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  • September 6, 2016 at 1:49 pm #682622
    Arjen007

    Hi!
    I have an issue with my Admin Account.. It happend when i made a new useraccount that i gave not the full admin possiblities..After that my admin account didnt load the avia builder tool and now i add an extra admin account and now its working again with that account but not with the orginal?.. Do you know what the problem is. Its a fresh install of enfold and WordPress.. and no plugins are installed

    September 6, 2016 at 4:04 pm #682691
    Jordan

    Hey Arjen007,

    Thanks for reaching out to us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

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