Viewing 12 posts - 1 through 12 (of 12 total)
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  • June 9, 2016 at 4:08 pm #645515
    stefpasi

    In advaced layout there is a spinning gear icon and I can not do any modify!
    How can I solve this problem?
    Only for four pages and for the rest of the website is alright.
    I tried to exclude all plugins but without solving the problem.
    Can you help me please
    Thank you

    Best Regards

    June 10, 2016 at 1:50 am #645910
    Vinay

    Hey stefpasi,

    Increasing the memory limit on wordpress and on the hosting server should resolve this issue.

    To increase the wordpress memory limit please access wp-config.php file and add the below line right after @package wordpress

    define('WP_MEMORY_LIMIT', '256M');

    For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    Or you can contact your service provider and they can do it for you.

    If you still have any issues I’m afraid the pages are corrupt and as a last resort before re-creating these pages you can try to get it back from the page revisions.

    PS: I have enabled the debug mode so you can copy the page shortcode if by change the page loads the shortcode part.

    Best regards,
    Vinay

    June 11, 2016 at 8:57 am #646490
    stefpasi

    Thank you Vinay,
    I will make other pages to solve this problem

    June 11, 2016 at 10:08 pm #646674
    Vinay

    Hey!

    You are most welcome :) If you have more questions please feel free to let me know, I’ll be more than happy to help you!

    Thank you for using Enfold.

    Best regards,
    Vinay

    June 17, 2016 at 1:25 am #649476
    stefpasi

    Goodmorning Vinay,
    I have prove it for add a new page but I have the same problem.
    I don’t have a possibility to add a new page and I don’t have a possibility save it.
    I have seen this error:

    “…Forbidden
    you don’t have permission to access /wp-admin/post.php on this server…..”

    I don’t understand.
    Please help me

    Thank you

    • This reply was modified 7 years, 10 months ago by stefpasi.
    June 20, 2016 at 4:59 am #650581
    Ismael

    Hi,

    We were able to accessed the site without any issue. We also created a test page (http://www.cespiti.com/test/). Please remove browser cache or try it on another browser.

    Best regards,
    Ismael

    June 20, 2016 at 8:04 am #650665
    stefpasi

    Goodmorning Ismael,
    if you try to use the same name that I wrote there is a problem!

    • This reply was modified 7 years, 10 months ago by stefpasi.
    June 21, 2016 at 7:35 pm #651668
    Andy

    Hi,

    deactivate all plugins to check which one is causing this issue. If that does not help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Best regards,
    Andy

    June 21, 2016 at 8:05 pm #651683
    mrshaffly

    On the pages in question, do you have any text that is BOLD? If so, remove the bold and see if that fixes your problem.

    June 22, 2016 at 5:34 pm #652277
    Andy

    Hi,

    let us know if you still need help with this issue. Otherwise feel free to open a new ticket for another question about the theme. We’re happy to assist you.

    Best regards,
    Andy

    June 25, 2016 at 2:07 am #653219
    stefpasi

    Goodmorning everyone,

    I have understand what was the problem and I fixed it!
    Simply, the database was corrupt and I updated again all database tables and I fixed it everything.
    Thanks for your help, and sorry again. Your theme is perfect!

    Best Regards

    • This reply was modified 7 years, 10 months ago by stefpasi.
    June 26, 2016 at 8:28 am #653500
    Rikard

    Hi,

    Great, glad you found the problem and thanks for sharing :-)

    Regards,
    Rikard

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  • The topic ‘advaced layout there is a spinning gear icon’ is closed to new replies.