http://www.kriesi.at/support/topic/accidental-poor-rating Support Forum - Topic: Accidental Poor Rating en-US Sun, 26 May 2013 03:57:24 +0000 http://bbpress.org/?v=1.0.2 q http://www.kriesi.at/support/search.php http://www.kriesi.at/support/topic/accidental-poor-rating#post-25737 Wed, 24 Aug 2011 21:52:37 +0000 Chris Beard 25737@http://www.kriesi.at/support/ <p>Hey,<br /> we're glad you like the theme.<br /> Don't worry about it, we're happy as long as you're happy - and one vote won't mess up the entire rating ;) Thanks for letting us know though! </p> http://www.kriesi.at/support/topic/accidental-poor-rating#post-25711 Wed, 24 Aug 2011 15:11:29 +0000 boundlessdata 25711@http://www.kriesi.at/support/ <p>I love the theme. Unfortunately, Envato says the rating is permanent. I have also noticed that even if I purchase a second copy of a theme, it keeps the previous rating. They say they are working on improving the rating system but can't help me right now. Sorry about that. Next time I'll be more careful. </p> http://www.kriesi.at/support/topic/accidental-poor-rating#post-25332 Fri, 19 Aug 2011 21:42:26 +0000 Dude 25332@http://www.kriesi.at/support/ <p>Hey,<br /> thanks for contacting the envato support. I hope they can change the rating for you or reset it. However I hope you like the theme :) </p> http://www.kriesi.at/support/topic/accidental-poor-rating#post-25299 Fri, 19 Aug 2011 15:05:33 +0000 boundlessdata 25299@http://www.kriesi.at/support/ <p>I accidentally gave Velvet a poor rating on Themeforest and can't seem to undo it. I contacted their support. It says it can take up to 24 hours for them to respond. Sorry, with all the great ratings you get, I'm sure it won't be noticed. I'll get it fixed as soon as I can. </p>