http://www.kriesi.at/support/tags/mail Support Forum - Tag: mail - Recent Posts en-US Tue, 21 May 2013 14:58:08 +0000 http://bbpress.org/?v=1.0.2 q http://www.kriesi.at/support/search.php http://www.kriesi.at/support/topic/contact-form-not-working-flashlight#post-94335 Thu, 31 Jan 2013 15:19:26 +0000 Devin 94335@http://www.kriesi.at/support/ <p>Hi nandanalin,</p> <p>The easiest way would be to use something like <a href="http://wordpress.org/extend/plugins/contact-form-7/" rel="nofollow">http://wordpress.org/extend/plugins/contact-form-7/</a></p> <p>That will allow you to customize everything through the wordpress admin. Then just don't use the themes contact page settings (deselect that page in the theme settings).</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/contact-form-not-working-flashlight#post-94179 Wed, 30 Jan 2013 16:33:54 +0000 nandanalin 94179@http://www.kriesi.at/support/ <p>Seems that the problem is that my script is using the person who is contacting me as the sender and my host doesn't allows that.</p> <p>How could I edit my contact form to use an email hosted by my host as the sender? </p> http://www.kriesi.at/support/topic/contact-form-not-working-flashlight#post-94158 Wed, 30 Jan 2013 15:23:39 +0000 nandanalin 94158@http://www.kriesi.at/support/ <p>I am still with the same problem. Not working at all. </p> http://www.kriesi.at/support/topic/contact-form-not-working-flashlight#post-94148 Wed, 30 Jan 2013 15:10:02 +0000 Toluco 94148@http://www.kriesi.at/support/ <p>Just done another test and it seems to be working now.<br /> The original tests haven't come through though. Not sure exactly what's going on, whether it's intermittent... </p> http://www.kriesi.at/support/topic/contact-form-not-working-flashlight#post-94131 Wed, 30 Jan 2013 13:32:13 +0000 Toluco 94131@http://www.kriesi.at/support/ <p>I'm having the same problem.<br /> Tried changing the email address to different ones and verified emails are coming through to all email addresses when sent direct.<br /> Also checked that they aren't going to server junk mail.</p> <p>Cheers </p> http://www.kriesi.at/support/topic/contact-form-not-working-flashlight#post-94129 Wed, 30 Jan 2013 12:51:19 +0000 nandanalin 94129@http://www.kriesi.at/support/ <p>Hello,</p> <p> I am not receiving the emails from my contact page. The contact form opens and seems to send normally but I don't receive them.</p> <p> What could be wrong? </p> <p>Best, </p> http://www.kriesi.at/support/topic/contact-form-does-not-send-email#post-92222 Fri, 18 Jan 2013 10:27:04 +0000 Dude 92222@http://www.kriesi.at/support/ <p>Hi! </p> <p> Please check the contact form settings (Avisio Options &gt; Contact Form). Select a contact form page and enter a valid email address. You can also try to use another email address (spam filter, etc.) </p> <p> Regards,<br /> Peter </p> http://www.kriesi.at/support/topic/contact-form-does-not-send-email#post-92199 Fri, 18 Jan 2013 06:58:16 +0000 sloga 92199@http://www.kriesi.at/support/ <p>I have Avisio theme and the avisio contact form is not sending me emails when the form is submitted. I've looked at send.php in the theme files but cannot figure out what if anything to edit here. Do I need a plugin? Shouldn't this work out of the box? I appreciate feedback. Thanks. </p> http://www.kriesi.at/support/topic/contact-form-doesnt-send-when-field-names-changed#post-83082 Fri, 09 Nov 2012 17:05:19 +0000 Devin 83082@http://www.kriesi.at/support/ <p>Hey Sebastian,</p> <p>I'll tag this for Kriesi to take a look at. Contact Form 7 is a really good solution and will actually give you more options than the built in one :)</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/contact-form-doesnt-send-when-field-names-changed#post-83029 Fri, 09 Nov 2012 12:31:30 +0000 walkingcliche 83029@http://www.kriesi.at/support/ <p>Hey Dude,</p> <p>yes, that is that problem. I have tried to replace "á" for an entity &#225; and it worked for fieldnames but the content of a message has to be without diacritical marks too which is pretty useless.</p> <p>I gonna use Contact Form 7, but it would be great if you would have this problem in mind when coding new version update :-)</p> <p>Thank you anyway, guys!