http://www.kriesi.at/support/tags/problem Support Forum - Tag: problem - Recent Posts en-US Tue, 21 May 2013 20:59:08 +0000 http://bbpress.org/?v=1.0.2 q http://www.kriesi.at/support/search.php http://www.kriesi.at/support/topic/slider-edit#post-109015 Sun, 05 May 2013 12:40:37 +0000 Nick 109015@http://www.kriesi.at/support/ <p>Lamaci,</p> <p>What you are asking can certainly be done , but would require rewriting a good portion of the code + testing, and in IMO would be outside the scope of the support team. However you can get this accomplished with a freelance developer, and there are many familiar with the framework and the jQuery/PHP/CSS/Wordpress that is required to successfully fulfil your requirements. If you are interested we can recommend a few places where developers will bid on this job.</p> <p>Thanks,</p> <p>Nick </p> http://www.kriesi.at/support/topic/slider-edit#post-108779 Fri, 03 May 2013 19:38:10 +0000 Lamaci 108779@http://www.kriesi.at/support/ <p>Hello Nick,</p> <p>Yeah, that code add border but dont move my video to the right.<br /> I want to place my video at the end of the border (on the right). This code only overlay my video but don't move it.</p> <p>Also i don't want to clickable border. When i click on border then video start playing.<br /> I think that i need 2 separate items:<br /> 1. Border<br /> 2. Image or video</p> <p>Thank you for your response.</p> <p>Regards,<br /> Lamaci </p> http://www.kriesi.at/support/topic/slider-edit#post-108638 Fri, 03 May 2013 08:43:56 +0000 Nick 108638@http://www.kriesi.at/support/ <p>Hi,</p> <p>Please add this to your css/custom.css OR to Quick CSS located in Angular &gt; Theme Options &gt; Styling .. the text area at the bottom of the page.</p> <pre><code>#top .caption_framed .slideshow_caption .slideshow_inner_caption { background: rgb(0, 0, 0) !important; }</code></pre> <p>Thanks,</p> <p>Nick </p> http://www.kriesi.at/support/topic/slider-edit#post-108376 Thu, 02 May 2013 11:54:01 +0000 Lamaci 108376@http://www.kriesi.at/support/ <p>Hello,</p> <p>i want to know if i can edit slider like this:<br /> <a href="https://www.dropbox.com/s/x4dlm349hicc1y0/slider.png" rel="nofollow">https://www.dropbox.com/s/x4dlm349hicc1y0/slider.png</a></p> <p>1/4 solid placeholder with text information and 3/4 video or image.<br /> I saw similar slider in demo version so i hope that there is some way to configure this :)</p> <p>(or maybe if i can replace this slider to another, from codecanyon or something)</p> <p>Regards,<br /> Lamaci </p> http://www.kriesi.at/support/topic/problems-with-product-overview#post-106901 Tue, 23 Apr 2013 20:24:43 +0000 Devin 106901@http://www.kriesi.at/support/ <p>Hi eduardo2384,</p> <p>I'm not seeing anything that looks incorrect on that page. Can you point it out specifically or what is different that you'd like to change?</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/problems-with-product-overview#post-106748 Tue, 23 Apr 2013 07:03:46 +0000 eduardo2384 106748@http://www.kriesi.at/support/ <p>I just started to customize the template and I have problems to display the product in the online store section.<br /> I mean, after selecting the product, I click to see more details and the contents are displayed incorrectly.<br /> The link to the section: <a href="http://rey-lear.com/web/?product=rey-lear-crianza" rel="nofollow">http://rey-lear.com/web/?product=rey-lear-crianza</a></p> <p>Thank you very much for the support. </p> http://www.kriesi.at/support/topic/sidebar-problem-at-90-percent-in-chrome-and-firefox#post-103147 Tue, 26 Mar 2013 12:56:45 +0000 Devin 103147@http://www.kriesi.at/support/ <p>Hey Boe,</p> <p>I do understand the issue I'm just not sure how we could effect it. I found a javascript solution from stackoverflow here: <a href="http://stackoverflow.com/questions/4130649/detect-browser-zoom-level-using-javascript" rel="nofollow">http://stackoverflow.com/questions/4130649/detect-browser-zoom-level-using-javascript</a></p> <p>But I have no experience with it so It would be up to you to actually integrate it in a way that leads to the solution you are looking for.