http://www.kriesi.at/support/tags/theme-update Support Forum - Tag: theme update - Recent Posts en-US Sat, 25 May 2013 20:44:23 +0000 http://bbpress.org/?v=1.0.2 q http://www.kriesi.at/support/search.php http://www.kriesi.at/support/topic/error-updating-to-version-20-propulsion-error-class-avia_media-not-found#post-111707 Thu, 16 May 2013 17:54:33 +0000 bodhimcgee 111707@http://www.kriesi.at/support/ <p>That worked! Appreciate the help, great stuff. Loving the theme, keep up the great work.<br /> Bodhi </p> http://www.kriesi.at/support/topic/error-updating-to-version-20-propulsion-error-class-avia_media-not-found#post-111596 Thu, 16 May 2013 06:54:09 +0000 Dude 111596@http://www.kriesi.at/support/ <p>Hey! </p> <p> Please try to re-upload the class-media.php file. Place it into the wp-content\themes\propulsion\framework\php\ folder (the complete file path is: wp-content\themes\propulsion\framework\php\class-media.php) </p> <p> Best regards,<br /> Peter </p> http://www.kriesi.at/support/topic/error-updating-to-version-20-propulsion-error-class-avia_media-not-found#post-111441 Wed, 15 May 2013 17:38:19 +0000 bodhimcgee 111441@http://www.kriesi.at/support/ <p>Hi, i updated from 1.3 to 2.0 and everything went through and looks ok front end. When i log in and go to theme options i see the error:</p> <p>"Fatal error: Class 'avia_media' not found in /home/content/08/9260008/html/dev/wp-content/themes/propulsion/framework/php/class-htmlhelper.php on line 500"</p> <p>And no theme options available, and no update button active.</p> <p><a href="http://adanacunion.com/dev/" rel="nofollow">http://adanacunion.com/dev/</a> - password is "stoked"</p> <p>Anyone have an idea of how to get around this issue?</p> <p>I have tried with no luck:</p> <p>- disabling all plugins<br /> - uploading the theme via ftp and uploader<br /> - going back to 1.3 and back to 2.0</p> <p>I'm out of ideas and havent seen anyone else with the same problem in the forums.</p> <p>Any help much appreciated,</p> <p>Bodhi<br /> <a href="mailto:bodhi@bodhimcgee.com">bodhi@bodhimcgee.com</a> </p> http://www.kriesi.at/support/topic/updating-theme#post-99545 Tue, 05 Mar 2013 08:53:56 +0000 Nick 99545@http://www.kriesi.at/support/ <p>Hi,</p> <p>I made a video where I take you through the whole process of updating when you have customizations so as not to lose them. </p> <p><a href="https://docs.google.com/file/d/0B8hqGBMSfHtKRkJlN0pyNVNDSkk/edit?usp=sharing" rel="nofollow">https://docs.google.com/file/d/0B8hqGBMSfHtKRkJlN0pyNVNDSkk/edit?usp=sharing</a></p> <p>It's a bit slow but I wanted to make sure I cover all the bases for new people who don't know what ftp is.</p> <p>Thanks,</p> <p>Nick </p> http://www.kriesi.at/support/topic/updating-theme#post-99463 Mon, 04 Mar 2013 20:33:19 +0000 MtnStreamGroup 99463@http://www.kriesi.at/support/ <p>What do we need to do if in V1.2 we changed stylesheets and other setting and now are updating to V1.7 because I got the same error message Richard did when attempting to update through WP theme install? </p> http://www.kriesi.at/support/topic/how-to-update-onto-v15#post-97196 Mon, 18 Feb 2013 09:00:20 +0000 Boris 97196@http://www.kriesi.at/support/ <p>Thanks a lot!</p> <p>Best</p> <p>Boris </p> http://www.kriesi.at/support/topic/how-to-update-onto-v15#post-97169 Mon, 18 Feb 2013 07:01:29 +0000 Dude 97169@http://www.kriesi.at/support/ <p>Hi! </p> <p> 1) Yes, use ftp to replace the files manually.</p> <p>2) You can use tools like notepad++ to compare the files side by side.</p> <p>3) Your mail was in my spam folder. I'll answer it asap. </p> <p> Regards,<br /> Peter </p> http://www.kriesi.at/support/topic/updating-theme#post-97099 Sun, 17 Feb 2013 07:04:42 +0000 Dude 97099@http://www.kriesi.at/support/ <p>We're are not aware of any issues with the wysiwyg editor (no bug reports, etc. yet). You can try following:</p> <p>1) Re-install all wordpress files (3.5) via ftp (download the zip file from here: <a href="http://wordpress.org/download/" rel="nofollow">http://wordpress.org/download/</a> , unzip it and upload the files via ftp)</p> <p>2) Re-install the theme files.