I accidentally gave Velvet a poor rating on Themeforest and can't seem to undo it. I contacted their support. It says it can take up to 24 hours for them to respond. Sorry, with all the great ratings you get, I'm sure it won't be noticed. I'll get it fixed as soon as I can.
Accidental Poor Rating
4 posts from 3 voices- Started 1 year ago by boundlessdata
- Latest reply from Chris Beard
- This topic is not a support question
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Posted 1 year ago #
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I love the theme. Unfortunately, Envato says the rating is permanent. I have also noticed that even if I purchase a second copy of a theme, it keeps the previous rating. They say they are working on improving the rating system but can't help me right now. Sorry about that. Next time I'll be more careful.
Posted 1 year ago # -
Hey,
we're glad you like the theme.
Don't worry about it, we're happy as long as you're happy - and one vote won't mess up the entire rating ;) Thanks for letting us know though!Posted 1 year ago #
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Create a new thread and tell me what problems you are encountering and what you want to know. 
There is no step 3 :) 
