http://www.kriesi.at/support/tags/jmd Support Forum - Tag: jmd - Recent Posts en-US Wed, 22 May 2013 03:18:27 +0000 http://bbpress.org/?v=1.0.2 q http://www.kriesi.at/support/search.php http://www.kriesi.at/support/topic/video-tutorials#post-20740 Thu, 09 Jun 2011 05:51:49 +0000 Dude 20740@http://www.kriesi.at/support/ <p>Hey,<br /> 1) I'll forward the video suggestions to Kriesi.</p> <p>2) I'll search around - very likely I can find a notification plugin for bbpress. You can subscribe threads with the rss buttons for now.</p> <p>3) You can use services like <a href="http://imageshack.us" rel="nofollow">http://imageshack.us</a> to upload screenshorts and <a href="http://mediafire.com" rel="nofollow">http://mediafire.com</a> to upload files. I really like the approach of this forum to not allow any uploads. It's always a security risk, causes traffic and storage problems and costs. It also increases loading times because you have to download additional scripts and resources to implement the upload functions or toolbars in general. Only a few user need this feature and they can use external services.</p> <p>4) I don't like the idea of pn in support forums because:<br /> a) we respect that many users don't want to give away any contact data (privacy policy)<br /> b) we want to avoid that certain users get "spammed" with how-to requests. I know that it's an advantage of communities that users can help each other. However some users aren't interested in doing our work or helping us out or they even want to charge something for cutomizations we would help users with for free. </p> <p>That said, I'm glad if users help each other in the support forum. If someone needs the contact data of another person/user he can explain the situation to us and we'll decide if we give away the contact details or not. </p> http://www.kriesi.at/support/topic/video-tutorials#post-20734 Thu, 09 Jun 2011 01:42:31 +0000 Stephen 20734@http://www.kriesi.at/support/ <p>To save your support staff from answering the same thing again and again do a video on...</p> <p>1) Using pages in the slider.<br /> 2) Using a static page as the home page without the slider being disabled.<br /> 3) Setting up the First and Second menus and deleting the descriptions.<br /> 4) Preventing two photos from displaying in posts.<br /> 5) Changing the default backrounds and headers.</p> <p>BTW, Why can't this designed so it can done from the control panel rather than altering code by hand? It's a great theme but it's consuming FAR more time than I had bargained for just so I can have that cool slider!</p> <p>The support interface is very inefficient. We can't upload screenshots. It doesn't notify us when our questions are answered. There's no links to common questions based on the question we are about to ask. we can't contact other members directly.</p> <p>You might consider something like <a href="http://www.activecampaign.com/helpdesk/" rel="nofollow">http://www.activecampaign.com/helpdesk/</a> or even phpBB would work better and it's probably provided free from your web host under Fantastico Deluxe. You could even monetize it. </p> http://www.kriesi.at/support/topic/video-tutorials#post-20543 Mon, 06 Jun 2011 07:47:59 +0000 Dude 20543@http://www.kriesi.at/support/ <p>I think Kriesi bought an offline desktop recording tool to produce tutorial vdeos :) </p> http://www.kriesi.at/support/topic/video-tutorials#post-20002 Fri, 27 May 2011 16:17:48 +0000 kaarent 20002@http://www.kriesi.at/support/ <p>Id love to suggest screer.com - very easy to use, does high def - limitation (5 minutes) </p> http://www.kriesi.at/support/topic/video-tutorials#post-12542 Tue, 08 Feb 2011 18:56:58 +0000 Dude 12542@http://www.kriesi.at/support/ <p>Hey,<br /> a documentation is (should be) included in your themeforest download package. It includes psds, the theme files and a docs folder which contains a index.html file. Click on it and you can view it in your browser... </p> http://www.kriesi.at/support/topic/video-tutorials#post-12541 Tue, 08 Feb 2011 18:47:16 +0000 askmepc 12541@http://www.kriesi.at/support/ <p>I really like this theme, but I am getting rather frustrated. First this forum site loads super slow.