500 Error after saving/updating theme settings « Support Forum | Kriesi.at

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500 Error after saving/updating theme settings

4 posts from 2 voices

Started 5 months ago by nickdeclercq
Latest reply from Dude
This topic is not a support question

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nickdeclercq
Member

Dear,

I was changing some settings in the theme settings (propulsion) and when I saved the settings I got this error:

The website encountered an error while retrieving http://www.ampersandphotography.eu/. It may be down for maintenance or configured incorrectly.
Here are some suggestions:
Reload this webpage later.
HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.

From that point on my site was unavailable. I was able to get my site back up and running by changing the name of the theme-folder via FTP. I retried activating the theme but got the same problem, this was with propulsion and eunoia.

I restored my root to an earlier back-up and everything worked again ... until I tried to save some changes in the theme settings. I have never had this before with propulsion or corona and it is even with the new theme eunoia. So I am completely clueless at this point and would really like to start setting-up my site in the new theme.

Sincerely,
Nick

Posted 5 months ago #
Dude
Dude

Please check your allocated memory value ( http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP ). I'd set it to 128M because then you're on the safe side even if you're using many third party plugins, etc.

Posted 5 months ago #
nickdeclercq
Member

I tried that, did not help. I also tried a clean wordpress and a clean theme install but all without success, until I decided to wipe the entire root folder and reinstall wordpress, then re-install the theme and afterwards re-adding my plugins and posts from my back-up. And now the site is back up and running. I don't know what exactly caused the problem but I know it happened simultaneously with saving changes in the theme-framework of both propulsion and eunoia. But a said now it saves without a problem and site is back up and running.

Another question is it possible to write something in the custom.css saying that it should not overwrite layout.css when a mobile device is browsing the site?

Posted 5 months ago #
Dude
Dude
Yes, you can use css media queries - i.e. following code:
```
@media only screen and (min-width: 768px) {
	.title-span{display:none;}
}
```
would just affect screens with a minimum resolution of 768px - you can change/adjust this value and set it to eg 1024px, etc.
Posted 5 months ago #