</p> <p>I'm just not sure under what circumstance a user would zoom out. Its a fairly antiquated feature these days with responsive design and resolutions so it isn't something I've ever seen come up (which is why I said the theme doesn't have any built in support for the browser function).</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/sidebar-problem-at-90-percent-in-chrome-and-firefox#post-103053 Tue, 26 Mar 2013 01:14:11 +0000 boeellis 103053@http://www.kriesi.at/support/ <p>Dear Devin,</p> <p>Thanks for that note. Forgive me, I don't know what all that has to do with my question. But again, thanks for the comment. </p> <p>My issue is with widgets inexplicably moving out the sidebar and to a completely different area on the bottom of the page... How is this happening? Did you see the screenshots I included above? Are you understanding what is happening? Were you able to recreate the problem in Chrome and Firefox on your end? Anyone else? Can you ask someone else to look at it? Do you have any suggestions as to how we can keep these widgets in the sidebar where they belong, even when the end users in Chrome or Firefox zoom out... ?</p> <p>Thanks.</p> <p>Sincerely,</p> <p>Boe </p> http://www.kriesi.at/support/topic/sidebar-problem-at-90-percent-in-chrome-and-firefox#post-103049 Tue, 26 Mar 2013 00:38:45 +0000 Devin 103049@http://www.kriesi.at/support/ <p>Hi Boe,</p> <p>Control+minus is not reducing the size of the browser, that is your zoom for text/general zoom for the content. The theme has no support for altering the size of text with the hotkeys for zoom.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/sidebar-problem-at-90-percent-in-chrome-and-firefox#post-103033 Mon, 25 Mar 2013 21:37:58 +0000 boeellis 103033@http://www.kriesi.at/support/ <p>Dear Devin,</p> <p>Thanks for the response. In order to recreate this - and I suspect you will be able to do so in Chrome and in Firefox - please view one of our "sidebar-right" pages (link below ) and then do ctrl-minus to reduce the size of your browser window... </p> <p><a href="http://toronto.dreamhosters.com/partner/" rel="nofollow">http://toronto.dreamhosters.com/partner/</a> (for example)</p> <p>Screen shot at 100 percent (<a href="http://toronto.dreamhosters.com/images/widgets_at_100.png" rel="nofollow">http://toronto.dreamhosters.com/images/widgets_at_100.png</a>)<br /> Screen Shot at 90 percent (<a href="http://toronto.dreamhosters.com/images/widgets_at_90.png" rel="nofollow">http://toronto.dreamhosters.com/images/widgets_at_90.png</a>)</p> <p>Thanks very much for checking it again on your side. I have confirmed the issue on multiple Windows 7 PCs in both Chrome and Firefox.</p> <p>BTW: We had built a site previously in Corona last fall: <a href="http://www.nycchurchplanting.net/planter/.." rel="nofollow">http://www.nycchurchplanting.net/planter/..</a>. same exact thing happens... </p> <p>Sincerely,</p> <p>Boe </p> http://www.kriesi.at/support/topic/sidebar-problem-at-90-percent-in-chrome-and-firefox#post-102965 Mon, 25 Mar 2013 16:42:20 +0000 Devin 102965@http://www.kriesi.at/support/ <p>Hi Boe,</p> <p>I tested the site on my end but am not getting anything like that with the sidebars. There isn't any responsive code for Corona so there isn't anything theme side that would or should be causing anything like that.</p> <p>Is it only happening on a specific page or on a specific operating system?</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/sidebar-problem-at-90-percent-in-chrome-and-firefox#post-102964 Mon, 25 Mar 2013 16:36:44 +0000 boeellis 102964@http://www.kriesi.at/support/ <p>Re: Corona 1.5</p> <p>Dear Friends,</p> <p>Thanks for the great theme. Is there a fix for my all of my sidebar widgets disappearing from the sidebar and jumping to the bottom of the page when Chrome and Firefox browser window size is decreased under 100 percent?