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  • #220742

    Ever since I upgrading my theme, when someone presses the add to cart button, it can take over 10 seconds for it to actually add to the cart.

    Also when customer input their info in the checkout, the payment gateway continues to load similar to how the ‘add to cart’ button does.

    Is there a way to reduce this load time?

    #221178

    Hi codyfilms!

    Did you try to deactivate all third party plugins (except WooCommerce)? Maybe a plugin causes the long loading times.

    Regards,
    Peter

    #221180

    Hey Dude!

    Yea I disabled all plugins and switched themes and the problem was still there so I believe it may be a WooCommerce or hosting issue.

    Not sure why it appeared out of no where though.

    #221184

    Hey!

    Yes, it seems like only the ajax api is affected. Maybe try to search for “admin-ajax.php slow” with google – I found some useful results which may help you.

    Regards,
    Peter

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