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abundance issues/ woocommerce : Log directory is not writable

11 posts from 4 voices

Started 9 months ago by Tropismes
Latest reply from Ismael
This topic is not a support question

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Tropismes
Member

Hello,

I can't create an account with woo.
please check the issues: http://www.tropismes.net/lifestyle/

and on wp admin:

Environnement Serveur
Version PHP 5.2.17
Server Software Apache
WP Max Upload Size 300MB
Server upload_max_filesize 300MB
Server post_max_size 300MB
WP Memory Limit 32MB - We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP
WP Debug Mode Non
WC Logging Log directory (woocommerce/logs/) is not writable. Logging will not be possible.

I have the lastest version of abundance: 1.4
wp: 3.4
woo: 1.6.1

thanks a lot for your quick support.

Emilie

Posted 9 months ago #
Dude
Dude

1) Increase the php memory to at least 96M or 128M - more details can be found here: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
32M ist simply not enough and you will run into troubles for sure.

2) Logging is imho not required as long as you're not a dev. However you can use your cpanel (if your hoster offers it) or a ftp client software like filezilla to view the directories on your server. Navigate to wp-content/plugins/woocommerce/ and Chmod the logs directory to 777.

Posted 9 months ago #
Tropismes
Member

thank you for your answer.
I change the memory allocated.

but i can't create a new account on my website, for example if i'm a customer and i would like to order.
how can i resolve the problem?

thank you for your help.

Emilie

Posted 9 months ago #
Tropismes
Member

and last question, i don't find the link for the video tutorial.

Posted 9 months ago #
Ismael
Moderator

Hello,

On Woocommerce > General > make sure that "Allow unregistered users to register from the My Account page", is checked. And on Settings > General > Membership, check if "Anyone can register" is set.

Regards,
Ismael

Posted 9 months ago #
Tropismes
Member

hello,

the two are already checked.
and it didn't work.

please check on the website: lifestyle.tropismes.net

thank

Posted 9 months ago #
Mya

Hi Tropismes,

I tried to register by clicking on the "Register" link then entering my username (kriesi) and email. About 5 seconds later I received the password and was able to login no issues.

Are you receiving any error message?

Regards,
Mya

Posted 9 months ago #
Tropismes
Member

so it works now because i removed Force secure checkout.
why it doesn't work?

thank you for your help
émilie

Posted 9 months ago #
Dude
Dude

Hey!

It seems like your server doesn't provide a https connection/ssl certificate and the secure checkout won't work in this case.

Best regards,
Peter

Posted 9 months ago #
Tropismes
Member

thank you.
have a nice day

Posted 9 months ago #
Ismael
Moderator

Hi émilie,

If there's anything we can help you with, just post it here. :)

Regards,
Ismael

Posted 9 months ago #

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