Viewing 13 posts - 1 through 13 (of 13 total)
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  • June 19, 2016 at 12:13 am #650321
    stefpasi

    Goodmorning,
    I have prove it for add a new page but I have the same problem
    In advaced layout there is a spinning gear icon and I can not do any modify!.
    I don’t have a possibility to add a new page and I don’t have a possibility save it.
    I have seen this error:

    “…Forbidden
    you don’t have permission to access /wp-admin/post.php on this server…..”

    I don’t understand.
    Please help me
    Thank you

    June 20, 2016 at 7:09 am #650638
    Rikard

    Hey stefpasi,

    Please try the suggestions listed here please: http://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/

    Best regards,
    Rikard

    June 20, 2016 at 8:12 am #650670
    stefpasi

    Good morning Rikard,

    Thanks for the reply, I tried everything but the problem remains

    Best Regards

    June 21, 2016 at 5:55 am #651249
    Rikard

    Hi,

    I added a new page using the builder without any problems, URL in private. Could you try to explain a bit further on what page and how you get this error please?

    Regards,
    Rikard

    June 21, 2016 at 6:03 am #651254
    stefpasi

    Thanks Rikard,

    • This reply was modified 7 years, 10 months ago by stefpasi.
    June 21, 2016 at 6:17 am #651263
    stefpasi

    Thanks Rickard,
    look at the image and you do the same and save it

    • This reply was modified 7 years, 10 months ago by stefpasi.
    June 21, 2016 at 6:23 am #651265
    Basilis

    Hey!

    Do you have an iFrame added there?
    iFrames have a known issue that they create a problem with the ALB.

    Thanks a lot

    Best regards,
    Basilis

    June 21, 2016 at 6:33 am #651271
    stefpasi

    Hello Basilis,
    no iFrame added.

    • This reply was modified 7 years, 10 months ago by stefpasi.
    June 22, 2016 at 6:15 am #651902
    Rikard

    Hi,

    Thanks for the info, I had a look at the page you mentioned and the builder is not loading. But I’m not getting the error message you wrote about earlier, when does that happen? Please try following the steps listed here: http://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/

    Best regards,
    Rikard

    June 22, 2016 at 6:58 am #651934
    stefpasi

    Thanks Rikard,
    It happen when you add more and more objects into the advanced layout and save it.
    Look my pictures at the links below.
    Best regards

    June 24, 2016 at 5:26 am #652824
    Ismael

    Hi,

    Please ask your hosting provider to check the folder and file permissions of the WP installation. More info here: https://codex.wordpress.org/Changing_File_Permissions#Permission_Scheme_for_WordPress

    Best regards,
    Ismael

    June 25, 2016 at 2:07 am #653218
    stefpasi

    Goodmorning everyone,

    I have understand what was the problem and I fixed it!
    Simply, the database was corrupt and I updated again all database tables and I fixed it everything.
    Thanks for your help, and sorry again. Your theme is perfect!

    Best Regards

    • This reply was modified 7 years, 9 months ago by stefpasi.
    June 26, 2016 at 8:29 am #653502
    Rikard

    Hi,

    Glad you found a fix, thanks for sharing what was causing your issue!

    Regards,
    Rikard

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Viewing 13 posts - 1 through 13 (of 13 total)
  • The topic ‘advaced layout there is a spinning gear icon …. again’ is closed to new replies.