>Nick </p> http://www.kriesi.at/support/topic/choices-videos-dont-play-on-mobile-devices-youtubevimeo-on-iphone-and-ipad#post-80488 Sat, 20 Oct 2012 13:48:15 +0000 Devin 80488@http://www.kriesi.at/support/ <p>I'm getting a bit more of a clear picture now. When loaded in through the add video button, the object is, I believe, able to detect the device used and change its own output accordingly. This is done by the video host and not the theme, ie youtube or vimeo.</p> <p>When its loaded in as a slide it may not be able to properly.</p> <p>Either way its additional information that should assist Kriesi in testing and fixing with ios products.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/choices-videos-dont-play-on-mobile-devices-youtubevimeo-on-iphone-and-ipad#post-80266 Thu, 18 Oct 2012 16:17:32 +0000 link6009 80266@http://www.kriesi.at/support/ <p>Hi oncorsolutions and Devin...</p> <p>Linking to a new page didn't work on my mobile device either! </p> <p>So, my interim solution is to "add video or iFrame" into the slider instead of using a "featured image" with a video link on it...THAT plays the video just fine on my mobile device, so for now, I'm okay. However, there is still one problem...on the iPhone, even though the video plays, the SLIDING no longer works. It seems that the slider in general has a problem with Apple mobile devices, both for linking to videos, and sliding.</p> <p>Here's my website, where you'll see that simply placing a video iFrame in the slider seems to work for showing video on the iPhone...but now the sliding is disabled on the iPhone. IT works fine for both sliding and video on desktops:</p> <p><a href="http://www.resultpal.com" rel="nofollow">http://www.resultpal.com</a></p> <p>I hope that these comments help to give Kriesi the full picture. My feeling is that, while there may be a flash component to this problem, the real issue also involves linking to any other page from the slider image. </p> http://www.kriesi.at/support/topic/choices-videos-dont-play-on-mobile-devices-youtubevimeo-on-iphone-and-ipad#post-80128 Wed, 17 Oct 2012 19:39:13 +0000 Devin 80128@http://www.kriesi.at/support/ <p>That is a good interim solution oncorsolutions and thank you for the additional update Dude.</p> <p>Hopefully Kriesi will have the next set of updates out swiftly once the new theme is released :)</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/choices-videos-dont-play-on-mobile-devices-youtubevimeo-on-iphone-and-ipad#post-80083 Wed, 17 Oct 2012 14:43:48 +0000 oncorsolutions 80083@http://www.kriesi.at/support/ <p>I have the same issue as I use Apple products... I think the videos are being played using Flash (correct me if I am wrong). If that is the case, Apple mobile devices will not be able to play the videos. In the mean time, you might just want to embed the video on an internal page (a non-flash version) and link to that page from the slider. Not ideal, but a work-around until Kriesi has a chance to review. </p> http://www.kriesi.at/support/topic/choices-videos-dont-play-on-mobile-devices-youtubevimeo-on-iphone-and-ipad#post-79897 Tue, 16 Oct 2012 05:34:14 +0000 Dude 79897@http://www.kriesi.at/support/ <p>Afaik Kriesi releases a new theme this week and afterwards he'll start to release updates for all existing themes. If you want a refund you need to contact the envato support staff: <a href="http://support.envato.com/" rel="nofollow">http://support.envato.com/</a> because envato is your contract partner. I can't test the website with an iphone/ipad but I tested eg <a href="http://www.alimmenta.com/videos-alimmenta/" rel="nofollow">http://www.alimmenta.com/videos-alimmenta/</a> with my lg700p (android 4 ICS phone) and Firefox Mobile (+ the standard Android Chrome browser) and the youtube videos played flawlessly. </p> http://www.kriesi.at/support/topic/choices-videos-dont-play-on-mobile-devices-youtubevimeo-on-iphone-and-ipad#post-79849 Mon, 15 Oct 2012 20:52:33 +0000 Devin 79849@http://www.kriesi.at/support/ <p>Hi All,</p> <p>Unfortunately I do not have an update on if or when a fix will be deployed. As far as I know Kriesi is the only one that actually has any apple device for testing so even checking into the issue is difficult and is also the only one able to update theme files.</p> <p>Updates/releases are always announced on Kriesi's twitter here and is his suggested avenue for keeping track of them; <a href="https://twitter.com/kriesi" rel="nofollow">https://twitter.com/kriesi</a></p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/choices-videos-dont-play-on-mobile-devices-youtubevimeo-on-iphone-and-ipad#post-79746 Mon, 15 Oct 2012 02:53:23 +0000 link6009 79746@http://www.kriesi.at/support/ <p>I had the same exact question...they closed the topic and promised to provide a fix...but there is no indication of WHEN the fix will come, or HOW we will be notified except for checking back occasionally as you and I have done. This is not very cool. I REALLY love Kriesi's work, but this is not the best customer service. I've already purchased the theme, so as a customer, I deserve that it works, and if it isn't, I deserve some accountability from the Kriesi team. They should at least tell us WHEN it will be fixed and HOW we will be informed.</p> <p>If I don't get some response on those two questions, what are my options? Get a refund and buy a better theme? </p> http://www.kriesi.at/support/topic/choices-videos-dont-play-on-mobile-devices-youtubevimeo-on-iphone-and-ipad#post-79708 Sun, 14 Oct 2012 14:10:09 +0000 Dietista 79708@http://www.kriesi.at/support/ <p>Any update about this issue? It happens since two weeks ago and there is not a solution. Any idea?</p> <p><a href="http://www.kriesi.at/support/topic/choices-videos-wont-play-on-mobile-devices-youtubevimeo-on-iphone-and-ipad" rel="nofollow">http://www.kriesi.at/support/topic/choices-videos-wont-play-on-mobile-devices-youtubevimeo-on-iphone-and-ipad</a> </p> http://www.kriesi.at/support/topic/problems-with-facebook-likes-link-on-firefox-and-chrome-and-ios#post-76237 Mon, 17 Sep 2012 15:13:35 +0000 Devin 76237@http://www.kriesi.at/support/ <p>Hey kerrycrocker,</p> <p>Not that I know of no. This is a bit more in depth fix but the way he usually works is to do his entire list of updates at once (usually at the end of the month) and then release theme updates.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/problems-with-facebook-likes-link-on-firefox-and-chrome-and-ios#post-76229 Mon, 17 Sep 2012 14:44:25 +0000 kerrycrocker 76229@http://www.kriesi.at/support/ <p>Hi,<br /> Just wondering if Kriesi has been able to evaluate when this fix might make it into his schedule? </p>