http://www.kriesi.at/support/tags/iphone Support Forum - Tag: iphone - Recent Posts en-US Sun, 19 May 2013 19:51:38 +0000 http://bbpress.org/?v=1.0.2 q http://www.kriesi.at/support/search.php http://www.kriesi.at/support/topic/problem-on-ipad-and-iphone#post-111804 Fri, 17 May 2013 01:56:00 +0000 Ismael 111804@http://www.kriesi.at/support/ <p>Hi,</p> <p>I don't have these mobile devices so let me tag Devin to check this out. :)</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/problem-on-ipad-and-iphone#post-111688 Thu, 16 May 2013 16:09:03 +0000 Leopold_Gnosov 111688@http://www.kriesi.at/support/ <p>Hi! </p> <p>Ipad and iphone problems:<br /> 1) You have to click twice on the portfolio thumbnails to open it. People don't realize it, they click once and than they just wait, complaining about the connection speed.<br /> 2) On the iphone, when you open full screen image, you cant leaf images by clicking on it. Its very uncomfortable to push the very small button below.<br /> Thank you! </p> http://www.kriesi.at/support/topic/widget-posts-arent-formatting-properly-on-iphone#post-103597 Fri, 29 Mar 2013 15:21:05 +0000 Devin 103597@http://www.kriesi.at/support/ <p>Glad we could help :)</p> <p>Let us know if you have any other questions or issues.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/widget-posts-arent-formatting-properly-on-iphone#post-103508 Thu, 28 Mar 2013 15:45:00 +0000 SAdesignsUnltd 103508@http://www.kriesi.at/support/ <p>That worked. Thank you for the quick response. </p> http://www.kriesi.at/support/topic/widget-posts-arent-formatting-properly-on-iphone#post-103482 Thu, 28 Mar 2013 14:36:52 +0000 Devin 103482@http://www.kriesi.at/support/ <p>Hi SAdesignsUnltd,</p> <p>Try adding the following CSS to your Quick CSS (located under the Styling Tab in the theme options) or the custom.css file in the css folder of your theme files:<br /> <pre><code>/* All Mobile Sizes (devices and browser) */ @media only screen and (max-width: 767px) { .entry-content .widget.newsbox .news-link { float: none; } }</code></pre> <p>That will clean it up a bit so that the image doesn't float left and allows the content to wrap under it. </p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/widget-posts-arent-formatting-properly-on-iphone#post-103406 Thu, 28 Mar 2013 03:06:49 +0000 SAdesignsUnltd 103406@http://www.kriesi.at/support/ <p>The link is <a href="http://www.sadesignsunltd.com/new-site" rel="nofollow">http://www.sadesignsunltd.com/new-site</a><br /> sorry. </p> http://www.kriesi.at/support/topic/widget-posts-arent-formatting-properly-on-iphone#post-103405 Thu, 28 Mar 2013 03:06:08 +0000 SAdesignsUnltd 103405@http://www.kriesi.at/support/ <p>I have the following code on homepage.<br /> [one_half first][widget widget_name="avia_newsbox" widget_class_name="newsbox" title="INDUSTRY NOTES" count="3" cat="10" excerpt="display title and excerpt"][/one_half]</p> <p>[one_half][widget widget_name="avia_newsbox" widget_class_name="newsbox" title="NEW @ SA DESIGNS" count="3" cat="14" excerpt="display title and excerpt"][/one_half]</p> <p>When you go to <a href="http://www.sadesignsunltd.com" rel="nofollow">http://www.sadesignsunltd.com</a>, it doesn't move the title and excerpt below the featured image. It just squeazes the text into a small column next to image, makes it really hard to read and looks bad.</p> <p>How do I make it look like the blog page when in mobile? featured image, then title and excerpt below.</p> <p>Thanks. </p> http://www.kriesi.at/support/topic/mobile-browser#post-93727 Mon, 28 Jan 2013 15:56:22 +0000 Devin 93727@http://www.kriesi.at/support/ <p>I'm having a lot of issues pulling up your site. The request timed out a few times and when the site was finally able to load there were a few of the resources unable to fully load.</p> <p>The issue with the iphone may be related in that the iphone request is timing out and is causing it to appear like it can't pull things up.</p> <p>There are a few things you can try:<br /> - Disable any non critical plugins to reduce the strain on extra file loading into the page<br /> - Remove the videos from the front page and just have the slides link to pages where the videos can be played<br /> - Look into having your hosting account with your hosting provider upgraded</p> <p>A caching plugin might also help but you'll need to make sure to set it up and not just install it and active it. </p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/mobile-browser#post-93412 Fri, 25 Jan 2013 15:04:50 +0000 lvablog 93412@http://www.kriesi.at/support/ <p>My website is <a href="http://www.lumenveritatis.ca" rel="nofollow">http://www.lumenveritatis.ca</a> I did what you suggested and still the same. It show