Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #5512

    I accidentally gave Velvet a poor rating on Themeforest and can’t seem to undo it. I contacted their support. It says it can take up to 24 hours for them to respond. Sorry, with all the great ratings you get, I’m sure it won’t be noticed. I’ll get it fixed as soon as I can.

    #50633

    Hey,

    thanks for contacting the envato support. I hope they can change the rating for you or reset it. However I hope you like the theme :)

    #50634

    I love the theme. Unfortunately, Envato says the rating is permanent. I have also noticed that even if I purchase a second copy of a theme, it keeps the previous rating. They say they are working on improving the rating system but can’t help me right now. Sorry about that. Next time I’ll be more careful.

    #50635

    Hey,

    we’re glad you like the theme.

    Don’t worry about it, we’re happy as long as you’re happy – and one vote won’t mess up the entire rating ;) Thanks for letting us know though!

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘Accidental Poor Rating’ is closed to new replies.