</p> <p>Thanks in advance. The site I am working on right now is: toronto.dreamhosters.com.</p> <p>Boe </p> http://www.kriesi.at/support/topic/contact-form-not-working-flashlight-1#post-94380 Thu, 31 Jan 2013 17:35:31 +0000 Devin 94380@http://www.kriesi.at/support/ <p>Hi nandanalin,</p> <p>I've answered your question in the other topic post you have on the issue: <a href="http://www.kriesi.at/support/topic/contact-form-not-working-flashlight#post-94335" rel="nofollow">http://www.kriesi.at/support/topic/contact-form-not-working-flashlight#post-94335</a></p> <p>Please only make a single post on each question/issue as it helps keep the forums more organized and easier to search.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/contact-form-not-working-flashlight#post-94335 Thu, 31 Jan 2013 15:19:26 +0000 Devin 94335@http://www.kriesi.at/support/ <p>Hi nandanalin,</p> <p>The easiest way would be to use something like <a href="http://wordpress.org/extend/plugins/contact-form-7/" rel="nofollow">http://wordpress.org/extend/plugins/contact-form-7/</a></p> <p>That will allow you to customize everything through the wordpress admin. Then just don't use the themes contact page settings (deselect that page in the theme settings).</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/contact-form-not-working-flashlight-1#post-94296 Thu, 31 Jan 2013 11:34:02 +0000 nandanalin 94296@http://www.kriesi.at/support/ <p>Hello,</p> <p>I am not receiving the emails from my contact page. </p> <p>Seems that the problem is that my script is using the person who is contacting me as the sender and my host doesn't allows that.<br /> How could I edit my contact form to use an email hosted by my host as the sender?</p> <p>Best, </p> http://www.kriesi.at/support/topic/contact-form-not-working-flashlight#post-94179 Wed, 30 Jan 2013 16:33:54 +0000 nandanalin 94179@http://www.kriesi.at/support/ <p>Seems that the problem is that my script is using the person who is contacting me as the sender and my host doesn't allows that.</p> <p>How could I edit my contact form to use an email hosted by my host as the sender? </p> http://www.kriesi.at/support/topic/contact-form-not-working-flashlight#post-94158 Wed, 30 Jan 2013 15:23:39 +0000 nandanalin 94158@http://www.kriesi.at/support/ <p>I am still with the same problem. Not working at all. </p> http://www.kriesi.at/support/topic/contact-form-not-working-flashlight#post-94148 Wed, 30 Jan 2013 15:10:02 +0000 Toluco 94148@http://www.kriesi.at/support/ <p>Just done another test and it seems to be working now.<br /> The original tests haven't come through though. Not sure exactly what's going on, whether it's intermittent... </p> http://www.kriesi.at/support/topic/contact-form-not-working-flashlight#post-94131 Wed, 30 Jan 2013 13:32:13 +0000 Toluco 94131@http://www.kriesi.at/support/ <p>I'm having the same problem.<br /> Tried changing the email address to different ones and verified emails are coming through to all email addresses when sent direct.<br /> Also checked that they aren't going to server junk mail.</p> <p>Cheers </p> http://www.kriesi.at/support/topic/contact-form-not-working-flashlight#post-94129 Wed, 30 Jan 2013 12:51:19 +0000 nandanalin 94129@http://www.kriesi.at/support/ <p>Hello,</p> <p> I am not receiving the emails from my contact page. The contact form opens and seems to send normally but I don't receive them.</p> <p> What could be wrong? </p> <p>Best, </p> http://www.kriesi.at/support/topic/problem-with-theme-please-help#post-90314 Mon, 07 Jan 2013 07:36:36 +0000 autoplius 90314@http://www.kriesi.at/support/ <p>Thanks mate! </p> http://www.kriesi.at/support/topic/problem-with-theme-please-help#post-90108 Fri, 04 Jan 2013 19:12:42 +0000 Devin 90108@http://www.kriesi.at/support/ <p>Hi Jonas,</p> <p>You can assign the page you want to act as your frontpage in the main Theme Options under "Frontpage Settings". Just use the dropdown to select the second page you want to show up as the home page.