http://www.kriesi.at/support/topic/fatal-error-on-install Support Forum - Topic: Fatal Error on install en-US Thu, 20 Jun 2013 10:11:04 +0000 http://bbpress.org/?v=1.0.2 q http://www.kriesi.at/support/search.php http://www.kriesi.at/support/topic/fatal-error-on-install#post-23779 Fri, 29 Jul 2011 16:41:52 +0000 Dude 23779@http://www.kriesi.at/support/ <p>Sorry to hear that. I think it's amazing that you can judge our support by asking one question :) </p> http://www.kriesi.at/support/topic/fatal-error-on-install#post-23776 Fri, 29 Jul 2011 16:33:14 +0000 WorkedShoot 23776@http://www.kriesi.at/support/ <p>Thank you. Your support level is atrocious I might add. </p> http://www.kriesi.at/support/topic/fatal-error-on-install#post-23774 Fri, 29 Jul 2011 16:15:59 +0000 Dude 23774@http://www.kriesi.at/support/ <p>Open up shoutbox\functions.php and replace:<br /> <pre><code>register_widget( &#39;avia_partner_widget&#39; ); register_widget( &#39;avia_one_partner_widget&#39; );</code></pre> <p>with:<br /> <pre><code>if(class_exists(&#39;avia_partner_widget&#39;)) { register_widget( &#39;avia_partner_widget&#39; ); register_widget( &#39;avia_one_partner_widget&#39; ); }</code></pre> <p>This seems to be a problem with some server setups.</p> <p>2) You need to contact envato/themeforest support for a refund because they're your contract partner. </p> http://www.kriesi.at/support/topic/fatal-error-on-install#post-23772 Fri, 29 Jul 2011 15:59:59 +0000 WorkedShoot 23772@http://www.kriesi.at/support/ <p>We are running PHP 5.1 and the latest version of Wordpress. As I said, both wordpress itself and several other themes have installed with zero issues. </p> <p>Could you please provide me with information on obtaining a refund - I purchased this yesterday and have so far been unable to use it as it appears to not be fit for purpose. </p> http://www.kriesi.at/support/topic/fatal-error-on-install#post-23732 Fri, 29 Jul 2011 06:12:24 +0000 Dude 23732@http://www.kriesi.at/support/ <p>Can you ask your hoster which php version is running at the moment? Maybe they can give you error logs? </p> http://www.kriesi.at/support/topic/fatal-error-on-install#post-23710 Thu, 28 Jul 2011 18:37:39 +0000 WorkedShoot 23710@http://www.kriesi.at/support/ <p>I have done all what you described. It's after uploading and installing I am given the error. I have tried both methods of uploading to the themes folder and also using the Wordpress CP - both produce the same result and essentially render the site unusable once the files are uploaded.</p> <p>I should add I am able to upload/install other themes as normal with no issues. </p> http://www.kriesi.at/support/topic/fatal-error-on-install#post-23703 Thu, 28 Jul 2011 17:48:20 +0000 Dude 23703@http://www.kriesi.at/support/ <p>Hey,<br /> please unzip the package you got from themeforest.net ONE time. You should get a folder which contains PSDs, Docs and another zip file (which is called shoutbox.zip. This zip file is the right file. Go to your wordpress admin panel and navigate to Appearance &gt; Themes. Then select the shoutbox.zip file, upload &amp; install it. You can also unpack this zip file and upload the resulting folder via ftp to wp-content/themes.</p> <p>Also have a look at this tutorial video @themeforest.net: <a href="http://wiki.envato.com/buying/support-buying/solving-broken-theme-issues/" rel="nofollow">http://wiki.envato.com/buying/support-buying/solving-broken-theme-issues/</a> </p> <p>If this doesn't help check your php version (it must be at least 5.1+) and your wordpress version (at least 3.1+). </p> http://www.kriesi.at/support/topic/fatal-error-on-install#post-23701 Thu, 28 Jul 2011 16:51:07 +0000 WorkedShoot 23701@http://www.kriesi.at/support/ <p>Is anyone available to help me please? This is causing great delays in the development of my project. </p> http://www.kriesi.at/support/topic/fatal-error-on-install#post-23689 Thu, 28 Jul 2011 15:04:41 +0000 WorkedShoot 23689@http://www.kriesi.at/support/ <p>Hi there. Just purchased this theme and getting the following error after upload:</p> <p>Fatal error: Class ‘avia_partner_widget’ not found in /home/totalwr1/public_html/wp-content/themes/shoutbox/framework/php/class-framework-widgets.php on line 677</p> <p>This occurs before even activating the theme, and is even causing other parts of the site including the admin panel and a previously working theme to also produce the same error.</p> <p>Please advise. </p>