http://www.kriesi.at/support/tags/support Support Forum - Tag: support - Recent Posts en-US Thu, 20 Jun 2013 05:04:49 +0000 http://bbpress.org/?v=1.0.2 q http://www.kriesi.at/support/search.php http://www.kriesi.at/support/topic/sermon-feed-not-working#post-119173 Tue, 18 Jun 2013 08:15:45 +0000 Ismael 119173@http://www.kriesi.at/support/ <p>Hi,</p> <p>Visit the link on Firefox: <a href="http://sovereignredeemerchurch.com/feed/?post_type=sermon" rel="nofollow">http://sovereignredeemerchurch.com/feed/?post_type=sermon</a></p> <p>It is working.</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/sermon-feed-not-working#post-119065 Mon, 17 Jun 2013 20:19:08 +0000 jakedohm 119065@http://www.kriesi.at/support/ <p>How can I test whether my feed is working? </p> http://www.kriesi.at/support/topic/sermon-feed-not-working#post-118775 Sun, 16 Jun 2013 10:10:16 +0000 Dude 118775@http://www.kriesi.at/support/ <p>I meant to say "itunes" (I corrected it). So if <a href="http://sovereignredeemerchurch.com/feed/?post_type=sermon" rel="nofollow">http://sovereignredeemerchurch.com/feed/?post_type=sermon</a> displays the latest entries there's nothing we can do from our side to tell itunes that a new podcast is available. </p> http://www.kriesi.at/support/topic/sermon-feed-not-working#post-118700 Sat, 15 Jun 2013 21:11:01 +0000 jakedohm 118700@http://www.kriesi.at/support/ <p>I don't understand Dude, sorry. </p> http://www.kriesi.at/support/topic/sermon-feed-not-working#post-118529 Sat, 15 Jun 2013 05:46:08 +0000 Dude 118529@http://www.kriesi.at/support/ <p>Hey! </p> <p> If the feed itself lists the new entry it's probably a problem with itunes (cache, etc.). </p> <p> Regards,<br /> Peter </p> http://www.kriesi.at/support/topic/sermon-feed-not-working#post-118206 Thu, 13 Jun 2013 21:36:16 +0000 jakedohm 118206@http://www.kriesi.at/support/ <p>Here is the link i'm using on the website to link to the feed: pcast://sovereignredeemerchurch.com/feed/?post_type=sermon . But when I post a sermon, and then refresh iTunes, it doesn't pull it down. Do you guys know what's wrong? </p> http://www.kriesi.at/support/topic/depth-theme#post-115716 Sun, 02 Jun 2013 15:46:46 +0000 ewabloch 115716@http://www.kriesi.at/support/ <p>Bummer! I purchased it from Themeforest site thinking that it is Kresi (like all of the others I purchased there) and now I am stack. Thanks anyway. e </p> http://www.kriesi.at/support/topic/depth-theme#post-115710 Sun, 02 Jun 2013 14:29:27 +0000 Dude 115710@http://www.kriesi.at/support/ <p>Hey! </p> <p> Do you mean this theme: <a href="http://themeforest.net/item/depth-fullscreen-ajax-portfolio-wordpress-theme/3933321" rel="nofollow">http://themeforest.net/item/depth-fullscreen-ajax-portfolio-wordpress-theme/3933321</a> ? It's obviously not a Kriesi theme and thus not support by us. </p> <p> Best regards,<br /> Peter </p> http://www.kriesi.at/support/topic/depth-theme#post-115708 Sun, 02 Jun 2013 14:18:49 +0000 ewabloch 115708@http://www.kriesi.at/support/ <p>I have questions regarding depth theme and I can not find the theme under your support panel. I just purchased the theme for my new client thinking that I will be able to get support like I do with the other themes.How can I get help with that theme? </p> http://www.kriesi.at/support/topic/removing-white-space#post-113492 Fri, 24 May 2013 05:25:06 +0000 Ismael 113492@http://www.kriesi.at/support/ <p>Hi,</p> <p>Looking at the site, I think you fixed it. :)</p> <p>Cheers,<br /> Ismael </p> http://www.kriesi.at/support/topic/removing-white-space#post-113324 Thu, 23 May 2013 16:06:23 +0000 kickstartsearch 113324@http://www.kriesi.at/support/ <p>Hey Ismael thanks for the reply.... I did enclose the form in a two third column because I need the text and the form to be side by side... Is their any other way to do that besides using two third columns? Thanks </p> http://www.kriesi.at/support/topic/removing-white-space#post-113128 Thu, 23 May 2013 02:55:58 +0000 Ismael 113128@http://www.kriesi.at/support/ <p>Hi,</p> <p>Please check your visual editor if there are &lt;p&gt; tags above the form, remove it. Add this on your custom.css or Quick CSS</p> <pre><code>#wpcf7-f635-p433-o1 p { display: none; }</code></pre> <p>Did you enclose the form inside a two-third column? Remove the column.</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/removing-white-space#post-113055 Wed, 22 May 2013 19:08:42 +0000 kickstartsearch 113055@http://www.kriesi.at/support/ <p><a href="http://cost-savings-compliance.com/jahan/" rel="nofollow">http://cost-savings-compliance.com/jahan/</a></p> <p>I need to remove the extra white space above the contact form and on the side of the text boxes to bring them closer together.... </p> http://www.kriesi.at/support/topic/audio-download-link#post-103135 Tue, 26 Mar 2013 11:55:19 +0000 Devin 103135@http://www.kriesi.at/support/ <p>Hi jakedohm,</p> <p>The browser determines what a user does with an mp3 file. The theme's only add-on/plugin type feature for the sermons is to put them into the player so that they can be be controlled by the user from the sermon(s) page.