http://www.kriesi.at/support/tags/safari Support Forum - Tag: safari - Recent Posts en-US Thu, 20 Jun 2013 07:55:24 +0000 http://bbpress.org/?v=1.0.2 q http://www.kriesi.at/support/search.php http://www.kriesi.at/support/topic/logo-not-showing-in-safari#post-117245 Sun, 09 Jun 2013 09:02:25 +0000 Dude 117245@http://www.kriesi.at/support/ <p>Hey! </p> <p> Please ask your client to clear the browser cache and to deactivate the browser extensions if necessary. </p> <p> Regards,<br /> Peter </p> http://www.kriesi.at/support/topic/logo-not-showing-in-safari#post-117003 Fri, 07 Jun 2013 16:27:16 +0000 brucegamble 117003@http://www.kriesi.at/support/ <p>Weird - it just reappeared... although on my client's version it is not showing still. </p> <p>Version 5.1.9 (6534.59.8)...</p> <p>any help / css fixes would be great! </p> http://www.kriesi.at/support/topic/logo-not-showing-in-safari#post-116571 Thu, 06 Jun 2013 07:53:48 +0000 Ismael 116571@http://www.kriesi.at/support/ <p>Hi,.</p> <p>I can see your logo using safari. What safari version do you have? What OS?</p> <p>This is the screenshot.</p> <p><img src="http://www.mediafire.com/convkey/3a7e/hu9w7oxz2l3lvpufg.jpg" /></p> <p>Let me tag the rest of the support team to check this out.</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/logo-not-showing-in-safari#post-116390 Wed, 05 Jun 2013 12:58:04 +0000 brucegamble 116390@http://www.kriesi.at/support/ <p>Hi there, </p> <p>All of a sudden my client's logo is not appearing in Safari. Works in Chrome, Firefox and IE.</p> <p>Check it out:</p> <p><a href="http://goo.gl/9ddyH" rel="nofollow">http://goo.gl/9ddyH</a></p> <p>Any suggestions gratefully received!!! :) </p> <p>Thanks! </p> http://www.kriesi.at/support/topic/safari-browser-issue-hover-on-team-thumbnails-not-working#post-115422 Fri, 31 May 2013 20:50:48 +0000 Devin 115422@http://www.kriesi.at/support/ <p>Hi cogitocorp,</p> <p>I didn't see any issue on my end or another computer I asked for it to be tested on.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/safari-browser-issue-hover-on-team-thumbnails-not-working#post-115086 Thu, 30 May 2013 18:55:50 +0000 cogitocorp 115086@http://www.kriesi.at/support/ <p>Any word on this issue yet? </p> http://www.kriesi.at/support/topic/safari-browser-issue-hover-on-team-thumbnails-not-working#post-114161 Mon, 27 May 2013 10:08:51 +0000 Dude 114161@http://www.kriesi.at/support/ <p>I tagged this thread for Devinv because he can test your website on a Mac. I tested it on Win8 with Chrome and it seems to work for me: <a href="http://www.screenr.com/0a8H" rel="nofollow">http://www.screenr.com/0a8H</a> </p> http://www.kriesi.at/support/topic/safari-browser-issue-hover-on-team-thumbnails-not-working#post-113585 Fri, 24 May 2013 15:14:24 +0000 cogitocorp 113585@http://www.kriesi.at/support/ <p>Hello! Great theme, I'm really enjoying using it. One of my coworkers loaded up a test page I setup in Safari 5.1.7 on Mac Lion 10.7.5 and he's not seeing the hover links to go to the full bios for each team member:</p> <p><a href="http://www.cogitocorp.com.php53-17.ord1-1.websitetestlink.com/?page_id=1439" rel="nofollow">http://www.cogitocorp.com.php53-17.ord1-1.websitetestlink.com/?page_id=1439</a> &lt;--Here's the test page</p> <p>I've setup sub-pages with a full bio and large photo for Team Members "Deric Corwin" and Chuan Zhang" on that page, and for some reason he doesn't even see the links on hover at all. Any idea how I can fix this?