</p> <p>3) Go to the editor page, activate Firebug or Chrome dev tools, switch to the "Console" and check if you get any javascript errors when you click on the "Visual" or "HTML" tab. </p> http://www.kriesi.at/support/topic/updating-theme#post-97097 Sun, 17 Feb 2013 06:17:23 +0000 RichardRazo 97097@http://www.kriesi.at/support/ <p>I updated the theme to version 1.8 &amp; we are on WP 3.5.1. The only 2 active plugins are Woo Commerce &amp; Akismet which are both current too. I made a short 2 min video to demonstrate the issue with the WYSIWYG. Please help.</p> <p>= <a href="http://www.screenr.com/60Z7" rel="nofollow">http://www.screenr.com/60Z7</a></p> <p>Thanks,<br /> Richard </p> http://www.kriesi.at/support/topic/how-to-update-onto-v15#post-97070 Sat, 16 Feb 2013 21:14:24 +0000 Boris 97070@http://www.kriesi.at/support/ <p>Hi Devin,</p> <p>thanks! I made the mistake to not document my changes.<br /> On the themeforest page the change-log says, that only a few files changed. e.g. styles css... wouldnt it be easier and safer just to replace the files that changed, instead of uploading/installing the whole package?</p> <p>Do you have any tips, how I can manage this effectively?</p> <p>Best</p> <p>Boris</p> <p>PS: From now on, I will commment any change I make... ;-) </p> http://www.kriesi.at/support/topic/how-to-update-onto-v15#post-97061 Sat, 16 Feb 2013 20:34:52 +0000 Devin 97061@http://www.kriesi.at/support/ <p>Hi Boris,</p> <p>We typically don't answer direct emails as it doesn't allow a topic to be tracked or others to address it. My email actually deletes anything with a link to a topic as spam, not sure about any of the others.</p> <p>For updating, you just download the theme files from your downloads on themeforest. The main package will have the theme docs, license and other files inside of it as well as the actual sentence.zip file that can be uploaded through the wordpress admin as the actual theme.</p> <p>You can just upload that zip using the wordpress admin unless your setup doesn't allow writing over the files. In that case, you'll need to upload the theme files via FTP.</p> <p>If you've made any changes to the actual theme files, make a backup of all those files locally. After you update, you can check the version.txt file that was in the main package you downloaded from themeforest and see if any of your modified files were changed in the updates. If so, you'll need to re-add those changes individual instead of just writing over the entire file.</p> <p>Then update Wordpress to 3.5 as well as any plugins you have running since some things were changed in 3.5 and many plugins needed updating.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/how-to-update-onto-v15#post-97053 Sat, 16 Feb 2013 17:54:18 +0000 Boris 97053@http://www.kriesi.at/support/ <p>Hi Support,</p> <p>is there a how to for updating the theme?<br /> I made some changes here and there, that will probably get lost, when updating/replacing files, I guess.<br /> Actually I could use some real help. I already sent a mail to Peter, too. No reply, yet. Is he around?</p> <p>I am still running 1.01 and WP 3.4.2.</p> <p>Best</p> <p>Boris </p> http://www.kriesi.at/support/topic/updating-theme#post-95950 Sat, 09 Feb 2013 07:17:23 +0000 Dude 95950@http://www.kriesi.at/support/ <p>If you didn't modify the theme files (stylesheets, etc.) you don't need to worry about the settings,etc. Just upload the new theme files and overwrite the old files. Maybe this will also solve the WYSIWYG buttons button issue. If not try to deactivate all third party plugins maybe a plugin is not compatible with WP3.5. </p> http://www.kriesi.at/support/topic/updating-theme#post-95948 Sat, 09 Feb 2013 06:33:46 +0000 RichardRazo 95948@http://www.kriesi.at/support/ <p>I'm would like advice on updating the Theme version from 1.2.1 to the latest (1.7). We are running WP version 3.5. My concern is it breaking any settings I have in theme options, template builder etc... I read above Devin suggesting these settings shouldn't get overwritten but I just want to double check.