</p> <p>There are some solutions available to force certain file types to download on the users end but they are out of our area of support.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/audio-download-link#post-103023 Mon, 25 Mar 2013 21:04:19 +0000 jakedohm 103023@http://www.kriesi.at/support/ <p>Is there a way to add link to directly download the linked audio for a sermon? As you will see I've set one up that goes to the audio file, but it doesn't go to direct download. Is there a way for it to automatically start downloading? I thought you guys should have a plugin or something.<br /> Here's the website: <a href="http://sovereignredeemerchurch.com/sermons/" rel="nofollow">http://sovereignredeemerchurch.com/sermons/</a></p> <p>Thanks </p> http://www.kriesi.at/support/topic/how-to-add-full-buddypress-support#post-87042 Sat, 08 Dec 2012 05:05:38 +0000 Ismael 87042@http://www.kriesi.at/support/ <p>Hi,</p> <p>Unfortunately we can't help you with 3rd party plugins. I'm sure there are lots of freelancer who will be interested in your project. Please try odesk and freelancer and hire somebody there. :)</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/how-to-add-full-buddypress-support#post-86890 Fri, 07 Dec 2012 05:47:38 +0000 smartsites1 86890@http://www.kriesi.at/support/ <p>Hello, I am trying to add full buddypress support to this Replete wordpress theme, Has anyone done it before or can anyone help me paid or not through the full process???</p> <p>I have installed the BP Template pack plugin and need help with fixing some css so it works welll.<br /> If someone can successfully help me through it all it would also be a good feature to add to the theme.</p> <p>This is a great theme and I have a project I need to use it on but I really (pretty urgent project) need to try get full buddypress support.</p> <p>Best Regards,<br /> SmartSite4u </p> http://www.kriesi.at/support/topic/wordpress-multi-site-registration-page-wrecked#post-86889 Fri, 07 Dec 2012 05:17:21 +0000 smartsites1 86889@http://www.kriesi.at/support/ <p>Thanks Devin, I will play around with the css a bit...though I was hoping I wouldn't have to and it would be fine. </p> http://www.kriesi.at/support/topic/wordpress-multi-site-registration-page-wrecked#post-86738 Thu, 06 Dec 2012 07:03:02 +0000 Devin 86738@http://www.kriesi.at/support/ <p>The text is white and the wp-signup file sets its width to 90%. So it gets really wide without some kind of smaller container. Setting the color to black text with the following gets you the basic set up but you'll need to adjust the plugin settings/css to work with the themes layout it looks like:<br /> <pre><code>.mu_register { color: black; }</code></pre> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/wordpress-multi-site-registration-page-wrecked#post-86636 Wed, 05 Dec 2012 15:22:57 +0000 smartsites1 86636@http://www.kriesi.at/support/ <p>Hello Devin, It is really my wordpress registration page that is not displaying properly, you can see in the image here: <a href="http://onlinemallbrisbane.com/wp-content/uploads/2012/12/rego-01.jpg" rel="nofollow">http://onlinemallbrisbane.com/wp-content/uploads/2012/12/rego-01.jpg</a></p> <p>Do you know what I can do to fix it? </p> http://www.kriesi.at/support/topic/wordpress-multi-site-registration-page-wrecked#post-86372 Mon, 03 Dec 2012 20:07:32 +0000 Devin 86372@http://www.kriesi.at/support/ <p>Hi smartsites1,</p> <p>Can you explain a bit further about what is happening?</p> <p>The theme support MU installations as far as I know since that is what Kriesi runs on his demo site for all themes (one big MU).</p> <p>Also make sure the WPMU installation complies with the license you've purchased from Themeforest since I know it mentions MU specifically.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/wordpress-multi-site-registration-page-wrecked#post-86291 Mon, 03 Dec 2012 12:16:39 +0000 smartsites1 86291@http://www.kriesi.at/support/ <p>Hello Community, I am using the replete theme with my WordPress MultiSite install and when I got to register and create a blog on my website while using the replete theme the registration page does not display properly at all.</p> <p>How can I fix this and can support for WordPress Multi-site be made in the next update? </p> http://www.kriesi.at/support/topic/portfolio-issues-1#post-86247 Mon, 03 Dec 2012 04:13:51 +0000 Ismael 86247@http://www.kriesi.at/support/ <p>Hi dearlizzy,</p> <p>Try to open wp-content\themes\habitat\framework\helper_functions\lots_of_small_helpers.php and find this line of code:<br /> <code>echo &quot;&lt;li $current&gt;&lt;a href=&#39;&quot;.get_settings(&#39;home&#39;).