</p> <p>Thanks! </p> http://www.kriesi.at/support/topic/coherence-caption-title-slideshow-error-on-safari#post-112822 Wed, 22 May 2013 03:33:30 +0000 Ismael 112822@http://www.kriesi.at/support/ <p>Hey,</p> <p>Always glad to help. :)</p> <p>Cheers,<br /> Ismael </p> http://www.kriesi.at/support/topic/coherence-caption-title-slideshow-error-on-safari#post-112605 Tue, 21 May 2013 08:30:30 +0000 glhu 112605@http://www.kriesi.at/support/ <p>Thanks for the reply. I noticed that the same malfunction happens only a few times. Because each work of art has always some microscopic flaw, perhaps it is not the case to investigate further. Thanks again for your accuracy and courtesy!<br /> Best Regards. Glhu. </p> http://www.kriesi.at/support/topic/coherence-caption-title-slideshow-error-on-safari#post-111850 Fri, 17 May 2013 04:06:04 +0000 Ismael 111850@http://www.kriesi.at/support/ <p>Hi,</p> <p>You can probably fix it with this</p> <pre><code>.chrome .caption_right .slideshow_caption { right: -1px; } .moz .caption_right .slideshow_caption { right: -2px;</code></pre> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/coherence-caption-title-slideshow-error-on-safari#post-111701 Thu, 16 May 2013 17:33:06 +0000 glhu 111701@http://www.kriesi.at/support/ <p>In the template online any images slideshow has the Capture Text with the setting "Caption Position and Style: Right Framed". For this reason you can not see that little imperfection in the template that is online.</p> <p>1) I installed the theme locally, without any customization<br /> 2) I imported the dummy date<br /> 3) The first image that appears in the slideshow on the home I gave "Caption Position and Style: Right Framed" (Right, and not Left).<br /> 4) Mozilla and Chrome show that little margin that you can see in the pictures I've attached in one of the previous messages.</p> <p>I hope it was clear. Also thanks for assistance.<br /> Glhu. </p> http://www.kriesi.at/support/topic/coherence-caption-title-slideshow-error-on-safari#post-111647 Thu, 16 May 2013 14:09:46 +0000 Nick 111647@http://www.kriesi.at/support/ <p>Hi,</p> <p>Please show me the page where this error is located. Include a snapshot please so there is no confusion.</p> <p>Thanks,</p> <p>Nick </p> http://www.kriesi.at/support/topic/coherence-caption-title-slideshow-error-on-safari#post-111639 Thu, 16 May 2013 13:05:47 +0000 glhu 111639@http://www.kriesi.at/support/ <p>Hi Nick: can you try, please, using "Caption Position and Style: Right Framed"?<br /> I'm sure that this small error appears only on that option ("Right Framed", and not "Left Framed")</p> <p>Thanks! </p> http://www.kriesi.at/support/topic/coherence-caption-title-slideshow-error-on-safari#post-111623 Thu, 16 May 2013 10:25:04 +0000 Nick 111623@http://www.kriesi.at/support/ <p>Hi,</p> <p>I don't see anything on the demo <a href="http://www.clipular.com/c?6015016=FIapMRWOXCzGWXMKz1NQp06-Y8w&amp;f=.png" rel="nofollow">http://www.clipular.com/c?6015016=FIapMRWOXCzGWXMKz1NQp06-Y8w&amp;f=.png</a></p> <p>If you can provide a link with code that exhibits the problem we can solve it. But with your eye for detail, you have to install Chrome Developer Tools and in minutes you will be editing like a pro without the need to even know css. <a href="http://www.youtube.com/watch?v=TvJflwF8eYM" rel="nofollow">http://www.youtube.com/watch?v=TvJflwF8eYM</a> and <a href="http://www.youtube.com/watch?v=dNsM2PUkZ1g" rel="nofollow">http://www.youtube.com/watch?v=dNsM2PUkZ1g</a></p> <p>Thanks,</p> <p>Nick </p> http://www.kriesi.at/support/topic/coherence-caption-title-slideshow-error-on-safari#post-111619 Thu, 16 May 2013 09:46:08 +0000 glhu 111619@http://www.kriesi.at/support/ <p>Ismal (and also Nick and Devin) thank you very much: finally the problem was solved in safari! You are great!