a white page with Menu+ and "Nothing Found Apologies, but no results were found for the requested archive. Perhaps searching will help find a related post. </p> http://www.kriesi.at/support/topic/secondary-header-menu-not-displaying-in-iphone#post-93291 Thu, 24 Jan 2013 19:32:42 +0000 mctt 93291@http://www.kriesi.at/support/ <p>Thanks guys! it works great now! </p> <p>(P.D.: Sorry for creating two treats about this subject, my mistake :)) </p> http://www.kriesi.at/support/topic/secondary-header-menu-not-displaying-in-iphone#post-93212 Thu, 24 Jan 2013 12:28:24 +0000 Nick 93212@http://www.kriesi.at/support/ <p>Hi,</p> <p>There is no need for you to ever find rules, just drop the new rules at the end of your custom.css file or enter them on the bottom of Quick CSS which is located in the back end if you follow thee buttons -&gt; Choices &gt; Theme Options &gt; Styling ... at the bottom of the page is the Quick CSS and that is where you would paste the code block above.</p> <p>On the iPhone it makes little sense to keep the menu as is since it will become difficult to use due to the size constraints. The menu automatically is converted into a a drop down navigation select box which is already optimized for multiple smartphone screen sizes.</p> <p>If you are interested in scanning the theme files to look for specific css or html structures, just download the free notepad++ ( <a href="http://notepad-plus-plus.org/download/v6.2.3.html" rel="nofollow">http://notepad-plus-plus.org/download/v6.2.3.html</a> ) and after installing , download a copy of the theme to your local desktop. Using Note++ do a Find on the entire folder and sub-folders and you will be shown the line numbers wherever the term is used that interest you.</p> <p>Thanks,</p> <p>Nick </p> http://www.kriesi.at/support/topic/mobile-browser#post-93046 Wed, 23 Jan 2013 16:49:17 +0000 Devin 93046@http://www.kriesi.at/support/ <p>Hi lvablog,</p> <p>What specifically is showing incorrectly? Can you provide a link to your website?</p> <p>It could be the responsive design which will change the layout for mobile browsers as well as tablets. You can disable this in the theme options under "Layout &amp; Settings" and use the dropdown to select Fixed Layout. Make sure to Save all changes to see the change live.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/images-especially-sliders-ones-look-terrible-on-iphone#post-92930 Wed, 23 Jan 2013 03:21:14 +0000 Ismael 92930@http://www.kriesi.at/support/ <p>Hi Caiser,</p> <p>Glad that you've fixed it. :)</p> <p>Cheers,<br /> Ismael </p> http://www.kriesi.at/support/topic/images-especially-sliders-ones-look-terrible-on-iphone#post-92889 Tue, 22 Jan 2013 19:17:29 +0000 Caiser_Souze 92889@http://www.kriesi.at/support/ <p>Hi Dave… so this problem is solved ! </p> <p>I know that I’m pedantic but I will thanks you for the support though you didn’t had the opportunity to reply my problem… </p> <p>Kind regards</p> <p>Caiser! </p> http://www.kriesi.at/support/topic/mobile-browser#post-92849 Tue, 22 Jan 2013 16:14:07 +0000 lvablog 92849@http://www.kriesi.at/support/ <p>My website is not showing properly on the iphone. I have no idea what it can be... </p> http://www.kriesi.at/support/topic/images-especially-sliders-ones-look-terrible-on-iphone#post-92846 Tue, 22 Jan 2013 16:07:51 +0000 Devin 92846@http://www.kriesi.at/support/ <p>Hey Caiser,</p> <p>If its solved on your end then I would say its solved. We were never able to get the same results on our end with any of the ios devices we tested on so as long as its looking good :)</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/secondary-header-menu-not-displaying-in-iphone#post-92841 Tue, 22 Jan 2013 15:14:55 +0000 mctt 92841@http://www.kriesi.at/support/ <p>Hi Devin! </p> <p>Thanks for your response, but I can not find where should I change this rule. Can you just point the right direction to it?</p> <p>Also, I would like that my logo partner list links to open in a blank page, I tried to add some simple html code to the link field in my frontpage template builder but it didn't work. Can you please let me know how to change this? I'm working hard to have this site ready to launch this weekend.</p> <p>Thanks! </p> http://www.kriesi.at/support/topic/images-especially-sliders-ones-look-terrible-on-iphone#post-92779 Tue, 22 Jan 2013 08:03:38 +0000 Caiser_Souze 92779@http://www.kriesi.at/support/ <p>Hi Devin,<br /> I wrote you a mail some days ago... but no answer. The problem still here but in part looks is solved. </p> <p>In office we updated our iPhones OS to iOS6 and the problem disappear… It remain on iOS 5.1.1 … So is a problem related with scale or image resolution on the old iOS. </p> <p>At this time I think we can consider the main problem solved…? Let me know.