&quot;&#39;&gt;Home&lt;/a&gt;&lt;/li&gt;&quot;;</code><br /> Replace it with:<br /> <code>//echo &quot;&lt;li $current&gt;&lt;a href=&#39;&quot;.get_settings(&#39;home&#39;).&quot;&#39;&gt;Home&lt;/a&gt;&lt;/li&gt;&quot;;</code><br /> Hope this helps. :)</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/portfolio-issues-1#post-86161 Sun, 02 Dec 2012 04:23:22 +0000 dearlizzy 86161@http://www.kriesi.at/support/ <p>I tried under that page but there's nothing there to change it. I updated my theme but still nothing... </p> http://www.kriesi.at/support/topic/portfolio-issues-1#post-86145 Sun, 02 Dec 2012 02:01:32 +0000 Ismael 86145@http://www.kriesi.at/support/ <p>Hi,</p> <p>Edit Appearance &gt; Menu to remove the home menu. :)</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/portfolio-issues-1#post-86109 Sat, 01 Dec 2012 16:12:31 +0000 dearlizzy 86109@http://www.kriesi.at/support/ <p>nevermind I figured it out...!</p> <p>another thing: How do I remove the word HOME from my pages and header? </p> http://www.kriesi.at/support/topic/portfolio-issues-1#post-86108 Sat, 01 Dec 2012 16:02:58 +0000 dearlizzy 86108@http://www.kriesi.at/support/ <p>This is pretty easy but I have been searching for hours and can't figure it out. </p> <p>How do I add portfolios to a Page?</p> <p>thanks! </p> http://www.kriesi.at/support/topic/portfolio-issues-1#post-84757 Tue, 20 Nov 2012 19:02:44 +0000 Nick 84757@http://www.kriesi.at/support/ <p>Hi,</p> <p>I am very sorry for the delay, entirely my fault. Overlooked your name in the list.</p> <p>1) to have a custom order to the portfolio when it loads up, please read my answer here which shows the plugin to use <a href="http://www.kriesi.at/support/topic/portfolio-icon-hover-%C2%ABportfolio-greyscale-overlay%C2%BB#post-84356" rel="nofollow">http://www.kriesi.at/support/topic/portfolio-icon-hover-%C2%ABportfolio-greyscale-overlay%C2%BB#post-84356</a></p> <p>2) Your sorting option do not display since there is only 1 item in the portfolio. Please add a second item.</p> <p>3) I recommend you download this plugin - Simple Image Sizes plugin ( <a href="http://wordpress.org/extend/plugins/simple-image-sizes/" rel="nofollow">http://wordpress.org/extend/plugins/simple-image-sizes/</a> ) - which will allow you full control over your images right from the admin media page, as well as cropping them and regenerating them. since if you only change the number on the Media page, only new images will come out in the new size, the old one will have to be regenerated. the plugin will allow you to do that. Also when you upload images, there are a number of radio buttons which offer to dynamically crop images to different sizes. Make sure you are picking the size you want.</p> <p>I am not sure about your other questions, please provide a link to the specific page where the problem is taking place.</p> <p>Thanks,</p> <p>Nick </p> http://www.kriesi.at/support/topic/portfolio-issues-1#post-84561 Mon, 19 Nov 2012 16:08:36 +0000 jeffunity 84561@http://www.kriesi.at/support/ <p>Hi Devin</p> <p>It's been 3 weeks and i'm still waiting to hear about the reverse sorting issue on the portfolio page - please let me know when I can expect a response </p> http://www.kriesi.at/support/topic/portfolio-issues-1#post-81414 Mon, 29 Oct 2012 15:09:10 +0000 Devin 81414@http://www.kriesi.at/support/ <p>Hey jeffunity,</p> <p>For the sorting, check the Frontpage template in your template builder and expand the options for the Portfolio. There should be options to control that portfolio there instead of in the theme options.</p> <p>The portfolio won't crop your images by default to keep the portfolio all exactly aligned. Its set to just shrink them down to the width and let the height adjust proportionally. To change this, open your functions.php in your theme files and look for:<br /> <code>$avia_config[&#39;imgSize&#39;][&#39;portfolio&#39;] = array(&#39;width&#39;=&gt;448, &#39;height&#39;=&gt;330 ); // images for portfolio entries (2,3 column)</code></p> <p>Change it to:<br /> <pre><code>$avia_config[&#39;imgSize&#39;][&#39;portfolio&#39;] = array(&#39;width&#39;=&gt;448, &#39;height&#39;=&gt;330, &#39;crop&#39;=&gt;true); // images for portfolio entries (2,3 column)</code></pre> <p>Save the file then use this plugin to regenerate your thumbnails: <a href="http://wordpress.org/extend/plugins/regenerate-thumbnails/" rel="nofollow">http://wordpress.org/extend/plugins/regenerate-thumbnails/</a></p> <p>I've sent an email to the head of support re the sorting issue and will update once I hear back.</p> <p>Regards,</p> <p>Devin </p>