<br /> Next I have some simple questions and set up issues, with the theme, not WordPress. The only video you made is how to install WordPress.<br /> I wish you had video tutorials on setting up the theme or a pdf with directions<br /> I have been using StudioPress themes for years now and wanted to try something different.</p> <p>Cheers </p> http://www.kriesi.at/support/topic/video-tutorials#post-12351 Fri, 04 Feb 2011 07:58:45 +0000 Dude 12351@http://www.kriesi.at/support/ <p>The videos can be foun here now: <a href="http://www.kriesi.at/support/topic/installing-wordpress-301-and-basic-settings" rel="nofollow">http://www.kriesi.at/support/topic/installing-wordpress-301-and-basic-settings</a> </p> http://www.kriesi.at/support/topic/video-tutorials#post-12338 Fri, 04 Feb 2011 04:53:25 +0000 digimax 12338@http://www.kriesi.at/support/ <p>I followed the link several times, and I still cannot find the video?? </p> http://www.kriesi.at/support/topic/video-tutorials#post-11990 Fri, 28 Jan 2011 09:02:28 +0000 Dude 11990@http://www.kriesi.at/support/ <p>Yes at the moment there's only one (link I posted above)... </p> http://www.kriesi.at/support/topic/video-tutorials#post-11961 Thu, 27 Jan 2011 21:29:33 +0000 askmepc 11961@http://www.kriesi.at/support/ <p>Are there any videos yet?<br /> I do not see any. </p> http://www.kriesi.at/support/topic/missing-file#post-9447 Fri, 26 Nov 2010 09:08:28 +0000 Dude 9447@http://www.kriesi.at/support/ <p>Glad that I could help you. </p> http://www.kriesi.at/support/topic/missing-file#post-9410 Thu, 25 Nov 2010 02:31:04 +0000 ydaria83 9410@http://www.kriesi.at/support/ <p>Thank you, I got it :) </p> http://www.kriesi.at/support/topic/missing-file#post-9163 Sat, 20 Nov 2010 08:55:36 +0000 Dude 9163@http://www.kriesi.at/support/ <p>Hey,<br /> do you mean the block slider effect? If you want to use this effect you need to set rectangle width and ractangle height to lower values. You can change these options under CleanCut Options &gt; Slideshow Options. I'm not aware of a "special" block slider - you can change the transition effects and block effects on the option page mentioned in the last sentence. </p> http://www.kriesi.at/support/topic/missing-file#post-9157 Sat, 20 Nov 2010 06:30:16 +0000 Noah Hendrix 9157@http://www.kriesi.at/support/ <p>Hey! </p> <p> Hmm, this is strange let me check with the other support staff to see if possibly there is a reason. </p> <p> Best regards,<br /> Noah </p> http://www.kriesi.at/support/topic/missing-file#post-9147 Fri, 19 Nov 2010 21:36:15 +0000 ydaria83 9147@http://www.kriesi.at/support/ <p>Hello,<br /> I just downloaded your theme a few days ago and the slider effect I wanted is actually missing it is the "Block Slider". Please advise.<br /> Thanks! </p> http://www.kriesi.at/support/topic/re-i-need-this-sidebar-thing-fixed-asap#post-8956 Mon, 15 Nov 2010 19:08:34 +0000 trailbin 8956@http://www.kriesi.at/support/ <p>no plugins are loaded and the page is not correct.<br /> you are seeing that the sidebar widgets are below the post yes??? </p> http://www.kriesi.at/support/topic/re-i-need-this-sidebar-thing-fixed-asap#post-8921 Mon, 15 Nov 2010 07:15:15 +0000 Noah Hendrix 8921@http://www.kriesi.at/support/ <p>Alright, as of this post the page is fully functioning. Give it a day and see if it is broken again. If not then it has to be one of third party plugins.