</p> <p>Caiser </p> http://www.kriesi.at/support/topic/secondary-header-menu-not-displaying-in-iphone#post-92292 Fri, 18 Jan 2013 18:24:06 +0000 Devin 92292@http://www.kriesi.at/support/ <p>Hi mctt,</p> <p>There isn't a need to define the height and width of the #header_sub_menu that I can see. Removing them does help alignment a bit however.</p> <p>On layouts below max-width of 767px, the sub menu class gets display:none added to it. To remove that, you should add a new rule to overwrite it. Ex:<br /> <pre><code>@media only screen and (max-width: 767px) { .sub_menu { display: none; } }</code></pre> <p>Then you can work on styling it for the various layouts. Even just adding a right padding or margin to the .sub_menu will get it looking like it belongs.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/secondary-header-menu-not-displaying-in-iphone#post-92134 Thu, 17 Jan 2013 21:10:11 +0000 mctt 92134@http://www.kriesi.at/support/ <p>Hi,<br /> In the website I'm working on I have added a secondary menu on the header (you can see it here --&gt; themconcept.michtormos.ca)<br /> This new menu looks great in iPad when horizontal but it gets cutted when vertical and it desapears in the iphone.<br /> I really would like to know how to make it "responsive".<br /> And another question, is this menu going to be a problem when I install <a href="http://inoplugs.com/wpml">WPML</a> and the translation buttons?</p> <p>Thanks! </p> http://www.kriesi.at/support/topic/images-especially-sliders-ones-look-terrible-on-iphone#post-89231 Fri, 21 Dec 2012 10:42:28 +0000 Devin 89231@http://www.kriesi.at/support/ <p>Hi Caiser,</p> <p>Myself and another of the support crew were unable to replicate the issue on our end in iOS 5 or with any browsers.</p> <p>I've tagged Kriesi on the topic as he is the only one with multiple iOS devices so if he is able to see the same issue he can help further.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/images-especially-sliders-ones-look-terrible-on-iphone#post-89101 Thu, 20 Dec 2012 15:58:55 +0000 Caiser_Souze 89101@http://www.kriesi.at/support/ <p>Hi Devin,<br /> I send you an email with screen pictures and links.</p> <p>Unfortunately the result is the same: the image load and look horrible and super pixelated.<br /> Hope we can find the problem, let me know... For me to resolve this quality issue is really important.</p> <p>Caiser </p> http://www.kriesi.at/support/topic/images-especially-sliders-ones-look-terrible-on-iphone#post-88952 Wed, 19 Dec 2012 14:53:12 +0000 Devin 88952@http://www.kriesi.at/support/ <p>Hi Caiser,</p> <p>Can you add one of the images being used on the choices slideshow to your Flagship site and test it?</p> <p>I believe its actually just the images and the way they are scaled down that is the issue and not anything the theme is doing.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/images-especially-sliders-ones-look-terrible-on-iphone#post-88946 Wed, 19 Dec 2012 14:03:21 +0000 Caiser_Souze 88946@http://www.kriesi.at/support/ <p>Hi Devin,<br /> thank you for your answer. At this time I’m using iOS 5.1.1 </p> <p>1. Regenerate thumbnails – I made this before to write on the forum<br /> 2. I use <a href="http://inoplugs.com/wpml">WPML</a> plug-ins and I prefer to not deactivate it… I’m afraid to have some trouble when I will reactivate it…</p> <p>I send the mail today with some screen picture too of the problem. Let me know if you correctly receive the mail.</p> <p>Caiser </p> http://www.kriesi.at/support/topic/images-especially-sliders-ones-look-terrible-on-iphone#post-88804 Tue, 18 Dec 2012 15:39:35 +0000 Devin 88804@http://www.kriesi.at/support/ <p>Is this with iOS6? Which iPad as well?</p> <p>Just to clear up any outside issues, make sure you have no plugins active and then install and use this plugin to regenerate all your theme wide image files: <a href="http://wordpress.org/extend/plugins/regenerate-thumbnails/" rel="nofollow">http://wordpress.org/extend/plugins/regenerate-thumbnails/</a></p> <p>If you can send me the link I can forward it on to Kriesi if the issue persists since I believe he is the only one who has an iPad for testing right now.</p> <p>You can send the information to my email at DevinVinson (at) gmail.com. Make sure to include a link to this topic so that my spam filter doesn't grab it :)</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/images-especially-sliders-ones-look-terrible-on-iphone#post-88658 Mon, 17 Dec 2012 19:38:51 +0000 Caiser_Souze 88658@http://www.kriesi.at/support/ <p>Hi Devin,<br /> thanks for your reply! I think I was a bit unclear, sorry for that.