</p> <p>I tired uploading the new version via the admin Install Themes.. but it fails:</p> <p>"Unpacking the package…<br /> Installing the theme…<br /> Destination folder already exists. /home/totoweb/public_html/wp-content/themes/propulsion/<br /> Theme install failed."</p> <p>So, my question is am I doing it right/do I have to use FTP? If I have to update the theme files via FTP are there certain files to exclude to not overwrite to ensure I don't mess up any of the theme settings I currently have with v.1.2.1 of the theme?</p> <p>p.s. Does anyone know why when I updated the WP to a recent version of 3.5 the WYSIWYG buttons don't work. In fact I can't switch from Design mode to HTML mode? I hope upgrading the theme will resolve/fix this. </p> <p>Thanks,<br /> Richard </p> http://www.kriesi.at/support/topic/updating-theme#post-95921 Sat, 09 Feb 2013 00:19:24 +0000 Ismael 95921@http://www.kriesi.at/support/ <p>Hey,</p> <p>Glad it is fixed. :)</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/updating-theme#post-95911 Fri, 08 Feb 2013 23:02:55 +0000 Lindsey 95911@http://www.kriesi.at/support/ <p>Just doubled my RAM, and it's working fine now. Thank you! </p> http://www.kriesi.at/support/topic/flagship-theme-update#post-95796 Fri, 08 Feb 2013 07:31:07 +0000 Dude 95796@http://www.kriesi.at/support/ <p>Hi! </p> <p> I think this thread will help you: <a href="http://www.kriesi.at/support/topic/how-to-update-theme" rel="nofollow">http://www.kriesi.at/support/topic/how-to-update-theme</a> </p> <p> Best regards,<br /> Peter </p> http://www.kriesi.at/support/topic/flagship-theme-update#post-95736 Thu, 07 Feb 2013 18:34:34 +0000 SureSitesInc 95736@http://www.kriesi.at/support/ <p>Hi!</p> <p>Need to update my theme, but not sure how to do this without messing up my site. Any guidance would be greatly appreciated. Thanks for your help!</p> <p>(PS, happy to pay to have my theme files updated, and also so I can update to wordpress 3.5) Thanks again! </p> http://www.kriesi.at/support/topic/updating-theme#post-95157 Tue, 05 Feb 2013 01:47:32 +0000 Ismael 95157@http://www.kriesi.at/support/ <p>Hi Lindsey,</p> <p>Glad we could help. :)</p> <p>Cheers,<br /> Ismael </p> http://www.kriesi.at/support/topic/updating-theme#post-95149 Tue, 05 Feb 2013 00:08:12 +0000 Lindsey 95149@http://www.kriesi.at/support/ <p>Thank you, it seems jumpy to me, and sometimes displays a "ghost" menu when I've already hovered off of it. I think it's a memory issue, and I'm looking into it. Thank you everyone for all your help. </p> http://www.kriesi.at/support/topic/updating-theme#post-94592 Sat, 02 Feb 2013 00:35:59 +0000 Ismael 94592@http://www.kriesi.at/support/ <p>Hi,</p> <p>I checked your site using Chrome, Firefox and Safari and the menu seems to work just fine. I hope it is fixed now.</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/updating-theme#post-94589 Sat, 02 Feb 2013 00:24:17 +0000 Lindsey 94589@http://www.kriesi.at/support/ <p>Yes. I was seeing it for about an hour and a half, but it's stopped now. I haven't done anything... so I'm not sure what happened. It was glitching in both FF and Safari. </p> http://www.kriesi.at/support/topic/updating-theme#post-94579 Fri, 01 Feb 2013 23:40:51 +0000 Ismael 94579@http://www.kriesi.at/support/ <p>Hi,</p> <p>Is <a href="http://www.toxicfreechallenge.com/" rel="nofollow">http://www.toxicfreechallenge.com/</a> your site?</p> <p>I can't see any glitch on the menu..</p> <p>Regards,<br /> Ismael </p> http://www.kriesi.at/support/topic/updating-theme#post-94572 Fri, 01 Feb 2013 21:29:29 +0000 Lindsey 94572@http://www.kriesi.at/support/ <p>Thanks Devin. </p> <p>Yeah, I felt like a robber and in no way am I! I unzipped it last night and uploaded the child folder to WP and configured it today so all is working now. </p> <p>My site has a page for each herb, which uses a template from the Template Builder. So for example, I have Burdock, Dandelion, Red Clover, Lemon, Ginger, etc. I currently have around 90 of these, and each has their own portfolio where their respective category is tagged so that their own page shows a portfolio with their own ingredient in the recipes. I have about 15 more that I need to do but it seems from reading your response, that it has reached it's limit. Is this correct?