</p> <p>Sebastian </p> http://www.kriesi.at/support/topic/contact-form-doesnt-send-when-field-names-changed#post-82991 Fri, 09 Nov 2012 06:55:03 +0000 Dude 82991@http://www.kriesi.at/support/ <p>Hey! </p> <p> Maybe the czech translation introduces some special characters like ř,í,ě, etc.? If yes probably these characters cause the issue because they're not supported by the contact form atm. </p> <p> Best regards,<br /> Peter </p> http://www.kriesi.at/support/topic/contact-form-doesnt-send-when-field-names-changed#post-82925 Thu, 08 Nov 2012 18:57:44 +0000 walkingcliche 82925@http://www.kriesi.at/support/ <p>Thank you for your notes!</p> <p>BTW, I have just tried upgrade theme, it did not help. Contact form is still not sending e-mails. Any ideas?</p> <p>Thank you,</p> <p>Sebastian </p> http://www.kriesi.at/support/topic/contact-form-doesnt-send-when-field-names-changed#post-82913 Thu, 08 Nov 2012 17:55:39 +0000 Nick 82913@http://www.kriesi.at/support/ <p>Hi,</p> <p>A child theme is basically an easy way to make your current theme 'the parent' and create a new folder with one css file inside , place it inside the theme directory next to the parent theme, and designate it as the 'child' and then do all your modifications inside the child folder while never touching the original theme (the parent). Every file of the parent can be overridden by the child (except functions.php) This way when you update the parent, the child theme folder is not touched, preserving your modifications. </p> <p>You can read more about it <a href="http://codex.wordpress.org/Child_Themes" rel="nofollow">http://codex.wordpress.org/Child_Themes</a></p> <p>Thanks,</p> <p>Nick </p> http://www.kriesi.at/support/topic/contact-form-doesnt-send-when-field-names-changed#post-82909 Thu, 08 Nov 2012 17:22:04 +0000 walkingcliche 82909@http://www.kriesi.at/support/ <p>Hello Nick,</p> <p>thank you for a heads-up! I will do it as soon as possible.</p> <p>May I ask how you meant to make propulsion a child theme? Child theme of some other theme? What theme would you recommend?</p> <p>Thank you for your support!</p> <p>Sebastian </p> http://www.kriesi.at/support/topic/contact-form-doesnt-send-when-field-names-changed#post-82871 Thu, 08 Nov 2012 14:00:24 +0000 Nick 82871@http://www.kriesi.at/support/ <p>Hi,</p> <p>You are using version 1.0 of Propulsion. The current version is 1.7 , Please goto Themeforest and login with the account you've purchased the original, and download the current version where this issue has been taken care of. Please be aware that an update will overwrite every single file in your current theme, so first please make a backup. If you made customizations to the theme files you will have to reapply them after the update as well as any custom css you may have in custom.css</p> <p>In the future please make a child theme so that you will not have to edit your parent theme files.</p> <p>Thanks,</p> <p>Nick </p> http://www.kriesi.at/support/topic/contact-form-doesnt-send-when-field-names-changed#post-82783 Wed, 07 Nov 2012 22:25:22 +0000 walkingcliche 82783@http://www.kriesi.at/support/ <p>Hello there,</p> <p>I've tried many many times to figure out why is my contact form not sending e-mails. It just doesn't send and e-mail when any field name is changed (translated into czech) in theme options. Otherwise works just fine.</p> <p>Does anybody have any clue how to fix it or rename fields and keep it working?</p> <p><a href="http://www.sebastian.honsa.eu/kontakt" rel="nofollow">http://www.sebastian.honsa.eu/kontakt</a></p> <p>Thank you so much.</p> <p>Sebastian,<br /> besides that a happy user! </p> http://www.kriesi.at/support/topic/help-i-cant-recive-notifications-from-my-contact-page#post-82176 Sun, 04 Nov 2012 07:37:43 +0000 gogomonsters 82176@http://www.kriesi.at/support/ <p>thanks!! my problem haz been solved </p> http://www.kriesi.at/support/topic/help-i-cant-recive-notifications-from-my-contact-page#post-81997 Fri, 02 Nov 2012 16:33:06 +0000 Devin 81997@http://www.kriesi.at/support/ <p>Hi Reno,</p> <p>You can change that message in framework&gt;php/class-form-generator.php line 421. Search for:<br /> <code>Your Message:</code></p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/help-i-cant-recive-notifications-from-my-contact-page#post-81821 Thu, 01 Nov 2012 15:16:42 +0000 gogomonsters 81821@http://www.kriesi.at/support/ <p>Thank u, but that dont solve my problem :(, however i found it, i share the problem maybe can help somebody. in the config i repeat the same page in: "Frontpage Settings" and "And where do you want to display the Blog?". why i do that, well when i test in cellphone a label with the words "select page" apear, after doing that the label disapear. however somes like an conflict in that.