</p> <p>I'll notice a small defect in the caption in mozilla and chrome (which was also before updating the custom.css with the last change that you reported and therefore do not depend on it), the "Caption Position and Style: right Framed "has a very small margin / paddin right both in firefox (it looks like a couple of pixels) in both chrome (it looks like a pixel). I'll show you the screenshots:<br /> <a href="https://dl.dropboxusercontent.com/u/7254890/kriesi/01-firefox.png" rel="nofollow">https://dl.dropboxusercontent.com/u/7254890/kriesi/01-firefox.png</a><br /> <a href="https://dl.dropboxusercontent.com/u/7254890/kriesi/02-chrome.png" rel="nofollow">https://dl.dropboxusercontent.com/u/7254890/kriesi/02-chrome.png</a></p> <p>Solved this imprecision, your caption will finally be perfect! </p> http://www.kriesi.at/support/topic/coherence-caption-title-slideshow-error-on-safari#post-111507 Wed, 15 May 2013 23:52:03 +0000 Ismael 111507@http://www.kriesi.at/support/ <p>Hi,</p> <p>I tried to fix it according to screenshots.</p> <p><img /></p> <pre><code>.safari .slideshow_inner_caption { width: 100%; }</code></pre> <p><img src="https://dl.dropboxusercontent.com/u/7254890/kriesi/caption-title-02.png" /></p> <pre><code>.safari .slideshow_inner_caption { padding: 0 15%; }</code></pre> <p><img src="https://dl.dropboxusercontent.com/u/7254890/kriesi/caption-title-02.png" /></p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/coherence-caption-title-slideshow-error-on-safari#post-111340 Wed, 15 May 2013 09:36:59 +0000 glhu 111340@http://www.kriesi.at/support/ <p>Hi Nick. Thanks for the reply.<br /> Not even this solves the problem, but eliminates padding / margin in all browsers.</p> <p>Just to avoid confusion: without making any changes to the style of the original theme, the problem that you see in the pictures I sent you the link, occurs only in Safari, even looking at your theme online. As you can see in the pictures, the Caption Position and Style has that problem only on Safari. </p> <p>I hope there is a solution.<br /> Thanks in advance. </p> http://www.kriesi.at/support/topic/coherence-caption-title-slideshow-error-on-safari#post-111165 Tue, 14 May 2013 17:32:54 +0000 Nick 111165@http://www.kriesi.at/support/ <p>Hi,</p> <p>Please add this to the end of your /css/custom.css or to Quick CSS. </p> <pre><code>#top .slideshow_inner_caption { padding: initial; position: relative; display: inline-table; height: 100%; width: 100%; }</code></pre> <p>This is specifically for the frame with the whiskey glass and cigar on the demo. Please let us know if anything changed.</p> <p>Thanks</p> <p>Nick </p> http://www.kriesi.at/support/topic/coherence-caption-title-slideshow-error-on-safari#post-111095 Tue, 14 May 2013 11:52:02 +0000 glhu 111095@http://www.kriesi.at/support/ <p>Devin, I'm sorry but the problem persists.<br /> Of course I also deleted the history and cache in Safari. </p> http://www.kriesi.at/support/topic/coherence-caption-title-slideshow-error-on-safari#post-111088 Tue, 14 May 2013 11:39:18 +0000 Devin 111088@http://www.kriesi.at/support/ <p>Hi glhu,</p> <p>Try adding the following CSS to your Quick CSS (located under the Styling Tab in the theme options) or the custom.css file in the css folder of your theme files:<br /> <pre><code>.safari .slideshow_inner_caption { width: 80%; }</code></pre> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/coherence-caption-title-slideshow-error-on-safari#post-111068 Tue, 14 May 2013 09:13:03 +0000 glhu 111068@http://www.kriesi.at/support/ <p>Ok, I'm waiting for your news.<br /> I have not iPad and I see this issue in Safari on my MacBook and iMac.</p> <p>If you can help by, I tell you that in the previous version of the theme the "Caption Title" gave a problem of margin/padding right in Chrome and in the new update of the theme there a similar problem in from Safari. </p> http://www.kriesi.at/support/topic/coherence-caption-title-slideshow-error-on-safari#post-111059 Tue, 14 May 2013 08:15:44 +0000 Nick 111059@http://www.kriesi.at/support/ <p>Hi,</p> <p>Let me forward you to the team's iPad owner who hopefully can reproduce this.