</p> <p>Is there any way to modify on the backend and increase the number limit? Or does this mean I need to contact my server and upgrade something (not sure). I'm really hoping there is a work-around, as this is vital to my company.</p> <p>Thanks for all your help.</p> <p>One more thing - when I switched to the legit theme, my menu is glitchy and flickering. I'm not sure what would cause this, since I think I have the most up-to-date version (1.8) now. Do you mind taking a look at my site, please? </p> <p>Thank you sincerely,<br /> Lindsey </p> http://www.kriesi.at/support/topic/updating-theme#post-94405 Thu, 31 Jan 2013 19:52:23 +0000 Devin 94405@http://www.kriesi.at/support/ <p>Hey Lindsey,</p> <p>Glad you found your way to the proper place to purchase :)</p> <p>How many of the dynamic templates do you have so far? I know we have seen some users reach situations where there are too many and the server isn't able to handle creating anymore. This was in the 30-50 range if I remember correctly.</p> <p>As for updating, the file you get from Themeforest is actually not the theme file. Its a zip containing the documentation, the license information, PSD and then a zipped version of the theme which can be used to install and update. That zipped version of the theme will work and you shouldn't lose any of the settings in theme admin as long as the theme has the same name (IE propulsion)..</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/updating-theme#post-94388 Thu, 31 Jan 2013 18:14:02 +0000 Lindsey 94388@http://www.kriesi.at/support/ <p>I tried to install the paid theme just now and it failed because it contains no styles.css file. I'm not sure if I am going about all of this the right way. Thanks for your help. </p> http://www.kriesi.at/support/topic/updating-theme#post-94381 Thu, 31 Jan 2013 17:41:29 +0000 Lindsey 94381@http://www.kriesi.at/support/ <p>Hello, I found this theme last year online for free (WP newbie, it said it was free). I recently ran into some issues where it won't create anymore templates within the template builder. So I searched for a support forum and found your site, realized it was a paid theme, and of course I went ahead and I have bought the theme from Theme Forest and registered it. How do I replace the version I installed last year in WP with the new Propulsion version with my license, without losing anything from my site? Is there someone I can email to more privately? </p> http://www.kriesi.at/support/topic/wordpress-34-35#post-61190 Wed, 20 Jun 2012 17:54:05 +0000 Mya 61190@http://www.kriesi.at/support/ <p>Thanks for posting Stefan! Hope this helps jazzclubjury.</p> <p>Regards,<br /> Mya </p> http://www.kriesi.at/support/topic/wordpress-34-35#post-61179 Wed, 20 Jun 2012 17:23:20 +0000 stefan1052 61179@http://www.kriesi.at/support/ <p>Hello, had the same issue loading Flashlight into a WP/WooCommerce site yesterday.</p> <p>Suggest the following . . . </p> <p>1.Select Plugins<br /> 2.Deactivate EVERYTHING.<br /> 3.Upload the Flashlight theme - (Make sure you load the flashlight.zip file within the themeforest-x-x-x.zip i.e. unzip themeforest- x-x-x.zip and use the extracted flashlight.zip file for the upload).<br /> 4.Activate the Flashlight theme<br /> 5.Re-activate ALL the plugins.</p> <p>Worked for me.</p> <p>Regards,</p> <p>Stefan </p> http://www.kriesi.at/support/topic/wordpress-34-35#post-61029 Tue, 19 Jun 2012 22:30:04 +0000 Mya 61029@http://www.kriesi.at/support/ <p>Hi jazzclubjury,</p> <p>Sounds like something happened while updating plugin or the WordPress install. You would need to fix that first before installing the update otherwise you're still going to have the same issue.</p> <p>Regards,<br /> Mya </p>