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/problem-with-theme-please-help#post-90087 Fri, 04 Jan 2013 17:51:01 +0000 autoplius 90087@http://www.kriesi.at/support/ <p>Hello,</p> <p>My problem is a kinda small, my page is <a href="http://www.autoplius.dk/" rel="nofollow">http://www.autoplius.dk/</a>. How can i put this <a href="http://www.autoplius.dk/?p=127" rel="nofollow">http://www.autoplius.dk/?p=127</a> in my "forside" bar.</p> <p>Bst Regards Jonas </p> http://www.kriesi.at/support/topic/portfolio-pages-are-jumping#post-86254 Mon, 03 Dec 2012 06:39:38 +0000 Mindsparks 86254@http://www.kriesi.at/support/ <p>I recently had time to test out a completely new version of the portfolio. I recreated the portfolio from scratch and used the 4 column layout instead of the 3 column layout as requested. I kept everything at the stock settings, no changes except the addition of portfolio images. I still had the jumping effect problem.</p> <p>However, the problem has gone away now that I have a lot of portfolio elements on the page. I have reloaded it again and again and it doesn't come back. When I make a page with only a few portfolio items on it, the problem comes back.</p> <p>Things are running fine for now luckily, but if I have the problem again in some form, I will contact you guys again.</p> <p>Thanks for your help,</p> <p>Ben </p> http://www.kriesi.at/support/topic/display-products-on-the-home-page#post-83561 Tue, 13 Nov 2012 03:18:58 +0000 Ismael 83561@http://www.kriesi.at/support/ <p>Hi L,</p> <p>Glad that this is fixed. I've marked this thread as resolved. :)</p> <p>Cheers,<br /> Ismael </p> http://www.kriesi.at/support/topic/display-products-on-the-home-page#post-83480 Mon, 12 Nov 2012 15:57:40 +0000 luctondo 83480@http://www.kriesi.at/support/ <p>Perfect, it worked a treat. I updated both the theme and WooCommerce and all works fine now.</p> <p>Thanks a lot.</p> <p>L </p> http://www.kriesi.at/support/topic/display-products-on-the-home-page#post-83412 Mon, 12 Nov 2012 08:51:33 +0000 Dude 83412@http://www.kriesi.at/support/ <p>Hey! </p> <p> Great, pls report back if it works or not. </p> <p> Regards,<br /> Peter </p> http://www.kriesi.at/support/topic/display-products-on-the-home-page#post-83359 Sun, 11 Nov 2012 22:41:25 +0000 luctondo 83359@http://www.kriesi.at/support/ <p>Hi Devin, will give it a go and let you know.</p> <p>Thanks </p> http://www.kriesi.at/support/topic/display-products-on-the-home-page#post-83097 Fri, 09 Nov 2012 17:43:46 +0000 Devin 83097@http://www.kriesi.at/support/ <p>Hi luctondo,</p> <p>You need to update your theme to the most recent version as it is a bit too out of date to work properly with the newer versions of both WooCommerce and Wordpress.</p> <p>You can download the most recent version of the theme from your Downloads on Themeforest. Then install the theme just like you first installed it and it will overwrite the old files with the new but keep the theme settings you already have.</p> <p>If you have done any customization to the actual theme files, make sure to keep a backup so that you can re-apply them after the update. </p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/display-products-on-the-home-page#post-83056 Fri, 09 Nov 2012 15:58:03 +0000 luctondo 83056@http://www.kriesi.at/support/ <p>Hi guys<br /> I am trying to have the products on the home page and I tried everything, re-saving products and all, but still no products there I only get the message "No products found which match your selection." Can you please help me?<br /> Thanks</p> <p>url: <a href="http://s434917916.websitehome.co.uk/" rel="nofollow">http://s434917916.websitehome.co.uk/</a> </p>