</p> <p>Thanks,</p> <p>Nick </p> http://www.kriesi.at/support/topic/coherence-caption-title-slideshow-error-on-safari#post-110828 Mon, 13 May 2013 09:19:38 +0000 glhu 110828@http://www.kriesi.at/support/ <p>For " installation of the template" I meant to say "the update"... </p> http://www.kriesi.at/support/topic/coherence-caption-title-slideshow-error-on-safari#post-110529 Sat, 11 May 2013 15:51:46 +0000 glhu 110529@http://www.kriesi.at/support/ <p>Hello.<br /> I pointed this same problem some time ago and after the update of the template seemed that the problem had been solved. Only now I realize that it is not so because the caption title in the slideshow works poorly on Safari (while working properly in Mozilla and Chrome).</p> <p>On Safari the Caption title and the frame have a right margin that should not have. This happens both in the version installed on the server at localhost. It also happens on your site (<a href="http://www.kriesi.at/themedemo/?theme=coherence" rel="nofollow">http://www.kriesi.at/themedemo/?theme=coherence</a>)</p> <p>I am also sending some screen shoot.<br /> <a href="https://dl.dropboxusercontent.com/u/7254890/kriesi/caption-title-01.png" rel="nofollow">https://dl.dropboxusercontent.com/u/7254890/kriesi/caption-title-01.png</a><br /> <a href="https://dl.dropboxusercontent.com/u/7254890/kriesi/caption-title-02.png" rel="nofollow">https://dl.dropboxusercontent.com/u/7254890/kriesi/caption-title-02.png</a><br /> <a href="https://dl.dropboxusercontent.com/u/7254890/kriesi/caption-title-03.png" rel="nofollow">https://dl.dropboxusercontent.com/u/7254890/kriesi/caption-title-03.png</a></p> <p>I hope you fix it! Tanks in advance. </p> http://www.kriesi.at/support/topic/page-content-disappear#post-99358 Mon, 04 Mar 2013 14:49:14 +0000 Devin 99358@http://www.kriesi.at/support/ <p>Thanks Scott, keep us updated but I'm glad it seems to be only a single machine so far :)</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/page-content-disappear#post-99288 Mon, 04 Mar 2013 02:50:02 +0000 scobar 99288@http://www.kriesi.at/support/ <p>Will do. So far it seems fairly localized having only appeared on 1 of 4 other machines. Will keep testing to see if i can determine how they correlate.</p> <p>Cheers,<br /> Scott </p> http://www.kriesi.at/support/topic/template-builder-unresponsive-propulsion#post-99095 Sat, 02 Mar 2013 01:14:35 +0000 PearlsIntl 99095@http://www.kriesi.at/support/ <p>This problem miraculously fixed itself a couple of days ago. I wish I knew why, but I suspect that the culprit may have been a plugin that needed updating. I did a bunch of updates last week, but didn't check the template builder until a few days later. </p> http://www.kriesi.at/support/topic/page-content-disappear#post-98383 Mon, 25 Feb 2013 15:44:21 +0000 Devin 98383@http://www.kriesi.at/support/ <p>If you can get a set process for us to try and replicate it that would definitely help (if it turns out to continue). It isn't something I've heard of or run across before from the current symptoms so let us know what else develops.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/page-content-disappear#post-98302 Mon, 25 Feb 2013 01:32:06 +0000 scobar 98302@http://www.kriesi.at/support/ <p>Thanks for taking a look Devin. If i flip back and fourth between a few pages on the live site as well i get the same result. I'm going to have a group of "testers" give it a go this week. Fingers crossed it's just a strange setting on my mac that's causing the issue.</p> <p>Cheers,<br /> Scott </p>