</p> <p>But u can help me with this, i recibe the notification but i want translate the word "Your message", where can i change that, i did not see in the contact...php:</p> <p>Gracias por su registro!!<br /> Te recomendamos que el Seminario tendrá lugar el día 16 de Noviembre en la sala 1 y 2 de video conferencias de la USBI a las 9:00 A.M.</p> <p>Your Message:&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt; how i can change this?</p> <p>Nombre Completo: xxxx xxxxx<br /> Ocupación: test<br /> Institución de Procedencia: xxx xxxx<br /> E-Mail: <a href="mailto:xxxx@xxxxxx.com">xxxx@xxxxxx.com</a></p> <p> Again sorry for my bad english, a lot of thanks for your atention..</p> <p>Regards</p> <p>Reno </p> http://www.kriesi.at/support/topic/help-i-cant-recive-notifications-from-my-contact-page#post-81777 Thu, 01 Nov 2012 07:55:41 +0000 Dude 81777@http://www.kriesi.at/support/ <p>Hey! </p> <p> You're using some utf-8 characters in the code (eg éxito). Please replace é, etc. with the right html entity: <a href="http://www.w3schools.com/tags/ref_entities.asp" rel="nofollow">http://www.w3schools.com/tags/ref_entities.asp</a> </p> <p> Regards,<br /> Peter </p> http://www.kriesi.at/support/topic/help-i-cant-recive-notifications-from-my-contact-page#post-81762 Thu, 01 Nov 2012 01:09:43 +0000 gogomonsters 81762@http://www.kriesi.at/support/ <p>Good night I'm fascinated with the template , sorry for my english by the way. I have a mega super problem , i i cant recive my notifications from the form register, i follow the instructions for translate to spanish the contact sheet ( i dont use anything pluggin), but when i try to test it nothing send. and that was my mistake but the url was release :S i need ur support, if u need my user or pass of the ftp please send me a email,I really appreciate it it was ASAP, sorry for the troubles :S</p> <p>the modifications was in the contact-form.php</p> <p>&lt;?php</p> <p> /**<br /> * The Contact form gets generated by the avia_form class located in framework/php/class-form-generator.php<br /> */</p> <p> $form_args = array(</p> <p> "heading" =&gt; "&lt;h3&gt;".__('Registro','avia_framework')."&lt;/h3&gt;",<br /> "success" =&gt; "&lt;h3&gt;".__('Te haz registrado con éxito!','avia_framework')."&lt;/h3&gt;&lt;p&gt;".__('Gracias por registrarte!','avia_framework')."&lt;/p&gt;",<br /> "submit" =&gt; __('Registrar','avia_framework'),<br /> "action" =&gt; get_permalink(),<br /> "myemail" =&gt; avia_get_option('email'),<br /> "myblogname" =&gt; get_option('blogname'),<br /> "autoresponder" =&gt; avia_get_option('autoresponder'),<br /> "autoresponder_subject" =&gt; __('Gracias por tu registro!','avia_framework'),<br /> "autoresponder_email" =&gt; avia_get_option('email')<br /> );</p> <p> //default elements<br /> $elements = array(</p> <p> 'username' =&gt; array('type'=&gt;'decoy', 'label'=&gt;'', 'check'=&gt;'must_empty'), //decoy input field for bots, input field gets hidden, if bot enters value form wont be submitted</p> <p> );</p> <p> //user defined elements from backend<br /> $custom_elements = avia_get_option('contact-form-elements');</p> <p> if(is_array($custom_elements))<br /> {<br /> foreach($custom_elements as $new_element)<br /> {<br /> $elements[strtolower( $new_element['label'] ) ] = $new_element;<br /> }<br /> }</p> <p> if(avia_get_option('contact-form-captcha') === 'active')<br /> {<br /> $elements['age'] = array('type'=&gt;'captcha', 'check'=&gt;'captcha', 'label'=&gt; __('Responde la pregunta:','avia_framework'));<br /> }</p> <p> $contact_form = new avia_form($form_args);<br /> $contact_form-&gt;create_elements($elements);<br /> $contact_form-&gt;display_form();</p> <p>?&gt;</p> <p>maybe i do it wrong, im new in this :S </p> http://www.kriesi.at/support/topic/angular-contact-form-not-working-with-google-apps-email-addresses#post-67400 Tue, 24 Jul 2012 18:22:14 +0000 Devin 67400@http://www.kriesi.at/support/ <p>Hey vibeGirl,</p> <p>Thanks for the great info! Hopefully this helps you out weareoutpost :)</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/angular-contact-form-not-working-with-google-apps-email-addresses#post-67399 Tue, 24 Jul 2012 18:14:43 +0000 vibeGirl 67399@http://www.kriesi.at/support/ <p>I've had issues with client sites and Google Apps based email addresses...It's not theme related. You'll need to install a plugin like these to add the contact email's info (including password) so that mail can be sent securely.