http://www.kriesi.at/support/topic/product-image-gets-cut-off Support Forum - Topic: Product Image gets cut off en-US Thu, 20 Jun 2013 12:23:16 +0000 http://bbpress.org/?v=1.0.2 q http://www.kriesi.at/support/search.php http://www.kriesi.at/support/topic/product-image-gets-cut-off#post-69074 Thu, 02 Aug 2012 20:24:07 +0000 Devin 69074@http://www.kriesi.at/support/ <p>Make sure you are giving the page a hard refresh so you aren't looking at cached content. It is showing the full image for me now.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/product-image-gets-cut-off#post-69073 Thu, 02 Aug 2012 20:22:59 +0000 cutecreations 69073@http://www.kriesi.at/support/ <p>Hi Devin </p> <p>Just figured out the problem. I have to change this code in the functions.php file:</p> <p>$avia_config['imgSize']['portfolio'] = array('width'=&gt;450, 'height'=&gt;500); // images for portfolio entries (2,3,4 column)</p> <p>Kind regards</p> <p>Kate </p> http://www.kriesi.at/support/topic/product-image-gets-cut-off#post-69072 Thu, 02 Aug 2012 20:14:24 +0000 cutecreations 69072@http://www.kriesi.at/support/ <p>Hi Devin</p> <p>Why would it be cropping the original to 335px high though? I looked in the media files and it says it's 398px x 500px</p> <p>I have regenerated the thumbnails.</p> <p>Kind regards</p> <p>Kate </p> http://www.kriesi.at/support/topic/product-image-gets-cut-off#post-69059 Thu, 02 Aug 2012 19:46:26 +0000 Devin 69059@http://www.kriesi.at/support/ <p>the page is still serving this image: <a href="http://cutecreations.co.uk/wp/wp-content/uploads/2012/05/Chickie_Phone-Strap_02-398x335.jpg" rel="nofollow">http://cutecreations.co.uk/wp/wp-content/uploads/2012/05/Chickie_Phone-Strap_02-398x335.jpg</a><br /> Which is at the original size so if you had not already, regenerate your images using: <a href="http://wordpress.org/extend/plugins/regenerate-thumbnails/" rel="nofollow">http://wordpress.org/extend/plugins/regenerate-thumbnails/</a></p> <p>If that does not re-create the image properly you may need to delete the product completely then re-upload the product images while re-creating it. </p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/product-image-gets-cut-off#post-69052 Thu, 02 Aug 2012 19:31:49 +0000 cutecreations 69052@http://www.kriesi.at/support/ <p>Hi Devin</p> <p>I amended the height to 500px which is the same height as the second image but it hasn't had an effect.</p> <p>Kind regards</p> <p>Kate </p> http://www.kriesi.at/support/topic/product-image-gets-cut-off#post-69029 Thu, 02 Aug 2012 18:21:04 +0000 Devin 69029@http://www.kriesi.at/support/ <p>Hi Kate,</p> <p>You'll need to edit the image size that gets created for the single shop page in config-woocommerce&gt;config.php. Look for:<br /> <code>$avia_config[&#39;imgSize&#39;][&#39;shop_single&#39;] = array(&#39;width&#39;=&gt;450, &#39;height&#39;=&gt;355);</code></p> <p>I would only recommend changing the height number to keep the image width consistent with the layout. Afterwards regenerate your images or only newly updated images will get the new image size specifications.</p> <p>Regards,</p> <p>Devin </p> http://www.kriesi.at/support/topic/product-image-gets-cut-off#post-69026 Thu, 02 Aug 2012 18:08:55 +0000 cutecreations 69026@http://www.kriesi.at/support/ <p>Hey</p> <p>I'm starting to add product images now. In a few of the products I will need a longer image for the phone straps. As you can see from the second image on this product, it gets cut off. How can I get the whole image to show?</p> <p><a href="http://cutecreations.co.uk/wp/shop/chickie-phone-strap" rel="nofollow">http://cutecreations.co.uk/wp/shop/chickie-phone-strap</a></p> <p>Kind regards</p> <p>Kate </p>