Support Forum - Topic: Email from the contact form

Support Forum - Topic: Email from the contact form http://www.kriesi.at/support/topic/email-from-the-contact-form Support Forum - Topic: Email from the contact form en-US Wed, 19 Jun 2013 11:45:26 +0000 http://bbpress.org/?v=1.0.2 <![CDATA[Search]]> q http://www.kriesi.at/support/search.php Ismael on "Email from the contact form" http://www.kriesi.at/support/topic/email-from-the-contact-form#post-87739 Wed, 12 Dec 2012 05:11:08 +0000 Ismael 87739@http://www.kriesi.at/support/ Hey, Thank you for the solution. A lot of users can benefit from this. Cheers, Ismael raffoz on "Email from the contact form" http://www.kriesi.at/support/topic/email-from-the-contact-form#post-87700 Tue, 11 Dec 2012 22:42:06 +0000 raffoz 87700@http://www.kriesi.at/support/ They answered me and they solved the problem. I apllied the solution and now everything works… :) I post the solution here, so maybe someone could use it… :) -------------- Sorry to hear about your website mail form issues. We made some policy changes regarding SMTP server usage recently: <a href="http://www.dreamhoststatus.com/2012/04/04/improvements-to-outgoing-spam-prevention-policy/" rel="nofollow">http://www.dreamhoststatus.com/2012/04/04/improvements-to-outgoing-spam-prevention-policy/</a> This new policy change started in April, and is nearing phase completion now for all our clients. If you are trying to send emails from your website using an unauthenticated email alias (web visitor's email) to our smtp servers(dreamhost), they will be rejected because our smtp servers don't allow relaying for spam reasons(from non-dreamhost email accounts). For example, your webform shows that the FROM(web visitor email) section is what the website visitor inputs from your site. This is a problem because our smtp servers where your website is hosted, does not allow email relaying from unauthenticated email accounts not hosted on Dreamhost. Here is a copy of the last bounced message and error code: To: <a href="mailto:xxx@yourdomain.com">xxx@yourdomain.com</a> Subject: Test (sent by contact form at xxx) MIME-Version: 1.0 Content-type: text/html; charset=utf-8 From:yyy@gmail.com Diagnostic-Code: smtp; 550 5.7.1 Sender domain not allowed. The reason why this message bounced was because your mail script or theme is using the webvisitor's address instead of a dreamhost hosted email account, and our spam protected smtp-relay servers will reject this. You will need to implement smtp authetication into your wordpress site. You will need to install & configure this WordPress plugin to use these SMTP authentication settings: <a href="http://wordpress.org/extend/plugins/configure-smtp/" rel="nofollow">http://wordpress.org/extend/plugins/configure-smtp/</a> If you install and use this plugin, this should correct all the webforms/plugins on this site to use the settings you configured. Google SMTP authenticated settings: smtp server: smtp.gmail.com ssl is on smtp authentication is on port 465 user: <a href="mailto:xxx@yourdomain.com">xxx@yourdomain.com</a> pass: your password Dude on "Email from the contact form" http://www.kriesi.at/support/topic/email-from-the-contact-form#post-87564 Tue, 11 Dec 2012 07:39:06 +0000 Dude 87564@http://www.kriesi.at/support/ Kriesi (and also contact form 7) just use the standard php mail function: <a href="http://php.net/manual/en/function.mail.php" rel="nofollow">http://php.net/manual/en/function.mail.php</a> to send the mails. There's no easy way for the developer to change the "from"-header information without breaking the mail function. If the theme contact form and contact form 7 don't work for you you can try other contact forms like: <a href="http://inoplugs.com/formidablepro">Formidable</a>. If you can't get it to work too you might want to switch the hoster. raffoz on "Email from the contact form" http://www.kriesi.at/support/topic/email-from-the-contact-form#post-87497 Mon, 10 Dec 2012 21:28:21 +0000 raffoz 87497@http://www.kriesi.at/support/ They told me this: I apologize for the inconvenience. I just verified that e-mail is flowing from your web server and there is no backup of outgoing mail. It looks like the 'FROM" address is not being set correctly reviewing your "xxx" accounts mail logs. Please verify that the scripts you're using to send e-mail are using valid envelope headers for a 'FROM' address that is *hosted in our system*. Our updated anti-spam policies will block any outgoing messages that are not coming from valid addresses hosted in our system. Note that the "REPLY-TO" address can be an external address. If you have a specific example of an e-mail being sent with a valid 'FROM' address that is not making it out please give us the full information for that message to we can search the logs. If you require further assistance let us know. Dude on "Email from the contact form" http://www.kriesi.at/support/topic/email-from-the-contact-form#post-87327 Mon, 10 Dec 2012 07:35:48 +0000 Dude 87327@http://www.kriesi.at/support/ Hi! Did you try to contact your host? If Contact Form 7 doesn't work too it's probably a php mail() configuration issue and the host needs to check the server configuration + error logs. Best regards, Peter raffoz on "Email from the contact form" http://www.kriesi.at/support/topic/email-from-the-contact-form#post-87326 Mon, 10 Dec 2012 05:21:41 +0000 raffoz 87326@http://www.kriesi.at/support/ yes, try now :) sometimes (very few) email are sent, sometimes (a lot) not… i can't understand why… :( Ismael on "Email from the contact form" http://www.kriesi.at/support/topic/email-from-the-contact-form#post-87297 Mon, 10 Dec 2012 02:31:57 +0000 Ismael 87297@http://www.kriesi.at/support/ Hi raffoz, I tried to check your contact form but when I clicked the link on your name, I can't get inside, I think you have set it in Maintenance Mode (I'm just assuming because I didn't understand the language. ) Regards, Ismael raffoz on "Email from the contact form" http://www.kriesi.at/support/topic/email-from-the-contact-form#post-87268 Sun, 09 Dec 2012 22:36:11 +0000 raffoz 87268@http://www.kriesi.at/support/ p.s.: i tried the check email plugin and it works p.s. 2: i tried the contact form 7 plugin and it doesn0t work i never had problem, before, in sending email and my host (dreamhost.com) allows me to do it raffoz on "Email from the contact form" http://www.kriesi.at/support/topic/email-from-the-contact-form#post-87252 Sun, 09 Dec 2012 19:17:29 +0000 raffoz 87252@http://www.kriesi.at/support/ I can't make the contact form to send email to the address set in the "contact & social stuff" options? Any idea? :(