</p> <p>The problem is not related to the font (or the caption text) but only on the quality of the bitmap images. My Slide is a 990x556 px dimensions and tested in png+jpg format. On iPad with retina display the bitmap image looks not so bad, but on the iPhone is extremely pixelated.</p> <p>I suppose that 990x556px is enough for the iPhone Retina display.</p> <p>I can’t make public the link now (is a upcoming Event) but you can send me a email at suspect (at) casiersouze (dot)com I will send you the link of the site if you want take a look at it.</p> <p>Again any help is welcome ;) </p> http://www.kriesi.at/support/topic/images-especially-sliders-ones-look-terrible-on-iphone#post-88648 Mon, 17 Dec 2012 19:05:31 +0000 Devin 88648@http://www.kriesi.at/support/ <p>Hi Caiser,</p> <p>Can you take a look at this font on your iPhone and see if it looks the same (pixelated) <a href="http://www.google.com/webfonts/specimen/Open+Sans" rel="nofollow">http://www.google.com/webfonts/specimen/Open+Sans</a></p> <p>If so, its just the way Google renders the font for iPhone and you'll need to use a Web Save font instead of a google font (or just another google font) for the headers.</p> <p>Is this also happening for your images? If so, you may just need to use larger and better quality images so that they appear better.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/images-especially-sliders-ones-look-terrible-on-iphone#post-88559 Mon, 17 Dec 2012 10:22:50 +0000 Caiser_Souze 88559@http://www.kriesi.at/support/ <p>Hi, I’m a bit lost.<br /> Using Choices 1.6.0 I notice with the responsive layout active my images (with graphic) looks terrible on iPhone. The first load look perfect and after some millisecond it downsize the quality and the image look ultra pixelated and simply horrible to look.</p> <p>This experience is the same with the theme demo here at kriesi.at. You will se perfectly the issue with the first slide the text “Flying Caption” will look ultra pixelized …</p> <p>This didn’t happend on Falgship theme for example…</p> <p>Any help will be super appreciated.</p> <p>Caiser</p> <p>(sorry for my bad english...) </p> http://www.kriesi.at/support/topic/ipadiphone-viewport-page-not-displaying-correctly#post-88012 Thu, 13 Dec 2012 12:15:10 +0000 Nick 88012@http://www.kriesi.at/support/ <p>Thanks Dude! I am on top of this one.</p> <p><hr /></p> <p>As stated in email, you have one of your plugins injecting a second vieport meta directive on line 70 if you view source<br /> <pre><code>&lt;meta name=&quot;viewport&quot; content=&quot;initial-scale=1.0, user-scalable=no&quot; /&gt;</code></pre> <p>in addition to the original which is on line 14<br /> <pre><code>&lt;meta name=&quot;viewport&quot; content=&quot;width=device-width, user-scalable=yes, initial-scale=1&quot; /&gt;</code></pre> <p>You will need to edit the plugin that is doing that (i suspect the social plugin, as it is also throwing an error for using a bad google+ jquery ) and change the above meta tag so that the plugin just inject a single space '&amp;nbsp ;' (without the empty space between the single quotes.)</p> <p>You will also need to edit your header.php file and remove the above viewport on line 14 of source (though its probably on a differnt line, should be easy enough to find) and delete it. Paste the line below in its place:<br /> <pre><code>&lt;meta name=&quot;viewport&quot; content=&quot;width=device-width, initial-scale=1.0&quot;&gt;</code></pre> <p>Now open this page please <a href="https://github.com/scottjehl/iOS-Orientationchange-Fix/blob/master/ios-orientationchange-fix.js" rel="nofollow">https://github.com/scottjehl/iOS-Orientationchange-Fix/blob/master/ios-orientationchange-fix.js</a> and copy that javascript and paste it in your footer.php right *before* the *closing body tag* ... &lt;/body&gt;</p> <p>Just dont forget to put it inside </p> <pre><code>&lt;script type=&quot;text/javascript&quot;&gt; /* &lt;![CDATA[ */ /*paste the code from url mentioned in previous sentence here */ /* ]]&gt; */ &lt;/script&gt;</code></pre> <p>Or you can use this plugin by Ben Wong , though I haven't tested it, but it seems to be doing the same thing.<br /> <a href="http://benwong.me/downloads/ios-orientation-change-bug-workaround.zip" rel="nofollow">http://benwong.me/downloads/ios-orientation-change-bug-workaround.zip</a></p> <p>Thanks,</p> <p>Nick </p> http://www.kriesi.at/support/topic/ipadiphone-viewport-page-not-displaying-correctly#post-87985 Thu, 13 Dec 2012 07:44:58 +0000 Dude 87985@http://www.kriesi.at/support/ <p>Please resent Nick the url. Personally I'm unable to reproduce the issue with an ipad/ipod, etc. because I don't own such a device. Flagship works fine on my Android 4.0 phone though. I'll tag this thread for Nick. </p>