http://www.kriesi.at/support/topic/clickable-phone-number-in-head Support Forum - Topic: Clickable phone number in head en-US Thu, 23 May 2013 01:49:44 +0000 http://bbpress.org/?v=1.0.2 q http://www.kriesi.at/support/search.php http://www.kriesi.at/support/topic/clickable-phone-number-in-head#post-93397 Fri, 25 Jan 2013 14:16:03 +0000 Devin 93397@http://www.kriesi.at/support/ <p>The raw output for the text above the search bar is:<br /> <code>&lt;div class=&quot;small_header_info meta-color&quot;&gt;Support Hotline: (555) 343 456 7891&lt;/div&gt;</code></p> <p>In order for telephone detection to be off, at least from the apple dev docs would mean the following has to be present on the page:<br /> <code>&lt;meta name = &quot;format-detection&quot; content = &quot;telephone=no&quot;&gt;</code><br /> Ref: <a href="http://developer.apple.com/library/ios/#featuredarticles/iPhoneURLScheme_Reference/Articles/PhoneLinks.html" rel="nofollow">http://developer.apple.com/library/ios/#featuredarticles/iPhoneURLScheme_Reference/Articles/PhoneLinks.html</a></p> <p>As far as I know and doing searches of all the theme files, that is no where in the theme (not even telephone=no or telephone by itself.</p> <p>If you want your telephone number to be detected, use the tel: method in the number URL. Otherwise, there really isn't anything we can do.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/clickable-phone-number-in-head#post-93276 Thu, 24 Jan 2013 17:33:20 +0000 mannystef 93276@http://www.kriesi.at/support/ <p>I have looked at all the code in your template and the other templates and even websites which we have created with straight HTML work.. I think there is a div tag or something preventing the phone number from being clickable. </p> http://www.kriesi.at/support/topic/clickable-phone-number-in-head#post-93251 Thu, 24 Jan 2013 15:24:29 +0000 Devin 93251@http://www.kriesi.at/support/ <p>Perhaps the other templates use some javascript to add the tel: to the link of a phone number field but this theme doesn't have a specific phone number only field and allows for a bit more flexibility.</p> <p>This is the "standard" solution as far as I know.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/clickable-phone-number-in-head#post-93084 Wed, 23 Jan 2013 20:51:05 +0000 mannystef 93084@http://www.kriesi.at/support/ <p>sorry... ment to say (555) 555-5555 </p> http://www.kriesi.at/support/topic/clickable-phone-number-in-head#post-93083 Wed, 23 Jan 2013 20:47:12 +0000 mannystef 93083@http://www.kriesi.at/support/ <p>Thank you for the reply. I entered it the way I have on other websites we have created.. 555-555-5555 but it is not clickable on this template. I already ended up using tel: but the problem is that on a desktop it is a link that goes to a page that does not exist. Not a great solution. </p> http://www.kriesi.at/support/topic/clickable-phone-number-in-head#post-93050 Wed, 23 Jan 2013 17:02:25 +0000 Devin 93050@http://www.kriesi.at/support/ <p>Hi mannystef,</p> <p>Depending on the way you enter the number some mobile devices will auto detect the number. If it does not, you can use tel: in the link with the number to tell the device its a number and what that number is.</p> <p>Reference with examples: <a href="http://mobile.tutsplus.com/tutorials/mobile-web-apps/phone-number-links/" rel="nofollow">http://mobile.tutsplus.com/tutorials/mobile-web-apps/phone-number-links/</a></p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/clickable-phone-number-in-head#post-93044 Wed, 23 Jan 2013 16:41:09 +0000 mannystef 93044@http://www.kriesi.at/support/ <p>Text entered as a phone number in the Header textarea above Social media icons of the theme options does not become clickable on a mobile device. Other themes this works with no issues. If this is a responsive website then the point is to be able to be used on a mobile device which means that the phone number should be clickable. Can anyone please tell me what needs to be done to correct this issue before we build with a different theme.<br /> Thank you </p>