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  • #225233

    I am trying to add a background image to each page using the gallery setting for that page but every time I add an image to the slideshow, then update, the image is gone when the edit page refreshes. I am adding the image via the Gallery Options for that page, clicking add to Slideshow, I can see it there, I then also select ‘Hide controls’, then click update on my page as usual, but it then all disappears, back to no images in the gallery and ‘Show Controls’ is selected. Help! thanks…

    #225536

    I have just tried this in another browser and it still isn’t working – Safari & Chrome. Any help on this appreciated…

    #226157

    Can I please get some help on this? thank you

    #226160

    Hi!

    Please try to increase the allocated memory to 128M http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

    Best regards,
    Yigit

    #226209

    I’ve changed the wp-config file to 128M – no change. The slideshow images I add disappear from the edit page on refresh. I don’t understand why this is a memory issue… my images are around 200KB so not large. I’ve also tried with a very small image and the same problem. I add the image, see it in the slideshow settings, click update and when the page refreshes they have disappeared from the slideshow settings.

    #226239

    Do you want access to my site to check it out?

    #226465

    Any other suggestions?

    #227429

    Hi!

    1) Please update WordPress & Flashlight to the latest version. The latest theme version is: 2.5. Please use ftp: https://vimeo.com/channels/aviathemes/67209750 to update the theme files.

    2) If the update doesn’t help try to deactivate all third party plugins and check if the issue persists. If not, activate the plugins one by one to find the culprit.

    3) If 1+2) don’t solve the issue create us an admin account and post the login credentials as private reply.

    Regards,
    Peter

    #227466
    This reply has been marked as private.
    #228403

    Hi!

    I can’t reproduce the issue. I set two different images on this page: http://tanyadavis.ca/wp-admin/post.php?post=9&action=edit&message=1 and both images saved properly. I tagged this thread for the other support staff members – maybe they can reproduce the issue.

    Regards,
    Peter

    #237085
    This reply has been marked as private.
    #237203

    Hi!

    Tried reproducing the issue with no success, please take a look:

    http://screencast.com/t/l6bZmWbTt5m8

    http://tanyadavis.ca/test/

    Cheers!
    Josue

    #237209
    This reply has been marked as private.
    #237212

    Hey!

    I’m not editing that page right now, take over. Maybe the issue is happening in a specific page only.

    Regards,
    Josue

    #237216
    This reply has been marked as private.
    #237221

    You are welcome, glad we could help :)

    Regards,
    Josue

Viewing 16 posts - 1 through 16 (of 16 total)

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