</p> <p><a href="http://wordpress.org/extend/plugins/hgk-smtp/faq/" rel="nofollow">http://wordpress.org/extend/plugins/hgk-smtp/faq/</a></p> <p><a href="http://wordpress.org/extend/plugins/configure-smtp/" rel="nofollow">http://wordpress.org/extend/plugins/configure-smtp/</a></p> <p><a href="http://wordpress.org/extend/plugins/smtp/" rel="nofollow">http://wordpress.org/extend/plugins/smtp/</a></p> <p>Even though it says it hasn't been updated in a while I've used the first one successfully on quite a few client sites; I haven't used the others. The only catch is that if the password changes on the email address, emails once again won't be sent properly. </p> http://www.kriesi.at/support/topic/vimeo-and-email-social-icons-and-links#post-65458 Fri, 13 Jul 2012 17:01:26 +0000 Devin 65458@http://www.kriesi.at/support/ <p>Hi Zorrrrro,</p> <p>I'm not quite sure where we left off on the issues but looking at the site now you've got the vimeo icon going to dribble. You can fix that by changing:<br /> <code>if($dribbble = avia_get_option(&#39;dribbble&#39;)) { $social ++; echo &quot;&lt;li class=&#39;dribbble&#39;&gt;&lt;a href=&#39;http://dribbble.com/&quot;.$dribbble.&quot;&#39;&gt;&quot;.__(&#39;Follow us on dribbble&#39;, &#39;avia_framework&#39;).&quot;&lt;/a&gt;&lt;/li&gt;&quot;; }</code><br /> to<br /> <code>if($dribbble = avia_get_option(&#39;dribbble&#39;)) { $social ++; echo &quot;&lt;li class=&#39;dribbble&#39;&gt;&lt;a href=&#39;http://vimeo.com/&quot;.$dribbble.&quot;&#39;&gt;&quot;.__(&#39;Follow us on Vimeo&#39;, &#39;avia_framework&#39;).&quot;&lt;/a&gt;&lt;/li&gt;&quot;; }</code></p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/angular-contact-form-not-working-with-google-apps-email-addresses#post-65119 Thu, 12 Jul 2012 05:53:39 +0000 Dude 65119@http://www.kriesi.at/support/ <p>Hey! </p> <p> I'm not sure why it doesn't work but maybe the google apps spam filter blocks the emails? </p> <p> Regards,<br /> Peter </p> http://www.kriesi.at/support/topic/angular-contact-form-not-working-with-google-apps-email-addresses#post-65101 Thu, 12 Jul 2012 04:21:12 +0000 weareoutpost 65101@http://www.kriesi.at/support/ <p>Thanks Mya, it would be much appreciated :) </p> http://www.kriesi.at/support/topic/angular-contact-form-not-working-with-google-apps-email-addresses#post-65085 Thu, 12 Jul 2012 01:18:07 +0000 Mya 65085@http://www.kriesi.at/support/ <p>Hi,</p> <p>I'm going to flag the rest of the support team. I don't use Google Apps to host my email so I can't be of much help.</p> <p>Regards,<br /> Mya </p> http://www.kriesi.at/support/topic/angular-contact-form-not-working-with-google-apps-email-addresses#post-65080 Thu, 12 Jul 2012 00:02:34 +0000 weareoutpost 65080@http://www.kriesi.at/support/ <p>Hello, I'm setting up my site with Angular and the Contact form works fine with a standard email address (gmail for example) but if I use my domain email address (hosted using google apps) the emails never come through. Can you help me troubleshoot this?</p> <p>My domain emails (hosted with google apps) work fine ever where else.</p> <p>Thank you </p> http://www.kriesi.at/support/topic/vimeo-and-email-social-icons-and-links#post-64385 Sun, 08 Jul 2012 18:29:07 +0000 Asiertxu 64385@http://www.kriesi.at/support/ <p>I updated the theme to version 1.3, in the hope the problems would disappear. Of course I want all items to display on the lightbox so they can look bigger, so I don;t want to disable the function, but the little marks makes the experience unsightly. I like the theme for its cleanness and uncluttered feel to it. However this problems is a visual hindrance and I need to get it sorted for good.</p> <p>Thanks in advance for your help.</p> <p>Zorrrrro </p> http://www.kriesi.at/support/topic/vimeo-and-email-social-icons-and-links#post-63419 Tue, 03 Jul 2012 16:37:38 +0000 Devin 63419@http://www.kriesi.at/support/ <p>Hi Zorrrrro,</p> <p>Did you update the theme or re-load from a backup? That might have undone your previous changes and additions. Other than that, you can always force a link to ignore the lightbox function by adding the class: "noLightbox" to it.</p> <p>Regards,</p> <p>Devin </p>