</p> <p><a href="http://mattandrandy.com/hot-potato/" rel="nofollow">http://mattandrandy.com/hot-potato/</a> </p> http://www.kriesi.at/support/topic/re-i-need-this-sidebar-thing-fixed-asap#post-8830 Fri, 12 Nov 2010 22:09:57 +0000 trailbin 8830@http://www.kriesi.at/support/ <p>PLEASE... IT IS STILL DOWN </p> http://www.kriesi.at/support/topic/re-i-need-this-sidebar-thing-fixed-asap#post-8763 Thu, 11 Nov 2010 18:17:25 +0000 trailbin 8763@http://www.kriesi.at/support/ <p>admin<br /> admin123 </p> http://www.kriesi.at/support/topic/problem-with-video-resizing#post-8739 Thu, 11 Nov 2010 14:58:27 +0000 James Morrison 8739@http://www.kriesi.at/support/ <p>Hey,</p> <p>I'm not sure why the video resizing won't work with Vimeo - personally I use YouTube rather than Vimeo and I know that the resizing works so I suggest uploading the video there :)</p> <p>James </p> http://www.kriesi.at/support/topic/re-i-need-this-sidebar-thing-fixed-asap#post-8693 Thu, 11 Nov 2010 06:48:06 +0000 Noah Hendrix 8693@http://www.kriesi.at/support/ <p>I deleted your email containing the login information, as I do with all support emails after a few days containing password for security reasons. I can look at this, but you'll have to send the login information again.</p> <p>I can tell you that simply saving the single.php or post.php (I don't remember exactly which) solved the problem. That led me to believe it was some sort of caching problem with a plugin you had installed. I am not able to help if the problem is caused by a plugin, we can see if it only if I save the file again and it doesn't revert. </p> http://www.kriesi.at/support/topic/re-i-need-this-sidebar-thing-fixed-asap#post-8683 Wed, 10 Nov 2010 22:23:23 +0000 trailbin 8683@http://www.kriesi.at/support/ <p>also, can you link me a copy of your "fixed" file(s) so I can re-upload them and trouble shoot this theme? </p> http://www.kriesi.at/support/topic/re-i-need-this-sidebar-thing-fixed-asap#post-8682 Wed, 10 Nov 2010 22:20:43 +0000 trailbin 8682@http://www.kriesi.at/support/ <p>ok, all plugins are disabled. go ahead and do your thing and lets see what happens. but please do it quickly as this is a live high traffic site. thanks </p> http://www.kriesi.at/support/topic/portfolio-options#post-8618 Tue, 09 Nov 2010 20:01:37 +0000 curtm275 8618@http://www.kriesi.at/support/ <p>I had to do a fresh database install of Wordpress. It worked, I got my portfolio options back, but I lost a lot of time. I just wish I knew what went wrong so I could prevent it from happening again. </p> http://www.kriesi.at/support/topic/problem-with-video-resizing#post-8595 Tue, 09 Nov 2010 09:36:20 +0000 mhauk 8595@http://www.kriesi.at/support/ <p>Thank you for the facebook help. Found a great plugin.</p> <p>But i still cant get the vimeo rezising to work. Can you help me out on this one? </p> http://www.kriesi.at/support/topic/re-i-need-this-sidebar-thing-fixed-asap#post-8278 Thu, 04 Nov 2010 05:54:16 +0000 Noah Hendrix 8278@http://www.kriesi.at/support/ <p>I apologize for the troubles you are having. I am not sure what the issue is, each time I modify the file it works. Then it seems like maybe the next day it is broken again. Perhaps you are using a plugin that is causing problems. Try disabling any third-party plugins to see if the problem persists. </p> http://www.kriesi.at/support/topic/re-i-need-this-sidebar-thing-fixed-asap#post-8268 Wed, 03 Nov 2010 20:51:05 +0000 trailbin 8268@http://www.kriesi.at/support/ <p>please i is still not working and no one has resolved this issue. </p> http://www.kriesi.at/support/topic/portfolio-options#post-8194 Wed, 03 Nov 2010 03:40:36 +0000 newprodigy 8194@http://www.kriesi.at/support/ <p>Hi, I wonder if this was resolved? I've just encountered the same problem - Portfolio Options just disappeared, along with my portfolios?</p> <p>Thanks, </p> http://www.kriesi.at/support/topic/blog-next-page-button#post-8191 Wed, 03 Nov 2010 02:23:25 +0000 jshadid 8191@http://www.kriesi.at/support/ <p>I am still having trouble finding a way to correct this issue. I need to allow my readers to scroll past the first page to read my blog posts. As of now, the next page button only reloads the first page. I followed the steps on this forum to use CleanCut and load directly to the Blog as the opening page. </p> <p>What do you recommend? Thanks! </p> http://www.kriesi.at/support/topic/portfolio-options#post-7929 Thu, 28 Oct 2010 19:04:59 +0000 curtm275 7929@http://www.kriesi.at/support/ <p>I'll work on that and let you know how it goes. Thanks for your trouble. </p>