http://www.kriesi.at/support/topic/download-products-not-working Support Forum - Topic: Download products not working en-US Thu, 23 May 2013 15:30:52 +0000 http://bbpress.org/?v=1.0.2 q http://www.kriesi.at/support/search.php http://www.kriesi.at/support/topic/download-products-not-working#post-98593 Tue, 26 Feb 2013 20:55:15 +0000 Devin 98593@http://www.kriesi.at/support/ <p>Hi kwideman,</p> <p>Try switching the theme to one of the default wordpress themes and going through the checkout process. As far as I know the theme doesn't modify the process of downloadable items so it shouldn't have any effect on it.</p> <p>If it doesn't work there, you either have the plugin configured incorrectly for that product or something like that. In which case we are a bit limited in what other steps we can take to address it and you would need to check with the WooCommerce support.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/download-products-not-working#post-98562 Tue, 26 Feb 2013 18:42:00 +0000 kwideman 98562@http://www.kriesi.at/support/ <p>I am unable to have my downloadable products work. They are linked to the proper file but we they are purchase the download link when clicked on downloads a very small file .4 Kb in size with the same file name, but the actual wave it is attached to is 20mB in size. The website is floormusic.widemanmusic.com.</p> <p>Thanks,</p> <p>K. Wideman </p>