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  • #624784

    Our site (www.floridagunexchange.com) was recently a victim of malware, which was identified by WordFence. There were two files found that were malicious in nature, and were removed. Since doing that, the site hasn’t been functioning correctly. The top slider isn’t working, amongst many other things throughout the website. I’ve since deleted the site, re-downloaded wordpress, reinstalled the theme and tried to import an xml I downloaded from the subdomain I had initially created the site on. The xml would install, so I reverted to a backup (which is having the issue currently).

    The website should look like this with all the images and text appearing correctly – new.floridagunexchange.com.

    I’ve tried everything I can think of and am at wits end. Please help!

    #624789

    Hey AdamBlumFGE,

    Thanks for getting in touch with us!

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the instructions here.

    If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area.

    Best regards,
    Jordan Powell

    #624803

    Funny thing is, I actually tried that, and was unsuccessful. Just for giggles I downloaded and installed it again via FTP…. Viola!

    You have no idea how much stress this has caused me the last 48 hours.

    THANK YOU SO MUCH!

Viewing 3 posts - 1 through 3 (of 3 total)
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